Flipkart Complaints & Reviews

Company no provided return policy I order a LG mobile, delivered today when I open mobile their is network and camera problem when I call to customer care regarding they said goto service centre for this. But when I order I ask from customer care regarding this they said u have to do complain within 10 days after delivered plz help me what should I do I think goto consumer court for this because company provide defective product I think

I purchased this smart phone online from flipcart on 2nd June 2016. On Sat during set up I figured that the Wifi option on the phone is not working and wifi is always disabled. So I initiated a replacement on the phone on Sunday 5th June 2016. I received the order saying somebody will contact me within 48 hours.

Since I didn't receive any calls or update I sent a mail to Customer care at [protected]@flipcart.com, I received a prompt reply saying somebody will contact me on 7th June by 6 PM.

Again nobody contacted me I sent another mail on 8th to which I received another prompt reply saying somebody will call me 8th June by 6 PM. Waiting for the call now.

Considering the current run around I have requested that I don't want a replacement and I need to retun the phone with my money back.

I ordered a windcheater from flipkart. I was not satisfied with the quality of the product so i returned it. Now, even after more than a week i haven't received the refund amount.Instead, these guys are calling me to return the product. How can i return the product twice? I have reverse logistics slip from delivery too. I have shared with flipkart but still they are not entertaining me. I feel i have been badly cheated.

Dear sir // madam

I will purchase led tv as on 13.05.2016, thru flipkart. But its recd.In damage conditions. Am requested for replace this item as on dated 17/06/2016. But its not replace till date in period 23 days. I hope you are understand my problem. I want my amount rs. 17565/_ refund asap. Its details are below: —

Order id : od[protected]
Return id:[protected]

Regards
Jaikee singh
M. [protected]
E mail. [protected]@gmail.com

Dear sir, my name is gaurav mittal. I play world t20 guessing game 2016 and my rank is 23 i win htc desire 601 from uc browser. I got mail from flipkart behalf o[censored]c browser but they said this phone is not available in stock you can get 18000 rs. Voucher or you can purchase any other phone from flipkart instead of htc desire then i sent a link of oppo r7 lite on khyati patel mail id the flipkart vendor this phone was in stock when i send her link but now they don't want to give any proper answer when i get my reward and they make many time dispatch but i not get please check this. Gaurav mittal [protected]. [protected]@gmail.com

This is my order number od[protected]

i had ordered this cover i had get deffective so i had intimate flipkart ...They alway saying wait 48 hrs we will respond u but they are not responding me


i want my money back rs 480...From flipkart plz take strick action against flipkart for deciving fraud money from customer...I will never buy any future products from flipkart and also recommended evryone not to buy any products from flipkart

I purchase online
Order ID is OD[protected]
the proeuct is not as per specification as show in Add.
so I want to change or return and refund my 399/-
There was a pic on your add...as a 16gb micro sd card with otg card reader
with it...but when I received the product I only receive the Sd card...no Otg
card reader with the product. so I cant use the sd card as otg pendrive.

goutam deb
Midnaore, WB, 721101
[protected]@yahoo.in
[protected] / [protected]

Subject tv got delivered to my premises on 30/05/2016. During the installation phase it was observed that the inner screen of the tv was damaged and was totally blur. Immediately a complaint was lodged by me. We bought the tv during the sale season and hence requested for replacement and no refund. Till date there has been zero interest from flipkart in resolving the issue. My request to the high level officers is that we in india have very recently developed this habbit of purchasing through internet and flipkart is one of the popular online portal. Please take initiative to keep this goodwill going. Hope you would understand and will do the needful.

My order no is od[protected].
My complaint id is[protected]
Order delivered on 31/05/2016
Engineer for installation arrived on 31/05/2016

Regards
Deepak barawal
[protected]

I refer to the following purchase from flipkart
Order number[protected]
For hp pavilion x360 11-k10tu laptop
Invoice no f 00126 for rs 29, 300- dated 07may2016
Delivered on 12may
Machine serial no : 8cg6070ffb, pn : p3c91pa#acj

I have sent flipkart 5 emails about this defective laptop. These are dated
16may, 19may, 23may, 28may and 06june. Despite the defect, flipkart refused to accept a return giving reason "... Issue has been resolved between you and the seller..."

The issue was never resolved so this reason for reject stated by flipkart is false.

Refusal by flipkart to accept a return is also contrary to their policy shown on the website which says that a defective item will be accepted without questions if the request for return is made within 10 days of delivery.

