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Flipkart Complaints & Reviews

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Updated: Apr 30, 2026
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S
Sachin415001
from Pune, Maharashtra
Aug 26, 2016
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Address: Satara, Maharashtra, 415001
Website: www.flipkart.com

Accessories of iPhone 5s are not certified as such it's not functioning. The product that I bought online seems to be not certified. Payment for it has been made and complaint about the same was conveyed to customer care executive but I didn't get any response for that. Order ID: OD[protected]. Order Date:[protected]
Invoice Date:[protected]. Invoice No : # BLR_WFLD[protected]
Flipkart customer support has been notified about the posted complaint.
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    siddhucadd
    from Pune, Maharashtra
    Aug 26, 2016
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    Address: 560001
    Website: www.flipkart.com/order_details?order_id=OD106690404682102000&otracker=nf_orderItemUpdate_OD10669

    I have ordered BlackBerry Z3 mobile from flipkart on 1st of August, 2016 via Order No: OD[protected] and i got that product delivered on 6th of August, 2016. I tried to update software for that mobile, but i couldn't do that, then i approached to the respective services centre for the same issue. Then they told it's a fake mobile, then i placed a return request on 8th of August, 2016. Then flipkart customer care executives came to me to pick the product, but unfortunately they also told me that, they can't take the product due to mismatch of 16 digit IMEI number (attached screenshot), they came with 15 digit IMEI number. I had intimated the same to flipkart customer care helpline. Then they told within three days we will resolve your issue and refund the money, but unfortunately since last 15 days they are extending/delaying the return request and i have not received any response from them. They are cheating customers like anything. Unnecessarily i'm paying interest to my bankers because i paid from my credit card. I just wanted to know one thing very clearly. Flipkart wants to take the fake product or not??. I attached the screenshots for your reference. Please take this issue on high priority basis and punish them in serious manner. I'm ready to proceed in legal manner. Looking forward for your positive reply.

    Thanks and Regards
    PVSR Siddhartha
    Flipkart customer support has been notified about the posted complaint.
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      S
      Subrata_Samanta
      from Bengaluru, Karnataka
      Aug 25, 2016
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      Address: Bangalore, Karnataka, 560103
      Website: www.flipkart.com

      I have ordered two phones separately and also 2 order ID is also
      generated.But they give the delivery in a same package. I have ordered one
      for me and another for myself.I could not take one of the products (Redmi
      Note 3S Prime)as my friend was out of the city for some health issue.I have
      approached the delivery boy as well as Customer care giving the same reason
      but they refused to help saying that "you have to take both the order".
      So here my Question is Why Flipkart Shipped this Two products Combinedly as
      I have place two different Order?
      Customer Care giving the stupid reason saying that as the product and Name
      is same so they shipped it as Combinedly.
      For my Orders Delivery Partner is WS retailer. So you could not request the
      WS retailer or Ekart to separately send only Redmi Note 3S 16 GB?
      I am tried calling to customer care and they are repeatedly telling that it
      is a automated combined delivery. I understand machines is a automated but
      you people who are a part of Customer care team are human beings and can
      understand the situations and understanding the situation, you can do the
      manual changes in the Order.
      At least I can Expect it from india's Leading Commerce Compaby. If not then
      you are not supposed to be the best.
      Even your customer care executives talking so roughly as I have done some
      serious crime.Please give some respect to the customer at least.
      Suggestion...
      Flipkart customer support has been notified about the posted complaint.
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        A
        aalokkumar
        Aug 25, 2016
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        Address: 110019
        Website: www.flipcard.com

        I'm purchase lenovo A7020a48 mobile in 11 august 2016 I have not receive earphone and I call the customer care his not receive my call so plz consult my problem ..and I'm wating your email.
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          Rik Das
          from Bolpur, West Bengal
          Aug 25, 2016
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          Address: Mumbai City, Maharashtra, 700403

          I want return and refund my item..without any excuse..i requested for return so many days ago..but flipkart team is giving me so many excuse..but i can't take this..why this type behaviour with us..is that 10 days return gurranty ???? Flipkart team told me that return will be under 21 to 23 rd august..but not happend..why ?? And after that i recieved a sms..that ws reatailer unable to take return my item..
          Flipkart customer support has been notified about the posted complaint.
          These robber flipkart people they didn't refund me and say they cant do anything
          Dont ever buy anything from flipkart.Its a piece of [censored]
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            O
            oovi
            from Mumbai, Maharashtra
            Aug 25, 2016
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            Address: Jalpaiguri, West Bengal, 735211
            Website: www.flipkart.com

            I have purchased a mobile back cover for intex acqua power hd from flipkart, order id-OD[protected] but it is not fit for my mobile, the app- show me it delivered on16 aug 2016 an ten days garantee for return policy ..but yeasterday when I going to return this product, l did not find the return option.This option become off.please help me to return this product. Phone -[protected]
            Flipkart customer support has been notified about the posted complaint.
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              S
              Saran46
              Aug 25, 2016
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              Address: Bangalore, Karnataka, 560017
              Website: www.flipkart.com

              Vu tv 43in ordered but damaged item delivered.they told 30 days replacement.but they will give refund only.this will take 1 months.my time and money wasted.
              Saravanan from Bangalore.

