Flipkart Complaints & Reviews

I purchase moto g eight months back but i did not get the bill copy hard or soft. now i lost the mobile and i want to erase the data but moto support require bill copy and details of the same . So please provide the same. because my personal data in the so i am went ask the service verfy the status but they need process bill . so need bill copy pls sent
name vikram
IEMI NO:[protected] [protected]

I ordered Moto e3 power on Oct 17th Midnight around 12:30 AM. There was three offers displayed in the product page:
1. Exchange offer
2. 10% cash back offer
3. Extra Rs.1500 off on exchange
When I gave my old phone details, only the old phone value was deducted in the final amount and the extra Rs. 1500 mentioned in the product page was not applied. I placed the order after double confirming with Flipkart customer case executive and he asked me to place the order and send the screen shot of order confirmation, which I did. Today 20th Oct, I got the product delivered but the offer is not yet given to me and my old phone is taken from me.

I've sent mails with screen shot of all offers and have informed what customer case executive asked me to do and I was told my issue will be resolved by 19th 11 AM but nothing happened, then got a mail telling it will be resolved by 20th 10 AM and after no mails and no resolution.

I got the product delivered and still the offer is not given to me. I demand a solution for this from Flipkart.

This is the second time they are doing such bad behavior to me in same month, previous case being same product sent to my place with message communication telling item is in transit but suddenly the order got cancelled by itself.

We have ordered for two vivo backcovers and already an amount of rs 850 had been deducted but we received only one back cover. Order item id-[protected] hope you will look into the matter seriously and give the back cover at the earliest. Client number-[protected]
Description-artworld back cover for vivoy51l multicolor vivo y51l479 artworld_vivoy51l_print0479
Price-328.57
Item cst-16.43
Order id-od[protected]
Order date[protected].21pm
Invoice no. F0y84rj[protected]
Vat no:[protected]

The delivery agent did not come to place, he just called me but i was unable to answer the call. So he returned without delivering the order. Duty of delivery agents is to check at the doorstep of the consumer, but that did not happen. Very worst service. Amazon is far better. Now i am fed up this flipkart service. I was at home waiting for the product to be delivered. I called up ekart service and they do not give a proper reply. I have paid for the product by internet transaction, i demand a proper explanation. Flipkart customer service is imbecile.

My order no. Is - od[protected].
I had ordered a 32 gb memory card from flipkart on the 2nd of october 2016. Payment was done via credit card.
Although i recieved a message saying that it will be delivered on the 6th of october, i have never recieved the product.
When i called the customer service on the 11th of october, they told me to wait till the 18th for them to resolve the issue, saying they would deliver it. On the 18th, when i contacted flipkart, they told me to wait till the 19th for resolving the issue, as their system shows that it has been delivered. On 19th, they told me that since i was not at the address during the time of delivery, they delivered it to another person staying in my address, who says that he has not received it.
I don't understand on what basis flipkart has delivered my product to a complete stranger, for a product that i had ordered, just because i was not available at the time. They could have kept the product in their courier place if i was unavailable, as i would have then taken it myself. Moreover they took this many days and instead of providing me with a product/refund which they had earlier promised, just gave me a contact no, of the person they had delivered to, which they could have given during my first call.

Ii would like a refund or my product delivered as soon as possible, and hope some action would be taken.
Customer care no.-[protected]

Without any information order has been cancelled.. I want perfect reason they give unnecessary reason. I was call to ur service they told that order placed to a dress u don't need to go picked up centre. What the he'll is this.. I want that mobile on same order. And i want these order. U did unfair with me.. I want that mobile at any how with that offer

They do not refund my 3334rs in my account for the order i'd od[protected]... insist of refunding they says they refund it but rs is not credited in my acount. now they says to contact the bank and bank says to contact the flipkart... now to whom i contact to get my money back because both flipcard and don't support me in getting my money back

Dear sirs/ madam,

I lost my mobile phone bill.
I found some problem with my hand set, my hand set is under the warranty period so that please provide me the duplicate tax invoice copy of my mobile phone. Details as below
Imei no. [protected] or[protected]
Please provide the invoice through my registered mail id n obliged.


Thnks,
Hrusikesh

I have ordered a mircomax tv on oct 2nd. The money i used for this purchase is adjusted from my friends since i didn't had full cash.

But your flipkart cheated me, as the order is very much delayed for the delivery and i got it finally on oct 16th sunday. From that day i was waiting for the installation of the tv.

But i had a worst experience with flip kart as nobody contacted me for the installation. I have been calling flip kart customer care for past 2-3 days and all i'm getting a response that we will resolve within two days. But no response after.

I didn't get any mail/message/calls from flipkart regarding my installation. When ever i call customer care again they used to say we will initiative again as your old request has been expired.

Order id: od[protected]

Thanks,
Arun

Sir am purchase this materials but not satisfied the material so am surrender but not get money.

so please kindly forward me.

Order No : OD[protected] placed on 2nd Oct 2016, and the same was delivered on 3rd Oct 2016.

On 5th Oct 2016, the Technician from FlipKart came for installation and demo and while installation
Flipkart technician confirmed that the one part of the product is defective, and we should raise and return/replacement request.

As there was no replacement option for the product on flipkart website, I raised a return request.

Flipkart scheduled the return pickup by 18th Oct 2016. (After 13 days)

as i was not getting any calls and update from flipkart, on 12th I escallated the issue with flipkart,
and got a call from flipkart escallation department that we are assuring you that the pickup will be done by 18th Oct 2016,
and I should not worry about the product.

On 18th Oct 2016, Morning I got a call fromFlipkart that the pickup will be done today.
same day around 12 One person called me asked the way to my home so that he can come for pickup. nd after that again no response.
By evening I called the same person again and he said sit i was late by the time i reach your area and hence pickup will be done tomorrow.

