Flipkart Complaints & Reviews

Dear team,

Regarding reference of trailing mail, please find enclosed the attachment & following details as desired.

1. Contact number and address of the service centre you visited: [protected]/40, shop no. 17, sukhwani chamber, near hotel station road, pimpri, pune - 411018
2. Name of the person in charge of your request: front desk lady receptionist & technician of the shop
3. Issue with product: purchased in april 2017 & not working from 1st week of may 2017. Handover to service centre in june 2017. (From more than 01 month, issue is pending / its holding by service centre)
4. Reason provided by service centre for not being able to help: as per service centre, it is not repairable / warranty condition not applicable / demanding rs 2900/- (Mobile cost is only rs 3999/-)
5. Your alternate contact number (If available): [protected],[protected], [protected]

Requesting you to do needful on top priority.

Please arrange the replacement of the same or provide coupon code in my flipkart account of same the same amount to purchase another mobile.

Hello sir,

Name : krishna chandarana
Email id : krishna. [protected]@gmail.com
Order id: od[protected]
Return id:[protected]

I have send request return for mobile-moto e4 plus.

The main issue of mobile :

Poor camera quality - worst camera both rear and front. Camera is not of good quality. The camera clarity is worst comparing too moto g3 and other moto mobile. There is a difficulties in camera
Poor camera both front and back, even with flash, pics are hazy with poor quality and like motion blur picture, not showing actual color and bright picture. I try to take pics, i have to wait till its's software proceed it. If i move my hand picture goes hazy. My all pic with dark color contrast and showing like very poor and dark and video quality is also very bad & dark.
That are not showing proper good and bright video with actual shoot. It has bad quality camera with low focusing no hd quality.

My first smart phone is moto g3 is having less price and less processor and everything it is having better performance and better quality, sound and camera clearity superb.

Poor sound quality-dolby atoms is only for name. It is not working properly in device. When people call me, sometimes people can't hear my voice.

Poor flash range

Display-no gorilla glass, display resolution is bad. When see shoot video not showing in proper with clear and actual color, show in dark light like night view.

Camera and display are very bad.

1st time flipkart follow-up to me and also they guide for what to do.
They say try the app of open camera for camera issue.
I try to do. But not satisfying this app. Video and pic are come with dark color contrast, not show actual picture quality colour. Video is also bad. That time i understand display is also defect and problem.

Request for return is being processed
Fri, 21st jul 9:43 pm we are processing your request for return is showing..
First time when i requested for return but my return request is rejected. Again 2nd time i request against return. Flipkart is not responsing. They send message - {we appologise for not being able to get in touch with you. We will call you back}
Flipkart is not give call response to me against my return complaint and only message to me like - {we appologise for not being able to get in touch with you. We will call you back}

I'm waiting for the flipkart response for refund.

I m not satisfy with the product.
Please accept my return request and give my refund to me.

I returned the blazer. But no response from you. And the delivery of method is cash on delivery. So i bring back my money. As soon as possible. They don't show any right option to solve the problem. I am very disappointed about your service. And next time when i ordered my same product the price is high. They show me they send me two blazer. And why the delivery time is so long. Your return policy is so much bad.

Sir,

I have purchased one emosis boom_boom loafe order id OD[protected] & TRACKING ID FMPC[protected] VALUE RS. 348/-.Color: RedSize: 9
THE SHOE QUALITY IS VERY POOR. I AM NOT SATISFIED WITH THIS PRODUCT.
PLEASE CHANGE THE SHOES IMMEDIATELY.

I want to buy infocus m530 battery please add flipcart

Sir this is in regard to my redmi note 4 (Black - 64gb) that i have purchased from flipkart having order no od[protected]. Sir the accessories with the handset is faulty and are not in working condition. Sir i even visited a service center they refused me for providing a replacement of the accessories. Sir kindly look into the matter and resolve it at your earliest.

Amulaya khurania
[protected]@gmail.com
[protected]
Order no od[protected]

I have ordered a laptop with order id od[protected] as no cost emi (9months) from flipkart.
However while going through my credit card transaction it was observed dat i have been charged the interest portion also.
This should not be charged.
I have purchased @rs.53073, so no cost emi for 9 months should have been rs.5897 per month. But my cc statement shows rs.6306.12. Kindly consider

Dear, i have returned product by gati courier which is alloted by flipkart, which docked no is[protected], which show wrong, i have return product to courier on 21 july 2017, but till show wrong, my refund is not given in my bank acc, i have waited much time, plz inform status of my refund, other i am going to consumer court for fraud doing with me by flipkart

Dear team,

I have ordered a lenovo laptop with the order number od[protected].