              Flipkart mobile app used to activate replacement.but they will edit refund.
              But now a days they will cheated.best don't buy online.best you buy direct show room.
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                M
                Manjulucky
                from Delhi, Delhi
                Aug 25, 2016
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                Hi Team,

                I am very unhappy customer, within a week i come to know the cheap quality of the product which has been delivered. I have paid 2000/- for this scrap product
                No replay for any queries and Its totally making customer fool if we go for online shopping. Its big fraud comany i will not recommend for any of our friends, feeling lost 2k

                OD[protected]. ID
                Flipkart customer support has been notified about the posted complaint.
                Aug 25, 2016
                Abinnath's response
                Pls inform me fast
                Just curious what you purchased?
                I want a Sony xperia z desktop charger urgent pls inform me
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                  O
                  OK Namboodiri
                  from Thrissur, Kerala
                  Aug 25, 2016
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                  Address: Bangalore, Karnataka, 560093

                  I bought a mobile phone from flipkart that was delivered today. Upon opening the box I figured out that the dual sim phone works with only one Sim if I have to use a micro SD card. This was not a defect but fineprints that was hidden somewhere in flipkart web pages. The phone was advertised as Dual Sim with extensible memory using micro SD card. I was unhappy with the product and requested a return immediately within hours of delivery on the same day of delivery. However the customer service at flipkart is refusing to take a return siting the fineprints specification details in the webpage.
                  PLEASE DO NOT BUY electronic items from flipkart -
                  I will chose Amazon for the simple reason - they understand genuine buyers and their customer service approach is very different compared to this babu mind set that flipkart has.
                  Flipkart customer support has been notified about the posted complaint.
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                    T
                    tsss.anoop
                    from Taranagar, Rajasthan
                    Aug 25, 2016
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                    Address: Jaipur, Rajasthan, 302020
                    Website: FLIPKART

                    मेरा नाम अनूप शर्मा पुत्र श्री महेश चन्द्र शर्मा पता 71/1 मानसरोवर प्लाजा के पास, माध्यम मार्ग, मानसरोवर जयपुर मोबाइल [protected] है.मैं एक STUDENT हु और एक माध्यम वर्गीय परिवार से हु
                    मैंने दिनांक 28/07/2016 को फ्लिप्कार्ट कम्पनी से एप्पल आईफ़ोन 6 16 GB GOLD मंगवाया. उस फ़ोन के डिस्प्ले में दिक्कत होने के कारण मैंने उसे वापस फिल्प्कार्ट को रिटर्न
                    कर दिया और मेरे पैसे 38, 499 की वापस करने की रिक्वेस्ट दे दी .उन 38, 500 फ्लिकार्ट ने मुझे तब से वापस नहीं किये हैं . आज इस बात को 28 दिन हो चुके हैं और मैं फ्लिप्कार्ट को 40 बार फ़ोन कर चूका हु लेकिन वो हर बार यही कहते हैं
                    की हमने आपके पैसे आपके खाते में रिफंड कर दिए हैं. मैं मानसिक रूप से बहुत तनावग्रस्त हो चूका हु. मेरा खता संख्या [protected] है ये खाता बरोदा बैंक का है जिसका IFSC कोड BARB0BRGBXX है . ये खाता मेरे पिता
                    श्री महेश चन्द्र शर्मा के नाम से बूंदी में है और अभी दैनिक उपयोग में लिया जाता भी है. और पिछले 1 महीने से इसमें 38, 499 प्राप्ति की कोई ENRTY नहीं है . ये मैं फ्लिप्कार्ट को लिखित में सूचित कर चूका हूं मेरा बैंक स्टेटमेंट भेज चूका हू लेकिन हर बार उनका सिर्फ ये ही जवाब
                    आता है की हम आपका पैसा आपके खाते में रिफंड कर चुके हैं. कृपया मुझे बताएं की मुझे मेरे पैसे प्राप्त करने के लिए क्या करना चाहिए, मैंने इन लोगो को कई मेल भी किये लेकिन इनका जवाब हर बार नकारात्मक है.
                    मेरे पैसे 1 महीने फ्लिप्कार्ट ने रोक रखे हैं और मुझे साफ़ मना किया जा चूका है की आपके पैसे हमने लौटा दिए . मुझे कृपया आप सुझाव दीजिये की मैं फ्लिप्कार्ट से मेरे पैसे कैसे प्राप्त करू .
                    मेरी आप सब से ये ही अपील है की ये कंपनी चोर है हमे इसका बहिष्कार करना चहिये
                    मेरे लिए मेरे 38, 499 रूपए बहुत महत्त्व रखते हैं. इस पोस्ट को अधिक से आशिक शेयर करे अपने दोस्तों को परिवार वालो को टैग करिएँ
                    ताकि फ्लिकार्ट फिर कभी किसी के साथ दोखा ना कर सके
                    धन्क्यवाद मित्रों
                    अनूप शर्मा
                    [protected]
                    Flipkart customer support has been notified about the posted complaint.
                    Sorry Anup Sharma Ji

