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Flipkart Complaints & Reviews

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Updated: Mar 16, 2026
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K
Krishna Chandarana
from Mumbai, Maharashtra
Jul 27, 2017
Resolved
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Address: Thane, Maharashtra, 421301
Website: flipkart

Hello sir,

Name : krishna chandarana
Email id : krishna. [protected]@gmail.com
Order id: od[protected]
Return id:[protected]

I have send request return for mobile-moto e4 plus.

The main issue of mobile :

Poor camera quality - worst camera both rear and front. Camera is not of good quality. The camera clarity is worst comparing too moto g3 and other moto mobile. There is a difficulties in camera
Poor camera both front and back, even with flash, pics are hazy with poor quality and like motion blur picture, not showing actual color and bright picture. I try to take pics, i have to wait till its's software proceed it. If i move my hand picture goes hazy. My all pic with dark color contrast and showing like very poor and dark and video quality is also very bad & dark.
That are not showing proper good and bright video with actual shoot. It has bad quality camera with low focusing no hd quality.

My first smart phone is moto g3 is having less price and less processor and everything it is having better performance and better quality, sound and camera clearity superb.

Poor sound quality-dolby atoms is only for name. It is not working properly in device. When people call me, sometimes people can't hear my voice.

Poor flash range

Display-no gorilla glass, display resolution is bad. When see shoot video not showing in proper with clear and actual color, show in dark light like night view.

Camera and display are very bad.

1st time flipkart follow-up to me and also they guide for what to do.
They say try the app of open camera for camera issue.
I try to do. But not satisfying this app. Video and pic are come with dark color contrast, not show actual picture quality colour. Video is also bad. That time i understand display is also defect and problem.

Request for return is being processed
Fri, 21st jul 9:43 pm we are processing your request for return is showing..
First time when i requested for return but my return request is rejected. Again 2nd time i request against return. Flipkart is not responsing. They send message - {we appologise for not being able to get in touch with you. We will call you back}
Flipkart is not give call response to me against my return complaint and only message to me like - {we appologise for not being able to get in touch with you. We will call you back}

I'm waiting for the flipkart response for refund.

I m not satisfy with the product.
Please accept my return request and give my refund to me.
Aug 29, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Jul 27, 2017
Updated by Krishna Chandarana
Order ID: OD[protected]

Hello Sir,

Name : Krishna Chandarana
Email id : krishna.[protected]@gmail.com
Order Id: OD[protected]
Return Id:[protected]

I Have requested reurn oder on 21st july 2017. Flipkart first time reject my return request, with out customer permission.than again when i request for return.they only send message for calling, not given response. they are lying to customer and saying only replacement is given refund is not our policy. but in flipkart replacement policy are written
( You may request for a replacement within 10 days of delivery/installation (as applicable). In certain cases where the seller is unable to process a replacement, the seller will offer a refund to you.).
My Replacement is also rejected showing in order.
now flipkart duty is given refund to me,
but they are not given refund to me.

Verified Support
Jul 28, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
I have order 9 july 2017 john players men stripped hot pink shirts.but deliver other shirts then i request flipcart care i have try 14 july to 21 july daily but no response on care. i want my return 799.
please help me
Krishna Chandarana's [Complaint's author] reply, Jul 27, 2017
they are lying to customer, and saying we are given only service of replacement.
Krishna Chandarana's [Complaint's author] reply, Jul 29, 2017
Try call on number and talk rude and strike.they are lying to all.and complaint against flipkart
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    A
    Ayantika Brahma
    from Kolkata, West Bengal
    Jul 27, 2017
    Resolved
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    Address: North 24 Parganas, West Bengal, 743135

    I returned the blazer. But no response from you. And the delivery of method is cash on delivery. So i bring back my money. As soon as possible. They don't show any right option to solve the problem. I am very disappointed about your service. And next time when i ordered my same product the price is high. They show me they send me two blazer. And why the delivery time is so long. Your return policy is so much bad.
    Sep 12, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 28, 2017
    Flipkart Customer Care's response
    We will revert on customer complaint.
    Please activate my flipkart account with phone number [protected]
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      V
      v k bhatia
      from Palwal, Haryana
      Jul 27, 2017
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      Address: Faridabad, Haryana

