| Address: 533293 |
| Website: www.flipkart.com |
I bought Dell Vostro Laptop in Flipkart 10 or 11 months ago, Later on I had some issues with the Laptop and went on to claim warranty from Dell, but later I received a Call from Dell stating that " the part which was damaged in the laptop was not the same when manufactured. So, they informed me that I was not entitled to claim Warranty." As per their information, the device i received from Flipkart was not original but ASSEMBLED.
I had mailed the same to Flipkart customer support, but I did not receive any updates or Response.
Aug 12, 2017
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2017
Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update.
Verified Support
Jul 10, 2017
Flipkart Customer Care's response Customer complained that product is defective. We interacted and processed the refund. Hence closing the case from our end.