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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1824

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V
Vishal1976
from Hyderabad, Telangana
Jul 7, 2017
Resolved
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Resolved

Address: Hyderabad, Andhra Pradesh, 500029

Not delivering my order gave call for address yesterday and did not turned up till today ther person gave call yesterday and asked me for adress i said you are very near by to my house he said i cannot find i will come in the night and when i gave a call back he said i will come tomorrow and till now not answered my call i have ordered several times this is the first time they are troubling me
Aug 17, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Jul 07, 2017
Updated by Vishal1976
[protected]
Verified Support
Jul 11, 2017
Flipkart Customer Care's response
Hi Team,
We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
[protected] or[protected]
Email :- [protected]@flipkart.com
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    P
    printrin
    from Delhi, Delhi
    Jul 7, 2017
    Resolved
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    Resolved

    Address: 121004
    Website: www.flipkart.com

    My order of Nova NHT 1089 100% water proof order id OD[protected] had to deliver today but there has been no update so far.I called complaint center thrice but they were clueless . They did not have any update, the guy said it is delayed and would be deliver on any day. I'm a working guy who didn't go to office today just because the delivery date was today. So disappointed by flipkart u have wasted my whole day and money.Even if you deliver it by tomorrow or day after tomorrow then who will be responsible for the time that got waste.if you had sent me any update I would not have wasted my time today.Just a simple sorry by you will not heal the disappointment .Worst service of flipkart U have simply break the trust now .Need a proper justification in reply not sorry why it was delayed and if it was then why not informed to me and who is responsible for the whole day that I wasted ? And who will pay my working wages for today ?
    DO NOT NEED SORRY IN REPLY
    Aug 21, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 08, 2017
    Flipkart Customer Care's response
    We have taken up this case internally. We will get back to the customer with an update.
    Verified Support
    Jul 10, 2017
    Flipkart Customer Care's response
    We have interacted with the customer, found that the order was cancelled by the customer due to delay in delivery. Hence closing the case, refund status do not apply as it is a cash on delivery order.
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      S
      Siya Ghosh
      Jul 7, 2017
      Resolved
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      Resolved

      Address: Kolkata, West Bengal, 700084

      [Resolved] Flipkart — Flipkart account id reactivate

      My flipkart account has been deactivated and now I want be activate it but it is not activating
      My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. and password he saw me "Account is inactive contact the customer support to reactivate it"
      Plz solve this prblm fastly

      Mobile No. [protected]
      Email= [protected]@gmail.com

      Complaint marked as Resolved July 7th, 2017
      Aug 19, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 08, 2017
      Flipkart Customer Care's response
      We will revert on customer complaint.
      Verified Support
      Jul 11, 2017
      Flipkart Customer Care's response
      customer wants to activate the account. We interacted and requested to log in from registered number from desktop. Customer agreed and closing the case from our end.
      Pls reactivate my account on mobile no [protected] it was deactivated by mistake now I want it reactive
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        F
        favor
        from Mumbai, Maharashtra
        Jul 7, 2017
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra, 400070
        Website: FLIPKART

        My complain to flipkart is not defect mobile u gave me but my complain is telling false date of replacement 20 to 25 customer care call i have done everyone lie to me ...my product suppose to deliver on 3 they are giving everytime .. please i want help please they are torchering me day by day . july 17 then i got one more date 4 july and than i got 7 july and than after struggle i got date 11 july 2017 ...is this justice, is this court giving date of case, , who will buy ur product, customer care are lieing everytime ... when we say going to complain to police than they say go and do ... and no body cares i was very frustrated aboutdate
        Jul 8, 2017
        Complaint marked as Resolved 
        i thanks to flipkart they took time but i thanks to consumer complaints forum and i cant say anything to flipkart nor good nor bad ...
        Flipkart customer support has been notified about the posted complaint.
        Jul 07, 2017
        Updated by favor
        OD[protected] my order number of shaikh tanveer panasonic p85 grey
        Verified Support
        Jul 08, 2017
        Flipkart Customer Care's response
        We have taken up this case internally. We will get back to the customer with an update.
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          F
          favor
          from Mumbai, Maharashtra
          Jul 7, 2017
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400070
          Website: flipkart

