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Flipkart Complaints & Reviews

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Updated: Apr 30, 2026
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Flipkart reviews & complaints page 1823

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Y
Yash22
from Aligarh, Uttar Pradesh
Jul 20, 2017
Resolved
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Address: Aligarh, Uttar Pradesh, 202001
Website: Flipkart

Dear team i orderd a pair of shoes and i recived the order on 30 june 2017 but only in 10 days the sole of shoes was broken only in 10 days and i already mentioned in the replacement reason now delvery boy refuse to replace the shoes my order no is od[protected] pls do the need full asap. My mail id is yash. [protected]@gmail.com

Regards
Yash mehra
[protected]
Aug 31, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Jul 30, 2017
Flipkart Customer Care's response
We're sorry for the trouble you had to go through. We'd like to let you know that wish master will not pickup the product, as you had mentioned the product sole torn after use. Seller will not provide you the replacement or refund for the used products as per company policy. Hope you'll understand.
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    Sachin Pujari
    from Hyderabad, Telangana
    Jul 20, 2017
    Resolved
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    Resolved

    Address: Medak, Andhra Pradesh, 502305
    Website: flipkart

    I have got a product aspir tempered glass for lenovo z2 plus. But it doesn't fit the mobile. Now it doesn't even have return option. What should i do now. The product is useless for me n i have even wasted my money. Hope u take some action on it. I thonk these mnc's just want to make profits n bluff people. I had even contacted the customer care but they keep on saying that it can't be of a different size.
    Sep 1, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 28, 2017
    Flipkart Customer Care's response
    We will revert on customer complaint.
    Verified Support
    Jul 29, 2017
    Flipkart Customer Care's response
    we have informed to customer that we will not be able to take return request hence case stands closed.
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      C
      Charu Kamra
      Jul 20, 2017
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      Address: Gandhinagar, Gujarat, 382007
      Website: flipkart

      I ordered a DSLR camera with accessories and paid the amount online. I don't know why they cancelled it in some 15 minutes and I received a message that they will refund the amount in some 6-7 days.
      TX[protected] is the Txn ID.
      I am very disappointed with this.I want to know the reason behind this.
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        S
        Sajeev Chacko
        from Mumbai, Maharashtra
        Jul 20, 2017
        Resolved
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        Resolved

        login unsuccessful

        Address: Mumbai City, Maharashtra, 400098
        Website: www.flipkart.com

        When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
        Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

        My login details are as follow:

        Name: sajeev chacko
        Phone: [protected]
        Email: sajeev. [protected]@gmail.com...
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        Soumya Mahanti
        from Kolkata, West Bengal
        Jul 20, 2017
        Resolved
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        Resolved

        Address: 700102
        Website: www.flipkart.com

        I have purchased redmi note 4 at flipkart, which is delivered 15th of july 2017. The phone have issue with battery, that cant be charged fully with a single charge, stop around 80%. I had notify the issue, they send their technician on 17th july and said the issue is fixed. But next day the problem starts again. Now they refuse for both replacement and to provide a technician again. They product comes with 10 day replacement warranty which suppose to over on 24th july.
        My order id is od[protected]
        Sep 4, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jul 28, 2017
        Flipkart Customer Care's response
        We will revert on customer complaint.
        Verified Support
        Jul 29, 2017
        Flipkart Customer Care's response
        As per the complaint there was technician visit was arranged at customer address as they confirmed no issue hence requested customer to visit the brand service center.
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          R
          Ræghünaňdãń Gøwdæ
          from Rewari, Haryana
          Jul 20, 2017
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          Address: 560100
          Website: Flipkart.com

          I make an order earphone for apple iphone. It cost 699rs, but i canceled that order within next minute. Then i got one msg from flipkart your amount will be refund within 8 days like that. Then i got another massage from flipkart like refund completed. But i still did get the any amount the flipkart so please send it back my money to my account.
          I return the goods, through your executive, but it shows cancelled, Two times I have received different item, kindly solve the issue immediately.
          Solution on most online shopping complaints
          Visit my blog to get.more information below in link.

          http://www.smartphonemind.com/solution-on-most-of-online-shopping-complaints/
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            T
            TanupriyaG
            Jul 20, 2017
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400701
            Website: www.flipkart.com

            I was bought redmi note 4 costed 12, 999 on 21st june and its delivered on 24th jun. I was raised return request after 2days of delivery as phone is having heating issue. They called me one-twice to know whats the issue. I explained them they assured they will come back on same.
            But till yet after that no call issue is not resolved till yet. Even so many time raised issue request online on their site also.
            Calling their customer care also they says there is no return request raised. Its waste of money and time. I need solution.
            Aug 29, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jul 28, 2017
            Flipkart Customer Care's response
            We will revert on customer complaint.
            Verified Support
            Jul 29, 2017
            Flipkart Customer Care's response
            As per the complaint there was a followup made and it was informed to customer to visit the brand service center as the product is out of seller replacement policy.
            Madharchood Hai Flipkart ka service, never attend call
            I ordered one tempered glass for my MI note 4 but the packet which i received is empty. This is poor service you provide to your coustmer.
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              C
              chandradeep singh
              from Delhi, Delhi
              Jul 20, 2017
              Resolved
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              Resolved

