Flipkart Complaints & Reviews

I am nirupama raghavan from hyderabad.
I ordered 3 mobile sets of brand moto e 4 plus from flipkart on 19th july for my parents in chennai.
One of the mobile (Order id od[protected] was found to be faulty as it is not showing display after switching on.
Request for return filed on 22nd of july.
Received a message that they will attend the complaint in 72 hours and that they will contact us around monday (24th july) 10am. But nobody contacted.
I sent a mail/ mesage on monday and received a mail saying that technician will come on saturday (Jul 29th) to check the mobile. Till now nobody has come.
Meanwhile i see in my flipkart account that they have mentioned that the technician visit is cancelled.
I am unable to contact them by phone as it keeps saying that there is no order in this registered mobile number.
Please help to get replacement of my mobile.

Return Update: Sorry, the seller is unable to fulfil your return request for Moto E4 plus with order id OD[protected]. Please check your email for more details Rs, 9999

All times say flipkart same dailog

Dont response

Its really frustrating after telling the delivery guy on call repeatedly (4times) to please call on different number and to come to different place. But again they did mistake. Again called up why you are doing like this it was a request, he said sorry and he told he will come next day before 9 am. Again that person didnt gave any call till 10. Again when i called back he told he forgot and will deliver in an hour. But again he didnt deliver in that time. I mean what an unprofessional way to deliver.

Ordered a television online because of attractive offer. Wasn’t sure about how small the actual size would be based on pictures. At delivery refused delivery as it was quite small. They refused to take it back still sealed and return the money. Thieves !! Horrible customer service. Please stay away from Flipkart.

Sansui horizon 1 battery is not available in any store, please give me reply. Im from udupi city of karnataka state there is no service center is available for sansui, they told me that we have stop the service of sansui company, so what to do me now. Please send best advice to me to get a battery for sansui horizon 1. Please send reply to me, i tried of from to go to very store in udupi for asking battery of sansui horizon 1.

Charger and handset is missing . complain krne keep bad bhi company ki taraf se koi response nahi...22-7-17 ko Mene complain ki this or Abhi tk koi response nahi he ...plzzz mobile problem ki wajah se or unsatisfy company service se me ye product return Krna chahta hu...plzzz call me ...[protected] tomorrow

I want to inform you that on 14th may 2017, i have ordered an carrier ac and the same was delivered but not on the mentioned address as my address was 2a/15, n. I. T faridabad 2nd floor, faridabad – 121001, haryana and your delivery partner gati have delivered the same on ground floor and denied delivering the same to the second floor and they were going like this only and after requesting them they took rs. 500 to get it delivered on 2nd floor. After that when the installation person came to my address the open the box and fitted the ac on the space. And after that when we all where trying to find remote control of ac the it was not there and now they took installation money rs. 750 and gone from there. After that i make a complain online with flipkart regarding the same and i was told to wait for a resolution and will be updated within 48 hours but it took more than a month for them to get and then they told me to take rs.800 as flipkart wallet money as they are not able to provide the remote as its not available i clearly told when i will have to pay the local merchant in hard cash not in flipkart wallet so what will i do with that. But you have shown very unprofessionalism as you are not in mood to help me. And the second option you have given was to replace the same with new one but i must bear the uninstallation and again the installation which is not correct as there was no fault from my side it was the problem from your side. Why should i pay rs. 1500 for the thing where there is no fault of mine. As you have already wasted enough of my time and the product is also laying like this without using the product i am paying the emi for the same. So, replace, refund or do whatever you want but i will not pay any money for anything. And need refund of my rs. 500 also which i paid to the delivery person.

Issue was:
1. Product failed during warranty and product manufacturer could not resolve it.
2. Flipkart gave me assuarance to refund my money.
3. I am still waiting for the refund.
Details are as follows:
Complaint no.[protected]. [incident:[protected]]
I have send all previous communication to flipkart at [protected]@flipkart.com. Also all communication with flipkart via email are intact with me if in case you need please let me know.

Amrish kumar jangid
[protected]

I purchased moto e4 plus on 18th of this month, i complained consumer care for refund (Fault mobile) mentioned the order i'd also, but now flipkart saying we didn't identify your order i'd, i have screenshot of what i complained to consumer care, consumer care is also not showing order i'd, i have screenshots, what iam complained to the consumer care, i repeat my order i'd is id-od[protected] i want refund for this faulty mobile, otherwise i ll put a case against flipkart in consumer court, they are sell faulty mobile and asking for refund they didn't provide, after completing to consumer care, after 3days asking for order i'd not found, i mentioned the order i'd in the all complaints, plz provide me a refund

Sir mene 28 july 2017 ko quantum ka wireless mouse liya tha ek tou uski delivery delay ho gai upar se usme nano receiver ni aya he sir agar nano receiver hi ni hoga tou mouse ka kya kroga sir aap ya fir nano receiver bej dijeye ya fir dusra dejeye phone no [protected] or order i'd od[protected] mayank ke nam se tha sir plz sir take the action quickly to solve my problems

Dear sir,
I had purchased (Panasonic eluga note) mobile from flipkart on 03.11.2016 order id: od[protected] from last week i had put charging but while charging time it got full hot & i went to authorized service centre csj infotech devaraj urs road, mysore but service center persons given a doa certificate & doa packing & i already raise the complaint against this but (Complaint no. In[protected], your customer service help line peoples told 28.07.2017 they will send message/call/e-mail regarding this but still i did not get any information kindly help me to replace/refund the mobile.