          My complain to flipkart is not defect mobile u gave me but my complain is telling false date of replacement 20 to 25 customer care call i have done everyone lie to me ...my product suppose to deliver on 3 july 17 then i got one more date 4 july and than i got 7 july and than after struggle i got date 11 july 2017 ...is this justice, is this court giving date of case, , who will buy ur product, customer care are lieing everytime ... when we say going to complain to police than they say go and do ... and no body cares i was very frustrated aboutdate they are giving everytime .. please i want help please they are torchering me day by day sir .

          i m frustrated by their date change will commit suicide also i[censored] torcher me anymore by delaying date
          Aug 20, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 11, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
          Verified Support
          Jul 11, 2017
          Flipkart Customer Care's response
          Hi Team,
          We are unable to find order detail or register contact number for given complaint.
          We request you to get in touch with our customer care team on below detail.
          We're available 24 hours a day.
          [protected] or[protected]
          Email :- [protected]@flipkart.com
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            A
            Ashish Gupta123
            from Noida, Uttar Pradesh
            Jul 7, 2017
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110048
            Website: www.flipkart.com

            Hi,

            I want to know I ordered puma stocker IDP Running shoes from flipkart at the time of order it's show below prices.

            Shoes Number 5 - 2399/
            Shoes Number 6 - 2019/

            At time it's show different price on flipkart. So I ordered number 5 at Rs 2399/ but that shoes is not fit and I exchange and order shoes number 6 it's price is 2019/. So I called your customer care 4 to 5 times to ask about difference of amount they didn't reply and cut the call.

            I am only asking one thing, if I ordered 6 number which is Rs 2019/ and return and order number 6 Rs 2399/ that time you guys take difference or not.
            There is a difference of 380/ rupees.

            Order ID:[protected]
            Please revert me back ASAP.
            +2 photos
            Aug 25, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Jul 07, 2017
            Updated by Ashish Gupta123
            Connect me on [protected]
            Verified Support
            Jul 11, 2017
            Flipkart Customer Care's response
            We will revert on customer complaint.
            Verified Support
            Jul 14, 2017
            Flipkart Customer Care's response
            We have interacted with the customer, apologized for the issue and informed that the prices, offers, and discounts vary based on the sellers from time-to-time. The prices of the products are dynamic and vary based on the seller and we're sorry to that that the price of a product cannot be changed. hence closing the case.
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              P
              praveenkhened
              from Mumbai, Maharashtra
              Jul 7, 2017
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              Address: Bangalore, Karnataka, 560040
              Website: flipkart.com

              Flipkart delivered worst product (HP laptop), which I returned. They suppose to credit the amount within 6 days, after 10days also its not refund my amount. EMI is getting deducted by the bank for returned product.
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                A
                Alok Kumar Rathore
                from Mundi, Madhya Pradesh
                Jul 7, 2017
                Resolved
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                Resolved

                Address: 496661
                Website: I.flipkart.com

                Sir I want to complaint about smart watch that I purchase by Flipkart they written feature of Wi-Fi but they don't give in smart watch and also scratch in screen of smart watch. Sir I buy 2 Smartwatch for this and both are in bad condition so I replace both and refund it after I buy this watch but also in this watch same problem search so I want watch in same design as they given me now YSB ORIGINAL SMARTWATCH AS SEEN IN TV . AND ALSO FOR REPLACEMENT IT IS VERY LONG TIME PLEASE HELP ME
                Aug 20, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jul 08, 2017
                Flipkart Customer Care's response
                We have taken up this case internally. We will get back to the customer with an update.
                Verified Support
                Jul 10, 2017
                Flipkart Customer Care's response
                Customer complained that product received in bad condition and wifi is also not getting connected. We interacted and processed replacement and closing the case from our end.
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                  M
                  Mansi Raghav
                  from Ahmedabad, Gujarat
                  Jul 7, 2017
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                  Address: Dang, Gujarat

