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Flipkart Complaints & Reviews

2.8
Updated: Dec 9, 2025
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Flipkart reviews & complaints page 2009

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S
Sunil Balani
from Mumbai, Maharashtra
Jun 10, 2016
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Address: Mumbai City, Maharashtra, 400089

I have bought i phone 6 on 3rd june from flipkart, it reached me on 5th june 2016. From 7th june it started giving me problems like over heating, unable to use 3g internet and battery always shows 100% and phone gets automatically switched off.

Same has been on followup with flipkart, it has 3o days money back grantee. After filing complain following are massages recd. On my registered mobile number from flipkart on [protected]

"dear customer,
Download the flipkart smartchk app using the following link:
http://fkrt. It/pi4nhuuuun
Please call us on [protected] after you have installed the app, so that we can troubleshoot your device.
For download instructions and other details, please check your e-mail.


"return request: we have received your return request for apple i... With order id od[protected]. We will get back to you with an update shortly. Please check your email for more details or click here: http://fkrt. It/~z2zznnnnn".

" your return request for order od[protected] has been approved. We have scheduled a pickup for the product by friday, jun 10, 10:10 am. Thank you."

As per date above even after following with flipkart call center, still no one has visited my place for mobile pickup and also i have recd. Msg from call center that they have not approved my request but sms recd. Says it has been approved.

This is worst ever experience from india's biggest online retailer.

Regards,

Sunil balani
Flipkart customer support has been notified about the posted complaint.
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    P
    Praveen Ahuja
    from Gurgaon, Haryana
    Jun 10, 2016
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    Address: New Delhi, Delhi, 110019
    Website: www.flipkart.com

    Dear concerned,

    This is to bring to your kind attention that purchased a letv phone, model no le x507 through flipkart on 25/5/2016 for my wife’s birthday, i wanted her to be surprised with all the features it has but in reality it turned out to be a big disaster, the camera quality is pathetic like anything, and the battery given in it heats up like anything and heats up our ear and head which can be life threatening to my wife and if anything happens to her i will not leave anyone from this company nor flipkart because i have asked several times to get the refund and take the product back. I have trusted you guys and this bull product you have given me??? When i called up your executive, they denied for return and disconnected the call.
    Flipkart customer support has been notified about the posted complaint.
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      A
      akgodara
      from Delhi, Delhi
      Jun 10, 2016
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110030
      Website: www.flipkart.com

      Hi your seller (Shoeisland) is really fraud, he sent me different than shown on the website and even color is also different. If flipkart is really concerned about his customer, he must xis this issue.

      Now you are not accepting my refund request don't know why i have made a refund request within 5 mins i got the order.

      I don't want this product any more as i didn't get choice product. Please take your product and refund my money.
      Dec 4, 2016
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 31, 2016
      Flipkart Customer Care's response
      Hello,
      Greetings from Flipkart!
      We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.
      Call us:
      We're available 24 hours a day.
      [protected]
      Mail us:
      [protected]@flipkart.com
      Hope this helps !
      Thanks for shopping with Flipkart.
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        C
        Chitra Dutta
        from Amritsar, Punjab
        Jun 10, 2016
        Resolved
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        Resolved

        Terrible service... I have ordered a sansuai 1 ton split ac from ws retail at flipkart (Order no. Od[protected] and received the incomplete delivery (Only outdoor unit). I have immediately called and complained and was advised that my complain has been registered and team will call me with a resolution in 3 days on the day i was to receive this call they send me a mail asking for 3 more days to respond. When i heard nothing post the given tat i called up the call center and was only asked to wait for the so called concerned team to call me... All they keep telling me is that someone will call but no one does and every time i call their call center i get a different agent who has no clue what's been going on about my complain
        Dec 5, 2016
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 31, 2016
        Flipkart Customer Care's response
        Spoke to customer and issue is resolved.
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          S
          sukanya491
          from Noida, Uttar Pradesh
          Jun 10, 2016
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 560106
          Website: Flipkart.com

          Friend ordered "signoraware 501 3 containers lunch box" using my flipkart account. Since she was unhappy with the product, she had returned it, now they the amount is stuck with flipkart people. As they say that the bank details are incorrect and the website is not letting me to update it. I also sent the bank details through email and tried to update over the phone. But still it is not been refunded though the details are correct. My friend is really upset with flipkart and they cant do this for a new customer like her.
          Od[protected]
          Dec 1, 2016
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 31, 2016
          Flipkart Customer Care's response
          Spoke to customer and asked account detail and found its correct but name was different hence asked for declaration form which she already shared hence TAT 5BD given and if any issue we will call back.
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            V
            Vimlesh222
            from Mumbai, Maharashtra
            Jun 9, 2016
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110032
            Website: Www.flipkart.com

