Flipkart Complaints & Reviews

I had ordered a prestige chapathy maker in flipkart after almost 8 days i received a message that the product was out for delivery but i missed the call of the delivery boy and received a message that the product could not be delivered as they could not contact me and they will try delivery next day. But the next day i recived no call or message and also did not get my product. When i called to ekart they asked me to enter the registrational no and the pin which i was very sure that i gave the exact pin that they gave me. But the was declared invalid. I am very dissapointed and i say that ekart should attend to this shameful act as the sales people depend on customers. The tracking no is fmpc[protected]. I am attaching the screenshots of the messages received.

I am suhas. The order id is od[protected].
The product was delivered to me on july 3rd, 2017.
At first, they had told me that installation will be completed by july 5th, later they told that installation will be done by july 11th.
I have been waiting for 9 days for the installation service. Today is already 12th july. Flipkart doesn't know how to keep their time. Still how many more days should i have to wait for the installation to be done?

My order is not deleverd in my address my address is tarkapur behind of police line mirzapur (Uattar Pradesh) pin code 231001 my order register number is [protected]

I have deactivated my flipkart account because i was not able to update my mobile number. So i had to open another account and register with my mobile number. Now both are deactivated. I want to reactivate my account. The flipkart customer care is always busy. Still no response through mail also. Please activate my account as soon as possible and please do respond to the email. The customer care number is always busy and email reply is 48 hours apart. How else do customers contact flipkart?

I ordered a samsung galaxy on5 phone on flipkart priced rs. 7490 (Order id: od[protected]. The order wasn't placed yet an amount of rs. 5695 was deducted from the debit card balance on 8 july 2017, after 12 am. At first they told me that the money will be credited in 8 business hours. And they told me to send a bank statement so they could find where the amount have gone to. I waited for 3 days, but the amount wasn't credited. So i consulted my bank and helped me to get back the money. On that very day flipkart called and told me that they couldn't find the money. They have no idea where the money have gone?? I'm ordering products from flipkat about 3 years now. This is really unexpected of them.

I have purchased smart watch on 2nd June 2017 and it is broken. Replacement period is over but it is not possible to repair in local market. I tried to complain your company and ask to provide seller contact number. But seller contact numbers not provide to me. So my request to provide seller contact number or resolve my problem

Yesterday i ordered one mobile samsung galaxy on max. After the order my account is deactivate by me unfortunately. When account is deactivated i try to activate again to tracking my order but it is not done. And then i try to sign in again but couldn't responding. So i try to contact customer helpline but no one picked up call. So how to log in again in flipkart and track my order.

Flipkart sold me an ipad without any manufacturer warranty. I have been calling them since last six months to resolve my issue. Finally a wonderful executive of yours called in the month of march and promised me complete refund against the ipad that you have mis-sold me. They told me to buy a new ipad and promised me that they will take the old ipad back. I ordered a new ipad and paid the full amount. Now when i am asking them to take the old ipad back, the courier boy is making excuses that since you have used it, we cant take it back. First you sold me a product without any warranty which i didn't know. Then you made me buy a new ipad and promised me to take the old one back. Now when i bought the new ipad and ha paid for it, you refused to take the old ipad. Flipkart is a fraud company. Please stay away from flipkart.

Hello sir,
My name is dhanam. Just one week before i returned 2 parcels in flipcart. The total amount is rs.796. Od[protected] this is my order number. Yesterday i got a message from flipcart that is unsuccessful refund rs.341 for one parcel but i got refund rs.455 for another parcel. How can i get this refund amount rs.341?. Please check it and make it solve.

Thanks and regards
Dhanam

I have bought micromax canvas spark 3g mobile.
While ordering without going to much specifications i have ordered it, now after receiving i had opinion o[censored]pgrading to 4g mobile when i contacted customer care they are denying for return because of there policies, after one week of receiving still we have not switched on the mobile, if some can help me to return the mobile to upgrade with 4g one or any other solutions to this matter
Note : if you search in flipkart for 4g mobile of micromax first mobile will this mobile but it is 3g.

Sir,

I bought a moto g turbo mobile from flipkart.
The delivered product is overheating. I complained to flipkart customer care.
They sent an engineer and veryfiy the fault and then approved for replacement.
The replaced product also have the same defect. Also the replaced product accessories are defectivee.
I contact the customer care. They told that the product was sold and they cant do anything and ask me to visit motorola service centre.
The second time they sold me a defective product and ask me to visit moto service centre.
Why i have to go for moto service centre for flipkart's defective product.
Please do the possible help.

Thank you
Senthil kumar

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The battery is not working fine on 13 june 17
Flipkart rated:
Certified buyer
Hii

I have received the battery on 17th april in the ist week battery is working fine but now the battery is not lasting more than 5hrs

So i request you kindly replace the battery as a immediate effect.

