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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47114
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Flipkart reviews & complaints page 1822

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A
Adarsh Lankipalle
from Hyderabad, Telangana
Jul 10, 2017
Resolved
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Resolved

Address: Hyderabad, Andhra Pradesh, 500072

Team, i have raised an order for the lomani elpaso pour homme and do it deodorant spray - for men on thu, jun 29th '17 6:01 pm and the delivery date should be delivery expected by thu, jul 6th '17. Till date there is no any response form flipkart until i reached them. Finally i made a call to customer care and they said that i will be receiving a call from other department on last saturday which didn't happened.

Finally no response from flipkart till date.

Team wake-up.
Aug 23, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Jul 14, 2017
Flipkart Customer Care's response
There was a internal followup made and delivery of the product was arranged hence same has been informed to customer.
My order is cancel u ND I already pay money online pls rerun my money pls
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    A
    ajay 24041975m
    from Meerut, Uttar Pradesh
    Jul 13, 2017
    Resolved
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    Resolved

    Address: Dehradun, Uttarakhand, 248007

    Sir,

    We have purchased one LENOVO Vibe K5 note Tax invoice number F0YQIo[protected] Order ID-OD[protected] on dated 03.10.2016 mobile from your site.but now this is not working. And for your information that this mobile is left to down side and break.so that it is not in working condition.
    So please replace it as soon as possible. And my mobile number is [protected].
    Aug 19, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Jul 13, 2017
    Updated by ajay 24041975m
    Sir.my mobile is not working which is purchased by your site and is not in working condition.
    I therefore requested you to change it soon.
    Verified Support
    Jul 17, 2017
    Flipkart Customer Care's response
    We will revert on customer complaint.
    Verified Support
    Jul 18, 2017
    Flipkart Customer Care's response
    customer complained that product is defective. We interacted and apologized for the issue and requested to contact brand to claim warranty. Customer agreed and closing the case.
    Size is very long . no fit
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      M
      Manish16chawla
      from Jaipur, Rajasthan
      Jul 10, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110060
      Website: Flipkart

      Dear sir/man

      I have purchased 32inch micromax led on 6th july. Now i want to buy 50 inch led, so i want to return that 32inch led..
      But the flipkart are saying that there will be only defective product replacement and it is big electronic product so will not be consider in refundable of my money. I have not read about there replacement policy and it is also not clearly written by them at time of ordering. If you can help me let me know. I want to return this led and will order 50inch led of same company.
      I want led replacement of size or my money. Which is possible i m ready at both conditions.
      Thank you sir
      Aug 24, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 11, 2017
      Flipkart Customer Care's response
      We will revert on customer complaint.
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        P
        Paras Itaiya
        from Surat, Gujarat
        Jul 10, 2017
        Resolved
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        Resolved

        Address: Surat, Gujarat, 395004
        Website: Flipcart

        I buy a redime mi 3s prime from flipcart and after 5 month there was issue that mobile not started when i go for that in service center they charged me for display for and i pay for it and take mobile after second day battery issue in my mobile i give mobile once again to service center and then they check and told me that your battery issue so new battery installation required i agree after when i go for taken mobile from service center thay say me that your mobile is liquid damage and we not started it your mobile is dead now. And not in warrenty. What is this?? I say. But no reply from them and i mail to flipcart also but they also not reply my mobile is in compleate in warrenty. So i go for customer service center and file a case on flipcart. If my problem is not solve
        Aug 21, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jul 11, 2017
        Flipkart Customer Care's response
        Hi Team,
        We are unable to find order detail or register contact number for given complaint.
        We request you to get in touch with our customer care team on below detail.
        We're available 24 hours a day.
        [protected] or[protected]
        Email :- [protected]@flipkart.com
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          R
          rishabh_inns
          from Delhi, Delhi
          Jul 10, 2017
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110092

