Flipkart Complaints & Reviews

On Oct 3rd, we made full payment for Space Wood study table . They did not deliver the product. When we called on 26th, they assured us to deliver within two days. To utter surprise, their system showed that the product has been delivered at 11:55 PM. Without my signature, without any SMS, without entering in our Apartment entry gate security log book, they are claiming that they have delivered the product. When I enquired again, they apologized for the same and told that it was a system error and assured that they will deliver the product. They kept on assuring to deliver within 24hrs, 48hrs and so on. Nothing happened and they are not even ready to refund my money. I dont know what type of hell magic they have used to deliver the product. On calling help centre, they are literally playing with us, and they do not reply at all.
In spite, if you go for any purchase through Flipkart, be sure of wasting your time, money and mental peace.

The flipkart has given the estimated date of delv on 28oct. But till now they had not delv the product. Its fine that the date is estimated.. But the issue is they had not delv the product after, at the stage of out of delivery for last three days...

Order id: od[protected] item)
Order date: 5 october, 2016 4:36 pm
Sir,
This is regarding the lovato airsofa cum bed.
This quality of sofa joint is very poor as after 15days its joint becomes fail and all air drain out.
Plz resolve the matter as early as possible and replace it immediately on our delivery address.
Rgds
Nathu
[protected]

Oeder od[protected]. delivered on 16th oct. 16. this order is received in wrong size and color also quality is very poor. raised complaint immediately about the order on the delivery day. promised to attend within 48 hours. no response from flipcart till today. want to return immefiately. please attend my complaont and refund immediately this order was supplied by sejal enterprises jaipur.

Order id: od[protected]
Incident id: in[protected]
I ordered a microwave on 5 oct 2016 and it was supposed to deliver on 18 oct 2016 but it was delayed i mailed them regarding this many times but they keep on delaying the date. and then today i. e 30 oct 2016 they cancelled my order at their own without mailing me and when i asked them that i want my order they mailed me to order again at high price then the previous one of the same product.

I have purchase moto e3 mobile my order id: od[protected], now ear phone not working properly, that is i using moblie through ear phone speech not continues, i pull the ear phone connection its clear, again the same problem repearted, every time i pull the connection. The same problem in listening music through ear phone, so pls replace the ear phone as soon as possible.

Order date:[protected]
Tax invoice # f0yqi[protected]

Moblie no: [protected]
Mail id : [protected]@gmail.com

I have ordered yu yureka plus. It is not working properly. And it has so many problems. I complaint to flipkart but did not solve my problem. 4times rejected my replacement request. And also rejected 2times my refund request. I m very unsatisfied through flipkart.
He just playing a game with me and wasting my time. I'd [protected]
Plz solve it.

This is with the purchase of sony tv 32' with order id. Od[protected]. The item is delivered and installed but power bank is not supplied may i might not have clicked offer button by oversight. I request you to kindly supply the sony power bank on charge if any as it is very useful. We will be higly gratefu to you if you kindly so the requirment. With regards. Siddeswar rao

Dear sir,

I have been trying to get a responsible answer from past two weeks and i have been calling your customer care toll free number many times from a week in regard to the return and refund.
I have also sent a mail in regard to the same (incident: in[protected] each of the customer care excecutive is giving different date and answer in regards to the pick up date.
Still the product is not picked up as per the flipkart scheduled time

Please sort this out asap.

Order details-vu tv 43 inch

Order id : od[protected]

Refund (return id:[protected]

I had paid inr 22240 through credit card.

Regards,
Anu

23 oct ko tv jab aya to box khola to display crack tha turant hi replacement ke liye custumer care ko call kar ke bola to har din flipkart cc bato se ghuma rahe kabhi bolte hai 4 hours me ayega kabhi 24 me ayega mujhe samjh nahi a raha hai ki kya karu ek aam hindustani ki gujarish hai bharat sarkar se ki mere tv ya paise jald se jald milen

I hv purchase laptop in diwali sale. On site prises are increased as I have purchase one by rs 2000. It shows flipkart data analysis. The delivery guy refuse to deliver By mentioning t&c which is not mentioned anywhere on site. On complain at customer care many times only false assurance no implying. Dnt allow the delivery boys to deal with ladies at home. They are rude and disrespectful
I hv complaining at cunsumer court nd pmo

Sir,
I ordered a apple iphone 7 black on 4/10/16. And it show the delivery date 14/10/16. On 12/10/16 flipkart executive call me and talk about the problem of shortage of black and he told me black colour are not available till 7/11/16 if you want to it at a time then you change the colour then i corporate with flipkart and told to change the colour black to rose gold.
But at 14th october no phone are delivered then i call costumer care and he told me your delivery date was extended to 17/10/16. At 15th october the phone are reached at my nearest hub dilshad garden. But now at 29/10/16 no phone delivered by flipkart and the costumer care are not tell about any problem and he extend the date 17 to 24, 24 to 25, 25 to 29. Every time he told a new date.
I am very disappointed with flipkart.
Please take a action as soon as possible because the costumer care of flipkart are very helpless. It nothing help me in any situation.