      Sir,

      I have purchased one emosis boom_boom loafe order id OD[protected] & TRACKING ID FMPC[protected] VALUE RS. 348/-.Color: RedSize: 9
      THE SHOE QUALITY IS VERY POOR. I AM NOT SATISFIED WITH THIS PRODUCT.
      PLEASE CHANGE THE SHOES IMMEDIATELY.
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        J
        Jayasankar k
        from Bengaluru, Karnataka
        Jul 27, 2017
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        Address: Thiruvananthapuram, Kerala, 695122

        I want to buy infocus m530 battery please add flipcart
        Sir Iam Buyeing Sandisk 32GB Memory Card Recently
        Memory Card Showing Size 29.2GB(with Out Data) And Of Data Tranceforing Only Filing 9.2GB (With Data) Remaing 20GB free Space Loss, Wast Of My Money Please Slove My Problam
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          A
          Amulaya Khurania
          from Thanesar, Haryana
          Jul 27, 2017
          Resolved
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          Resolved

          Website: www.flipkart.com

          Sir this is in regard to my redmi note 4 (Black - 64gb) that i have purchased from flipkart having order no od[protected]. Sir the accessories with the handset is faulty and are not in working condition. Sir i even visited a service center they refused me for providing a replacement of the accessories. Sir kindly look into the matter and resolve it at your earliest.

          Amulaya khurania
          [protected]@gmail.com
          [protected]
          Order no od[protected]
          Sep 10, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 28, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
          Verified Support
          Jul 31, 2017
          Flipkart Customer Care's response
          Customer complaint that accessories are defective. We interacted and apologized for the issue and provided Rs.500 to purchase new accessories. Hence closing the case.
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            V
            Vivek Kabra
            from Bengaluru, Karnataka
            Jul 26, 2017
            Resolved
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            Resolved

            Address: 560078
            Website: Www.fkipkart.com

            I have ordered a laptop with order id od[protected] as no cost emi (9months) from flipkart.
            However while going through my credit card transaction it was observed dat i have been charged the interest portion also.
            This should not be charged.
            I have purchased @rs.53073, so no cost emi for 9 months should have been rs.5897 per month. But my cc statement shows rs.6306.12. Kindly consider
            Sep 1, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jul 28, 2017
            Flipkart Customer Care's response
            We will revert on customer complaint.
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              S
              sonikuldeep929
              from Lucknow, Uttar Pradesh
              Jul 26, 2017
              Resolved
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              Address: Hanumangarh, Rajasthan, 335501

              Dear, i have returned product by gati courier which is alloted by flipkart, which docked no is[protected], which show wrong, i have return product to courier on 21 july 2017, but till show wrong, my refund is not given in my bank acc, i have waited much time, plz inform status of my refund, other i am going to consumer court for fraud doing with me by flipkart
              Jul 27, 2017
              Complaint marked as Resolved 
              Refund completed
              Flipkart customer support has been notified about the posted complaint.
              Jul 26, 2017
              Updated by sonikuldeep929
              Dear, i have returned product by Gati Courier which is alloted by flipkart, which docked no is[protected], which show wrong, i have return product to courier on 21 july 2017, but till show wrong, my refund is not given in my bank acc, i have waited much time, plz inform status of my refund, other i am going to Consumer Court for fraud doing with me by flipkart
              Verified Support
              Jul 28, 2017
              Flipkart Customer Care's response
              We will revert on customer complaint.
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                S
                Santhosh Aili
                from Bengaluru, Karnataka
                Jul 26, 2017
                Resolved
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                Resolved

                Address: 560001
                Website: www.flipkart.com

                Dear team,

                I have ordered a lenovo laptop with the order number od[protected].

                Not even ten days into use, the mouse pad has stopped working, the system hangs and doesn't work properly until i restart. Not worthy of a lenovo laptop and flipkart deliverable.

                I want to return my laptop and get a complete refund. The cancellation panel doesn't take my cancellation request.

                Kindly respond the further modalities and arrange for picking up the laptop.
                Aug 30, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jul 28, 2017
                Flipkart Customer Care's response
                We will revert on customer complaint.
                Verified Support
                Jul 30, 2017
                Flipkart Customer Care's response
                We're sorry about the issue with your ''Lenovo Core i3 6th Gen - (4 GB/1 TB HDD/Windows 10 Home) Ideapad 110 Notebook''. Since the product was delivered to you on 11th July 2017, the seller will be unable to accommodate your return request as it has cross seller 10 days return policy.

