Flipkart Complaints & Reviews

I purchased one iphone 6s+ 16 gb model from flipkart on 3rd august 2016.
Order number - od[protected]
My name :- amandeep singh bedi
Phone number :- [protected]
Product got delivered on 4th august.

After switching on the phone found below two issues :-
1) during call the sound of voice was too low and we were unable to listen the voice both sides.
2) when the vibration is on, after getting call on the mobile some strange sound is coming from phone.

After finding these issues, i immediately called to customer care and complained about it. Though i was not convinced about the replacement option they told to go with replacement and initiated the replacement..

Later i called the customer care and asked them that i want a refund for the product on 8th august. Please note the replacement was not yet delivered to me. But they rejected my refund request without giving any reason.

Since then every day i am calling on flipkart customer care for refund and every day they are telling they will process the refund.. But it never happened..

One technician named daya () also came and checked the phone and confirmed it to be a faulty one.

Instead of refund (Which i am asking for), they raised multiple replacement request without my consent.

Multiple time i asked to do the refund fast since there is 10 days refund policy. But they kept on delaying it.

Now after 10 days, when i am asking customer care person to process the refund.. He tells he doesn't have authority.

This is a serious crime and a big fraud being done by flipkart.
When it comes to delivery they do in 24 hours.
Why the hell even in 15 days the refund is not processed.
Its too much disappointing from a company like flipkart..
There is no wonder why amazon is becoming popular..

Hello
I am balu shep from ahmedabad gujarat.
Od[protected] this is order tracking id and the product which i bought is mobile phone moto 3generation which only available on flipkart so i ordered the
Mobile which is in warranty of 1 year but within five months the display of mobile
Have been damaged and not working properly so display of mobile have to be changed or replaced.


Mo. [protected]
Id. [protected]@gmail.com

It is not always about money because that is something which one can be ignored, but its about sentiments in my case.

My sister has ordered Raakhi Track No. FMPP[protected] from Flipkart well in advance i.e. a week prior, but they were unable to deliver it even today.

When i called them to address that your delivery person has never called me for this delivery and have only texted to say unable to contact, they mentioned that the product has been sent back to warehouse and cannot be reship to me now.

I insisted that tomorrow is Raakhi day, please try and deliver it today on which the Floor supervisor Deepali extended apology and denied that its not possible.

I had bought moto x play phone after seeing several positive reviews. Even some of my friends own it.

When i saw the phone after un-boxing i felt something wrong. The phone at first glance seemed to have been used before. There were smudges and scratches on the original screen guard. I removed it and the phone looked nice. I was happy.

Then after 2 weeks when my battery died completely (I did not let it die completely before) i decided to charge it. When the black screen came on with a large battery symbol i could easily see some blue spots. I looked closely and found out many of the pixels spread across the screen were defective.

I am seriously disappointed with flipkart and would never buy any electronic product from them. They are cheating with us.

I order an asus x205ta for rs15980/ fourth generation laptop and now they have sent me an asus e200ha third generation. Which is rs 900 cheaper now they are not giving me the actual ordered product as they say its out of stock but i did see it in the stock now with increase price of 18000/.
I am not sure what to do they are saying that they wil have to refund the money but i cant afford to loose work i work from home and i want to use it i just asked them for the correct invoice so that i can claim my warranty they are deniying me the correct product as they say its out of stock and they are also denying me the invoice and waranty for the product that i have recieved please i need help i want to sue flipkart for being so stiff

Order id: [protected]

Received the iball feather touch wireless keyboard and mouse today.
I. E. 11.8.2016
On start of operation, following observed
1. The mouse is not working.
Batteries are new but still mouse is not working.
2. The number pads on the right hand side of the keyboard is not functioning. Other keys are working

What is to be done. Please provide a solution at the earliest

I bought moto x play mobile through flipkart. Since i had a delay in getting my nano sim card i couldn't check the product immediately on the day i received it i. E on 01-aug-2016. Only on aug-17-2016, i came to know that i couldn't hear voice on other end through phone speakers & only through loud speakers and headphones i could hear the call. Since it had only 10 days replacement policy and because i checked 17 days later, i am unable to get the replacement from the seller. I tried to contact flipkart customer care person but customer care is fully automated with recorded voice. The defect in the product i got is totally manufacturing defect and not damaged by external causes, so i couldnot accept and agree to pay 18k for a defective product. Hence flipkart must take this into consideration and replace the defective product with a correct product. My order id is od[protected]. Action is expected asap... :- (

Dear sir,

Around 20 days back my son purchased shoes from your company, which got torn out.

