Flipkart Complaints & Reviews

Hi,

I had ordered this phone from flipkart, due to some mistake i had ordered this thing wrongly as i was busy so after opening the phone immediately called them this is not what i had ordered or might something wrong happen but they guy don't even bother and today after using getting lot of problms at my end but they are like makking fool to customer.

Order Id: OD[protected]
Item: LeEco Le 2

I have purchased LeEco Le 2 phone on 28/06/2016 and received it on 02/07/2016.

After 3 days it suddenly auto restarted and only eui logo is flashing.

I had requested flipkart for my refund, but they refused my request and they told me to go to nearest service center this is not possible for me because the product is in warranty period.

Flipkart stated 10 days of return policy for mobiles.

What to do now ?

How can I get my refund ?

This the second instance when flipkart start misleading the customers. They have done it in past & promised me thatvit wont happened again after arranging the shoes as advertisement price however flipkart started again misleading their loyal customers. There is an advertisement which shows that a particular sparx shoes Olive Orange is available in Rs 299 however they are selling it on Rs 999. Can you please elaborate this or else i will involve ombuds this time if i don't satisfactory resolution.
Pls contact [protected]
Office:[protected]
Email:- gupta.[protected]@gmail.com

Regards
Saurav Gupta

I have purchased from flipkar a power bank of brand powerxcel on dated 16/02/2016 through invoice no. F088gdel16-28244. This porduct is under warrany of 1 year but now it is not working. I have made a telephonic complaint to flipkart also on 07/07/2016 with complaint no.In[protected] who was commited to be resolved on or before 09/07/2016 but still it is not responded by flipkart. Now i want to replace the product.

I had placed order on flipkart, order no. od[protected] dtd.07.07.2016. product asus et2040iuk-bb007m all-in-one (celeron dual core/ 2 gb/ 500gb/ free dos)

Received product on 10.07.2016, 12.30pm only open the product and want to install os on it, there is error occurred, i have opened refund request on flipkart immediately.

After 2 hours, received call from flipkart, flipkart employee said that, "unable to process your refund request", also he said that, he only follow the flipkart policies, we do not care about customer satisfaction.

Many time i request him, please help me against issue, then he said that, "you had read the product specification, and there had written that, os is free dos and you use only dos on pc.

Friend, please suggest me, what can do, where.
If product cost is rs.20500/- and did not use product, what is my mistake. i
Am common man and i lost rs.20500.

I promise myself, in whole life i did not try to place order on filipkart, also suggest my friend, do not buy from flipkart, my experience is very bad.

I ordered redmi 2 prime on 1st july 2016. first of all i got notification that my mobile has been delivered to me on 09/07/2016. don't know whom???. but not even a single paper reached me on that day. on 10th when i went to postman's home he gave me broken seal container missing mobile from it. only adaptor was there. i don't know what's happening with flipkart... it's a fraud company and always cheating with customers.

Hi, it's sushil. i have ordered led bulbs with order no od[protected]. one of the two led bulbs is faulty. please help me to change the faulty bulb with new and good one. it is really shocking that there is no quality check happening from suppliers end. it's hampering flip kart's image. please arrange to change the faulty piece as soon as possible.

I purchased laptop charger lenovo ideapad b480 20v 3.25a 65 adapter.
It was specifically mentioned about laptop make and model but received charger was not fitting to my laptop.initiated return request, got message about date and time of pick up ; which was changed by flipkart, rather delayed by flipkart. later status on website shows, return is not possible as "not as per return policy".

Refund (return id:[protected] cancelled view return details

My name is chengappa from hebbal.
I have place order play station 4 order no od[protected]
Received wrong item on 7/07/16 around afternoon.
Same day complained about wrong product ref:in[protected].
Every time call customer service same reply wait for 24 hours to resolve.
Today is 9th day same reply. When i ask to connect customer service manager they say he is busy, cannot receive calls. Is this kind of service flipkart provides?

I have ordered hitachi 1 ton ac 5 star on 25.06.2016 for rs. 33, 035/-, the delivery date promised was 30.06.2016. since 30.06.2016, they started sending wrong sms and e-mail and they tried to deliver the product but house was locked, the complaint of which i filed with flipkart.

On 5th july 2016, they sent me e-mail and sms that my order has been cancelled and will send the refund. on 5th july 2016, price of product was increased from 33, 035 to rs. 36, 000.

I have made complaint about this to company and they assured me that i will get the product delivered. however, since that day, there senior officers refused to talk to me and yesterday they told that they will refund only rs. 33, 035/- and not deliver the product as well as don't pay difference amount to me.[protected]. i am feeling cheated. till date, i have also not get refund.

My name is amit gupta
Registered mobile no. [protected]

This is to inform and complaint about my purchase of mobile letv le 1s on 9 feb 2016 under an sale. as per the condition of the sale – if any customer buy letv le 1s on 9th feb 2016 using the axis bank debit/credit card - would be eligible for additional 10% of cash back; that will be credited in april 2016 by date 10th.
I had participated in the sale to purchase the mobile on 9th feb and used the axis bank debit card to make the payment for the mobile and order number was - od[protected]
Still now there is no proper response from flipkart when they will escalate this issue..
Pl.. kindly help me regarding this problem

Hi,

My name is parth
My order id od[protected]
I have ordered on 6th july 2016 honor holly plus 2 for 8499/- when it was delivered it was a used product and the camera and touch was not operating properly.

I asked for refund so after initiating the request they told me on 7th july it would be picked up from my house and then no one picked up till now i have complained almost more than 10times and complained to pickup my product and give refund but everytime when i call they say tommorow and their tommorow is not be yet come it 9th today and still they have same answer.