          I ordered iphone6 on 30 june from flipkart and my order arieses at 3 july but on 3 july i was not able to take order so i rescheduled it to 4 july. On 4 july delivery boy called me that we are on your place with your order at that time i was in office then i asked them to deliver after 1 hour. After 1 hour i reached and dilevery boy called me again then i received order i give them rs. 22000 after that i asked him to wait until i opened the parcel but they said we have deliver other product. Then after taking parcel as i opened it contains iphone box and inside it there is 2 fena detergent bar is their so i want to fill complain flipkart does not helped me they cheat me.
          +1 photos
          Aug 20, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 11, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
          Verified Support
          Jul 14, 2017
          Flipkart Customer Care's response
          We have informed to customer that we will not be able to approve the replacement or refund request, the seller as the courier partner has confirmed delivery of the item to customer with the product being intact.
          Kha gaye mera paisa flipkart fraud marogey sare sad sad kae kuttey ki maut pani bhi naseeb ni honey ka ghus lo paisa bati bna kae.
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            M
            Mubarak Asojwala
            from Surat, Gujarat
            Jul 10, 2017
            Resolved
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            Resolved

            Address: Bharuch, Gujarat, 392220

            Very bad survice by flipkart logestic partner ekart area pin code 392220
            Representatives mr rajiv
            Priouslley deliverd long products linn then denied to dliver new oder becuse thier i raised issue to higher athoritys
            I have priouslley complian about delivery to door step
            They dliverd by followed my compliment and now new products which i oder
            For next time
            Flipkart coustomer care arrenge call confornce with mr rajiv to sove this issue
            Mr rajiv and his teem have ego to not dilverd my products
            Aug 19, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jul 11, 2017
            Flipkart Customer Care's response
            Hi Team,
            We are unable to find order detail or register contact number for given complaint.
            We request you to get in touch with our customer care team on below detail.
            We're available 24 hours a day.
            [protected] or[protected]
            Email :- [protected]@flipkart.com
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              J
              Jul 10, 2017
              Resolved
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              Resolved

              Address: Bangalore, Karnataka, 560016

              I have ordered onida fully automatic washing machine one week back. Product is defective,. Machine is hanging and some times there is no response when i was using it. I have ordered it because i was having trust on flipkart. When i verified for replacement there is no option available for replacement. But as per flipkart replacement policy with in 10days i can replcae the product. Kindly suggest me what has to be done. Please call me back asap. I need suggestion from you what has to be done.

              Installation also not done properly for my machine. I am not happy with the service. Raised complaint on that as well.
              Aug 13, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 11, 2017
              Flipkart Customer Care's response
              We will revert on customer complaint.
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                D
                Debjani Dutta1234
                from Kolkata, West Bengal
                Jul 10, 2017
                Resolved
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                Resolved

                Address: Kolkata, West Bengal, 700099
                Website: www.flipkart.com

                The mobile lenovo k6 was ordered online. It was defective. Without using a headset nothing was audible on the phone. This was reported 3 times to their support number [protected]. All the troubleshooting steps were followed with difficulty was followed as the voice was not audible. I was promised a technician visit with an exchange as the hand set was new. The technician came misbehaved and mentioned that he will not take the handset and will write the closing comments so that the handset is not replaced (Technician name. Mr. S. Khan).
                I called up again as the issue was not resolved and escalated the issue. I was been told that the replacement can only happen after a tech visit. I asked them to waive off the tech visit as already there was a delay. I was been told that i may say no to tech visit and the handset will be replaced accordingly.
                I followed the same. I got a call from flipkart again and reiterated the whole episode, however, without any resolution and replacement the case was closed.

                My business got impacted and time was wated, i was harrased and above all i was been misguided with a bunch of lies.

                Order id: od[protected]
                Order date: fri, jun9th, 2017, 5:23pm
                Amount: rs.11, 456 through credir card emi
                Order delivered at:
                Debjani dutta
                956 kalikapur, prince anwarshah connector
                Kalikapur (Prince anwar shah connector,
                Carzonrent india pvt ltd. Opp bharat
                Petrolium kolkata - 700099, west bengal
                Aug 23, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Jul 10, 2017
                Updated by Debjani Dutta1234
                The mobile Lenovo K6 was ordered online. It was defective. Without using a headset nothing was audible on the phone. This was reported 3 times to their support number [protected]. All the troubleshooting steps were followed with difficulty was followed as the voice was not audible. I was promised a technician visit with an exchange as the hand set was new.The technician came misbehaved and mentioned that he will not take the handset and will write the closing comments so that the handset is not replaced (technician name. Mr.S. Khan).
                I called up again as the issue was not resolved and escalated the issue.I was been told that the replacement can only happen after a tech visit. I asked them to waive off the tech visit as already there was a delay. I was been told that I may say no to tech visit and the handset will be replaced accordingly.
                I followed the same. I got a call from flipkart again and reiterated the whole episode, however, without any resolution and replacement the case was closed.

