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Dear sir,
I had placed an order amount of Rs.5468 with Order ID - OD[protected] from Flipkart on 23rd September 2022 which was supposed to deliver on 4th October 2022. But it didn't get delivered on that day.Then I called customer support. When asked about my order, he said, "there is a slight delay in delivery, so wait a day or two. You will get your order."Then I waited for 2 days still my order was not delivered to me.Again I called customer support and they told me that your maximum waiting period is on 10th October then you will get your order by 10th October.I didn't get my order even on 10th October so that's why I got my order canceled on 11th October morning by calling customer support. On 11th October Flipkart Customer support said, " your order is not available for cancellation, but so many times your delivery date has been changed due to delay in delivery so I am proceeding for cancellation."On the same day at night around 10:00PM, I get a call from a delivery person. to deliver, but I refused them because in the morning I Cancelled the order.Then I get a call on 13th October from seller and he said that they had got their product return and processing for refund.Then I called Flipkart customer support, told them, "I got a call from the seller and they told that they are processing for refund."But Flipkart customer support told me that in their system my order is not yet cancelled.If you have received any such call from seller then I am processing your order cancellation. You will get refund in 2 to 4 days. I waited for 4 days still I did not get my refund, so I looked in Flipkart application and there was no such cancellation showing in that too. It was showing, "your item has been shipped."Then on 18th October again I called Flipkart customer support and told them everything that still showing my order has been shipped.After a lot of debate with him, he said, " it is fine. I am canceling your order. you will get your refund in 2 to 4 days."It has been a month today by doing this every time but I have not got my money back yet.Whenever I talk to Flipkart customer support, they say that your money will be returned in 2 days You wait for 2 days. Every time those people say that wait for 2 days, Wait 3 days, but the money is not returned at all.
Flipkart customer support has been notified about the posted complaint.