As i order da milano men casual black genuine leather belt and mobicover flip cover for samsung galaxy j2 (6) (Pink) as both get delivered in time but that leather belt is small for me i want to return and that mobile cover i received as light green colour so i request for a return and everytime it get cancelled return id:[protected], return id:[protected],
Return id:[protected], return id:[protected],
Return id:[protected]
And for that leather belt this are the return id
Return id:[protected]
Return id:[protected]
Return id:[protected]
Customer guys are telling sir dont worry this time it will be done and next day it get cancelled i am not happy with the service when i ask the customer care they replied because of some technical problem return request cancelled. I am asking how long i have to wait. I have been a loyal customer of yours for the last couple of years and have successfully made many purchases over the years.

This is with ref to complaint received from one of axis bank customer he claims that he had not done any transactions from his debit card on your portal but still his card had been used for making payment at your site (Card had been misused)
You are further requested to plz provide us the following information - name, address, mobile no. Used for booking transactions details with the attachment plz reply at earliest since the customer had logged a fir and also logged a complaint at dm office in our city both the offices had instructed us to investigate the matter and submit our reply at earliest
Anish saxena
[protected]

I bought a flipkart exclusive product lenovohw01 smart band. The product did not work on the second day and the company did not keep its promise to refund the value of smartband (Rs. 1999). My only option was to get it repaired.

I subsequently contacted the firm of hw01 band, a person picks up and says he is a chartered accountant and he has nothing to do with the company. When i called lenovo india, they said there is no such product called lenovo hw01 and they provide no service for that. Lenovo confirmed that they are not responsible for duplicate/fraudulent products sold by flipkart.

This is a clear rip-off and surprised flipkart does nothing to alleviate customer swindling! Please be aware of flipkart!

Hello,

It is highly ridiculous that i placed an order in flipkart for k-7 antivirus for an amt of rs.999 from seller : kartbinonlineservices and money was deducted from bank, but payment gateway paynimo says the transaction is failed. Upon checking in flipkart, in "my orders" there is no order done at all.
How does this happen?
All i have is the corporation bank transaction reference number about the amount paid.
28-jul-17 cn[protected] office antiviru merchant name:techprocess otc:[protected].00

Whom should i contact for refund??? Flipkart or paynimo or bank??

I hv ordered moto e4 plus nd i hv got the proximity sensor and also fingerprint sensor problem and i hv made a return request and again hv got new moto e4 plus and again i have got the problem screen faded color feels like faded and m very upset from flipkart service i tried so many times to contact from customer care no and also from flipkart app bt i could not how you deal ur customers like that m very very disappointed by flipkart please solve my query asap and the last thing i don't get money from robbery or anything else my father work hard and i think the money i can't waist so please understand my problems and plzz solve my query asap thnx

Hi,
Greetings for the day..
I have order tempered screen guard from flipkart, which was delivered few days back and it was not appropriate fit with my phone. They said that it is non refundable product so they can't change. But my concern is about not as described product. My order is not even for my phone and product delivered is different from my order. My complain no is in[protected]. Kindly resolve it soon.

Flipkart - soundlink mini


I ordered soundlink mini and i received yesterday but when i open and start it sound is busting totally unsatisfactory sound i want replacement asap below is the details of order please check and revert back to me. Gopal singh # [protected]

Order
Od[protected] is now received at fkl-kolkatamp. You can also track the status of your order at http://fkrt.it/w!XLJ!NNNN. thank you!

Trimmer Blade not working properly

I purchased a peponi corporate office lace up shoe (Order id: od[protected] on 16th jun'17. The product was damaged after 2-3 uses. I raised a return request on 14th july and no one came to pick the item till 25th july. On 26th a pick was attempted and the person denied as teh item was used. I contacted flipkart support, and after 3 hours of discussion and multiple call disconnects (Intentional disconnection i must say) some one from escalation team, initiated a return request for the product again and assured me that the product will be picked up in his current codition and a refund will be processed within 2 days. Pick up person came again and denied to pick the item with same reason, so i contacted the flipkart support again. I am still on hold to get in touch with a supervisor. I have been contacting the support since 11:30 am today and stil on hold (At 1:51 pm). No one providing any help and just hsaring the policy itself. I have not been transferred to any supervisor. I have asked them to provvide me the ombudsman or grivance team details that was also not shared. I have lost 5-7 precious hours of my life in chasing up with the flipkart support.