              Address: Udaipur, Rajasthan
              Website: www.flipkart.com

              Dear flipkart executive

              This complaint is regarding my order id - od[protected], a fastrack watch ng3089sl01 black magic analog watch - for man. I got my order on 24 may, 2017 and as the product was not up to my choice mark. I requested to return it. And someday i found that my return request has been cancelled by flipkart. And the return date of product had been expired. I did e-mail twice to flipkart to raise this issue but they even did not interested to reply me. This is not expected with flipkart. I haven't used it since i got it and still want to return it.
              Now this is very clear from my side that either you have to take this order back otherwise i have to file a complaint against flipkart for this fraud action.

              Regards

              Chandradeep singh
              [protected]
              Sep 2, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 28, 2017
              Flipkart Customer Care's response
              We will revert on customer complaint.
              Verified Support
              Jul 29, 2017
              Flipkart Customer Care's response
              We understand your concern that the product you received have different size and color.

              We're sorry to hear that you're facing issues with your above product.

              Since the product was delivered to you on May 24, 2017, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your return request.

              The good news is that the product is covered under the manufacturer's warranty. You can get in touch with the brands authorized service centre and they'll be able to help you out in case of any product related issues.

              The invoice for this product has been sent to you in this email. This can be used to avail services at the brand's authorized service centres within the warranty period.

              Here is the brand authorized service centre address nearby your location -

              Venus Watch Co., 12, Sarang Marg, Suraj Pole, Udaipur 313001 Ph:[protected] zahir.[protected]@rediffmail.com

              Hope this helps.
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                mlucky121
                from Noida, Uttar Pradesh
                Jul 20, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110093

                I had purchased a ifb microwave oven on dated june 22nd 2017, but the product which was received was defected. (Defect - vegitable is hot some time, and some time oven is not hot, and some sound was heared when oven is running, like two wire is touched). I had lodge a complain within 10 days of receipts of this item for return. I want to replace this item due to defected of this item, but no replacement was shown in flipkart, then i go for for return.
                That time flipkart said your return will process upto 3rd of july, but no one were came. I had lodge a complain again then you said for processing will be update upto 7th of july, but no one were came, but till date no one has came to resolve my problem.
                Today i had call to filpkart with complain no. In[protected] they said your querry was resolved on 11th july, but no one has came till date. What should i do
                Today 20.07.2017 i had called to customer care they said tech has already visit and issue has been resolved.
                How many times they replied with fake update.
                Aug 28, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jul 28, 2017
                Flipkart Customer Care's response
                We will revert on customer complaint.
                I bought a JBL go portable blue thooth mobile tablet speaker from flip kart .com on 15 /06/2017 now the product doesn't work due to unknown reason within one month the product is useless to me now i have lost 2238 rupees on it pleace help me to get my warranty clame thank you regards Bhagyanath
                my phone no [protected] order ID OD[protected]
                My Flipkart account is deactivated. I want to reactivate my Flipkart account.pl.help me and activate my account.
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                  M
                  Monideepa Majumdar
                  from Kolkata, West Bengal
                  Jul 20, 2017
                  Resolved
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                  Resolved

                  Address: Kolkata, West Bengal, 700025
                  Website: flipkart.com

                  Ordered a product on 9th july, the product was shipped and reached my nearest hub on 16th july but was not delivered. Since 16th july i have been contacting flipkart for delayed delivery and they keep shifting the date to 17th july, then 18th july, then 19th july. The flipkart executives refused to provide me any reason for the delay or any contact details of the ekart logistics team so that i could follow up with them. On requesting to talk to higher management, the flipkart executive had the guts to put my call on hold, and then come on line again, pretending to be someone from higher management. Absolutely outrageous and misleading approach to customers. On 20th july, i raised another complaint and mr sandesh yadav again claimed that my order will reach on 24th july. He refused to provide any contact details or ekart logistics or any reason for the delay in delivery.
                  Aug 28, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 28, 2017
                  Flipkart Customer Care's response
                  We will revert on customer complaint.
                  My selp rohut singh [protected] purchage a beauty product but hence this product delivery good vondition but use of this product got alergic problem about this now we suffer for scine alery very painful after this we look on product rapare product was expire befor 8 month ago so i request you how to solve and case of flipcart please suggest me...
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                    S
                    sumaiya kapadia
                    from Ahmedabad, Gujarat
                    Jul 20, 2017
                    Resolved
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                    Resolved