                    Par hindi typing mujhe nahi aati.

                    Flipkart kehta hai ki:
                    Flipkart is not responsible for any non-performance or breach of any contract entered into between Buyers and Sellers. Flipkart cannot and does not guarantee that the concerned Buyers and/or Sellers will perform any transaction concluded on the Website. Flipkart shall not and is not required to mediate or resolve any dispute or disagreement between Buyers and Sellers.

                    Yeh sirf ek udaharan hai.

                    Agar aap gaur kare unki terms conditions pe:
                    http://www.flipkart.com/s/terms

                    Wo kisi bhi chij ki responsibility nahi lete.

                    Agar aap refund ke baare me dekhe, wo koi responsibility nahi lete, aap ko hajaaro words ki complicated terms and conditions or policies dekhni hongi, jaise ki jab aap insurance policy yaa loan paper sign karte hai.

                    Mai khush hu ki yeh log jaldi astitva me nahi rahenge, kyu ki aap ke jaise lakho log in se satisfied nahi hai.

                    Aap ko aise market places ki bajay chote sellers dundna chahiye, google pe, buy karne se pehle naak me dam kar do, call karo, email karo, chat karo.

                    Jo jawaab dega wo order pura karega, ho nahi dega wo fraud hai.
                    The cover got damaged with in 15 days
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                      B
                      balwi86
                      from Chennai, Tamil Nadu
                      Aug 25, 2016
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                      Address: 602105

                      Buy the crew ps4 game but not working at all so please replace it with new one or provide other game in place of it
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                        S
                        sankara vadivel
                        from Mumbai, Maharashtra
                        Aug 25, 2016
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                        FLIPKART — REFUND AMOUNT HAS NOT BEEN CREDITED TO MY ACCOUNT

                        2 books ordered on 23rd august and I cancelled the order on 25th aug in which one book was cancelled by the seller himself.The order id is(OD[protected] and OD[protected]. later i received a message that refunding of money will be done in 10 working days to your bank. But in my flipkart profile it is showing that REFUND COMPLETED-[ "Refund successful! Rs.581 and Rs.299 has been remitted through original payment mode"] but i haven't received any money from flipkart.

                        Thanks
                        sankar
                        sankaravadivel.[protected]@gmail.com
                        Flipkart customer support has been notified about the posted complaint.
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                          R
                          r.prasant
                          from Delhi, Delhi
                          Aug 25, 2016
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                          Address: Vadodara, Gujarat, 391320

                          (1) The mobile phone (Xiaomi, Redmi Note 3 ) was purchased on-line from flipcart (Sold by WS Retail Services Pvt Ltd ) in the name of my daughter (Pratistha Rout, Age 17 yr) on[protected]. Invoice No. BLR_WFLD[protected]
                          (2) On 20-08-16, 22:10 hours the phone exploded, while she had boarded the train no 12940 at Vadodara Station, in Coach B1-21, causing panic among all in the compartment. The phone was kept in the hand bag during boarding of train and was neither in use nor in charging mode.
                          (3) A major fire accident in the train could be saved just because it was noticed immediately and the fire caught in the bag from the mobile could be extinguished. Had the phone been in use by my daughter, it would have caused fatal accident.
                          (4) The phone as well within the warranty period and was used for 2 months. We are all shocked by the incident of bursting of phone in standby condition.
                          (5) My daughter was saved from any major injury as the phone was in the hand bag.
                          We need refund of the money or replacement of the phone and penalty on the Manufacturer for such defect which could led to fatal accident for none of the fault of consumer. May please advise and help to redress
                          Flipkart customer support has been notified about the posted complaint.
                          Aug 25, 2016
                          Updated by r.prasant
                          Order ID : OD[protected], Order Date :[protected]
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                            Rehanlucky Shaikh
                            from Gurgaon, Haryana
                            Aug 25, 2016
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                            Address: Gandhinagar, Gujarat, 382029
                            Website: www.flipkart.com