                  My flipkart account has been deactivated by mistake by me and now i want to re-activate it plzz re-activate my flipkart account very soon i'm writing my mobile number and my email id plzz do this
                  [protected]
                  [protected]@gmail.com
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                    S
                    Shiva2796!
                    from Mavelikara, Kerala
                    Jul 7, 2017
                    Resolved
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                    Resolved

                    Address: 533293
                    Website: www.flipkart.com

                    I bought Dell Vostro Laptop in Flipkart 10 or 11 months ago, Later on I had some issues with the Laptop and went on to claim warranty from Dell, but later I received a Call from Dell stating that " the part which was damaged in the laptop was not the same when manufactured. So, they informed me that I was not entitled to claim Warranty." As per their information, the device i received from Flipkart was not original but ASSEMBLED.

                    I had mailed the same to Flipkart customer support, but I did not receive any updates or Response.
                    Aug 12, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 08, 2017
                    Flipkart Customer Care's response
                    We have taken up this case internally. We will get back to the customer with an update.
                    Verified Support
                    Jul 10, 2017
                    Flipkart Customer Care's response
                    Customer complained that product is defective. We interacted and processed the refund. Hence closing the case from our end.
                    I have ordered VU TV from flipkart . It worked fine before but in one week, its not working, when i contacted flipkart, for refund . they are not agrreing . please help me in getting this fixed
                    Mobile - please call at [protected]
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                      R
                      rs aswal
                      from Bengaluru, Karnataka
                      Jul 7, 2017
                      Resolved
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                      Resolved

                      Address: Ghaziabad, Uttar Pradesh
                      Website: flipkart

                      I have purchased lenovo vibe k plus 3 gb gold 16gb, sl. No.[protected] vide inv. Nofoyq[protected] dt.8.9.16 for rs.8, 499/- but from the last several days it key pad is not working, resulting i am not able to operate it and facing a lot of problems. Kindly replace it at the earliest. As the same is under warranty period. I am expecting quick action.
                      Aug 14, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 11, 2017
                      Flipkart Customer Care's response
                      We will revert on customer complaint.
                      Verified Support
                      Jul 14, 2017
                      Flipkart Customer Care's response
                      We have interacted with the customer, apologized for the issue, requested customer to get in touch with the ASC, for the issue with the phone. Customer agreed and wanted the sc details, when checked with the pincode could not find. But found several SC in Delhi, informed customer we will send it in mail the details. Customer agreed and attached in mail and sent the details. Hence closing the case.
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                        prabhuganesh
                        from Nattam, Tamil Nadu
                        Jul 7, 2017
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                        Address: 600017

                        Hai
                        Am ordered product juicer .still u didnt delivered .bt deliver msg s came to my inbox .how u send this deliver msg to me without deliver the product .i need complit number .n i need proper solution for this.past 2days am calling u .when i wil get my product.
                        +1 photos
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                          2
                          20.Naveen
                          from Chennai, Tamil Nadu
                          Jul 7, 2017
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka, 560061
                          Website: www.flipkart.com

                          Hi,

                          I had booked an LG 255 L Frost Free Double Door Refrigerator from Flipkat which was delivered on 04-Jul-17. At the time of delivery we realized that there are couple of tray inside is missing & also partition was different than what we were looking. Over & above refrigerator was shacking as the below bush was not properly fitted.

                          Immediately we informed the delivery person about the same & also we informed the Flipkart team. We told them that we dont want this model as this is not what we wanted & also there was no photos about how the inside portion of Refrigerator look like. Kindly give us the different model or return us the money back. For which Flipkart team is telling they will return only the same model. Which we are not in favor of. Please help us by getting the different model or money

                          Order Number - OD[protected]
                          Aug 14, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 11, 2017
                          Flipkart Customer Care's response
                          We will revert on customer complaint.
                          Verified Support
                          Jul 14, 2017
                          Flipkart Customer Care's response
                          As per the complaint there was internal followup made refund is initiated post product pick hence issue stands resolved.
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                            T
                            from Chennai, Tamil Nadu
                            Jul 7, 2017
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                            Address: Dakshina Kannada, Karnataka, 574153