                    Address: Bharuch, Gujarat, 392001
                    Website: Pinkblueindia.com

                    I was enchanted with the pics and ordered a dress worth 3125 rs which was not even worth of 500 on top of it did not receive the headband that was mentioned and not else was worth buying from the site in exchange total waste of money nd time really disappointed ... zero customer support after the product is delivered... no refund made me panic... my review is for pinkblueindia.com which appears as flipkart after submitting the form...
                    Sep 2, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 28, 2017
                    Flipkart Customer Care's response
                    Hi Team,
                    We are unable to find order detail or register contact number for given complaint.
                    We request you to get in touch with our customer care team on below detail.
                    We're available 24 hours a day.
                    [protected] or[protected]
                    Email :- [protected]@flipkart.com
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                      sumaiya kapadia
                      from Ahmedabad, Gujarat
                      Jul 20, 2017
                      Resolved
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                      Resolved

                      Address: Bharuch, Gujarat, 392001
                      Website: Pinkblueindia.com

                      I was enchanted with the pics and ordered a dress which was not even worth of 500 rs on top of it did not receive the headband that was mentioned and nothing else was worth buying from the site in exchange total waste of money nd time really disappointed... Customer support is also zero after the product is delivered... No refund made me panic as the dress was for my daughter's first birthday
                      Aug 23, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 20, 2017
                      Flipkart Customer Care's response
                      Our team is unable to find any Order details. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.
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                        sankar_guru
                        Jul 20, 2017
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                        Address: Salem, Tamil Nadu, 637102

                        My flipkart account has been deactivated and now i want be activate it but it is not activating
                        My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
                        Plz solve this prblm fastly

                        Email :[protected]@gmail.com
                        Mob:[protected]
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                          Shaik Abdul Sami
                          from Visakhapatnam, Andhra Pradesh
                          Jul 20, 2017
                          Resolved
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                          Resolved

                          Address: Nellore, Andhra Pradesh, 524001

                          I order a tab on flipkart on 7 july 17. On 11 july 17 i receive a product. When i open the box, i receive a some one used tab with lot of scratches and dusty.
                          The product imei number does not match with invoice imei number. So many times i request to flipkart to accept the product return and refund my amount. They didn't response. If they check the quality and product quality before deliver to consumer. These issues may not be raised. They are not done the job. Please help me to solve this complaint. Thanking you...
                          Order id: od[protected]
                          Aug 29, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 28, 2017
                          Flipkart Customer Care's response
                          We will revert on customer complaint.
                          Verified Support
                          Jul 29, 2017
                          Flipkart Customer Care's response
                          As per the complaint there was a internal followup made and return request was approved post pickup refund is processed to customer account and it is completed.
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                            Sanjeevkjk
                            from Noida, Uttar Pradesh
                            Jul 20, 2017
                            Resolved
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                            Resolved

                            Address: 301705
                            Website: www.flipkart.com

                            I am santosh from neemrana alwar.
                            Last week i ordered a phone lenovo vibe k5 note. I have recieved it on 16/07/2017 and found a manufacturing defect after i opened up the box (It glass panel is not properly fitted in its mainframe) just after half an hour i requested to return the phone.
                            Till 20/07/2017 i have got no response from flipkart team i have decided to call them on toll free no. After lot of waiting and transferring of call on various levels of authority. They completely refused to return the phone and about replacement they too did not said much.
                            I m very disappointed by flipkart on this incident.
                            If my issue not resolved i will go to any authority level and i will take my money back. Flipkart is a giving a very bad name to online retail market.
                            Aug 28, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Jul 20, 2017
                            Updated by Sanjeevkjk
                            i think flipkart customer executiv es are trying to stretch the time beyond 10 day so that . they can say afterwards look itis 10 day already now you have no right to return or replace the phone

                            Verified Support
                            Jul 28, 2017
                            Flipkart Customer Care's response
                            We will revert on customer complaint.
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                              Sonu Priya
                              from Mumbai, Maharashtra
                              Jul 19, 2017
                              Resolved
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                              Resolved

                              Address: Barmer, Rajasthan, 344001
                              Website: www.flipkart.com

                              I ordered two cellphone (Moto corp plus - order id: od[protected] and lava arc grand 2- order id-od[protected] from flipkart. I faced issue with both of the order and i asked them for replacement. The replacement request was accepted. The order was picked up by ekart wish master having tracking id as fmpr[protected] and fmpr[protected] on 13th july 2017. But till date my order is not delivered to me and the delivery date was on 15th july 2017. I tried to contact customer care also but i didn't get any satisfactory response. They are saying that they didn't get any pickup acknowledgement from ekart.