To me these are spourios/substandard shoes for which your company had charged us exhorbintant prices.

Please call us & return our money, otherwise i shall be having no other option to take the case to consumer court.


Sudhir ghai
[protected]

My order OD[protected] from flipkart was put up for return the same day i received it on 21st July. It is close to 1 month now, no one has come to pick up the item and the amount has also not been refunded. I complained about this to the customer care almost 3 times on 3 consecutive saturdays. Each time they have promised some action on it but nothing seems to happen. the return status on the website is mentioned as cancelled without any valid reason. This is highly unacceptable and very callous behaviour from the flipkart executives.

Every time i order from flipkart i receive a fake 3rd quality china product with logos and symbols of the respective brand. These products are not even woth 10 percentage of the cost i pay for them. Anyone who wishes to order from flipkart please be prepared that you will either receive a totally different fake and cheap product or you will receive a fake with same name. Never expect flipkart to deliver you what you expect or what you have paid for.

Flipkart should stop selling mi products as they are not at all good and service is not at all given by company. So if some problem occurs it's your duty then the customer should get best services by company.. I bought mi4i phone from your website of xiaomi company. But the product is not at all good.. And the worst part is the service.. The company is not at all giving any kind of service.

I ordered a apple watch order no od[protected]. Which is deliver on 6 aug. I received a chinese watch instead of my orignal watch. There is no mrp on the box. First it was completely packed in newspaper wrapped. Its a very bad seller and he cheated me. Before opening the packing i click the pics of the packet. I m regularly complaining about it from 6 august night. But there is no action taken yet. Pickup boy is not pickup the packet yet. Every time when i complaint he say the packet is collected by ur address but they cancel the return by giving we r not received any mail to pickup this. Which i complaint also. I dont expect such expensive item to be delivered in this way. I would also not want to replace this as told i cannot take chances of replacing such expensive item. So better i will be returning this product so please refund my money back. I order original not chinese

Return id[protected]
Return id[protected]
Return id[protected]
Return id[protected]
Return id[protected]
Return id[protected] these all my complaint or return ids

-Incident date: 11-Aug-2016.
-Gopi sidhartha ([protected])
-I have placed an order of WD My Passport Ultra Secure Portable Drive 2 Tb Portable hard drive (Berry) on 11-Aug-2016 to my friends address, and on 16-Aug-2016 received at same address. When i opened the package i was stunned because the product which i order is completely different from what they have delivered to me. They delivered me this WD elements 1 TB Wired External Hard Disk Drive (Black). Then i requested for replacement of the product which I have ordered earlier on 17/Aug/2016 in flipkart website. But i didnot get any rsponse from them.
-My request is to replace the product with genuine product which i have ordered earlier
-please find the attached photographs
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Dear all,

Here am sharing my bitter experience with flipkart, to create awareness about the fraudulent works done by total flipkart team.

Order od[protected] this order was made on 12th august @9.40am. When i place this order i was forced to select the scheduled delivery of august 17th 8.00am to 12.00pm slot. After placing the order i received a mail stating that i will be receiving my washing machine on 17th aug. But after 20 hours i received a mail from same flipkart team that my delivery schedule was changed to 19th aug.

To know the reason i called cs team on 13th aug, an executive named shrikanth - he committed to deliver the product on 17th aug itself and rescheduled my delivery slot. Ref no: in[protected]. So as a buyer i was eagerly waiting to receive my product to receive. But no improvements in my order status till 16th of aug.

So again i have contacted cs team, and i was treated like a slave and i was forced to select the delivery slot of 21st august 2016 at 8.00am to 12.00pm. Again the floor supervisor ms. Pooja committed that in the next one hour i would be receiving a mail about "seller has approved your item". But nothing was received as committed.

