Flipkart Complaints & Reviews

Sir/Madam

I have ordered 05 items on 07.01.2023 on Flipkart and the total amount of Rs. 1943 has been deducted and transferred from my phone pay account to Flipkart for Order No.OD[protected]-TX–00 with Transaction ID: T2301071835274897699825 with UTR:[protected], but order status showing pending since transaction day i.e. 07.01.2023. On repeated requests and complaints on customer care number of Flipkart, no resolution given tilldate and the raised issues are closing without intimation and my unfortunate i am helpless from Flipkart about my ordered items and the deducted money.I dnt know where is my deducted amount. Even i have raised complaint to Phonepay also and thy said that the amount already transferred to flipkart. So that I realized and believed that Flipkart cheated me and deleted my pending orders from my flipkart account also.Still waiting for justice to my deducted amount of Rs.1943/-. Please help me and punish Flipkart for their negligence and worst service please.The detailed screenshots are hereby attached for kind reference and necessary action for justice.Please Help me.

Without any information, flipkart block my account. i have been continuously contact them regarding this matter, but they have not solve it yet.

Hi,
I ordered Woodland shoes from Flipkart n size was large so I tried to replace the product but it showed an error than I closed the app n again when I opened the same it asked me to login and when I entered the credentials then it showed "Your Flipkart account has been blocked". Now they are not unblocking my account nor taking product returned. Please help. I've been following up with them from 21st January 2023.
Order ID: OD[protected]

I have purchased Marq AC from flipkart in 2020. Recently, It stopped working and I have raised a claim with one assist, who provided the extended warranty. However, they rejected the claim since the invoice from flipkart has a different serial number. I have contacted flipkart to correct the invoice and they created an Incident (IN[protected]) on Jan 10th 2023. I have been following up with on the same and even today (Feb 8th) the issue stands unresolved. Flipkart support keep saying I was not reachable on the phone number, however, I have given alternative contact number and they have my email address as well. I have contact they flipkart support in twitter, but still the issue is not resolved.

I am telling this day by day Flipkart is getting worst and worst no customer support on chat a while ago a Flipkart executive gave me explicit words on call today I opened Flipkart for buying redmi note 12 pro i wanted to exchange my phone for it but after a while it suddenly disappeared and they forcing my to use there sell back feature on which they were giving me very less amount according to my phone condition and mi is giving there customer extra 2000 off on exchange which Flipkart is not giving and promoting there own sell back freature when I ask for exchange it says not available in pincodes I tried many pincode it's not available in whole India but sell back is available in whole India mean think exchange is not available in a any city or any state I even tried putting Mumbai pincode and still it shows not available they are just frauding they are no giving discounts which company is providing by themselves

I have been facing replacement issues of my defected realme 9pro mobile [ order id - od[protected] ] which i bought from flipkart. I got a defective realme 9pro on 19th january, 2023 and has asked by the customer care to contact to the realme service providers. Then we contacted them on 24th jan. Now, mobile with all the accessories are already received and certified doa by the realme service provider [ debojyoti infotech, 17/36, dakshindari road, ultodanga ] on 1st february and asked to contact flipkart customer care again to know the procedure to get my replaced item. Now i have call again and again to flipkart customer care but no one is going to give me a perfect solution. I have call again to flipkart and i got two calls from flipkart. One said that realme would be the one who will provide me the replacement and has asked to contact to the realme service provider agian, the other one said we have to submit pic of doa certificate and after that i have to bring back the defected handset from the realme service centre for replacement. So many different replies i got from flipkart. After talking to realme service providers and to the realme service centre (Debojyoti infotech, kolkata, where i hv submitted the defected product and got the doa) the representative of the service centre has asked us to make a conference call among me, flipkart customer care and them. During this call, realme clarifies all the details regarding replacement procedure, then flipkart has asked me to submit the ss of doa which i have already mailed them 36hours back (9:15am, 5th feb 2023). When i said that, flipkart has promised me to contact and resolve the issue within 9pm of the following day (6th feb, 2023). But, as always, the fraud flipkart company didn't bother to contact me.

Special mention : i have found the internal scratch in the lense of the ultra wide camera during the open box delivery and denied to share the required otp. But the delivery guy [ph no : [protected] ] who is forced me to give money first before unboxing, has again forced and harassed me and my mom for 40-45 consecutive minutes and tried to walk away with my money. Is this the way flipkart gonna treat their's customers specially when they are women?
Also one thing, when i have complaint about the delivery man who harassed and forced me to receive the product, flipkart has promised me to take necessary steps and promised me to notify with every steps they will take. But as always, they didn't do anything. How much fraud, corrupted a company can be?
Now, i'm sure about one thing atleast... Flipkart = fraud.

Mai blutooth speaker order Kiya zebronics ka jo ki used product hai with damage and broken inside awaz bhi fati fati aa rhi hai plz help plz ye return bhi acpect kr rhe hai

I raised return request for my refrigerator cost 18990/- rs but no one is responding to me and return is in approval state from more than 2 weeks and no resolution provided.