                              Please take action against this issue and make the delivery of the order asap.
                              Sep 1, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 28, 2017
                              Flipkart Customer Care's response
                              We will revert on customer complaint.
                              Verified Support
                              Jul 29, 2017
                              Flipkart Customer Care's response
                              The replacement product has been delivered to customer hence case stands resolved.
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                                Mazin Mahmood
                                from Mumbai, Maharashtra
                                Jul 19, 2017
                                Resolved
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                                Resolved

                                Address: Bangalore Urban, Karnataka, 562125
                                Website: Flipkart.com

                                This is regarding an order that i had placed on 5th of June 2017 for a housefull shoe stand.

                                My order was placed and the shoe stand was delivered on 23rd of June 2017(Friday). To my dissapointment, i saw that the item was missing a hinge due to which a door could not be fixed.

                                The service and installation guy told me to raise a complaint and that the issue would be resolved in 1 week. I tried calling Housefull customer care but nobody answers the call, i sent various mails to them, but got no responses. (Please see attachments )

                                Finally, i called up customer care of flipkart and asked them to help fix the item or replace the item. Flipkart executive told me that they dont see an option of replacement, but only can request for a return. I agreed to return the item and placed a return request on 26th of June. Please note that my order still says that they accept replacements within 10 days. I got neither replacement nor refund.

                                Promised pickup date for the item was 16th July. I tried to call flipkart customer care 3-4 days before 16th of July and kept getting false assurances that the item would be definitely picked up by 16th of July.

                                On the 17th of July, i was surprised to see that the item was marked in flipkart as return cancelled by the seller due to policy terms.

                                After the promised pickup date, also, i kept calling flipkart daily, and I get nothing but false assurances saying that i will be getting calls within 1 hour, half hour, within 24 hours etc.

                                I understand that in my case, the seller : Housefull has not been responding. I do not understand why flipkart has to have such a horrible seller in their website. I also do not understand why its taking so much time to resolve a simple refund issue.

                                I have decided that this is the limit of my patience because, i will be travelling abroad by 24th of this month. I have decided to post this issue on consumer complaints forum, and I have also decided to make this issue of mine public using facebook, and any other social media available to me.
                                Sep 1, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 28, 2017
                                Flipkart Customer Care's response
                                We will revert on customer complaint.
                                Verified Support
                                Jul 29, 2017
                                Flipkart Customer Care's response
                                The refund has been processed and it is completed for mentioned defective product.
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                                  La Zeare
                                  from Petlad, Gujarat
                                  Jul 19, 2017
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                                  Address: Ahmedabad, Gujarat, 380013

                                  I have place order of TV where free tata sky hd setup box is applicable with installation. But i did not get Tata sky connection and any services.
                                  Called so many tine time on customer care but did not get connect.
                                  Hi, kindly write your concern to Flipkart support
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                                    Sunkri Singh
                                    from Pune, Maharashtra
                                    Jul 19, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560043
                                    Website: www.flipkart.com

                                    Hi,
                                    Recently i purchased xiaomi redmi note 4 from flipkart. Product is having issues and i am not able to use it. But not getting proper response from flipkart and they are cancelling my replacement request without informing me reasons.

                                    Order id: od[protected]
                                    Item received date: 17th july 2017
                                    Return requested date: 19th july 2017

                                    Please let me know what can i do to get my product replaced or money returned.
                                    —
                                    Thanks,
                                    Pawan kumar singh
                                    Aug 24, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 20, 2017
                                    Flipkart Customer Care's response
                                    We have taken up this case internally. We will get back to the customer with an update on it.
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                                      mkraachhoya
                                      from Jaipur, Rajasthan
                                      Jul 19, 2017
                                      Resolved
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                                      Resolved

                                      Address: Jaipur, Rajasthan, 303109
                                      Website: [email protected]

                                      Purchage-03/03/2017
                                      Invoice number-f0zkg[protected]
                                      My number-[protected], [protected]
                                      Problem-touch pannel problem
                                      Sir, return my mobile xolo black3gb,
                                      Because mobile are not working this touch screen. So i am return this mobile, and me new mobile send me.
                                      सर मेने इस मोबाइल को सर्विस सेन्टर पर भी दिखा चूका हूँ, लेकिन सर्विस सेण्टर वालो ने कहा है कि इसे वापस जहा से लिया है वहा भेज दो, company आपको दूसरा handset देगी |
                                      So please मुझे बताये कि में इसे कहा भेजू |
                                      Aug 29, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 28, 2017
                                      Flipkart Customer Care's response
                                      We will revert on customer complaint.
                                      Verified Support
                                      Jul 29, 2017
                                      Flipkart Customer Care's response
                                      As per the complaint customer contacted post seller replacement policy hence requested to visit the brand service center.
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