                Although the product is covered under the manufacturer's warranty, you may reach out to the brand's Authorized Service Center for any service related requests and they'll help out. This should help you find an Authorized Service Center closest to you.

                Brand Toll Free Number :[protected]
                Email : [protected]@lenovo.com
                Monday - Saturday (9AM - 9PM)

                Hope this helps.
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                  S
                  satish16410
                  from Noida, Uttar Pradesh
                  Jul 26, 2017
                  Resolved
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                  Resolved

                  Address: 110095

                  I ordered a speaker and the flip kart send me a selfie stick, and when i request for replacement they delay about 10 days and after that they are not ready to give the speaker. When i talk to customer care he make a lot of excuses and they didn't take their responsibility of their delay. The delivery boy also show the attitude that he didn't deliver the product on the given date, he said that he will deliver the product tomorrow.
                  Sep 6, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 28, 2017
                  Flipkart Customer Care's response
                  We will revert on customer complaint.
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                    J
                    Jayprakash Patel
                    from Vadodara, Gujarat
                    Jul 26, 2017
                    Resolved
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                    Resolved

                    Address: 390022

                    I have purchased lenovo phab 2 on 19th june 2017. I am getting "no sim card" messasge whenever i insert the sim in mobile phone. I am not able to use the mobile phone. I have applied for technical assistance 4 times but it is cancelled automatically & i am not able to replace the phone till date. Every time i am getting message that "we are sorry for taking longer than expected to resolve your issue."
                    Aug 28, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 28, 2017
                    Flipkart Customer Care's response
                    We will revert on customer complaint.
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                      S
                      Sonia Pan
                      from Kolkata, West Bengal
                      Jul 26, 2017
                      Resolved
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                      Resolved

                      complaint against delivery boy

                      Address: Howrah, West Bengal
                      Website: www.flipkart.com

                      Today 26 july 2017 while we (I &my dad) eagerly waited for our product (Lenovo vive k5 note. Price 10000) and it was our first tym to got online purchase on mobile phones. And delivery boy came and gave to my dad and he had (Dad) opened the box while i m in staircase with 10000 money to give him. Suddenly the boy behaves very rude to my dad for opened the seal. Delivery boy shouted vry much in front f our house and dad told him tat its our...
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                      79 found this helpful
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                      A
                      Asfahan Khan
                      from Mumbai, Maharashtra
                      Jul 26, 2017
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                      [protected]@gmail.com
                      Is my email address.help me as soon as because my orders has been placed.
                      It is asking that to contact Flipkart for reactivation of account . Please sort out this fast as possible...
                      THANK YOU!!

                      YOURS TRULY,
                      Consumer.
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                        B
                        Biren Nayak
                        from Gurgaon, Haryana
                        Jul 26, 2017
                        Resolved
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                        Resolved

                        Address: Faridabad, Haryana
                        Website: Flipkart

                        Invoice number # faari[protected]

                        Hi,
                        I am biren nayak have purchased swipe elite max and after 12days i faced huge problem in this. The battery is not efficient as mentioned. Phone gets discharged automatically to 0. If i charge in the night, till morning it get switched off without using it. Camera quality is very poor.

                        I have requested for return or replacement with any other mobile but not getting any positive response. Please help me otherwise i will have to put it to consumer court as the last option.
                        Thanks for your understanding
                        Biren nayak-[protected]
                        Aug 30, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 28, 2017
                        Flipkart Customer Care's response
                        We will revert on customer complaint.
                        Verified Support
                        Jul 30, 2017
                        Flipkart Customer Care's response
                        We have requested customer to visit the brand service center as the seller replacement policy has been completed.
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                          V
                          Vishalgill
                          from Srinagar, Jammu and Kashmir
                          Jul 26, 2017
                          Resolved
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                          Resolved

                          Address: Ludhiana, Punjab, 141001

                          Dear sir
                          You sale me difficated product i request you for the replacement for 2nd day of purchase but my product not replacement by your side now am facing having problems and my phone have also dameged but no any naccerry action taken by your side i am harrassment by your side from last 2 months please replace my mobile immediately or i'll take other way for justification