                My business got impacted and time was wated, I was harrased and above all I was been misguided with a bunch of lies.

                ORDER ID: OD[protected]
                ORDER DATE: Fri, Jun9th, 2017, 5:23PM
                AMOUNT: Rs.11, 456 through Credir Card EMI
                ORDER DELIVERED AT:
                Debjani Dutta
                956 Kalikapur, Prince Anwarshah Connector
                Kalikapur (Prince Anwar Shah Connector,
                Carzonrent India Pvt Ltd. Opp Bharat
                Petrolium Kolkata - 700099, West Bengal
                Verified Support
                Jul 11, 2017
                Flipkart Customer Care's response
                We will revert on customer complaint.
                Verified Support
                Jul 14, 2017
                Flipkart Customer Care's response
                We have interacted with the customer, earlier tech visit was arranged and no issue was found but customer did not sign the copy _ (Issue resolved customer not happy), Again a new tech visit was arranged _and cx has denied for tech visit but customer stated that he was communicated about replacement with out tech visit _ hence tried educating about the policy and informed without tech visit we cannot process the return _ customer was adamant, but denied cx request but cx again stated he want replacement or email confirmation _ regarding the same _ informed we will be cancelling the return _ cx stated she dont want to waste time talking and disconnected the call _ hence we had to reject the return. Now as the return is out of policy, customer have to get in touch with the ASC.
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                  A
                  Arunita05
                  from Delhi, Delhi
                  Jul 10, 2017
                  Resolved
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                  Resolved

                  Address: Kolkata, West Bengal, 700016
                  Website: Flipkar

                  I have ordered for l'oreal paris vitalizing cream bath hair.. On 28th june, 2017, which i received on july 5th, 2017. The product which i received is l'oreal paris hair spa smoothing creambath, first received the wrong variety of product secondly the product is sealed whereas the original product which i have purchased from the local market doesnt have a seal, and finally when i opened the products the quantity is much less the original product. Pictures are attached, flipkart is selling duplicate product. The original products contains from the rim of the container whereas the product which i have received from flipkart has way less quantity.

                  I want to return the product, and flipkart should return my money back to my account asap.
                  +4 photos
                  Aug 20, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 11, 2017
                  Flipkart Customer Care's response
                  We will revert on customer complaint.
                  Verified Support
                  Jul 16, 2017
                  Flipkart Customer Care's response
                  customer complained that she has received fake. We interacted with customer and she said quantity was less, texture was not like original as she is already using the same brand product. Apologized and refund processed. Customer agreed and closing the case.
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                    I
                    Injamamul Hoque
                    from Duliagaon, Assam
                    Jul 10, 2017
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                    Address: Darrang, Assam, 784125
                    Website: Flipkart

                    I had order a pair shoes, but still it was not delivered. I have been ordered the item about 10 days ago but still not delivered. This type of problem faced me last time also. I don't know why it's delaying?
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                      A
                      achal kr
                      from Bindki, Uttar Pradesh
                      Jul 9, 2017
                      Resolved
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                      Resolved

                      Address: Bhagalpur, Bihar, 812001
                      Website: Flipkart.com

                      Dear sir
                      Sir i have ordered a medicine from flipkart on 22 jun 17 (Aimilbgr34) as blood glucose metaboliser but due to worng shipment i received another medicine, so i call to flipkart service to inform that you people send me worng product then he was say that sorry i will replace your product ann finally 2jul 17 we received a replacement by flipkart ones again same product shipped by flipkart. Than i was send a message to flipkart please refund my money please return your product. But still flipkart not refund my money after taking bank ac details please do needful and refund my money
                      Amount is ₹407 order no od[protected]
                      +1 photos
                      Jul 12, 2017
                      Complaint marked as Resolved 
                      Complain resolved
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 10, 2017
                      Flipkart Customer Care's response
                      We will revert on customer complaint.
                      Jul 12, 2017
                      Updated by achal kr
                      Complain resolved
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                        R
                        Rupak3896
                        from Kolkata, West Bengal
                        Jul 9, 2017
                        Resolved
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                        Resolved