            I bought skullcandy S5URJW-557 Uroar wired bluetooth headphones last 28th may 2016 . And after I received product I am not impressed from the product and after 1 hour I reqest to return the product but flipkart called me and saying we will not return your product. So why they give advertising to return your product very easily if you are not like it. If flipkart not take return your product so why they advertise to YouTube and television and etc. I think flipkart you have very bad marketing and you are not satisfied me with yourself.
            Please give me solution Indian consumer complaints forum
            Thanku
            +2 photos
            Dec 5, 2016
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 31, 2016
            Flipkart Customer Care's response
            Spoke with customer as he said that he didn't like that product so he wants to return the product. So informed to customer that we would not be able to take back the product as per the policy.
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              G
              grv_mishra
              from Mumbai, Maharashtra
              Jun 9, 2016
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              Address: New Delhi, Delhi, 110018
              Website: www.flipkart.com

              Dear team
              I gaurav mishra mail namo. Moto. [protected]@gmail.com mobile no-[protected]
              I ordered a lg led tv from flipkart on 25-may-16 with order id od[protected] according to flipkart, order will reach at given address till 09-june-16 i got a call on 4th june from courier company on my contact no-[protected] which updated with delivery address stating that your courier has been received at faizabad please come and collect your courier otherwise we will send it back. I call to flipkart customer care on the same date and informed them that courier company refused to provide doorstep delivery flipkart executive said do not worry we will arrange you delivery at your doorstep. One or two time i received call back from flipkart also related my concern they said same. Now today i got a text message again from flipkart that they deliver the product till 12-june-16.
              When i ordered the product i clearly mentioned my area pin code then why i am facing this type of problem.

              I placed order for my sister marriage its very important for me i am a regular customer of flipkart i have placed different order also from flipkart.
              Surprising fact :-
              Order placed on 25-may-16
              Reached at faizabad on-04-june-16
              From faizabd to delivery distance 10-20 km
              Time has been taken 6 days to deliver item for 10-20km distance but not delivered yet.
              When i received call from courier service and i asked when my item will be deliver courier person said courier can be deliver if any couier boy wil be available otherwise same will be returned.
              Washing maschine has been deliver at same address which order from flipkart on the same day.
              Courier person who deliver washing machine asking for rs-50-100 for kharcha pani i refused to pay him single rupee.
              He was doing miss call on my given number [protected] at the time of last delivery (Washing machine).

              Now tell me why should i wait for 12-june-16 while i am with touch of your customer care service and informed them all the details. As a customer i need proper response why my order is not deliver yet. I have prepaid for the same.

              One more funny point
              In flipkart order details there is mentioned that customer no response while i am following regular basis with flipkart customer care for my order

              Flipkart is a brand name flipkart needs to be contact with their courier facility for delay. As a customer i paid flipkart not to courier company so i request to flipkart find out the exact reason and give a trust full response.
              Flipkart customer support has been notified about the posted complaint.
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                A
                amendonza48
                from Badvel, Andhra Pradesh
                Jun 9, 2016
                Resolved
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                Resolved

                Cheating on discounts and delivery charges

                Address: Bangalore, Karnataka
                Website: www.flipkart.com/nilgiri-royal-winter-green-oil/p/itmdzbg6mvrcdhzz?pid=BEODZBG6JXN4QSNB&cmpid=co

                Want further proof of ho Flipkart and its sellers are cheating customers? Check out the following website: http://www.flipkart.com/nilgiri-royal-winter-green-oil/p/itmdzbg6mvrcdhzz?pid=BE...
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                rilah
                from Aluva, Kerala
                Jun 9, 2016
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                Address: Bangalore, Karnataka
                Website: flipkart

                Ordered for an item in flipkart ..and I paid it through my credit card...date of delivery was 3 June 2016...the product was not delivered yet...I don't get a single msg or any informations regarding the delivery from them...such a bad service...I need my money back or you should issue my product...neither I will complaint to court...I have heard a lot of complaints about ur service... But now I realised it was all right...shame on u...such a huge company and not have any response...so badd..
                Flipkart customer support has been notified about the posted complaint.
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                  A
                  amitrms
                  from Delhi, Delhi
                  Jun 9, 2016
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka, 122001
                  Website: www.flipkart.com

                  I got this phone on 30th may and from the same day i started facing many problem like Overheating problem during charge/call/video streaming, Finger print scanner is not working, showing high temp alert message after taking 15 photographs, sound quality is very bad. So i just requested return for this product and make return request on 5th June then got a call from flipkart and he told me that Le Eco engineer visit at your doorstep and resolved the issue. The last date was 8th June to resolve this issue but on same day (8th June got call from Flipkart as resolve date is increased and now your issue would be resolved by 11th June. I told many times to Flipkart customer care to arrange pickup to return this phone however till date they have not resolved my issue and not taken return request and refund my amount as well. The behavior of customer support executives is also not good so really worried for my refund from Flipkart.
                  I am very disappointed from Flipkart on this issue. I need to take action against this company so no one face same issue.

