Flipkart Complaints & Reviews

I had purchased a mobile handset i. e. asus zenfone max [ back] on 22/07/2016 worth rs.9000/. there was a problem in the handset of hanging. so i requested to replace my product on flipkart website.
After that they called us and told me to reset my phone, then i done the same
Still the issue remain. then i again requested for replacement, then they said to download a smart check app on my phone so that they can check the issue.
Afterthat i done the same and issue is also remain same.
Then i requested for the refund on the website 2 times, then they called us and they are saying that to do these thing again and again
And they are not giving my refund
I said them that i just want my refund so that i can buy another company's handset
Still they are ignoring us again and again
So i want to file a complain against the flipkart company

Ordered a product to my location and displaying able to deliver successfully at your location. Ordered successfully but next day evening after tracking my order it is displaying already shipped but suddenly received message that order has been canceled automatically and refund will be get after 8 days.

Now my question is if your currier service is not able to deliver particular location how user can placed order successfully (Please see the attachment). Why customer should wait for 8 days if cancelled by flip kart. That means you have no connection with your currier service department. Unnecessary you harass your customer.

Hi,

This is regarding refund related for order - od[protected].

I was facing a problem in my lava a72 4g that it was getting auto switched off so i have submitted it to lava service centre on 22-jul-16, as per service centre there is mother board issue in my phone.

I have purchased it on 03rd jun’16 and i was facing some issue in this device so i had called on flipkart customer care on 19th jun’16 for the same so flipkart has sent a new device as a replacement then again on 20th jun’16 i called to customer care and said that i don’t want replacement i want refund for it then flipkart cce said that “sir, please keep this device in your hand and check if you will face any major issue in it then not in only 1 month after 1, 2 or 3 months also we will refund the total amount to you.”

Now, i am facing mother board issue in it and i called many time and sent emails regarding same but flipkart is refusing for refund and they are saying that you have to contact to lava as 30 days warranty period has exceeded.

Now, i wants my money back my phone is in service centre and it is under repairing and i have send job sheet (wo) for the same to flipkart.

Please help!!

Satendar singh
+91 [protected]

Flipkart is showing that my item has been delivered but it is not the case. It never even reached my city. They even emailed me that my item has been delivered. It is absolutely ridiculous. I was tracking my order and last I saw it was somewhere in Bishnupur (far from where I live). It is clear to me that someone "misplaced" my product and I am not getting it any time soon. I simply want a refund.

Respected legal officer.

I want to let you know that i have purchased a samsung galaxy s6 phone with flipkart costing rs 33900. The amount was paid in cash. I am a very new customer to flipkart and the phone is my first purchase. As i ordered it on 24th of july 2016 it get delivered on next day 25th of july 2016 in between 2 to 3pm approximately. I have paid the money to courier executive and he handed over the parcel to me.Infront of him i have checked the courier where initial plastic cover was sealed and internal phone box was not sealed. When i open the phone box in the space of phone there was wood frame, except all accessories are on the order.Infront of courier executive i make a call to customer support and a complain was registered. And also on the same day replacement was also arranged luckily. But then i was not will to get the phone from flipkart so i asked for my money and the customer support executiv has told me for that first he has to reject the replacement request. I told him ok. But then he told me call us after 24 hours and we will take the refund request. Mean while on the next day i was checking my phone from the app i have raised the refund request which continously get rejected twice saying that i have done lots number of refund and replacement. So today 28th of july it is still not received and i have been waiting for my money. Even i am not able to call them they might have done something on my number, as it always reflect busy.

Regards,
Roshan
[protected]

Your courier people claim to deliver only between 10pm to 3pm, so either customer need to take leaves between delivery dates or resign from the job and stay at home to receive the product.

They do not call before coming and then claim as if they are the customer and customer's are beggars and flipkart is the only service providers.

Very rude as in "toh ab kya kerna hai, cancel ker do order"

Is there is flipkart policy that product will only be delivered between certain time of the day.

I will go with snapdeal, they are better in these terms. Please cancel my order.

Delivery person number [protected].

Regards
Ravi walter
[protected]

The product is cartier under category edt, purchased @ rs 3, 300 has no return policy. The supplied product seems to have original packing but the content in the edt bottle is a terrible cheap smell; a local perfume or a very diluted version of the original. It smells so awful that i cannot use it. I have bought this same edt regularly from duty free where the smell has been excellent. Flipkart's tv advertisement boasting of "only original" is nothing but cheating gullible public. Complaint to them has had no impact.

I m getting 3 times defact product .I bought LE2 MOBILE SINCE 19TH JULY BUT FLIPKART GIVEN ME ONLY DEFACT MOBILE.

We had placed the order for the lg smart led tv. But the product delivered is lg hd led tv on 09/07/2016. The lg representative had came for the installation after long follow-up on 14/07/2016. At the point of time only we had came to know the delivered product is not as same the ordered one. We had raised the complaint for the exchange on the same day. From that day to till now nobody had came for checking and resolving the issue. We are just receiving the mail for the sake saying the issue is been escalated to the other team.

Flipkart gives worst service. Im totaly unhappy with in 15 days. I have send mails and talked to customer care of flipkart but no response.

My moto x play phone stopped working from 12 day of purchase, problem is when i dial a number, i cannot hear a ringing sound and call is getting connected but i am unable to hear other persons voice.

When called to flipkart customer care say it is your problem go service center we can't do any thing. Flipkart can't replace my phone and provide any solution.

For a buyer, what does 'flipkart advantage' mean?
Flipkart advantage is our fulfillment service for sellers. Products sourced from sellers are quality checked, stocked and shipped by us. As a buyer, you are thus assured of product quality, faster delivery and hassle-free returns.

