Flipkart Complaints & Reviews

I ordered a cupboard on Flipkart on 15th October 2022. Order ID OD[protected]. The product has been delivered on 20th October 2022 and as per Flipkart's services, installation is scheduled on 21st October 2022. No service person has shown up. Upon contacting Flipkart customer service, we were told that because of the festive(Diwali) weekend. Service persons are not available and the assembly is rescheduled to 25th October. No person...

Hi Team,
I had bought the Avita Laptop on 19th November, 2020 with 2 years of warranty. Currently the product is not working properly. It is completely gone abnormal. Since then, from August, I have been following the Flipkart, but there is no resolution to it.
They have been giving me dates after dates on every follow up, but no one coming to pick the item. Now it is more than 3 months (03, Nov, 2022), the item is not yet picked.
I am completely exhausted to call them every day and get the same piece of information from them. They are cheating and fooling me every day. My work is getting impacted . I want to sue them now. Can you please guide me how to sue them ? I have all the proofs to reinforce my claim.

Order ID: OD[protected]

I have registered an issue with payment of smart upgrade plan 3 months back. It was showing an error message with "negative days". After which I made payment from a link send by flipkart.

But even after payment they haven't unlocked my phone.

I have ordered Epson L3250 on Flipkart ecommerce website on 29.10.22 with order no.: OD[protected]. The product is supposed to be delivered on or before November 7th, 2022. But it has been delivered on 31.10.2022. I was very happy to receive it before specified time. But when I opened the pack to my utter surprise I did not find a sealed product rather received a used product. Normally printers are sent as sealed product. The printer comes with blue sticker all over and will be placed in a cover. All the cables will be sealed in a cover. The printer I have received has no blue stickers. Cables were cut open from the cover. More over ink bottles are missing and observed that ink is placed in the ink tank. Lot of dust is seen all over the printer. The reason behind this is beyond my imagination. I am unable to understand why the seller did like this. I don't find exact option to return this product on Flipkart app or website as per their return policy. I asked for a call back request on 31.10.22 with Flipkart. The customer support reached me and was unable to accept the return request due to server issues. After sometime I had placed a return request using the option product damaged. Replacement Id:[protected]. Next day i.e. on 1.11.22, I again contacted the support team. They have suggested me to cancel the replacement request as it is not the correct option. The customer support person was kind enough and placed a refund request on my behalf. The Refund ID is[protected]. Subsequently I received two emails in the afternoon at 1’O clock asking me to send more pictures of the product and any of my identification proof to authenticate me. I have provided 14 pictures and my Aadhaar copy. On 2.11.22 I even spoke the senior support officer regarding my issue and he ensured me the return process. But in the evening my request was rejected with the below message:
“We’d like to let you know that your return request could not be fulfilled by the seller as their courier partner has confirmed delivery of the item in your order with order id OD[protected] with the product being intact.”
I have never asked for a return due to courier issue. I have asked them to solve my issue since I received the used product.
On the same day evening once again I placed a return request using the option received a different model. The replacement id is[protected]. Received a call from the customer support and she suggested me to cancel the replacement request since the option doesn’t fall under my requirement. She raised a refund request on my behalf with choosing the option ‘Multiple issues with the product’. She assured that my problem will be attended within 72 hours. The current Refund id is[protected].
My hope is slowly fading as I am reaching the Return Policy date being 7.11.22. My hard earn money should not go waste. I don’t want a used product for the price I paid. Sir/Madam I request you to help me in solving this issue. Attaching you all the pictures of the product and screenshots of my order.

My Contact No. [protected]

I have ordered Epson L3250 on Flipkart ecommerce website on 29.10.22 with order no.: OD[protected]. The product is supposed to be delivered on or before November 7th, 2022. But it has been delivered on 31.10.2022. I was very happy to receive it before specified time. But when I opened the pack to my utter surprise I did not find a sealed product rather received a used product. Normally printers are sent as sealed product. The printer comes with blue sticker all over and will be placed in a cover. All the cables will be sealed in a cover. The printer I have received has no blue stickers. Cables were cut open from the cover. More over ink bottles are missing and observed that ink is placed in the ink tank. Lot of dust is seen all over the printer. The reason behind this is beyond my imagination. I am unable to understand why the seller did like this. I don't find exact option to return this product on Flipkart app or website as per their return policy. I asked for a call back request on 31.10.22 with Flipkart. The customer support reached me and was unable to accept the return request due to server issues. After sometime I had placed a return request using the option product damaged. Replacement Id:[protected]. Next day i.e. on 1.11.22, I again contacted the support team. They have suggested me to cancel the replacement request as it is not the correct option. The customer support person was kind enough and placed a refund request on my behalf. The Refund ID is[protected]. Subsequently I received two emails in the afternoon at 1’O clock asking me to send more pictures of the product and any of my identification proof to authenticate me. I have provided 14 pictures and my Aadhaar copy. On 2.11.22 I even spoke the senior support officer regarding my issue and he ensured me the return process. But in the evening my request was rejected with the below message:
“We’d like to let you know that your return request could not be fulfilled by the seller as their courier partner has confirmed delivery of the item in your order with order id OD[protected] with the product being intact.”

I have never asked for a return due to courier issue. I have asked them to solve my issue since I received the used product.