                        Address: Kolkata, West Bengal, 700115
                        Website: www.flipkart.com

                        I have purchased Moto c plus mobile which was delivered on 30th June but it did not support 4g VOLTE. Service engineer had come on 9th July but issue was not resolved. Flipkart has now cancelled my return request. This is not justified. The phone must be returned on exchange for another unit which supports 4g VOLTE. Also, the qualification of the service engineer was doubtful as he does not know about VOLTE.
                        Aug 11, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 10, 2017
                        Flipkart Customer Care's response
                        We have taken up this case internally. We will get back to the customer with an update on it.
                        Verified Support
                        Jul 10, 2017
                        Flipkart Customer Care's response
                        We have interacted with the customer, created return as customer stated that the phone do not support 4G volte. But as per the tech visit result, the issue is been resolved by the customer, hence return cannot be processed. Hence closing the case.
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                          S
                          simanchala1
                          from Dharwad, Karnataka
                          Jul 9, 2017
                          Resolved
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                          Resolved

                          Website: www.flipkart.com

                          Very poor response from flipkart. I purchased a moto c plus vide order id - od[protected]. Right from day one, the display was hazy with straight lines. I lodged a request on 5th july through online chat under 10 days return policy. They all try to give all lip service - one after another some 5 people communicated with me trying to resolve the issue. Finally, the issue was not resolved. Then they said they would send a service engineer. I am still awaiting for the service engineer to visit me.
                          I gave a review on the product complaining about the poor service by flipkart. They refused to put it in their website, telling that it does not fulfill their guidelines.

                          My question is the 10day return policy is just fake. I would never buy from flipkart.
                          Aug 15, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 10, 2017
                          Flipkart Customer Care's response
                          We have taken up this case internally. We will get back to the customer with an update on it.
                          Verified Support
                          Jul 10, 2017
                          Flipkart Customer Care's response
                          We are sorry for the inconvenience caused. We see that the replacement has been already been delivered to you. Closing the complaint from our side.
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                            S
                            Sujoy Dalal
                            Jul 9, 2017
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560062
                            Website: Flipkart.com

                            Did a purchase of linovo k6 power mobile under a scheme and as part of the offer was suppose to get 2500 rupee makemytrip voucher. The phone came defective so was replaced with another piece however the makemytrip voucher was cancelled saying I canceled the order. After registering complain flipkart routed me to makemytrip to give voucher and make my trip team confirmed that it should be distributed by flipkart.
                            This is pure fraud flipkart is doing to deny committed voucher. I paid around 10000 to buy the mobile as was committed for a voucher for 2500. Please suggest where to complain so that these frauds not done to consumers
                            Aug 22, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 10, 2017
                            Flipkart Customer Care's response
                            Our team is unable to find any Order details/Customer contact number. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.
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                              H
                              Himanshu2005
                              from Delhi, Delhi
                              Jul 9, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110046
                              Website: Flipkart

                              Dear Sir,

                              I had ordered a moto c plus mobile and received it on 29th June 2017 having Order ID:OD[protected]. Further I would like to say that I had raised a request on 3rd july 2017 for return of the same product because its jack is not working and battery also not working properly.Still my return request is in process and we are not getting a valuable response from their side. I am trying to call customer care also but still we haven't received a single call back from your side.Such kind of service was least expected from such a branded company.Kindly do the needful by looking into this matter.

                              Regards
                              Himanshu Gupta
                              Mobile No-[protected]/[protected]
                              Aug 20, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 10, 2017
                              Flipkart Customer Care's response
                              We have taken up this case internally. We will get back to the customer with an update on it.
                              Verified Support
                              Jul 10, 2017
                              Flipkart Customer Care's response
                              We have interacted with the customer, since customer have issue with the product created the return for the same, informed that tech visit will be scheduled and closing the case, informing the tech visit TAT.
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                                G
                                Ganesa_14
                                from Mannarakkat, Kerala
                                Jul 9, 2017
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                                Address: Pondicherry, Puducherry, 605008

                                We ordered Himalaya Wipes Combo pack of rupees 265 but received Worth Rs 40 pack .

