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Flipkart Complaints & Reviews

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Updated: Apr 30, 2026
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S
Sudhakar Bankar
from Pune, Maharashtra
Aug 8, 2016
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Address: Aurangabad, Maharashtra, 431001

I had Purchased New handset /VL92476/ Motorola dated on 23/01/2016, but I have got the battery problem in this handset. so i will request you to solve this problem as early as possible.
I have attached a photo copy of Invoice.

Thanking you,

Jagdish Sanduji Padul
Mob. [protected]
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    N
    Natwarbang
    Aug 8, 2016
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    Address: Nagaur, Rajasthan, 341001

    I have order a lenovo vibe p1m mobile and this is returned to warehose without delivery. So i want redelivery of mobile on my Address.
    I have tried in costomer care but their response is not properly .. so please look into this matter and re-deliver my mobile. I want a now proper responce and my product.
    Please send me my re-delivery speed post Number so I can track my order.. And Now i want my mobile in next 2-3 days. Hope you will solve my problem.
    Flipkart customer support has been notified about the posted complaint.
    Respected sir,
    my samsung mobile (j7) original bill is mis match in my hand so plz i want my mobile bill (duplicate copy) .


    your faithful
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      H
      Himver
      from Delhi, Delhi
      Aug 7, 2016
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      Address: 122001
      Website: flipkart.com

      I had ordered a Lenovo Vibe K-5 Note upon its launch on 4th August, 2016. To our utmost shock, upon opening the package, it comprised of only a Vimbar Soap and Phone Charger. There was no cell phone and other accessories (backcover and screen guard).

      Flipkart always commits of delivering the original product to Customer's satisfaction. But this has contradicted Flipkart's commitment and we have lost all our trust on Flipkart.

      I have filed a request for return and I really hope this time an original mobile phone with accessories is delivered. Immediate replacement is needed.
      Flipkart customer support has been notified about the posted complaint.
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        P
        psk851
        from Ujjain, Madhya Pradesh
        Aug 7, 2016
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        Address: 403711

        Had bought samsung On 5 mobile vide invoice no. #BLR_WFLD[protected] dated 09 jan 2016. In spite o[censored]sing flip cover and a tempered glass screen card, the top glass of the mobile has cracked . There was no fall of the mobile nor any external tampering. Also, there is no trace of any tampering on the screen guard. I have been handling the phone with utmost care and have used all possible protective recommended accessories such as tempered glass and a flip cover. have not been able to understand the cause of the crack of the top glass . It is requested that the phone be repaired under warranty and I may be intimated the address of the authorised samsung service centre in goa.
        Flipkart customer support has been notified about the posted complaint.
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          P
          Prasad92
          from Satara, Maharashtra
          Aug 7, 2016
          Resolved
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          Resolved

          Address: 411018
          Website: www.flipkart.com

          Tracking ID: FMPP[protected]
          Expected delivery date 6th August. Not delivered on 6th neither on 7th August.
          Customer care guys just keep on saying - "Don't worry, wait till 9pm. Order will get deliver."
          And after calling 9pm, they say it will deliver by tomorrow!!
          This crap is going on for 2 days!!! Same thing.. again and again!!!
          I want to raise complaint against this late delivery!
          And they have special delivery called "In-a-Day Guarantee Delivery"... which is not delivered for past 2 days!!
          Aug 8, 2016
          Complaint marked as Resolved 
          Raised a complaint with flipkart Customer Care Service.
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 01, 2016
          Flipkart Customer Care's response
          As per update issue is resolved and product is delivered to customer.
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            H
            Harish Ashwin
            from Bihar Sharif, Bihar
            Aug 7, 2016
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            Address: 600099
            Website: Flipkart.com

            I've lost my bill and warranty, now my phone's display had faced a crack.. So i kindly request you to contact me and get my display repaired.. I've tried calling ur customer care services, but couldn't connect to ur callers.. Its js about 2 months I've purchased the phone.. Before the crack, the phone faced so many touch problems.. So i request eu to contact me and change my phone..
            Flipkart customer support has been notified about the posted complaint.
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              9
              9810880161
              from Delhi, Delhi
              Aug 7, 2016
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110085
              Website: Filpkart