Order no. Od[protected]
Email - [protected]@gmail.com
Phone no.-[protected]

I bought lenovo vibe k5 plus from flipkart on 16th oct.
It had some issue with its calling speaker. They sent a "technician" (I wonder if he really was.) to my place to solve the issue. He tried poking a safety pin into the holes of speaker to check if there is any dust in it. (That's how their technician experts are!) my friends who have the same device also said that there is problem with the speaker. But their (So called) technician guy said that the speaker is working very well. I don't understand why he lied. I can't even request for replacement or refund.

I've been following up since past one month now for my refund of the i phone 6s 16 gb rose gold colour which i have returned to flipkart after going through a lot of headache and efforts... Finally on19th of october 2016 my handset was picked up and i was promised refund of my money within 24 hours. It's been 10 days now since my handset was picked up and i have yet not received my money. Please find the email acknowledging the pick up and promising the refund for your reference. Please refund as soon as possible.

Order ID: OD[protected] Item)
Order Date: 28 September, 2016 11:59 AM
Amount Paid: Rs. 8999 through Cash on delivery

After acceptance of refund & pick up of Redmi 3s prime mobile by flipcart on 10th October, after 5 to 6 times of conversation with flipcart associates refund was accepted. I got pick up dates by flipcart more than 4 times and lots of apologies but still waiting for their courier partner to be pick up the item.
I am tired off and irritated by flipcart's worst service, I'm in problem by this as unable to go out of station or locate anywhere else. So writing against it.

Below are the Emails from flipcart:
1.Pickup has been scheduled for the original item/s and refund will be initiated once the pickup is done successfully. Our courier partner will pick the item/s below by Friday, 14 Oct'16.
Return id for this request is :[protected]

2. 2nd given date was 16th october ( Details in sms)

3. 3rd given date was 19th october ( Details in sms)

4.We've accepted refund request for the following item/s in your order
OD[protected]
Pickup has been scheduled for the original item/s and refund will be
initiated once the pickup is done successfully. Our courier partner will
pick the item/s below by Wednesday, 26 Oct'16.
ITEM QTY PICKUP DATE
Seller: SuperComNet
Redmi 3S Prime (Gold, 32 GB)
Wednesday, 26 Oct'16
*Return id for this request is :[protected]*
5.Again the last date given was 28th october which is over.(Details having in sms).

So pelase make me aware for the step further against it.

I have ordered a mobile phone on 23rd Oct 2016. The phone received is not as per specification given on net. There is no battery backup. They have mentioned a c type adapter on the net but they didn't mentioned that it was for the headfone. I continously used headfone for calling and I can't everytime carry the adapter. So I have initiated a request of return on flipkart . I just want to return the phone. I am calling customer service from 5 days but there is no positive response from the people.

Sir i have ordered an iphn on 19th october and made payment throw axis bank order id was od[protected] after some time i got a msg that order was cancelled and we will refund ur money in 8 working days today is 19th october from twodays ur saying that the refund will be done by 8pm sirrr ccare r not responding and i placd a other order nd that iphn has shipped and ready to deliver on cash on deliver id od[protected] that was my new order pls send that refund amount i have to take this

Hello,

I purchased a moto e3 power from flipkart after got product i found its hanging problem so i contact to flipkart and that said i replace your product with same retailer.

But when i got product its used product and other retailer which its mention on site.

Regards that when i contact with flikart then stupid guys chandrabati said flipkart is not responsible for that we said any retailer product who are you for saying that. Such type of commitment i got from flipkart service center [protected].

I request all of guys to beware to cheating site flipkart, its totally fraud with users .

3 days ago (26th oct, 2016) i ordered leeco le 2 mobile (Order id : od[protected] to my college address (Jaipur) in exchange to nokia lumia 730 so i got 2500 +1500 extra off due to the diwali sale now the tracking status is showing out of delivery area (Pincode-address mismatch). Then i contacted flipkart people using toll free number[protected], they said "nothing can be done about it". I requested them to hand over the package to me at the courier service office/warehouse in the city but they couldn't do that. I'm paying them for the exchange transport (Rs 50) but they are unable to come. Worst delivery service by flipkart when compared to amazon.in, snapdeal etc

I returned bhane slim fit jeans on 07/10/16. After successful reverse pick up i am not provided with the refund.
I have contacted flipcart approximately 20 times. I have contacted them by all means incluging mail, app and telephone.
Every time i contact them i am given a date for resolution but no resolution is yet provuded.
In thus regarg i would like to further mention that even my request for return was also cancelled twice on flipcart app. I could return the item on my third request that too after contacting their helplne phone.
I am getting frustrated as i am forced to put extraordinary time to get my refund that also my all efforts before this date have been unsuccessful
This cannot be expected from the service of a reputed company