Hello sir,
My registered mobile no.[protected]
I purchased micromax canvas tv from flipkart on 30th june and received that on 1st july. My installation is still not done i complained almost 20 times since 4th july. A company where your employees who calls themselves they are professionals who cut my call almost 6 times... Put my call on hold for 32 minutes for 4 times... One professional disconnected the call they call themselves professional such a shame... I am facing problem there is no one to help calling n waiting, calling and waiting... Please give me my money please i don't want the tv its above 10 days installation not done if i call they used to cut the call only and talks badly... Solve my problem...

I had recently ordered a book "data structures and algorithms made easy in java" via flipkart order id (Od[protected]. They said the promising delivery date is 10th july even though the shipment reached my town hub 3 days before. So i went to the hub to take it myself but the supervisor is ridiculous. The courier service is fro e-kart logistics (Sapthagiri hub) and the didn't responded positively and kept waiting me for hours and hours and still they can't able to say whether they have my product or missing. So i lost my control and i raised a complaint on them from customer care., but they took no action and also my product is still not delivered. I kept postponing of going to other place just because i can't take the courier. It's feel very annoyed and irritated by these people both the logistics and from e-kart. Not only me but nearly 20-30 people visit the hub every day and scold them for not delivering the shipment in time. So i feel it's better to take a strict action against those ridiculous people and deliver my product as soon as possible or you will loose atleast 20 customers in my city every day. I know still no action will be take. But at least deliver my product or otherwise cancel it and return my money.

Hi,

This is regarding order id: od[protected].
I had ordered artificial plant with pot which got delivered today. Below is the description of the product

"give a touch of natural beauty to your homes and workplaces with the green ficus plant made out of best quality fabrics in ceramic pot."

Here it says that the pot is ceramic. However, the pot we got is of plastic and not ceramic.

I cheated by buying this product on flipkart. I called the customer care for returning the product and asking for a refund. However, i was told that the product can't be returned and only can be replaced. This is very disappointing to hear such a reply from flipkart.

I am very disappointed with such pathetic service. However, i have raised a replacement request for artificial plant with ceramic pot. But i doubt that i will be getting a ceramic pot. If not, i want a refund from flipkart for this product.

On 10th july, 2017 i order iphone 6s my payment get deducted but after that customer care assured me refund or confirmation regarding order will be given in 8 hours. However after completion of 8hours refund nor confirmation received from the company. I also discussed the matter with bank the transaction is successful at bank end.

Company stated 24*7 customer care service but from the morning till now i only get busy tune at call center, i also send call back request at email but that also neglected by the company
I paid extra delivery charges for prompt delivery and the date of delivery is important for me but the company spoil that and this is my first time experience with the flipkart that also very bad.
Kindly redress this and help to get refund only. From now onward if flipkart selling free of cost then also not interested in buy product from them. Rally very mentally painful and harassment due to choosing flipkart

Hi, i have purchased the carrier1ton split ac on 30th jun 2017 and it was deliver to my home on 6th july and till today 11th july 2017, tstill i am not get any feedback from your team. As per the product terms & condition mentioned during the purchase devery time is differant.

So pls let me know, for why the customer is hampered with the poor service delivery done by the company? Who is going to compromise the customer for the delay made till date? If the company have.

Dear sir,
I have purchase mobile order id - od[protected] item), order date - sun, jun 25th '17 7:29 am, amount paid ₹6, 999 through cash on delivery but i am return requested thu, 6th jul 10:44 am we are processing your request for return.
Till the time i am not received my amount so kindly process my refund amount asap.
Please contact my mobile con no - [protected].
Thanks & regards
Amit patel
Rajko0t

The delivery man who came to deliver the bag to our house was very rude and ill mannered. He had absolutely no respect for the customer. He was very insulting and argued with us. He was literally fighting. His name is tufail ahmed. I am never ever going to order from your site now just because of this man. Please teach them how to behave with customers before sending them to someone's house. We pay for the services. Nothing is free and this sort of behaviour is non negotiable. I am once again telling his name tufail ahmed. I expect you to take strong actions. Thankyou.

I purchase mop from flipkart. My order id is od[protected]. First time is defective. I replace the product, next product also defective. Then i submit refund request. This is my return request numbers.
Return id:[protected]
Return id:[protected]
Return id:[protected]
Return id:[protected]
Return id:[protected]
Every time my return request is cancel. Flipkart and ekart massage me every time of delivery or pick up date. Two time ekart send dilivery boy no in massage. I call to him but delivery boy say sir today i have bike tommaro i pick your product with car. Next day i check status of cancel request then i talk to call centre there call centre boy say sir, ' i check the status on your id there is no return request at present. I submit again and again. But nothing is happen in last 15 days. I record delivery boy or call centre conversion in my phone. I highly upset with your service. You excite me for consumer court. Please do some thing. Otherwise is show your service behaviour in consumer court