Flipkart Complaints & Reviews

I have purchased camera & powerbank during flipkart's big 10 sale. During this sale they offered me make my trip gift card worth rs. 2500. As per the flipkart, this gift card to be sent to my email id on or before 30 june 2017.

Its 24th july 2017 now, & still i am waiting for this gift card. Why it has not been sent to me???

I was trying to connect flipkart executive from last 1 week & everytime all the customer executive are busy with some other issues. Finally in a mail i received a feedback from flipkart that make my trip is responsible for this delay & to contact mmt team.

As per the discussion with flipkart i tried to contact mmt team, & as per the mmt team flipkart is solely responsible for this gift cards.

As per my knowledge if flipkart is offering me a gift card then how mmt will be responsible for any dealy???

How flipkart will ask me to contact mmt team for any delay???

Its been 1 week now, and after 3 complaints i still haven't received my gift vouchers.

Attached communication & order details fyi.

Flipkart order id - od[protected]

I have ordered @home recliner on may 17, 2017 from flipkart. There was no cash on delivery for this product. Hence i made online payment. Cancellation was allowed only with in the 24 hours of order.

While ordering estimated date of delivery isafter 3 weeks. Hence it was supposed to be reached by 1st week of jun. But for another 2 weeks i received automated mail for delay in the delivery and product was not delivered even by end of jun. I was not even notified on the delay later on. I called consumer support multiple times and support executives promised for delivery of the product with in the couple days. Later i was promised that it would reach by 23rd of july. Again product was not delivered and i had to reach costumer support. They have dropped me a email saying order delayed because o[censored]nexpected courier issue and it will be delivered on 2nd of august.

But how can i trust them again?

I have lost all the hopes that they can even deliver this product.

Worst part is there is not even cancel button enabled and i have already made huge payment on this.

I recently bought lenovo vibe k5 plus from flipkart. After using it for 3-4 days found out overheating problem, 1 software package installation failed while trying to mandatory system update and upper notification drag down touch issue. I requested for replacement and the technician came to check my device for this. He also found out the same in front of me but today i checked in my order that my replacement request cancelled. Neither i got any call/email/sms before cancellation or after technician visit. Now when i again trying to request to replace/revisit the item, flipkart executive informed me that it will not be possible and i have to visit service center now for this. I have purchase a lot of things from flipkart and always supported the best return/replacement/service quality of any product i bought. But why is this dissimilarity now. Shouldn't i deserve any call/email before cancelling my request. Kindly look into this. How many times i have to service center i don't know.

Sir,

I would like to drag your attention at the serious matter that happened with me.

I am attaching some images please have a check on them.

I want to file a complaint.

Sir as i purchased the product motog5 plus from flipkart as in my order list that was written as motog5 plus so the problem occurred at the time when i received the order they send me nokia phone and mainly i ordered this to as a gift to my brother but in front of every one of my friend circle this incident was very shamefull for me and strictly i want refund i want my money back any how

My email id - [protected]@yahoo.com
Phone no -+91 [protected]
Order no - od[protected]

Sir help me in the refund

Neither the item was delivered on the delivery date and when called the customer care, they said they will call back, but sent message 'sorry we could not call back' poor customer service by flipkart.com nowadays flipkart providing poor customer service. Very disappointing. Even after calling the customer care, always it says all the customer care executives are busy. No one is resolving the problem.

Flipkart sold me defected product after purchase of redmi note4 from flipkart too much issues was occurred in mobile first automatically call was receive and send by mobile apps are automatically open and after that without using mobile mobile was heated 50°to 55°celcius and automatically switched off.
And after that charger not supported my mobile was dead from 15-16 days.
I complain many times to flipkart, they accept my request but after few days request was automatically cancelled.
Request was cancelled too many times without any reasons.
They didn't provide refund or replacement.
I have all the call records that i talk with fliklpkart executives.

Dear all... I have not received the product and received remark as product has been delivered. What nonsense is going on. Following up with flipkart for last 5_7 days but unable to get satisfactory reply.
Contacted your executives many times also received calls only to ensure that they will settle the issue but till now no one is able to resolve the issue. Even courier person came and said that he has not delivered the product to me or any of family members or neighbour

I lost my bill..plz help me sir..my order I'd is OD[protected]...PLZ HELP ME SIRR...my email address [protected]@gmail.com

My order fmpc[protected] was promised and scheduled on 20th of july... While tracking it says it has arrived to your nearest local hub... Than why ir isn't delivered since 3 days if ir has arrived to the local hub. Have called to flipkart 2 times but they are still unable to resolve the issue. The only answer they give is that it will be resolved soon.