                          Thanks & regards
                          Vishal kumar
                          988*760
                          Sep 2, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 28, 2017
                          Flipkart Customer Care's response
                          There was technician visit arranged at the customer place and found there was no issue found. Hence we have requested to visit the brand service canter for further clarification.
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                            V
                            Virendra Kushwah
                            from Pathankot, Punjab
                            Jul 26, 2017
                            Resolved
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                            Resolved

                            Address: 560034
                            Website: www.flipkart.com

                            विषय: - ई-कॉमर्स कंपनी फ्लिपकार्ट द्वारा की गयी धोखाधड़ी के संबंध में

                            माननीय महोदय,

                            उपरोक्त विषयान्तर्गत सादर विनम्र निवेदन है कि --
                            1. आपकी कैशलेस खरीदी कर राष्ट्र निर्माण के आह्वान एवं अपील से प्रेरित होकर मैंने दिनांक 05 जुलाई 2017 को ई-कॉमर्स कंपनी फ्लिपकार्ट से एक Redmi Note4 4bg 64gb Gold Mobile डेबिट कार्ड द्वारा 12999/- का ऑनलाइन भुगतान कर मेरे कार्यालयीन पते – कार्यालय जिला महिला सशक्तिकरण अधिकारी (महिला एवं बाल विकास विभाग), कक्ष क्र. 42, कलेक्टर कार्यालाय भवन, नीमच, जिला-नीमच -458441 म.प्र. पर मंगाया था जिसका विवरण निम्नानुसार है - Order id OD[protected]
                            2. फ्लिपकार्ट कंपनी द्वारा मुझे दिनांक 12 जुलाई 2017 को उपरोक्त पते पर ई-कार्ट कुरियर Ekart Logistics - FMPP[protected] के द्वारा एक पार्सल मेरे कार्यलायीन कर्मचारियों श्री जमील अहमद काजी (सामजिक कार्यकर्ता, आईसीपीएस) एवं श्री महेद्र सिंह पान्या(सहायक ग्रेड -03) के समक्ष डिलीवर किया गया A किन्तु जब मैंने यह पार्सल तत्काल मेरे कार्यालयीन कर्मचारियों एवं कुरियर बॉय के समक्ष खोला तो पार्सल में मोबाईल नहीं निकला तथा उसके स्थान पर केवल नकली चार्जर निकला तथा उपरोक्त मोबाईल का बिल भी नही निकला A
                            3. इस संबंध में मेरे द्वारा तत्काल दिनांक 12.07.17 को कंपनी के कस्टमर हेल्पलाइन नं. [protected] तथा कंपनी की वेबसाइट पर इस संबंध में शिकायत दर्ज कराई गयी (शिकायत क्र. IN[protected]
                            4. इसके बाद मेरे द्वारा लगातार दिन में 3-4 बार कंपनी के निम्नलिखित न. [protected], [protected], [protected], [protected], [protected], [protected], [protected],[protected] पर आज दिनांक तक 100 से भी अधिक बार एवं वेबसाइट पर भी शिकायत की गयी किन्तु आज दिनांक तक न तो मुझे उपरोक्त मोबाईल प्राप्त हुआ है, और नहीं राशि 12999/-रूपये का रिफंड किया गया
                            5. कंपनी की वेबसाइट पर उपरोक्त पार्सल दिनांक 12 जुलाई मेरे कार्यालायीन पते- कार्यालय जिला महिला सशक्तिकरण अधिकारी (महिला एवं बाल विकास विभाग), कक्ष क्र. 42, कलेक्टर कार्यालाय भवन, नीमच, जिला-नीमच -458441 म.प्र. न बताकर दिनांक 12 जुलाई 2017 को ही सायं 5:29 बजे खरगोन में डिलीवर होना बता रहा जो को नीमच से 400 कि.मी. दूर है
                            6. मेरे दवारा दिनांक 20.07.17 को स्पीड पोस्ट के माध्यम से फ्लिप कार्ट कंपनी के सी.ई.ओ. एवं मैनेजिंग डायरेक्टर को भी इस संबंध में पत्र द्वारा अवगत कराकर समस्या के समाधान अंतर्गत आर्डर अनुसार मोबाईल दिया जाए अथवा सम्पूर्ण राशि 12999/- का रिफंड किये जाने हेतु निवेदन किया गया, किन्तु उंके द्वारा भी मुझे समाधान प्राप्त नहीं हुआ
                            7. मेरे द्वारा भारत सरकार के Department of Consumer Affairs (DCA) के ऑनलाइन पोर्टल पर भी शिकायत क्र. 354152 दर्ज कराई गयी है किन्तु आज दिनाक तक समाधान नहीं हुआ है