Inspite of others telling flipkart is fake return policy i tursted flipkart and purchased now i m facing issue. Fake fake fake...

Dear Sir/madam,

My name is sumit Deval and i ordered a smart watch by flipcart with order ID:-OD[protected] on date 15-jun and it's should be deliver on date 25-jun which is confirmed by flipcart by tha msg and this product had already shipped by flipcart but at last in 24-jun i received a msg that this product has cancelled by flipcart end.i was awaiting of this product and when i saw a cancelation msg of my product i shocked with this and i am very disappointed with this type of service.and i have already contact with him but they turn blind eye and no any revert i get by them side. So i request you to please resolve it. You can also contact me on Mo Number:-[protected]

Regards Sumit Deval

I am a resident of indore and under pin 452010 covered by ekart office at metro tower, near mangal city mall, vijaynagar indore.
I had placed an order on 23.07.2016 for purchase of a moto x play mobile as described above under exchange offer of my old moto g mobile bearing imei number [protected] (Purchased on 11.07.14 through flipkart vide order id: od[protected]). The payment of the new mobile was already made by me on 23.07.2016.
Today the representative of ekart came to deliver the new mobile and first checked the product to be exchanged. He was satisfied with the genuineness of the mobile to be exchanged. However, he rang up his boss i. E. Team leader one mr. Mukesh, at the office to confirm the exchange product for which he sent some photographs of the mobile for verification. After a while the boss contacted the wish master and clearly instructed him not to give delivery of the new mobile as the old mobile for exchange did not match up to the company's requirements. He said that the exchange was only of mobiles with 16 gb memory whereas the mobile for exchange is only of 8 gb memory.
Let me be clear that there was no such condition in the application for purchase of the product under exchange offer that the mobile to be exchanged should be of 16 gb memory.
After prolonged discussion with the team leader, it was agreed that the mobile for exchange would be taken to the office for verification and the new mobile would be in my custody until a decision is arrived at.
Since the local representative of ekart has come up with a new condition that did not exist in the application form submitted by me, why should i accept the same and moresoever since the company accepted my application after verification of the details of my old mobile and has not asked me the internal memory capacity.
This is for your kind information since the matter has not been resolved.

I have purchased a lenhga for my sister and flipkart took 1800 for it, now same lehga is available at 900. they are making people fool, kindly take necessary action

Reminder
Sir,
I used to get the message on my mobile for the reverse pick up every day, but now a days it is also stopped and the item is not yet picked up, still with me.
the below message I have send them most of the days, but in vain.
Please take necessary action or if it is not possible please inform me, so that I can just forget about flipkart for ever.


Sir,
Today I received the Flipcover after reverse pick up, , but the seller has send the same model which has been returned, no change in the design as per my order, This is again the substandard item I have rejected.

The item which I received is not as per my order, it is a substandard item of value Rs 228, . the item I ordered is 270+30 =300, which is back side gum type to stick the mobile and the cover, front side cover is stamped with "Galaxy " .
.But the one which I received is of 4 corner holding plastic clamp type cover, stamped "J2" in the front side which is costs only 228. as per your advertising photo and description.
Please check the photos in your site, you can understand the problem.
The shop keeper is not only cheating me, but also flipcart .

The dealer is "DN Enterprises, 3291, Mahendra Park, Rani Bagh, Ground floor, New Delhi.11034.

I have ordered a mob cover for my another mobile some days back, for Galaxy A5, which was the exact model I placed the order.
My son used to order many things from u, but so far no problem. His name is Sreejith, M no [protected], with my same residence address.

Hence I request you to take back the Item, and replace with the same model I have ordered., Otherwise take the item back and give my money back.
The photo of the item which received is attached hereby.
regards
venugopalperoth
M [protected], 44, Ramaiah Reddy lay out, Near old Police Station, Ramamurthy nager, Bangaluru.16.

[protected]/25.7.16 /return i want complain about the salwar suit it of blue colour that flipkart delivered to me and i order red colour and it is not dand actually the suit piece which i can ordered is frock pattern and what i get is some different suit material the whole i want to say is is what i order is totally different to what i get please get back it please i get very dissapointed with flipkart

Hi, sir I have ordered a Motorola G3 phone from your reputed e-commerce company in January but unfortunately my second sim is not working in the phone when I put my sim card in it for the first time, it doesn't worked and I am unable to use my second sim in the newly purchased phone and hardly few months old .so I request to please solve my problem as soon as possible.Please see to it what is the problem with my handset .

Looking for convenient support
Pallavi

I can order a red colour salwar suit but flipkart delivered me blue dress today 25:7:2016 /nu:[protected]/return/its not that suit piece which i can ordered its different piece which can delivered so i want my money back its dress material is very bad today i 'll get this i really get upset from flipkart its bad service i don't order this colour

I placed an order of redmi 2 note but today that order is cancelled at ur end becoz of address could not be found whereas earlier I got many product on d same address.I have not expected this type of response from FLIPKART .after I talked to customer care no I was known that the pincode provided by me is mismatching with the address given by me .if it was so then all my previous order should not have deliverd at that address successfully. very poor experience .
What should be course of action regarding this complain notify me

I have ordered bomber glass hd bm-le2mx tempered glass for leeco le max 2 on 19 july 2016 and item delivered on 25th july. When opened the item found glass completely damaged.. Please replace the item or refund product value to my debit card which used for shopping. As usual please don't refund it to free charge account only can use for flipkart, stop fooling customers.

I ordered a shoes of size 8 but received size 7. but in invoice the size is mentioned as 8 but the product received by me is size 7, i tried to return the product with sizee 8 but its now available now.i have attached a photos of invoice, received product, and package(worst condition box)received.i don''t need refund i need exchange shoes of size 8. or i need compensation for the loss.