Today - 17th of aug till 9.30 am i did not receive any such mails, so obviously i called the flipkart (It is not flipkart - we can better mention flopkart, fraudkart, etc) cs team. I was treated in a very arrogant manner by ms. Jothy - cs executive and mr. Raghul - (He mentioned his designation as sr. Executive, escalation, floor incharge). These two persons especially mr. Raghul has no manner to ask apologies for their continuous mistakes and wrong commitments. He spoke with me in a very rude way and provided a very lethargic answers.

After this again the delivery schedule slot was changed to 12.00pm to 4.00pm on 21st august without even informing me by the flipkart team. I really don't know when i will be receiving my product, whether i will be receiving or not. I paid 11k+ for the product. My money is hold by flipkart team for the past 5 days without any improvement on my order.

Atlast the whole flipkart team wants - forces (It is a correct word) customers not to ask any questions, customers should accept whatever the mistakes happened from flipkart team.
No update till now even after an escalation to cs team head - [protected]@flipkart.com.

My mail is to create awareness amongst online buyers, not to purchase anything with this flipkart fraud site, better you can choose other online sites or direct stores instead of getting this kind of worst services. Flipkart must be banned by online e-commerce site regulatory authority. Searching for that, i will surely proceed this in a legal way.

My complaints against flipkart team:

1. Failed to deliver the product within the committed time while place the order.
2. Lack of service even after getting 100% money from customer.
3. Customer was treated in an arrogant way by flipkart executives.

I ordered a mobile redmi note 3 (Gold, 32 gb) from flipkart on order date: 28 july, 2016 5:39 am amount paid: rs. 11999 through cash on delivery. On 30 july i got from number confirming my address and order details telling himself from flipkart. On july he called me in morning and told me that he will be reaching in half hour at my place to give my order however he came at afternoon and delivered me package of flipkart. I gave him money and he left however when i opened the package it was two detergent soaps of 10 rupees.
I tried to call the person who called me however his number is coming switch off since that time. And on evening another person from ecomexpress came at my door and telling that he has came to deliver my product when i told him about early day scenario he got afraid and told he dont know anything and left.

I raised the same issue with flipkart and they ensured me that they will look into and will either provide me refund or new product. I also sent many mails to customer service and even to ceo also but the c. S are only telling me that the concerned team is looking into this and escalation is looking into this and will provide me final resolution however they only keep extending deadline every time to 24 hrs to 48 hrs. On 8th august seller gave me call telling that he will be delivering my product on 9th august morning. However after 1 hour i got message order refund has been cancelled due to high return. However there was nothing such return requests.

It has now been 20 days i am following this with them and they have not provided me any resolution and now they have blacklisted my account.

I request you to please look into on urgent basis so that i can get my money back and justice will be done with me.

You are my only hope now.

I ordered an le eco le2 mobile from flipkart on 11th aug 2016 and got the confirmation that i can pick it from their jaipur hub on the 16th of aug 2016. On going there i was made to sit for 2 hours on the plea that some god forsaken thing called the apr was not working so they cannot give my product to me. Someone at ekart logistics assured me that i will be delivered the product at my house as soon as the apr problem was sorted which was to be latest by the evening. At the time of wring this, i am still without my product and even an apology was not forthcoming from the logistics co or flipkart.

This tardy behaviour towards your customers will not earn you laurels, flipkart.

Sir,
i saneer m sali has returned a jeans and I didnot get the cash refunded. My refund number is OD[protected] . Sir, kindly make appropriate solution as possible .

I had purchased TV 10 months back which is under 1 year warranty. I encountered a problem of remote not working properly and LED not detect device such as pendrive or cable of woofer inputed, for which person from serice center demading charges for visit which is totally dis satisfactory, I still dont get solution for such problem after calling them 2 times. Requesting you to consider as soon as possible.

Dear sir/madam,
I have purchased above said product on your online site, that gas water heater gas inlet nozzle observed back fire. This is very serious problem. This is manufactures problem. I already spoke to Bajaj electrical & their service engineer also checked he also face the same problem. They given me replacement tag slip which I have attached. Please give me a replacement of above said product. This is my request.
Give me replacement as soon as possible.
I am waiting for your response.

I got damaged item and they are not returning, every time they ask that next date, item will reach, and i'm registering a complaint regarding this, they are doing 3 times like this, and i have to go home by 17 august 2016, now they are asking me that you will received your item by 18 august.
whats need to be purchased this item if i'm not received by time.

Order ID: OD[protected]