| Address: Thane, Maharashtra, 401202 |
| Website: www.flipkart.com |
I ordered vu 40 inch tv on 13th may 2016 from flipkart under exchange and the payment was done by debit card, flipkart cancelled my order on 14 may 2016 as exchanged product was not acceptable by flipkart.flipkart sid they have initiated the refund on 14 th may and the money would reflect in my bank account in 8 business days .but till date 19th july 2016 no money was credited to my account .when i called the customer care of flipkart they keep sending me
The following mail
Hi nitin,
Order id: od[protected]
Incident id : in[protected]
Please be informed, once the refund reference number is generated, that is the proof that the refund is successful from our end and the same has to be released to your account by your card issuing as the amount is lying with your card issuing bank.
Hence, we request you to get in touch with the customer care of your issuing bank with the mentioned reference number[protected] and trace number 095242 to confirm the credit of rs. 20, 540/- into your account.
We apologize for the inconvenience caused and thank you for your understanding.
Have more questions? visit our help center for quick answers: http://www.flipkart.com/helpcentre
Regards,
Tenzin tsephel
Flipkart customer support
I contacted my bank with their mentioned number, the bank employees said that the number is of no use as there was no refund from flipkart .
Please do the needfull
So my money will get back
Thanks
Your's faithfully
Nitin ramnath satghare
[protected]
[protected]
Vasai west
Flipkart customer support has been notified about the posted complaint.