On the same day evening once again I placed a return request using the option received a different model. The replacement id is[protected]. Received a call from the customer support and she suggested me to cancel the replacement request since the option doesn’t fall under my requirement. She raised a refund request on my behalf with choosing the option ‘Multiple issues with the product’. She assured that my problem will be attended within 72 hours. The current Refund id is[protected].

My hope is slowly fading as I am reaching the Return Policy date being 7.11.22. My hard earn money should not go waste. I don’t want a used product for the price I paid. Sir/Madam I request you to help me in solving this issue. Attaching you all the pictures of the product and screenshots of my order.

I cleared all my due on Flipkart Paylater. However despite being paid, it shows still due on my Cibil Report. It's been more than 3 months.
My registered number: [protected]
My Experien Report No:[protected]

I placed an order with order id Order ID - OD[protected] this is still not resolved after 14+ days and refund of 3999 is also not initiated.

Flipkart team and my bank has confirmed successful for the transaction, i have provided them my bank details also for manual refund of 3999, but even after multiple escalations, refund is not processed. Please help me.

Someone hacked my Flipkart account and used my Flipkart pay later money for paying his/ her electric bill . He/She made two transactions and their respective transaction Id's are
NFETIF01K60VH2300I4TRZO5UME23002012
NFETIF01IL2VO2300UWXS21LB6A23001052
1st) Transaction of rupees 3421 to Jharkhand Bijli Vitran Nigam Limited(JBVNL)
2nd) Transaction of rupees 1829 to Uttar Haryana Bijli Vitran Nigam(UHBVN)
I haven't got any notification or message or OTP regarding transaction . I discovered about this situation when I opened my Flipkart account . I also talked to Flipkart executives they said they can't do anything . Isn't this is their duty to make sure that tje account of customer is safe and secure. Now I don't know what to do as they are saying to pay 5250 bill amount that I haven't used. As its difficult for me to pay 5250 as I am currently a student who don't earn . And If I don't pay the amount they will decrease my CIBIL Score . So tell me what to do

My email adress and password has been changed somehow. And i am not being able to login to my flipkart account.i have tried to contact customer care support but this is also not working as there is no way to talk to a agent regarding this problem

I ordered a Women's Jacket from flipkart. The package was delivered on 02/11/2022 but when I opened it, it has vim bars (soap). When I placed a return request they rejected it twice. They have send the wrong product and now i have to beg them for my refund. Now for the return of product, they want me to share picture of my Adhaar card for so called verification. I do not understand what kind of verification they are referring to? If I had ordered the product, it is me who is returning it. Why is verification needed. Also, if it is needed, I can show it to the delivery personnel. Why I need to share my whole ID proof with Flipkart? Is it right to capture personal details of customers?

Order for keyboard (ZEBRONICS ZEB-TRANSFORMER K4 Double injection backlit keycaps, control knob Wired USB Gaming Keyboard) and received a different product (Zebronics Zeb Transformer Keyboard and mouse combo white)
Order ID:OD[protected]
Seller: Retail Net
I placed a return order for the same and it was rejected citing reason (Cancelled on Today, Nov 02 as issue resolved by troubleshooting).

This is clear case of cheating, I paid for a product which is worth more and got something which I never ordered.

Failed to paid due amount on time . Later cleared all due amount with charges. Later this I cleared another due amounts on time. But Now It showing Filpkart Pay Later is Unavailable even after paying all dues .

I have purchased a mobile from OLX and I didn't know that the mobile is purchased under smart upgrade plan .Mine phone got locked after 4 months and from the guy whom I purchased the mobile his number is switch off so I can't get in touch with him.So please help me Flipkart team how can I get mine phone unlock.Please reply after seeing this message asap.Below I'm uploading the IMEI number and passkey.

I ordered a bean bag on 22nd of September . It's not yet delivered. It's been a more than a month and I don't want the product because of the late delivery . The executives say you can't cancel the order. Please send me my refund.

Flipkart blocked my account
My wallet have money

I purchased a product in 2021 in flipkart in another account now that account not working .my mobile phone is poco x3pro i have my mobile phone IMEI code and serial no only . i want my bill copy immediately because now my phone get a complaint i want my bill for get extended warranty

my phone IMEI CODE ;[protected]
SN NO ;32270/81RC01397

I have order a mobile handset from flipkart with Order ID - OD[protected] but the product was delivered to me and status is showing delivered. I have also complained to flipkart regarding this but haven’t received satisfactory help. Kindly help.

I am Neha Sapte. I paid the pay later payment for the November bill and money got deducted. I used phonepe to pay the same and in phonepe it shows successful but in flipkart, it shows dues are pending .

Please please please, help me for this. I want my money refund to my bank account. Or else check with the transaction and clear the November bill.

I am not able to pay my due amount of smart upgradion plan due to invisible payment mode .
I have already raised issue in flipkart customer care since 3 days but no response .

Previous told filpkart will return product after ended return policy becuse you have created first retun in within policy, that time they taken 1 monts but not returned prod uct, i told flipkart now i am going to jammu then he told after come back you will call me rhen i will create again retun, bit now saying that you cant create retun becuse return policy ended, very bad, I have proof of voice recording also, i told that i will come in november then he told d'ont worry flipkart will recreate return in nov
order no- od[protected]
order-date- 9 june 2022
mobile no -[protected]
name- Brajesh kumar,