Not even ten days into use, the mouse pad has stopped working, the system hangs and doesn't work properly until i restart. Not worthy of a lenovo laptop and flipkart deliverable.

I want to return my laptop and get a complete refund. The cancellation panel doesn't take my cancellation request.

Kindly respond the further modalities and arrange for picking up the laptop.

I ordered a speaker and the flip kart send me a selfie stick, and when i request for replacement they delay about 10 days and after that they are not ready to give the speaker. When i talk to customer care he make a lot of excuses and they didn't take their responsibility of their delay. The delivery boy also show the attitude that he didn't deliver the product on the given date, he said that he will deliver the product tomorrow.

I have purchased lenovo phab 2 on 19th june 2017. I am getting "no sim card" messasge whenever i insert the sim in mobile phone. I am not able to use the mobile phone. I have applied for technical assistance 4 times but it is cancelled automatically & i am not able to replace the phone till date. Every time i am getting message that "we are sorry for taking longer than expected to resolve your issue."

Today 26 july 2017 while we (I &my dad) eagerly waited for our product (Lenovo vive k5 note. Price 10000) and it was our first tym to got online purchase on mobile phones. And delivery boy came and gave to my dad and he had (Dad) opened the box while i m in staircase with 10000 money to give him. Suddenly the boy behaves very rude to my dad for opened the seal. Delivery boy shouted vry much in front f our house and dad told him tat its our...

[protected]@gmail.com
Is my email address.help me as soon as because my orders has been placed.
It is asking that to contact Flipkart for reactivation of account . Please sort out this fast as possible...
THANK YOU!!

YOURS TRULY,
Consumer.

Invoice number # faari[protected]

Hi,
I am biren nayak have purchased swipe elite max and after 12days i faced huge problem in this. The battery is not efficient as mentioned. Phone gets discharged automatically to 0. If i charge in the night, till morning it get switched off without using it. Camera quality is very poor.

I have requested for return or replacement with any other mobile but not getting any positive response. Please help me otherwise i will have to put it to consumer court as the last option.
Thanks for your understanding
Biren nayak-[protected]

Dear sir
You sale me difficated product i request you for the replacement for 2nd day of purchase but my product not replacement by your side now am facing having problems and my phone have also dameged but no any naccerry action taken by your side i am harrassment by your side from last 2 months please replace my mobile immediately or i'll take other way for justification

Thanks & regards
Vishal kumar
988*760

विषय: - ई-कॉमर्स कंपनी फ्लिपकार्ट द्वारा की गयी धोखाधड़ी के संबंध में

माननीय महोदय,

उपरोक्त विषयान्तर्गत सादर विनम्र निवेदन है कि --
1. आपकी कैशलेस खरीदी कर राष्ट्र निर्माण के आह्वान एवं अपील से प्रेरित होकर मैंने दिनांक 05 जुलाई 2017 को ई-कॉमर्स कंपनी फ्लिपकार्ट से एक Redmi Note4 4bg 64gb Gold Mobile डेबिट कार्ड द्वारा 12999/- का ऑनलाइन भुगतान कर मेरे कार्यालयीन पते – कार्यालय जिला महिला सशक्तिकरण अधिकारी (महिला एवं बाल विकास विभाग), कक्ष क्र. 42, कलेक्टर कार्यालाय भवन, नीमच, जिला-नीमच -458441 म.प्र. पर मंगाया था जिसका विवरण निम्नानुसार है - Order id OD[protected]
2. फ्लिपकार्ट कंपनी द्वारा मुझे दिनांक 12 जुलाई 2017 को उपरोक्त पते पर ई-कार्ट कुरियर Ekart Logistics - FMPP[protected] के द्वारा एक पार्सल मेरे कार्यलायीन कर्मचारियों श्री जमील अहमद काजी (सामजिक कार्यकर्ता, आईसीपीएस) एवं श्री महेद्र सिंह पान्या(सहायक ग्रेड -03) के समक्ष डिलीवर किया गया A किन्तु जब मैंने यह पार्सल तत्काल मेरे कार्यालयीन कर्मचारियों एवं कुरियर बॉय के समक्ष खोला तो पार्सल में मोबाईल नहीं निकला तथा उसके स्थान पर केवल नकली चार्जर निकला तथा उपरोक्त मोबाईल का बिल भी नही निकला A
3. इस संबंध में मेरे द्वारा तत्काल दिनांक 12.07.17 को कंपनी के कस्टमर हेल्पलाइन नं. [protected] तथा कंपनी की वेबसाइट पर इस संबंध में शिकायत दर्ज कराई गयी (शिकायत क्र. IN[protected]
4. इसके बाद मेरे द्वारा लगातार दिन में 3-4 बार कंपनी के निम्नलिखित न. [protected], [protected], [protected], [protected], [protected], [protected], [protected],[protected] पर आज दिनांक तक 100 से भी अधिक बार एवं वेबसाइट पर भी शिकायत की गयी किन्तु आज दिनांक तक न तो मुझे उपरोक्त मोबाईल प्राप्त हुआ है, और नहीं राशि 12999/-रूपये का रिफंड किया गया
5. कंपनी की वेबसाइट पर उपरोक्त पार्सल दिनांक 12 जुलाई मेरे कार्यालायीन पते- कार्यालय जिला महिला सशक्तिकरण अधिकारी (महिला एवं बाल विकास विभाग), कक्ष क्र. 42, कलेक्टर कार्यालाय भवन, नीमच, जिला-नीमच -458441 म.प्र. न बताकर दिनांक 12 जुलाई 2017 को ही सायं 5:29 बजे खरगोन में डिलीवर होना बता रहा जो को नीमच से 400 कि.मी. दूर है
6. मेरे दवारा दिनांक 20.07.17 को स्पीड पोस्ट के माध्यम से फ्लिप कार्ट कंपनी के सी.ई.ओ. एवं मैनेजिंग डायरेक्टर को भी इस संबंध में पत्र द्वारा अवगत कराकर समस्या के समाधान अंतर्गत आर्डर अनुसार मोबाईल दिया जाए अथवा सम्पूर्ण राशि 12999/- का रिफंड किये जाने हेतु निवेदन किया गया, किन्तु उंके द्वारा भी मुझे समाधान प्राप्त नहीं हुआ
7. मेरे द्वारा भारत सरकार के Department of Consumer Affairs (DCA) के ऑनलाइन पोर्टल पर भी शिकायत क्र. 354152 दर्ज कराई गयी है किन्तु आज दिनाक तक समाधान नहीं हुआ है