                  Flipkart Order ID: OD[protected]
                  Dec 3, 2016
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 31, 2016
                  Flipkart Customer Care's response
                  On checking the records we found that the refund has been given.
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                    S
                    Saby Da
                    from Bengaluru, Karnataka
                    Jun 9, 2016
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                    Address: Kolkata, West Bengal, 700075
                    Website: www.flipkart.com

                    The mobile Lenovo Vibe P1M came with a missing charger and usb cable. I immediately lodged a complaint for refund on the same. However now they are saying that it cannot be processed since I have opted for many refunds/replacements earlier. It's true. The majority of my refund/replacement has been for mobile devices for proximity sensor non-working issue which has been verified by smartcheck app of flipkart by agencies. It's nothing like I said and they believed. This is absolutely transparent. But this time they are not accepting my request. What should I do if they provide defective products and also with missing accessories? Kindly help me out. They are repeatedly rejecting my request.
                    Flipkart customer support has been notified about the posted complaint.
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                      Thelukuntla Ramakrishna
                      from Hyderabad, Telangana
                      Jun 9, 2016
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                      Address: 500059
                      Website: www.flipkart.com

                      Order id:od[protected]

                      Seller: lavaestore review seller
                      Order date: 4 june, 2016 11:39 am
                      Item shipped. Ekart logistics : fmpc[protected].

                      Thu, 9th jun
                      06:16 pm
                      Hyderabad
                      Undelivered. (Rescheduled to:[protected]:00:00.0)

                      Thu, 9th jun
                      02:50 pm
                      Hyderabad
                      Out for delivery

                      Thu, 9th jun
                      10:48 am
                      Hyderabad
                      Undelivered. (Rescheduled to:[protected]:00:00.0)

                      Wed, 8th jun
                      08:12 am
                      Hyderabad
                      Out for delivery

                      Wed, 8th jun
                      04:44 am
                      Hyderabad
                      Received at lbnagar hub

                      Tue, 7th jun
                      07:02 pm
                      Hyderabad
                      Dispatched to lbnagar hub

                      Tue, 7th jun
                      10:09 am
                      Secunderabad
                      Received at medchal sort facility

                      Mon, 6th jun
                      01:49 pm
                      Secunderabad
                      Dispatched to medchal sort facility

                      Mon, 6th jun
                      11:22 am
                      New delhi
                      Received at mahipalpur sort facility

                      Mon, 6th jun
                      11:03 am
                      New delhi
                      Shipment in-scanned at mahipalpur sort facility

                      Mon, 6th jun
                      11:03 am
                      New delhi
                      Dispatched to mahipalpur sort facility

                      Mon, 6th jun
                      11:03 am
                      Seller facility
                      Your item has been dispatched

                      Please item will be not delivery my home but why before two days iam seeing
                      Undelivery undelivery in display

                      Please i want mobile today request
                      +1 photos
                      Flipkart customer support has been notified about the posted complaint.
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                        A
                        adithsree
                        from Muluppilagadu, Kerala
                        Jun 9, 2016
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                        Website: flipkart.com

                        Ordered for a leeco 1s eco mobile phone worth Rs:9999 from flipkart and payed the amount through debit card. Now they are saying can't deliver it and will recredit the amount after days. Now i am helpless, that i was not able to get a gift for my brother and dont have the money also now for a short time to buy another from shop..flipkart just make people fools and eating our money. Very bad experience.
                        Flipkart customer support has been notified about the posted complaint.
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                          J
                          Jayashree Arumugam
                          from Chennai, Tamil Nadu
                          Jun 9, 2016
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                          Address: Bangalore, Karnataka, 600036
                          Website: www.flipkart.com

                          I bought a samsung on7 mobile from flipkart on 17th may. I started using it on 1st june. The mobile has many issues like overheating, quick drain of battery and internet problem. I started calling the customer service from june 2nd. I am not getting proper response from flipkart and they keep dragging my complain. Seems like the are trying to cheat. I am attaching images for reference. Please take necessary action.
                          +2 photos
                          Flipkart customer support has been notified about the posted complaint.
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                            S
                            Satish Gite
                            from Pathankot, Punjab
                            Jun 9, 2016
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                            Address: 400001
                            Website: flipkart