              Sir
              I Satish Kumar Address G-4/9, IInd Floor, Sector-16, Rohini, Delhi-110085 placed a order of lenovo note 5 on August 4, 2016. You promised to delivery of products on dated August 6, 2016, but yesterday i.e. 6 august when I call you executive for delivery queries, they assured me product delivery yesterday maximum before 6 pm. and give me mobile number of delivery boy. I contact delivery person, he assured me he will reached my home at 5 pm, but he will not come on that time. Again I call him and again he promise to come at 6 am. But again not come till 7 pm and again call him he promise to reached at 8.30 to 9.00 pm confirm to deliver my product. But neither he come and nor my products. At 10.29 pm he call me (mobile number i.e. [protected]) and said I will be late and not delivery product on that day and assured me to delivery on tomorrow i.e. sunday. I call today you customer care thrice time about delivery but neither they give me proper answer nor give time on delivery and give me another delivery person number. I call today delivery person, he tell me that today is my holiday and I am not come for delivery. I call Bharti, Dolly and other excutive about that. Its a professional work? Are you harassing every customer like this? There is any solution you have it? I think you are truly professional, but I am wrong. I have all call detail and Mobile Number i.e. today delivery boy number is [protected], yesterday delivery boy number is [protected]. Please be professional in future... I hope you understand customer problem. thanks... wait for you reply and action.
              Aug 12, 2016
              Complaint marked as Resolved 
              no step taken by filpkart. Filpkart Number: 91+7316631800
              Flipkart customer support has been notified about the posted complaint.
              Aug 12, 2016
              Updated by 9810880161
              No step taken by filpkart. Please to the needful and oblige.
              Aug 12, 2016
              Updated by 9810880161
              Today I call filpkart again about my product delivery and talk filpkart executve please connect me to him you senior. But they have also neither give me satisfactory answer nor assure me to see in this matter and take action about poor service.
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                Y
                Yashika chahande
                Aug 7, 2016
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                Address: Nagpur, Maharashtra, 440029

                I ordered a product name nail art stamping kit, but when I open the kit I saw that the plate of the kit have lots of scratches...I try for return but due to unavailable of the product in the particular address the pickup was cancelled... Then again I try to return the product bt there was no return option I saw in the app...then I try to call the customer care bt it say that we can't identify u...plz help me for the return of my product...call me coz I m unable to contact with u
                Flipkart customer support has been notified about the posted complaint.
                Return the damage product
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                  B
                  bhushan95
                  from Pune, Maharashtra
                  Aug 7, 2016
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                  Address: 411051
                  Website: flipkart.com

                  Order las digit 4000.
                  i had purchase a mobile on flipkart. it wat damage.i have been concted to flipkart customer service. they said to me that we will resolve my issue till 7/8/2016, 10.30am.And on 7/8/2016 they said that they will resolve my issue till 9/8/2016. is this is flipkart service? and toay is sunday and flipkart all customer service are closed. now what should i do? it means that flipkart taking your issue very easily. so i will request to all my friend plz dont buy any product from here..
                  Flipkart customer support has been notified about the posted complaint.
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                    N
                    Naved Choudhary
                    from Mumbai, Maharashtra
                    Aug 7, 2016
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                    Address: Mumbai City, Maharashtra, 400015
                    Website: flipkart

                    I bought a Lenovok3 note from flipkart but i lost my bill so can u give me duplicate copy of invoice bill my imei num is [protected] my Gmail is [protected]@gmail.com
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                      S
                      sunil.jain
                      from Mumbai, Maharashtra
                      Aug 7, 2016
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400060

                      Bought 2 led lamps @2400 from flipkart which generally comes with at least 1 year warranty but it stopped working with in a month. Right from very first day it started showing heating problem & if the lamp is kept on for long it goes off due to over heating. With the days passed the duration reduces & it started getting off mere after 15 minutes & finally the lamp the light was getting dimmer day after day & finally it stopped working in a months time. I did not expected such fake products are being sold at flipkart. Contacted customer care, giving the standard reply that items can not be returned after 10 days. Led lamps getting corrupted in one month, even raid side sellers would have been selling better quality products than flipkart.
                      May 20, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 09, 2016
                      Flipkart Customer Care's response
                      Hello, Greetings from Flipkart! We are unable to find order detail or contact information hence we request you to contact our customer care on below detail. Call us: We're available 24 hours a day. [protected] Mail us: [protected]@flipkart.com Hope this helps ! Thanks for shopping with Flipkart.
                      Aug 28, 2016
                      Updated by sunil.jain
                      one of the order id is OD[protected].