                            I had book a couple of shoes from flipkart.com
                            Order ID: OD[protected] and i received same product on 19 Aug but when i returned this product i don't get any refund in my account. product was pickup from my address by ekart i have massage from flipkart your product was pickup now online my order status shown cancel and i already send product to flipkart
                            How can I got my refund back
                            Flipkart customer support has been notified about the posted complaint.
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                              misrahari
                              from Pune, Maharashtra
                              Aug 25, 2016
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                              Address: Bangalore, Karnataka, 560064
                              Website: www.flipkart.com

                              Product of lg fridge ordered on date 19aug2016. At the time of booking expected date of arrival was 22 aug 2016. On 22 aug 2016 again they extended to 24 aug 2016. Still not delivered yet. Flip kart customer care executive told that they don't have any information regarding the delivery channel.

                              Again they told like it will be delivered by 1 sep2016. Complaint is why they are not keeping promises as they are telling that they will deliver on a particular date & starts keep on extending of delivery to a unreasonable date.

                              In case of any queries mail id: misra. [protected]@gmail.com
                              Flipkart customer support has been notified about the posted complaint.
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                                Rahul Patra
                                from Delhi, Delhi
                                Aug 25, 2016
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                                Address: 751031
                                Website: flipkart

                                Flipkart sold me a duplicate iphone 4s in date 28th june 2016.
                                i want to resolve my issue immdiately.
                                i had complaint at flipkart, but no reply coming from them.
                                i was checked by it from apple authorised customer care & the engineer said that it is duplicate.
                                its charger is not working.
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                                  A
                                  Arthavitt
                                  from Delhi, Delhi
                                  Aug 25, 2016
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                                  Address: 560034
                                  Website: www.flipkart.com

                                  I brought Le 2 from Flipkart on 10 August 2016 and it got delivered on 13 august, after 2-3 days phone started giving out issues, i waited for 3 for more days, because factory reset solves this issue for a day or two. Now I can't do factory reset every second day so I asked for replacement of the product, but after the last reset, phone started to heat. Flipkart arranged a tech team to visit me, phone was hot at that time, but he hard reset it, which solved it there but because he was there for only 15 minutes, phone didn't show any issues then. Now after two more days, this heating again started happening. Last night, while on charging I was talking to someone, phone became so hot that it slipped out of my hand, and it's screen broke. Now Flipkart says they will not return because of physical damage. But that damage occurred due to the fault in phone, the fault I already told them, the fault for which I wanted a replacement.

                                  Now I am with a faulty device which is damaged as well because of that issue. Please help me in this case. I want either this product to refunded or replaced.

                                  Order no.
                                  OD[protected]


                                  Regards,
                                  Bhanu Pratap
                                  New Delhi
                                  Sep 17, 2016
                                  Complaint marked as Resolved 
                                  My Phone was replaced by flipkart, quite happy about it
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Tulsiram Kamble
                                    from Mumbai, Maharashtra
                                    Aug 24, 2016
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                                    Address: 400706

                                    I had purchased a phone karbonn mach five on 22/08/2016 and got the delivery today that is 24/08/2016. however to my surprise the cellphones speaker is not working. order no is OD[protected]. Please get back to me with a solution. Mobile dealer address is MobileBiz, khasra no. 435, road no#04, lal dora ext mahipalpur, new delhi and when i googled it out there are already so many complaints on this dealer.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      MOHIT DAGAR
                                      from Pune, Maharashtra
                                      Aug 24, 2016
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                                      Address: Faridabad, Haryana, 121001
                                      Website: flipkart

                                      I booked a shoes from flipkart on 10 Aug from that day still I not receive my shipment. Every time I called flipkart or Delivery(concerned courier) they told me that I escalate your issue.
                                      They also provide me the courier company address I visited there but I can't find any office at that address I am really fed up thisthis things
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                                        sumitjha316
                                        from Bhongir, Telangana
                                        Aug 24, 2016
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                                        Address: 502220
                                        Website: flipkart

                                        Its just 1 month I brought my mobile on flipkart & is having problem in charging the mobile with the charger provided in the handset even its speakers are also not working even the mobile started hanging from the very first 2 & 3 days .I have paid the total cost of the mobile now no shop are accepting it for repair saying it you complain on the website or go to Samsung caree
                                        Flipkart customer support has been notified about the posted complaint.
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