                            अत: माननीय महोदय से करबद्ध निवेदन है कि फ्लिपकार्ट कंपनी के विरुद्ध दंडात्मक कार्यवाही कर मुझे आर्डर अनुसार मोबाईल अथवा मेरे भुगतान का रिफंड दिलाने का कष्ट करे A साथ ही निवेदन है कि इस प्रकार की ई-कॉमर्स एवं ऑनलाइन व्यापार करने वाली समस्त कंपनियों के विरुद्ध सख्त से सख्त कार्यवाही करने का कष्ट करे ताकि उपभोक्ताओं के साथ किसी प्रकार की धोखाधडी ना हो तथा मेरे जैसा अल्प वेतनभोगी संविदा कर्मचारी के साथ-साथ आम भारतवासी भी cashless transactions के माध्यम से एक महान एवं समृद्ध भारत के निर्माण में छोटा ही सही पर कुछ तो योगदान दे सके
                            मुझे आशा ही नहीं पूर्ण विशवास है कि आप मुझे न्याय दिलाकर मुझे कृतार्थ करेंगे जय हिन्द, जय भारत
                            Aug 30, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 28, 2017
                            Flipkart Customer Care's response
                            We will revert on customer complaint.
                            Verified Support
                            Jul 30, 2017
                            Flipkart Customer Care's response
                            We’d like to let you know that your request for a replacement/refund of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to Virendra with the product being intact.
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                              M
                              manu.khan
                              from Delhi, Delhi
                              Jul 26, 2017
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                              Address: Ujjain, Madhya Pradesh, 456006
                              Website: www.flipkart.com

                              I book my Mi note 4 phone on Flipkart last few days today's was
                              Delivery date 26/07/2017 but what they say your product has been placed on other location
                              you try next time book again... ?
                              it's really time pass and fraud company ... Very Bad experience
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                                V
                                viralcgandhi
                                from Ankleshwar, Gujarat
                                Jul 26, 2017
                                Resolved
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                                Resolved

                                Address: Navsari, Gujarat, 396424
                                Website: www.flipkart.com

                                Dear sir,
                                I have placed an order of fastrack m083br2f aviator sunglasses (Brown) on 21st july, 2017. Flipkart has given expected delivery date of product was 25th to 27th july, 2017. Suddenly i got email that flipkart has cancelled my order without concern to me. During the same time of the order, i can get better deals from another web portal, but i have choose flipkart due to lower price of the product. Now suddenly they have refused for the delivery i. E. Cancelled the order.
                                Flipkart has to provide product in their time limit. We know the flipkart not their supplier so why should i suffer because of their supplier.
                                Sep 1, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Jul 27, 2017
                                Updated by viralcgandhi
                                I have talked with their customer care executives yesterday, I told them transfer my call to their senior but they were trying to transfer and its taken 15 min everytime and finally I didnt get connected during the whole day. Today I called customer care, talked with Ms Zeenath - Senior Consultant, She has refused the compaint. She said Flipkart is market place where sellers are sell the products and seller will cancel their order anytime. I told her that we know the Flipkart not to the seller and you are not providing seller's contact details. Whatever I have asked she told me its market place. So why should we are ordered to flipkart. I also told her that his seller doing this kind of mischief from 2015 onwards, what action has to be taken then also she told me its our policy and its market place.
                                Verified Support
                                Jul 28, 2017
                                Flipkart Customer Care's response
                                We will revert on customer complaint.
                                Aug 05, 2017
                                Updated by viralcgandhi
                                Dear Sir,
                                Its more than one week but didn't get satisfactory answer.
                                Aug 11, 2017
                                Updated by viralcgandhi
                                No updates from flipkart, its 15 days over.
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                                  N
                                  Nibedita Halder
                                  from Motihari, Bihar
                                  Jul 26, 2017
                                  Resolved
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                                  Resolved

                                  Address: Bardhaman, West Bengal, 713102
                                  Website: www.flipkart.com