                      Mail already sent to flipkart customer care, no reply yet.
                      Mar 22, 2018
                      Updated by sunil.jain
                      Nothing has been done in this regards, Flipkart is fooling people, Good thing is I stopped using Flipkart & switched to amazon & did not get a single chance to complain, Thanks Amazon.
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                        K
                        Krishn Kishor
                        from Noida, Uttar Pradesh
                        Aug 6, 2016
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                        Address: New Delhi, Delhi, 110092
                        Website: Www.flipcart.in

                        Same shoes on Flipcart showing Rs.5900 and Rs.4400 on jabanj.. ...same on Flipcart.. ..cheating the customer
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                          N
                          nirmalsamaddar
                          from Indore, Madhya Pradesh
                          Aug 6, 2016
                          Resolved
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                          Resolved

                          Address: Raipur, Chhattisgarh, 492001

                          I have procured one Motorola X play Black with turbo charger through you on 17/07/2016 which is not working (Side buttons for on/off and sound controlling switches) vide your invoice no S:S[protected][1] packing details FMPC[protected] dated 15/07/2016 and challan no nildated 17/07/2016, order ID OD[protected] Handset IMEI No. [protected].

                          I would like to request your good self to replace the handset at the earliest as my day to day workings got hampered due to the above defective hand set.

                          Nirmalendu Samaddar
                          [protected]
                          [protected]
                          mail ID [protected]@yahoo.co.in
                          [protected]@gmail.com
                          Sep 10, 2016
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 09, 2016
                          Flipkart Customer Care's response
                          Resolution: Spoke to customer he said issue is resolved by hard reset and device is working fine. Also informed customer to visit ASC if any issue comes in future he will get free service for manufacture defect.
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                            S
                            shazad raza
                            from Ramgarh, Jharkhand
                            Aug 6, 2016
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                            Address: Gaya, Bihar, 823001

                            Hello sir I md Adnan Hassan has ordered a spy pen camera but not yet shipped .I have go to delhi on 10 august .so I want that product should deliver before 10 Aug. my order no is[protected].please deliver my order .quickly.I will be grateful to you for this kind gesture.thanks please help and get my order delivered if it can and good products.
                            Flipkart customer support has been notified about the posted complaint.
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                              M
                              manish1430203
                              from Lucknow, Uttar Pradesh
                              Aug 6, 2016
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                              Address: New Delhi, Delhi, 110026
                              Website: www.flipkart.com

                              Dear binny,
                              Day before yesterday i placed an order for lenovo k5 note with (Exchange) offer and select the 1 day deliver option where you charged 50/- rs. Also but i did not get the deliver in one day for the same i did compliant on customer care today morning and after that they escalate this case and ensure me that i will get the product today itself till 9 pm.
                              Now approx. 4:45 deliver boy came into my place and asked me about the exchange product which was nokia lumia 720 and on it there was temper glass on it which i did not remove but your deliver boy asked me to remove it i asked him to remove but he did not when i did it at the time of removing some cracks come into on screen which was not my fault because at the delivery time it was completely fine and after this delivery boy denied to take it i asked him to talk his senior and he did call to his senior when i told him that cracks just come now only and he can confirm with delivery boy also and he accept that.
                              Now i already format to my phone and everything i lost from my phone.
                              This is not my fault which is accepted by delivery boy also.
                              If it will not resolve than i will go to consumer court and media also.

                              Order number: - od[protected]
                              Regards
                              Manish
                              [protected]
                              [protected]
                              Flipkart customer support has been notified about the posted complaint.
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                                A
                                anshujj
                                from Bengaluru, Karnataka
                                Aug 6, 2016
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560029
                                Website: www.Flipkart.com

                                We ordered a study table from Flipkart. They have delivered it 1 week back and updated their system saying 3 days back. Also their status shows installation completed. Whereas we have been requesting for the installation to be done and they have not done it as yet. It is very upsetting for us to have the carton box kept in the house and my child unable to use it. Please kindly take them to task so that they don't trouble any other consumers.
                                Sep 9, 2016
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 09, 2016
                                Flipkart Customer Care's response
                                Hello, Greetings from Flipkart! We are unable to find order detail or contact information hence we request you to contact our customer care on below detail. Call us: We're available 24 hours a day. [protected] Mail us: [protected]@flipkart.com Hope this helps ! Thanks for shopping with Flipkart.
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                                  N
                                  Nitish0710
                                  from Mumbai, Maharashtra
                                  Aug 6, 2016
                                  Resolved
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                                  Resolved