I received damaged product so i raised complaint

Hi,

I have added gift card to flip kart wallet with out any reason dectavitaed my flip kart gift card from my wallet

I had ordered a product from flipkart app through userid no. [protected] and when the delivery boy from ekart services came to deliver the product he took the otp from me but did not give the product and now he is not picking up the calls also

I bought poco m4 5g mobile FROM FLIPKART as per their timeline i was contacted flipkart regarding the defect(freezing) next day they send contact for brand service centre when i book appointment and went to service center they are saying time line is over and we will not replace the new mobile. They realised that it is defective product and do motherboard repair.

i am requesting that it needs to be replaced with new mobile.

Hi the dining table which i received is defective one chair has so many minor cracks and one ding table different(table leg is too long compared to other 3 legs) and also table leg doesn't have Nut to insert bolt, so i requested to replacement and i received email from Flipkart stating after technician visit replacement will approved, seller contacted me through Whatsapp and asking me to take dining table and chairs to Carpenter and i refused to do it, without technician visit replacement rejected and later requested for refund and again rejected and third time requested for refund and again rejected without technician visit, Flipkart representatives not helping me and every time telling me wait 2 days and after 2 days again asking me to wait 2 more days it's keep on continuing and its more than 15 days till now technician not yet visited and not approving for refund.

Order ID OD[protected]

I ordered - OD[protected] Kent RO on Saturday 4th Feb and I delivered on 5th Feb but I did not open the box because when I called the KENT service centre for installation, he told me that a Kent engineer will open the box.
On 6th Feb, Kent engineer came to my home and opened the box and we got old and waste (kabada) RO (Pics are attached) in the Box. He also provided a signed document regarding this faulty product.
I complained -[protected] regarding that but flipkart closed this complaint without resolving the issue.
I raised a complaint[protected] again so please resolve the issue and return back this faulty product.

I ordered OD[protected] Kent RO on Saturday 4th Feb and I delivered on 5th Feb but I did not open the box because when I called the KENT service centre for installation, he told me that a Kent engineer will open the box.
On 6th Feb, Kent engineer came to my home and opened the box and we got old and waste (kabada) RO (Pics are attached) in the Box. He also provided a signed document regarding this faulty product.
I complained -[protected] regarding that but flipkart closed this complaint without resolving the issue.
I raised a complaint[protected] again so please resolve the issue and return back this faulty product.

As an esteemed customer of Flipkart online shopping last 6 yrs and honestly been paying all the pending bills for your Pay later service. But I was completely devastated with the recent event when I opened a account online in IDFC FIRST bank, when I came to know about pending bills for the paylater options in Flipkart. I m totally dismayed with the way Flipkart has dealt with my account which have not only effected my financial score n also have effected my moral. This kind o[censored]nprofessional behaviour exist in such institutions is completely shocking, I have never ever made such default in my life and this pending bills with idfc as personal loan mentioned in my profile is not from my side . Such non professional work has not only led to my financial losses but also denied me financial opportunity. I want both the parties to resolve the matter as soon as possible or I will make it both the parties responsible and take necessary action there after. Also like to mention my financial score also need to be corrected with no excuses asap.
Hope u would resolve the matter soon
registered email address mridu.[protected]@gmail.com
phone no [protected]

I order shoes from flipkart but it was empty when i request for refund they block my account

Not getting download option for invoice in flipkart orders tab

We ordered whirlpool NEO 278GD PRM as shown in picture, but received different model Neo 278GD CLS PLUS on 1 February 2023, immediately we called Flipkart customer care and executive agreed for making mistakes in delivering the right model of refrigerator. I asked for replacement but They told me that they are raising refund request from their side
because they don't have stock at that time. But we got message about rejection of refund request from seller side on 5 Feburary 2023. I connected with customer care many times they said they don't have option for refund as per policy. And that time they don't have stock so they are giving refund option but now they have stock so they are giving replacement option. They are changing according to their situation. They replied us after 4days and rejected our refund request because they have stock now. I have urgency to buy fridge to keep insulin. They were ready to refund our amount so we bought offline. Now they are not ready to return, it's big amount for us rs. 24299/-. Please refund the amount.

We ordered whirlpool NEO 278GD PRM as shown in picture, but received different model Neo 278GD CLS PLUS on 1 February 2023, immediately we called Flipkart customer care and executive agreed for making mistakes in delivering the right model of refrigerator. I asked for replacement but They told me that they are raising refund request from their side
because they don't have stock at that time. But we got message about rejection of refund request from seller side on 5 Feburary 2023. I connected with customer care many times they said they don't have option for refund as per policy. And that time they don't have stock so they are giving refund option but now they have stock so they are giving replacement option. They are changing according to their situation. They replied us after 4days and rejected our refund request because they have stock now. I have urgency to buy fridge to keep insulin. They were ready to refund our amount so we bought offline. Now they are not ready to return, it's big amount for us rs. 24299/-.

I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.