I emmidiately called Flipkart and they said sir dont worry we will assure that the pickup will be done by 19th Oct 2016.

On 19th Oct 2016, I called flipkart several times, and they assured that the pickup will be done on the same day and no need to worry.

and again on 19th Oct 2016, by evening I just got one sms that the issue has been escallated again and it will be resolved by 24th Oct 2016.

So This is how flipkart is ruining the customer's time and festival seasons.

My hard earned money is with FlipKart or seller and I am unable to by another product.

Just because of flipkart customer services m not able to buy a single product nd thy r not respond me without giving me any reason several times flipkartchat executive nd and call executive gives me fake commitment due to this inconvenience i skips several offers when i raised the issue flipkart grivence redressal team not responding me thy don't want to take any action regarding this problem so guys be careful i just wanted to escalate my issue online..

I ordered blue color hand bag from flipkart. When i recieved my product the color was black and it was damage also. I found one sharp cut on bag.

It was ordered on 2nd october. The shipment was all right before when i tracked but when it has reached its nearest hub it started to delay but when the item was ready and out for delivery that time a phone call came from this number +91-[protected] the guy said that we have to come to recieve our order from a distant place which is 2 to 3 km away from my home due to inconvince the guy "he could not come to my address to deliver he is stating a reason that he has many items to delivery he said you come or else it will not be delivered" i don't think that giving a charge of courier fee. And not getting the item where my adddress it'z surprising, then what is the gain of buying it on flipkart i could buy it on markets only.

Dear sir,
I want to lodge a complaint against flipkart and ecom express.
I ordered tacgears m30 wired optical mouse and my order id: od[protected]. This order was placed on 8th october, 2016 and expected delivery was on 17th october, 2016 since i have college e-sport events on 19th october so i thought it is fine by that time i would receive and practice for 2 day but then it was not delivered till evening then i tried to make calls to customer care and everytime i call the reply is same "all are customer care executive are busy please call later" then they hung up. So i thought i should call flipkart warehouse in lucknow after doing so they replied that there are sorry but this delivery guy couldn't find your house. What a stupid thing he said i can't believe since i have a history with flipkart with this same address for delivering items. So i was really disappointed because i wanted to participate as the prize money was 15000 rs/-. So i thought i should raise query on flipkart as a mail for order delaying then guess what happen they just extended they delivery date to 20th october, 2016. This is flipkart so i got so angry i just cancelled the order and than too they didn't call. Please don't buy from flipkart.

My order no: od[protected]

Flipkart is cheater i booked samsung galaxy on8 on 2nd october 2016 they cancelled my order on 3rd october saying that i had booked the mobile for second time so i will receive the money in my sbi credit card in 3 business days and they have initiated the payment from their side.
I called them again on 5 october they said you'll receive it in 8 working days after cancellation . Then i called them on 11 october they said 8 working days are over but they have initiated from their side jsut some technical issue with bank i told them to send reference number they sent me mail and wrote that they initiated the payment on 11 october. Then i called customer care n asked what's happening why you wrote that you initiated on 11 october they were blank after hearing that n started saying sorry.
Not today it's 19th october customer care was going to call me before 7pm i have not received any call from customer care not i have got money from flipkart intact my bank has charged me interest of 450 rs because i didn't pay them the payment that i did with flipkart for booking my order.
Who is going to return me this interest?
When am i going to get my money along with interest back?
Please help me flipkart is cheater don't book and orders from this website they r just cheaters and customer care cannot care customer they say they don't have any resolution for it??
Today 17 days have passed i have not received my hard earned money back so sad : (
Already they cancelled my order n also i am getting statement in which i need to pay interest so bad.

My order no: od[protected]

Fake flipkart company
I won't buy any product from such a third class company

My order other person received & no call to me when the product is delivary..what is matter ?

Complaint:

I was delivered a courier against a cash payment of rs 439.00 on my address as given below by flipkart which was never ordered by me. At the time taking delivery my wife was in the flat and assuming that she might have placed this order. When my returned she told that she has not given any such order. It surprising from whom you have taken my address when have no account /transaction with you at any time. And was defrauded/cheated by the flipkart for supplying the articles not ordered me. Pl ease direct your reprehensive to collect your courier and simultaneously refund to me rs 439.00 in cash. Plz enquire take strict action against such mischievous staff of your office. The particulars of the received courier is given below:-
_
Cod collect amount : rs 439.00
Delivery address:
G. C. Sharma
Sobha hillview apartments
Flat no. : -2093 sunscape,
Manavarthekaval village,
Talaghattapura : post
Off - kanakpura main road bengaluru – 560 062
Mob phone no [protected]

Surface
—
Courier awb no :fmpoc [protected]
Sold by : jsr impex b-299, first floor, hari nagar new delhi-110064
Vat/tin no.[protected] cst no.: [protected]
Product : mobile_accessories_combo
Tdi-lenovo phab 16gb 6.98 inch blue total qtty. :1

Handover to: e kart logistics
Tracker idfmco[protected]
Order id :od[protected]
Ordered through : flipkart

I buy lenovo vibe k5 note from flipkart and its having 10 days replacement.but it hanging and automatic switch off. So I request for replacement within 10 days. But that request cancel from their end. I want to return or replace my mobile...

I have purchased lecco 2 on 13th oct order no - od[protected]. And it's working bad & hanging, camera problem, heating body. Called customer care but they says that i have to go to authorised center am not understanding that i purchased it only 2-3 days before bt even they says to go service center. I am facing problem in that mobile even the flipkart customer care don't responding or now i want to return the mobile before 10 days replacement not satisfied with the mobile or flipkart customer care.

Thanks
Rajesh negi