                                  Address: Lucknow, Uttar Pradesh, 226001
                                  Website: www.flipkart.com

                                  After purchasing a tablet DIGIFLIP XT811 from flipkart, it broke by mistake so I went to the ONLY service centre in Lucknow.They refused to repair it because flipkart was not providing them parts.After waiting for 3 months, the response was the same.Few weeks later, they said that they are now not dealing with Digiflip products because flipkart was not providing them with parts and their were other complaints about the same product.On calling the customer care of flipkart, they are not responding because COD and no other help is available in UP and other states..!!
                                  What do I do now.
                                  Sep 9, 2016
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 09, 2016
                                  Flipkart Customer Care's response
                                  Hello, Greetings from Flipkart! We are unable to find order detail or contact information hence we request you to contact our customer care on below detail. Call us: We're available 24 hours a day. [protected] Mail us: [protected]@flipkart.com Hope this helps ! Thanks for shopping with Flipkart.
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                                    V
                                    vinod53
                                    from Delhi, Delhi
                                    Aug 6, 2016
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                                    Address: Ghaziabad, Uttar Pradesh, 201014
                                    Website: www.Flipkart.com

                                    Abuse. --. Cheaters. --. Fraudsters

                                    Ordered for Marwel brand Gas lighter MRP showing 1500/- on Flipkart site,
                                    but product received of another brand,
                                    Milton brand just having MRP 145/- only

                                    and Flipkart is charging 299/- for a product having MRP of 145/-

                                    Is this a company policy or some sort of strategy to fool around your
                                    shoppers and fill your deep pockets.

                                    I want my money back with compensation,
                                    or I will raise this matter to consumer forum.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      G
                                      gkkumar
                                      from Mumbai, Maharashtra
                                      Aug 6, 2016
                                      Resolved
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                                      Resolved

                                      Address: 122051
                                      Website: www.flipkart.com

                                      I purchased a Dell laptop from Flipkart arround 2 months back and it was fauty and i logged a complaint after 4 days and i did not get any resolu tion.. Flipkart executive do not reply the mail and i am waiting to return ry laptop for last 2months.. very poor service from and never ever buy anything from flipkart...i want the resolution asap.Also govt of india must take a serious action against flipkart as it is selling defective products as well as they are cheater ... they do not reply the emails as well as everytime they provide me a different complaint
                                      number and claim issue will be resolved within 24 hourss but its been 2 months nothing happened... they told me a brand person will visit my place and look into the issue but nobody visited... I clarily said i want to return this laptop..
                                      kindly take some action against flipkart so that i can get my money back and dell laptops are very poor and having bad quality...
                                      May 15, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 09, 2016
                                      Flipkart Customer Care's response
                                      Hello, Greetings from Flipkart! We are unable to find order detail or contact information hence we request you to contact our customer care on below detail. Call us: We're available 24 hours a day. [protected] Mail us: [protected]@flipkart.com Hope this helps ! Thanks for shopping with Flipkart.
                                      Aug 15, 2016
                                      Updated by gkkumar
                                      Update from Flipkart Customer Support for OD[protected]
                                      This is the complaint number and my return request was generated by flipkart arround 7 days back but pick up is not scheduled. i was told by flipkart team that a person will visit and pick the laptop but nobody visited so far. i contacted your customer care... they says issue has been esclated...
                                      Sep 22, 2016
                                      Updated by gkkumar
                                      Its been many days since when i logged this complaint but issue not resolved. I got a call from flipkart esclation team and they generated a return request but nobody camw to pick the faulty laptop. Wrost experience with flipkart and i am. Paid 23000 rupees for this defectative laptop. I am sending emails daily but they stopped responding my mails as well. Can anybody tell me the resolution as flipkart is a fake company and they r not giving my 23000 rupees. Plz contact me [protected]
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                                        Promilagarg
                                        from Bhopal, Madhya Pradesh
                                        Aug 6, 2016
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                                        Address: Hisar, Haryana, 125001
                                        Website: Flipkart

                                        On 5 august 2016 i placed an order of lenovo vibe k5 note through prepaid option.
                                        The order was at the moment cancelled by flipkart . It showed that the refund is initiate by flipkart. I have a query that when we do prepaid payment then the amount gets deducted imediately but while refunding it takes too much time? This is very wrong.I am very upset . The thing should be that refund must be done immediately.
                                        Flipkart customer support has been notified about the posted complaint.
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