अत: माननीय महोदय से करबद्ध निवेदन है कि फ्लिपकार्ट कंपनी के विरुद्ध दंडात्मक कार्यवाही कर मुझे आर्डर अनुसार मोबाईल अथवा मेरे भुगतान का रिफंड दिलाने का कष्ट करे A साथ ही निवेदन है कि इस प्रकार की ई-कॉमर्स एवं ऑनलाइन व्यापार करने वाली समस्त कंपनियों के विरुद्ध सख्त से सख्त कार्यवाही करने का कष्ट करे ताकि उपभोक्ताओं के साथ किसी प्रकार की धोखाधडी ना हो तथा मेरे जैसा अल्प वेतनभोगी संविदा कर्मचारी के साथ-साथ आम भारतवासी भी cashless transactions के माध्यम से एक महान एवं समृद्ध भारत के निर्माण में छोटा ही सही पर कुछ तो योगदान दे सके
मुझे आशा ही नहीं पूर्ण विशवास है कि आप मुझे न्याय दिलाकर मुझे कृतार्थ करेंगे जय हिन्द, जय भारत

I book my Mi note 4 phone on Flipkart last few days today's was
Delivery date 26/07/2017 but what they say your product has been placed on other location
you try next time book again... ?
it's really time pass and fraud company ... Very Bad experience

Dear sir,
I have placed an order of fastrack m083br2f aviator sunglasses (Brown) on 21st july, 2017. Flipkart has given expected delivery date of product was 25th to 27th july, 2017. Suddenly i got email that flipkart has cancelled my order without concern to me. During the same time of the order, i can get better deals from another web portal, but i have choose flipkart due to lower price of the product. Now suddenly they have refused for the delivery i. E. Cancelled the order.
Flipkart has to provide product in their time limit. We know the flipkart not their supplier so why should i suffer because of their supplier.

I ordered a moto e4 plus on thursday 13th july from flipkart. After unboxing, i noticed that proximity sensor is not working... When i restarted the phone till it's not working. Front camera quality is like not the original one.. Because my elder sister got the same phone and when i compared i saw the difference. Within these 10days this moto hanged 5-6 times... I have paid flipkart 10000rupees for this defective phone... I requested return but they rejected it by giving some troubleshooting policy... And assured me that if any problem arises after that they will proceed further... But now this phone is just getting worst day by day... I feel like i m using 1yrs old phone..

Respected sir,
I was trying to open my banking app in my redmi note 3 & it's showing your device is rooted. But i didn't root my device.. I have reinstalled the application. But problem remains. Contacted bank they told to contact you. And i have a problem with ear or pocket sensor is not working properly. Always i have to press volume dawn key and back key to activate the display. Please do the needful for those complints

Thanks & regards
Nimesh tk
+[protected]
[protected]@gmail.com