Flipkart directed the matter to the manufacturer hp to resolve the
Issue which they have tried to do since 01june. I have received an
Email confirmation on 06june from the manufacturer hp that the defect in the laptop cannot be repaired despite their attempts to do so. Hp
Has suggested that i approach flipkart for a replacement of the laptop or a
Refund. Hps email is appended here below.

I am quoting what the manufacturer hp says "... Please contact flipkart
For getting the refund or replacement for the unit as the unit is having
Restarting issue and not able to use the notebook,..."

The manufacturer has admitted that they are unable to rectify the defect and that the laptop cannot be used, which proves beyond doubt that the laptop is defective. So flipkart is obliged to take it back from me as a return, and i am entitled to a replacement or refund. Therefore i would request flipkart to have the laptop picked up from my address as i wish to return it immediately.

As i have been put through so much inconvenience by flipkart, i am no
Longer interested in a replacement. Please give a full refund of rs 29, 300-
That was paid for this defective laptop.

Please note my email for correspondence is [protected]@gmail.com. Please cc all emails to my father at [protected]@yahoo.com because i am travelling and my father will manage this matter on my behalf from now onwards.

Thank you

Saumya singh


— original message —
Subject:
From: hpsupport_global
To: [protected]@gmail.com, [protected]@yahoo.com
Cc:

Dear saumya,

Thank you for your continued patronage towards hp!

Being a valued customer, we assure you of our timely assistance in taking care of the issue with your hp pav x360 convert 11-k107tu all.

Based on the case notes, please find the case details below.

Issue reported :
Case number : [protected]
Serial number : 8cg6070ffb

As discussed over the phone, please contact flipkart for getting the refund or replacement for the unit as the unit is having restarting issue and not able to use the notebook, even after performing the steps. Also please
Note, hp does not have refund process.

Note: this case will remain open till today end of the day and we request you to update the case at the earliest, so that we could adhere to the schedule in completing the service, based on your support contract coverage hours.

For further assistance with this case, we request you to use hp support centre (Hpsc) to update the case using the link: www.hp.com/go/hpsc

If you are considering purchasing an extended warranty, buying a new unit or accessories for either your notebook, desktop or printer please feel free to write to us at [protected]@hp.com and we shall revert to you at the
Earliest.

Once again, thank you for contacting hp.

Archana p
Hp trusted advisor
India commercial support? Personal system
Hp customer support

Hp appreciates your business.

Flipkart services are very very poor. The sevice man at rajahmundry service center dont even believe me for the warrenty given to my product. I even show him the details of product in official flipkart website but he is so reckless. It is better to remain the worker that costumers satisfaction is an important criteria. Otherwise it may give a bad impression on whole flipkart because of a single worker.

Hello,

I am having hdfc bank account and i notice there is debit of rs, 40900.00 n my account for flipkart purchases on 6th june 2016. I want to inform you that i have not made any purchases and authorized any payments. The details of my account and transaction are as follow:

Hdfc bank : account number: [protected], kamala mill branch-mumbai india
Account holder name: dasharath gawde
Tranction details:

Date : 06/06/16
Narration: pos 436303xxxxxx2879 flipkart interne pos debit
Chq./ref. No. [protected]
Value dt: 06/06/16
Withdrawal amt: rs.40900

This is fraudulent transaction done in my account and i have raised complained with hdfc bank too. Request not to deliver any goods under this purchase.

For any further details please contact on mobile number.

Regards,
Dashratha gawde.

I purchased shoes from flipkart I wear only 6 days her upper net got damaged I complained flipkart 3 times they send her executive but both times they disagree to replace the shoes. They both times rejected replacement. The flipkart company gives 30 days replacement warranty but still 3 times he rejected complaint. He said that I wear it 6 days so it is used shoes but you say If I not worn that shoes so how will I know about the bad quality of shoes please help me for this. I want justice against flipkart online company. My mobile no [protected]

Dear Seller,

It was really a bad experience with you that I've purchase an order having order ID # OD[protected], In that I was facing problem it was getting heat too much after few minutes. I've called several times to customer care but didn't get any satisfied response. I am a continue customer of flipkart also my collegues are using its facilities. I'm going to instruct all about to avoid FLIPKARt and also share my problem my social media & on your website.

I was tried many times with your customer care executves and also I've check with smart app as well as instruct by your executivesm, but all are just execuse to increase the replacement time.