                            I am flipkart booking id od[protected] brainbell bluetooth lighting speaker-790 wireless mobile/tablet speaker on flipkart but flipkart send to 2 time diferent product to me firs time diferent compony product and next secound time onlite bluetoothe speaker
                            I am paid rs 500/- but flipkart send to diferent product onlite bluetoothe speaker price on box is only rs 35/-
                            Coustomer care sead to spake to me give me your bank a/c no
                            I am spake to coustomer care please send my origenal product on brainbell bluetooth lighting speaker-790 to my address but my request is not acepetad
                            Flipkart customer support has been notified about the posted complaint.
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                              R
                              rohitpathak2
                              Jun 9, 2016
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                              Address: 476337
                              Website: www.flipkart.com

                              I ordered redmi 2 prime phone on 28 dec 2015. Payment is done by debit card amount of ₹6999. The delivery date is 5 january and i have not recieved phone in box and recieve some kind of magjines in folded form, i complaint customer care and they take my request and they sent me phone again and the product was delivered on 13 jan 2016 but once again i recieved some magzines in place of redmi 2 prime phone ordered, i again complaint to customer care but they always hold me for 2-3 days, they told that your complaint will be resolved in 2-3 days, finally they called me and said that you have recieved the phone, you complaint is not true, then i asked them to trace imei number so they told that now issue is transfered to legal team they are investigating this issue and now customer care cant help you.
                              Flipkart customer support has been notified about the posted complaint.
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                                H
                                Hashim Pathan Khalil
                                Jun 9, 2016
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                                Address: Pune, Maharashtra, 412114
                                Website: Flipkart.com

                                Hi All,

                                I ordered this phone on 3rd June 2016 and as per the stats from Flipkart Tracking website it has not even been packed yet. NO MESSAGE OF THE ORDER PLACED OR EMAIL RECEIVED WITH THE INVOICE.

                                Its 6 days today and I have been calling Flipkart daily 6 times to expedite the delivery process but noone helps me out. The customer service agents just repeats the same line like a ROBOT "We will deliver you your product on out before the delivery date please don't worry". What would they be saying about their website "Our website is down and some tortoises are working to fix it meanwhile just ignore our STUPID AND PATHETIC GOOD FOR NOTHING website".

                                I have been requesting to deliver my product on an urgent basis like I did with Amazon and they immediately worked it out for me. I expected the same service from Flipkart but they have given the MOST PATHETIC SERVICE I HAVE EVER RECEIVED FROM A RETAIL GIANT.

                                From next time onwards, I WONT EVEN BUY A NEEDLE FROM FLIPKART..

                                Thanking you for your Pathetic service Flipkart,
                                Hashim Pathan
                                Flipkart customer support has been notified about the posted complaint.
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                                  SiddharthDixit
                                  from Rajgarh, Rajasthan
                                  Jun 11, 2016
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                                  Address: 464001
                                  Website: Flipkart

                                  I have buy mobile from flipkart I have made my payment online by credit card for my mobile than after that have send me a empty box whan I open the box I found a book only in the box I paid than 5599 RS by credit card for my mobile now they are not refund my money I am m call than for refund but they are not taking action for my refund this is
                                  my oder no OD[protected]
                                  +1 photos
                                  Flipkart customer support has been notified about the posted complaint.
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                                    ronak jain 1994
                                    from Palghat, Kerala
                                    Jun 9, 2016
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                                    Address: Chennai, Tamil Nadu, 600044

                                    This is ronak ..i bought mobile from flipkart. But the mobile is default. I gave it to that respective service centre but still it has same problem.. Service centre representative is not responding properly. I requested them to change my mobile because it is default piece but they are not responding properly.. I thought flipkart use to sell branded products but swipe elite is totally local.. No more trust on flipkart hereafter no more online shopping in flipkart. Such a waste mobile.. Mobile :swipe elite
                                    Problem : touch
                                    Default mobile

                                    Contact no:[protected]
                                    Flipkart customer support has been notified about the posted complaint.
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                                      S
                                      sanyal100
                                      from Udhampur, Jammu and Kashmir
                                      Jun 8, 2016
                                      Resolved
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                                      Resolved

                                      Address: 182101
                                      Website: www.flipkart.com

                                      Dear sir/madam
                                      My name is neeraj sanyal and i am preparing for bank exams. I am from jammu. On 1st of june, i ordered a sbi clerk main exam book and it was delivered to me on dated 6th june. (Od[protected]
                                      But my complain is regarding price of the book. I have given rs425 for this book. But when i saw the marked price of the book.. It was just rs355 and delivery of the book was free and flipkart has charghed above marked price.
                                      I think it is unreasonable price and i am not satisfied for this
                                      Please rectify my problem if it is genuine.
                                      +2 photos
                                      Jun 14, 2016
                                      Complaint marked as Resolved 
                                      company has refunded money.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 05, 2016
                                      Flipkart Customer Care's response
                                      Issue is resolved by giving difference amount.
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