                            I have placed order for redime Note 4 two times and without intimating me my orders got cancelled Order# are 1. OD[protected]. OD[protected]. If address I provided is out of reach then concerned vender who has to deliver should contact me I will collect my order at some other address. COuld you please help me in this case.
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                              B
                              from Lucknow, Uttar Pradesh
                              Jul 7, 2017
                              Resolved
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                              Resolved

                              Address: Jaipur, Rajasthan, 302017
                              Website: flipkart

                              Actually i bought a product from flipkart and it was my first experience with them and they sent an empty box so i called them to solve my query and they said you had to wait till 16th july and i already paid the amount while placing order.
                              After that i received an email and they said I'm a fraud and i usually do so with them so they will not refund the amount so i asked them to show me the proof that I'm fraud so they didn't reply me properly and as I'm a worker in mnc company so they don't allow me to keep my phone while working so i can not waste my because of them.
                              Aug 20, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 11, 2017
                              Flipkart Customer Care's response
                              We will revert on customer complaint.
                              Verified Support
                              Jul 14, 2017
                              Flipkart Customer Care's response
                              We had interacted with the customer, we have communicated regarding this issue and informed recent request has been canceled as our systems have detected an unusually high number of returns in his purchase history. This would also mean that customer will no longer be able to login to your Flipkart account
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                                S
                                sahil dang
                                from Gurgaon, Haryana
                                Jul 7, 2017
                                Resolved
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                                Resolved

                                Address: 122017
                                Website: seller.flipkart.com

                                I am seller on Flipkart Assured and they are harassing me big time . i have number of cases . one is as below:-

                                First Customer Ordered A Racquet Model Name-Yonex Voltric 80 Etune G4 Unstrung Of Amount Worth Rs .18000 And Raise A Complaint-
                                Reason
                                Damaged Product
                                (Damaged Product Received)
                                Buyer Comment
                                Kindly do packing properly.

                                and after that refund generated by Flipkart to the customer and they issue me Rs.0 refund as per their zero settlement policy. I recall the product with recall id -SP_138984 as it is in unsellable condition (reason mention in recall by FC investigation reason-SEAL., OTHER_PRODUCT_ISSUE.IMAGE_MISSINGMISMATCH.

                                Now My Point Is If Customer Has Raised A Complaint That Damaged Product Received (Kindly Do Packing Properly) Then

                                How Come Image Mismatch With The Product In Return When It Delivers To The FA Warehouse, Simple Either Flipkart Is Doing Fraud Or The Customer.

                                Now Today I Received This Product At My Warehouse I Capture A Video Before Opening In Front Of A Flipkart Executive Here Is The Link Below Of Video:-

                                https://www.dropbox.com/s/kdmosehd42j8c3c/20170705_185209.mp4?dl=0

                                Attaching POD with this mail.

                                I received a Yonex Gr201 model racquet worth Rs.400 obviously its picture doesn't match with the product I have sent to FA and FA has sent to the customer. please now let me know who will reimburse me the amount? who is liable for the loss. i dont under stand if FA team does not do proper quality checks at time of delivery or receiving of product .
                                if no solution is given from your side I have to strictly take some legal action . this is now the regular practice of Flipkart. please let me know if you have any solution as soon as possible.
                                waiting for your response. looking forward to your positive response.
                                Thanks
                                Sahil
                                [protected]
                                Aug 14, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Jul 07, 2017
                                Updated by sahil dang
                                attaching Pod, which is delivered to me. order is sent by flipkart assured to buyer as they said after 6 quality checks

                                Verified Support
                                Jul 07, 2017
                                Flipkart Customer Care's response
                                We will revert on customer complaint.
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                                  mehak ahuja
                                  from Jalandhar, Punjab
                                  Jul 6, 2017
                                  Resolved
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                                  Resolved