I want my mobile replacement, I'm not asking for refund.

So it was a final intimation to you that if you're returning this product & give a new proper one, then its ok. Otherwise I'll do what not suits you.

Need immidiately reply & hopeful response. I'm waiting for your valuable response.

Pickup address :

D24/397, 100 Ft. Road,
Chattarpur Hills, New Delhi-74
Contact : [protected], [protected]

I had ordered a piece of headphones from flipkart worth rupees 1850 and received a wrong product 4 times because of fake product and now i have recieved a product which is also a defective and cheap product and just want to complaint to the head of the company that i just need my right !! And to make this complaint against your company ( or say bloody company ) which should be closed because it is not working and giving service properly.

Dear sir
Me ne flipkart me se phone purchase kiya tha vo mera phone out of deliver ho gaya he me ne costumer care me bat ki to muje bata ya ki apke address per ham delivery nhi kar sakte phele bhi me ne flipkart me se kai chje purchase ki he yahi address per is bar ese bolrahe he ki ham delivery nhi karsakte. Please pn deliver krvai e mere ko gift me dena he. Please... Phone delivery karoge ya nhi mu je proper reply dijie [protected]. Pathik patel

Hi,

I ordered a moto x play on flipkart website using credit card. The order was marked as confirmed and the confirmation email and message was received by them.
15 min post confirmation, they cancel the order giving some stupid reason and my money is blocked with them for another 15 days

I want flipkart to answer how can they cancel a order once they have blocked customer's money and also given order confirmation.

Sheer lack of committment.
I want flipkart to notify me when the product will be next available and give assurance on its booking.

Sir i bought a product from flip kart order od[protected]. Lava a76 4g.

Product is defective (Os not working properly) so i requested for the return of the product as per flip kart rules. So they told me that pick up will be 3 june but then i called they told pick up will be rearranged 4th june 12.30 p. M. But then i repeatedly called 5 june they repeatedly told pick will be held 12.30 p. M. Then after 12.30 p. M. I called flip kart executive then they told pick up will be rearranged 6th june 12.30 p. M. I called to customer care many times and they say the same thing that tomorrow we will arrange it..,. And they refused to provide me the contact information of nodal officer... Service of flip kart is pathetic and they harass the customers so please look into this matter and they are not refunding my money.

Please do the needful

Regards
Lav thore
[protected]

I have ordered the product and order no. Is mentioned below on may 30, 2016 from flipkart.com by paying the complete amount and on june 6, 2016. They have mailed me that your order is cancelled without informing me anything in advance. They have stated the following in a mail : "we would like to inform you that we are processing your cancellation request for the following items in the order od[protected].

Before cancelling the order i didn't get any call from flipkart that we would like to cancel your order because of xxxx issues.

Regarding the delivery i had discussion with flipkart executive and floor manager on 5 june 2016, they committed me that you will get your order by 6 june upto 6:30 pm,

After got a call of cancellation from flipkart i had word with floor manager shoheb shaikh, he told me the same that your order got cancelled. I explain him each and everything like, i didn't cancelled any order...

I have purchased so many products from them and they are having my all the details with them. On the same address flipkart delivered me other orders. This is my most worst experience with flipkart.com. I want my order to be processed as scheduled by any way.

Sir i have purchased mobile red me note 3 from flip kart in his site they have mentioned that delivery available at pin number 382150.

My order number is od[protected]

Payment made by me and order approved by him after three day they have cancel my order with remarks courier partner was unable to deliver items.

Still as on date they showing that delivery available at 382150

They didn't contact me for another address and state way cancel order

My question is if they didn't deliver order why take the order. And why cancel me without concerns me.

I request you to please take suitable action in this regard

My order no 0d[protected] & od[protected]. Mene flipkart mese 2phone purchase kiya tha uski delivery date 09/06/2016. Thi mene phone ka status dekh ne ke lie flipkart comoros care me call kiya to vaha se mera phone not delivery as bol rahe he our already me ne apne vahi address pe kahi chije purchase kihe. Our mera order cancel kardiya he our pn me sms kiya he ki mere address per courier nhi deliver karsakta is ke pahe le me ne kai chije purchase kihi usme to deliver hoti thi isme kyo nhi aur mera phone dusre kisi kon deliver kardiya he. Please deliver my order please tomorrow& proper reply my mo no.[protected]/[protected]