I have ordered a hp laptop from flipkart on 19th july 2017 with order id od[protected]. There was a offer clearly mentioning that "a hp grip high impact slip case" worth rs.3899/- in hp india site is totally free with this product.
But on 23rd july when i got the product i found the case is missing. I informed flipkart through chat. But they compelling me to take rs.500/- only for that. I want justice from this day light robbery.

Sir i have ordered a lenovo smartband and paid 70 rs extra for next day delivery but not delivered my product... I have called custmercare for complain for my refund for extracharge they are saying to return my product... Flipkart is worst in delevery i frefer amazon in delivery... Will never order any thing from flipkart plz refund me delivery amaount... My. No. [protected]

Some message are coming at my mobile no. [protected] that's you have requested to book an order no. Tx[protected]. But i am no request to book any order from flipkart. And some message also coming to deduct amount from your bank account. And txn id: tx[protected]. Please i have not book any order. It is scam/fraud please veryfy and cancelled order. Thank you

I purchased Laptop from Flipkart. Mouse touch screen is not working. Please let me know whom I need to connect
Order ID - OD[protected]
Product - Lenovo Ideapad 500 Core i7 - (8 GB/1 TB HDD/Windows 10/4 GB Graphics) 80NT00L3IN 500-15ISK Notebook
(15.6 inch, Black, 2.3 kg)

I had booked OD[protected] Crocus Car Cover For Maruti Suzuki SX4 (With Mirror Pockets) on dated 05/07/2017 online. But as on date the material has been not delivered.
They recommitted the material will delevered by 15 July but result same.

Now the service of Flipcard is deteriorating day by day.
plz look it
regards
P C Joshi

Hi i have brought one iron queen size bed and which is defective. Now flipcart is not changing or not reparing my product. This is unfair and please help me if someone has any idea about this. I called many times to customer care and it is totally disgusting hopeless!! When i called customer care every time they are giving 24 hours time saying that back end team will call me, but never they called me. Please help me.

On 16th july2017 i received my order (Order id od[protected] from flipkart i am not satify with the product (Mobile) because the product have so many problems from the first day it was over heating, camera not working, when i charge the phone the touch is not working so i generated refund request as per flipkart policies. And i received a message from flipkart for approval of my refund (Screenshot attached). But the flipkart customer executive refuses my request, i have email many times to customer executive the team of flipkart to raise the refund request but still refund request is not intiated and telephone customer executive are saying that there is only replacement of the product not refund but i want refund because the product is defective and i cannot buy anything from flipkart.

Thanks

I had ordered a pink color teddy for my niece on her birthday.

The product i had received was totally different from the product shown in the pictures.

When i called the customer care, they told me that there is only replacement policy on this product and we could only re send the same product.

Where did i make mistake?

1) ordering this product from flipkart.
2) raising complaint for not getting the right product.

Order id - od[protected]

On 20th july2017 i received my order from flipkart iam not satify with the product because the product quality is very low & cheap as per the cost so please refund my amount. I have email many times to customer executive the team of flipkart to raise the refund request but still refund request is not intiated and telephone customer executive are saying that there is only replacement of the product not refund but i want refund because product quality is very cheap.
Thanks

Order no. Od[protected]

I purchased lenovo vibe k5 plus.. Yesterday on 21st of july i received the handset.. And the very next day it was hanged and didn't respond until restart..
I called flipkart customer care and they were suggesting me to go through the troubleshooting.. Why would anyone go through troubleshooting on the 2nd day of new handset.. I asked them to give me refund, so they told me that it's not their policy.. I wanted that handset for special occasion. And now i'm stuck.. Help me getting my refund (7499/-)..

Ref :- ORDER ID - OD[protected]

On 21.07.2017 courier boy reached to deliver the ordered "Moto E4 Plus" mobile in exchange with my "Moto X play" mobile. The to be exchange mobile was tele verified by Flipcart. But the courier boy denied to deliver the new mobile citing crack on the mobile.
Experienced bitter experience with Flipcart.