                                Order ID : OD[protected]
                                Date : 03/07/2017

                                Invoice no : FAAIBL[protected]

                                Please revert back as early as possible
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                                  N
                                  Nikesh Raivadera
                                  from Kolkata, West Bengal
                                  Jul 9, 2017
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 700025
                                  Website: FLIPKART.COM

                                  With reference to the above order ID, I had placed this order on 28th July with promised delivery date of 5th July. I haven't yet received my order.

                                  Furthermore, i got a message from ekart logistics that my order is out for delivery but it didn't come. No one picks up the courier number (for 3 days) that is on the app (Contact delivery person at: [protected]). Finally someone picks up this number and tells me he was never suppose to deliver my product.
                                  I have called up the customer care number atleast 10 times in last 3-4 days. I have got no specific answer and no help at all. They keep telling me that the product is at the 'bhawanipur hub' which I can already see on the App.

                                  This is highly unprofession and unethical on behalf of Flipkart. I have escalated this issue across Social Media as well but still haven't got any ETA by when I would receive my product. Infact one time, your customer executive picked up and put me on hold for 12 mins and then disconnected.

                                  I would urge everyone not to buy anything from flipkart. Finally I am not really sure when I would receive my product.
                                  Aug 14, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 11, 2017
                                  Flipkart Customer Care's response
                                  We will revert on customer complaint.
                                  Verified Support
                                  Jul 14, 2017
                                  Flipkart Customer Care's response
                                  We have taken customers complaint internally, delivered the product and resolved the issue, hence closing the case from our end.
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                                    A
                                    ARUN.R
                                    from Hyderabad, Telangana
                                    Jul 9, 2017
                                    Resolved
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                                    Resolved

                                    Address: 690572
                                    Website: www.flipkart.com

                                    I ve ordered a timex analogue watch from flipkart sold by goonline24 but to my surprise i received a fake ladies watch and when i searched i found this listed seller has more negatives reported and flipkart still it's eyes closed to this cheat. Is nt it flipkart duty to let down these fake sellers to prevent fraud? Please help
                                    +3 photos
                                    Aug 15, 2017
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jul 11, 2017
                                    Flipkart Customer Care's response
                                    We have taken up this case internally. We will get back to the customer with an update on it.
                                    Verified Support
                                    Jul 12, 2017
                                    Flipkart Customer Care's response
                                    As per the complaint the replacement has been approved and will be delivered as per the mentioned timeline.
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                                      Y
                                      yuvraj211
                                      from Roorkee, Uttarakhand
                                      Jul 9, 2017
                                      Resolved
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                                      Resolved

                                      Address: Haridwar, Uttarakhand, 249402
                                      Website: FLIPKART

                                      Its very ridicules,
                                      I ordered two difference product from Flipkart. when i order these product that time no issue about my pin code and delivery address.

                                      After long time waiting today we call customer care and they are asking, we are unable to deliver these product in your location $##@#$#$

                                      I[censored] CANT DELIVER THE PRODUCT WHY YOU ARE ACCEPT ORDER????????

                                      Please avoid flipkart services.

                                      ORDER ID-OD[protected]
                                      Aug 14, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 10, 2017
                                      Flipkart Customer Care's response
                                      We have taken up this case internally. We will get back to the customer with an update on it.
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                                        S
                                        Sai Kumar Goshika
                                        from Sirsilla, Telangana
                                        Jul 9, 2017
                                        Resolved
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                                        Resolved

                                        Address: Mahbubnagar, Andhra Pradesh, 509103

                                        I have ordered Sony MDR EX150 headphones in June . I have paid online.. status showing item was delivered on 1st July .. and when I called toll-free number they told on or before 5july they will solve issue and I called many times there after .. no response till now .. everytime I call they ask for 24hrs time .. no solution till now .. amount paid .. item not received .. pity on poor services .. if they unable to solve let them tell me they are not capable to service .. pls solve my problem ..
                                        Aug 24, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 10, 2017
                                        Flipkart Customer Care's response
                                        We have taken up this case internally. We will get back to the customer with an update on it.
                                        Verified Support
                                        Jul 12, 2017
                                        Flipkart Customer Care's response
                                        We have interacted with the customer, we have provided the refund for the same and as the issue is resolved, closing the case.
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