                                  Address: 143001
                                  Website: www.flipkart.com

                                  Dear Sir/ Mam,
                                  I hereby state that I'm sending you some pictures of my order with order ID [protected]. You've to face as from the day I've got the product I'm facing many issues with it's return or exchange being claimed that there is no label or tag with the product, which I didn't get at the time of delivery. I've also recorded all the calls I made to look into this issue. Still there are no actions. Moreover, I've been said that I'll be connected to the manager over the call and even after waiting for 10 mins, the call was disconnected. Kindly refund my money otherwise I'm gonna take this against you in Consumer Court.
                                  Regards
                                  Mehak Ahuja
                                  +6 photos
                                  Aug 20, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 11, 2017
                                  Flipkart Customer Care's response
                                  We will revert on customer complaint.
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                                    R
                                    Rajen Maji
                                    from Kolkata, West Bengal
                                    Jul 6, 2017
                                    Resolved
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                                    Resolved

                                    Address: Murshidabad, West Bengal, 742229

                                    A have order a Samsung guru cell phone as order no OD[protected] dated[protected] and delivered on 26.06.2017 but the cell are not switch to on condition but when l am going to Customar care center for checking the cell phone Samsung guru 1200 they are tolled this is a duplicate hand set and refuses to checking.
                                    So I request to please refund my money as areaelly aa possible and obliged me.
                                    +2 photos
                                    Aug 21, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 11, 2017
                                    Flipkart Customer Care's response
                                    We will revert on customer complaint.
                                    Verified Support
                                    Jul 14, 2017
                                    Flipkart Customer Care's response
                                    As per the complaint there was internal followup made and refund request was approved and currently refund is processed and will complete as per mentioned timeline.
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                                      M
                                      monukunwar
                                      from Noida, Uttar Pradesh
                                      Jul 6, 2017
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                                      Address: 110074
                                      Website: Khasra No. 371, Opp Harswaroop Colony, Chattarpur Dera Road, Chattarpur,, Asola Ext Rd, Asola, New D

                                      I placed an order of a redmi 3s prime silver 32 gb on[protected] and paid Rs.8999.
                                      it worked fine for about 6 months and suddenly its display seems to be black day by day.so, i decided to go mi service center in kalkaji they told that display has been already changed.
                                      I feel cheated by flipkart.
                                      I have contacted the customer care executive but received no help from that end.I was assured to get a call in 24 hours but there had not been any call.
                                      I want and expect the action to be taken as soon as possible.

                                      Thank you
                                      Order id -OD[protected]
                                      Mobile no. - [removed]
                                      Email - [protected]@gmail.com
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 07, 2017
                                      Flipkart Customer Care's response
                                      We will revert on customer complaint.
                                      Verified Support
                                      Jul 10, 2017
                                      Flipkart Customer Care's response
                                      Called the customer on 9560****16, said him that we will not be able to help him out on this as it has crossed 10 days replacement policy. Customer agreed and said he will check wit his friends. Closing the complaint from our side.
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                                        S
                                        sahu nitin
                                        from Indore, Madhya Pradesh
                                        Jul 6, 2017
                                        Resolved
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                                        Resolved

                                        Address: Indore, Madhya Pradesh, 452018
                                        Website: flipkart.com

                                        I ordered {[OD[protected]]} and received 2 shirts of being human brand. The size ordered was {L}
                                        I received the same.
                                        But i found the size is Smaller and hence very tight although i wear size {L} OF OTHER BRANDS LIKE PUMA, FILA. ADIDIDAS

                                        I pointed this matter to flipkart IN[protected]} and also wrote to them. Initially they said as the product was in not returnable/ REFUNDABLE offer they are unable to do any thing but would refund the amount or talk to being human company and get me and exchange . they sent me and email too that they would resolve the issue by 4th July which they subsequently extended to 5th July and then there was no reply

                                        When i rang them again.THEY REFUSED THAT THERE IS NOTHING THAT THEY CAN DO .
                                        hence i am left with small sized t shirts and the flipkart people are not co-operative
                                        Aug 25, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 11, 2017
                                        Flipkart Customer Care's response
                                        We will revert on customer complaint.
                                        Verified Support
                                        Jul 14, 2017
                                        Flipkart Customer Care's response
                                        We have addressed the concern by providing the replacement for the customer, hence closing the case.
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