                                  I ordered a moto e4 plus on thursday 13th july from flipkart. After unboxing, i noticed that proximity sensor is not working... When i restarted the phone till it's not working. Front camera quality is like not the original one.. Because my elder sister got the same phone and when i compared i saw the difference. Within these 10days this moto hanged 5-6 times... I have paid flipkart 10000rupees for this defective phone... I requested return but they rejected it by giving some troubleshooting policy... And assured me that if any problem arises after that they will proceed further... But now this phone is just getting worst day by day... I feel like i m using 1yrs old phone..
                                  Aug 29, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Jul 26, 2017
                                  Updated by Nibedita Halder
                                  I again requested a return on 25july..I want Flipkart to give a replacement atleast if they can't give refund
                                  Verified Support
                                  Jul 28, 2017
                                  Flipkart Customer Care's response
                                  We have taken up this case internally. We will get back to the customer with an update on it.
                                  Verified Support
                                  Jul 29, 2017
                                  Flipkart Customer Care's response
                                  AS per the complaint the replacement request has been approved and new product will be delivered as per the mentioned timeline.
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                                    N
                                    Nimesh tk
                                    Jul 26, 2017
                                    Resolved
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                                    Resolved

                                    Address: 112,
                                    Website: Bank Muscat mobile banking apliction

                                    Respected sir,
                                    I was trying to open my banking app in my redmi note 3 & it's showing your device is rooted. But i didn't root my device.. I have reinstalled the application. But problem remains. Contacted bank they told to contact you. And i have a problem with ear or pocket sensor is not working properly. Always i have to press volume dawn key and back key to activate the display. Please do the needful for those complints

                                    Thanks & regards
                                    Nimesh tk
                                    +[protected]
                                    [protected]@gmail.com
                                    Sep 1, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 28, 2017
                                    Flipkart Customer Care's response
                                    Hi Team,
                                    We are unable to find order detail or register contact number for given complaint.
                                    We request you to get in touch with our customer care team on below detail.
                                    We're available 24 hours a day.
                                    [protected] or[protected]
                                    Email :- [protected]@flipkart.com
                                    As per feature product support 4g volte and also attach a partner offer :- jio:90days unlimited @rs399. Also get upto 30gb extra 4g data.
                                    But phone not support jio, network drop frequently while using jio network
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                                      V
                                      vikas816
                                      from Gurgaon, Haryana
                                      Jul 25, 2017
                                      Resolved
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                                      Resolved

                                      Address: 110065
                                      Website: www.flipkart.com

                                      Dear Sir/Madam

                                      I am order a spice handset Online from Flipkart order number OD[protected]attached invoice for your reference) on 15th July 2017 they deliver that product on 19th July but they are defective and that was also accepted by flipkart give me replacement on 25th July but they were also defective mobile they were automatic switch off, battery died also give used set.
                                      I am immediately call flipkart helpline and politely said please return your product and give me my money. They refuse to return that product and said go Spice Service Centre for that product.
                                      I am frustrated with flipkart service I am trusted on Flipkart that why I give replacement order on 1st time received defective product but again they give me defective product and also not accept my return request.

                                      I am Chartered Accountant and busy on my office work that why I am mostly do online shopping but now flipkart broke my trust on online shopping they said go spice service centre and they were not responsible for that. I am go service centre because I trust on flipkart. I am very frustrated and they broke my trust and mentally disturb me.

                                      So kindly requested please flipkart take his defaulted handset and give me my money.

                                      Thank’s
                                      Vikas Mishra
                                      M. [protected]
                                      Sep 2, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Jul 27, 2017
                                      Updated by vikas816
                                      Till date no body call me, how you resolve complain
                                      Verified Support
                                      Jul 28, 2017
                                      Flipkart Customer Care's response
                                      We will revert on customer complaint.
                                      Verified Support
                                      Jul 30, 2017
                                      Flipkart Customer Care's response
                                      We’re sorry to let you know that your order was cancelled by the seller as they were not able to get the item in time from their partnered vendors to make sure that it reaches you within the promised timeframe. However, will be unable to reinstate the cancelled order. If you’d like, you can place a new order for the product with any of the other sellers by clicking on the link mentioned below: Link - https://www.flipkart.com/fastrack-m083br2f-aviator-sunglasses/p/itmdngssuxwcnwc7?pid=SGLDNGSB7GASJHB8&sizeSelected=true Also, the seller has refunded the Rs.399/- to your Credit Card account on July 26, 2017, and it will reflect in your account by July 28, 2017, as per standard banking procedures.
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