I am really frustrated please help how to get refund.
[protected]@gmail.com

I had ordered 2 split air-conditioners from flipkart and received delivery on 19th june, 2016. however, after the installation team visited my apartment the next day, they disclosed that i would be required to make certain structural modifications in my apartment to install the acs. subsequently, flipkart had a senior installation team visit my apartment on 23rd june, 2016 who suggested a way-out for installation of one of the acs; however, the cost of installation was substantially higher than initial at rs.6300.

Despite the significantly higher installation expenses, i agreed for this since their team was insistent and i was left with no other choice. however, for the other ac (which continues to lie in my house untouched), there was no feasible solution provided and despite me having requested flipkart several times, they are not co-operating in taking return of the product (although the product is still packed and in the same condition as it was initially delivered).

This instance reflects very poorly on flipkart's customer service and is causing great loss to someone like me who has been a regular customer for them.in fact, i have checked and all other retail outlets also co-operate with the customer in such instances. i would request flipkart to take a return of the product and duly refund the amount paid for the same.

Without confirmed mobile status "consignee unavailable at address specified, to be re-attempted[protected]" but i still waiting in this address.
[protected]a[protected]-[protected]lastmile) / undelivered dispatched

Status / scan details

Status type status status date remarks location updated by
For further details / clarification on the remarks / additional instructions please contact us at +[protected] between 8:00 am to 9:00 pm on monday-saturday and or write to us at customer. support (at) delhivery.com

Undelivered dispatched july 9, 2016, 9:18 a. m. out for delivery ghaziabad_rjndrngr_dc (uttar pradesh) delhivery
Undelivered pending july 8, 2016, 7:01 p. m. consignee unavailable at address specified, to be re-attempted[protected] ghaziabad_rjndrngr_dc (uttar pradesh) delhivery
Undelivered dispatched july 8, 2016, 10:12 a. m. out for delivery ghaziabad_rjndrngr_dc (uttar pradesh) delhivery

Initial order placement of lg refrigerator 5 june 2016
Product delivered 14 june 2016 (defective - dent and scratch on front door)
Technician visited - 15 june 2016 (confirmed about the defects on front door)
Replacement request placed - 16 june 2016
Pickup was scheduled on 24 june 2016
But still pickup was not done by them and we had already done payment and suffered a lot by such behaviour of flipkart.
Also they promised us that they deliver us the replaced product by 7 july 2016.
We need urgent delivery of our product and compensation against the trouble caused to us.

Order id #
Od[protected]
Ordered for samsung galaxy s5, i was out of station, i came back on 28th may and opened the package and found phone came with no accessories though it was properly seal packed. Also taken unboxing video because these days if you purchase any product from e-commerce websites its mandatory take video while opening the shipment package, as their sellers did too many scams already.
Then,
Within 30 days of replacement policy i filed my concern on 28th may.
Customer care guys are just wasting time every day, but senior already promised me for the return of my order.
Check the note of senior team, and my pickup already been arranged by flipkart.
Check my previous screenshot, and the same status same concern you are sharing me over 4 days.

Your call was scheduled every time and wasted my valuable time. Contacted over 15-20 times.
So now do the needful asap.
As per my complaint senior check all details, she also placed the note my device is not starting up apart from missing accesories.
So right now you have to the needful within 24 hours

Customer care is passing time by asking inorder to look into the complaint. But they are doing nothing. Been a loyal customer since 2010. But i'll never order any product from flipkart anymore.
Take an action by end of day else i'm prepared to file a lawsuit against flipkart.

I purchased a samsung galaxy j7 2016 on 23rd of june 2016 thinking that it will be delivered in a weeks time as i had to gift it to somebody and i also paid extra to flipkart to do birthday packing gift box. to my surprise i got it delivered on 24th june 2016 itself and i just kept it aside. i gifted it to the person on 4th july 2016 and we observed the call sound quality was wierd at different times. so we took the phone to samsung service and have it checked, they said its defective piece and speaker has to be replaced. when i called up flipkart on 5th july 2016 they said 10days policy is over and you have get it repaired. i just opened the box and flipkart tells me to get it repair. i doubt if flipkart is selling new products or showroom s rejected handsets and doing false business. i was such a loyal customer of flipkart specially from ws retail and this is what we are getting in return. daily i spend 2hours on call with flipkart and every new person says our escalation team will cal back and nobody will call back. even floor managers gives wrong commitments to customers. i spoke to mr aijaz and ms pushpa who are floor managers in flipkart cs desk and they say in few hours your getting call and nobody will call back. now i am planning to appeal it and proceed legally and sue flipkart big time for their false business practice and cheating customers this way.

My order # od[protected] [incident: in[protected]]

I complaint about the broken product (slicer dicer) 20or more days before which is not solved yet.

This is to bring to the notice that an order was placed order id: od[protected] for 2 portable chargers. on receiving its delivery on 08/07/2016, the bill mentioned about payment for 2 chargers and the same was done i. e. rs 1378/- but on opening the parcel it was a great shock to see that only 1 charger was delivered.
The same was immediately to mr. mukesh saini ([protected]) who delivered the product.
Further on their customer care page a complaint cannot be sent. i have tried sending it multiple times.
This is highly unacceptable being a customer of flipkart.
Kindly resolve my issue as soon as possible.

My moto g 3rd gen handset loudspeaker not working good condition. i have a warranty of 1 year but before 3 months i not working, my handset mei [protected] black in colour track id zy2226d42s set noce0168 i have booked in december but before warranty its not working model no xt1550. i want to return it i want how can i get favour of this things, please do needful for this im excepting reply for this complaint, otherwise i wont recommended, please do needful for my copmplaint