Flipkart Complaints & Reviews

The issue is I need to update my phone number as my other number is permanently closed/assigned to other person. I tried to update my new mobile number, the OTPs are being sent to both the numbers, i.e. new number and the old number. I got the new number OTP and account password, but the OTP of the old number cannot be entered as I lost the number and I dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

My account Ankur Aggarwal ([protected]@yahoo.com) has been deactivated overnight - reasoning is because of high returns ..which were all made as per rules.

Kindly activate my account atleast my wallet money can be used which are blocked for last 3 months

Dear Sir/Madam,
This is Tanmoy Roy, hereby writing to complain about Flipkart and how they did fraud with me. I ordered a Greensoul chair on 27th Sept 2022 (ID- OD[protected], for which I got delivery on 6th october. After receiving the product I found some problem in chair and faults, for which I placed return and refund within the stipulated date given for the product. After talking with seller (Greensoul) and Flipkart, both agreed for return and refund also.The product was picked up by them on 27th of October (for which I have video evidence) however still the process is not initiated. After talking to Green soul, they confirm refund of product from their side. But Flipkart is not cooperating and refunding my money. They are even disconnecting calls when I am trying to connect with them, not giving any solution. My money (Rs. 7428) is still stuck by Flipkart.

Consumer complaints platform is my last hope and I have complete faith that your authority will take strict measures against such fraud. It is my earnest request to your authority to look into the issue immediately and take immediate steps to refund my money.

I had Order Mafatlal 300 TC Cotton King Abstract Flat Bedsheet. My order number OD[protected]. First, they deliver the wrong item (Multicolor Gulal). I raised the wrong item return request as per the Flipkart portal. They accepted my return request and the item was resent. However delivery person decline to hand over the item as he is asking for returned bedsheet (But I received Gulal). Now left with Gulal and paid for the bedsheet.

Hi!

I ordered a product of Rs. 529 on 12th November 2022 and paid the amount via 2 payment methods, Rs. 29 from Paytm wallet and Rs. 500 from Flipkart gift card wallet. I received the product on 17th November 2022 but I didn't like the product, I wasn't happy with it, so i returned it and requested a refund and it was accepted. The order was picked up the next day, on 18th November and I was refunded Rs. 29 to my Paytm wallet but Rs. 500 hasn't been refunded to my Flipkart gift card wallet. I contacted their support through social media (Twitter) as well as through their app but they don't tend to solve my issue, instead they're just wasting my time without providing any proper information.

Order ID : OD[protected]
Return ID :[protected]

Registered Mobile Number with the company: [protected]
Registered Email ID with the company: [protected]@gmail.com

So I kindly request you to look into this and solve it ASAP

Thanks

Hi Team,

I have ordered multiple products at one and one of them is a Phillips Trimmer. I received the product and I started using it. There is some problem with the trimmer and to claim the warranty, I went to Flipkart website and tried to download the Invoice. Unfortunately it didn't generated any Invoice. I have raised the query with customer care and they did sent me the Invoice. It has the invoice for all the products in the Order ID but the Invoice for Phillips Trimmer was missing. I did further escalated this with customer care and you know what the customer care responded??? That I will not be getting Invoice for Phillips trimmer. I am confused if they are in their senses!!

How come someone doesn't provide Invoice to customer for the products they purchased. Moreover, this is an electronic device. They started forcing me to accept that they won't share the Invoice with me.

I am not sure if it is a right platform to complain but the Flipkart customer care was of NO HELP

Order ID : OD[protected]

Hi Team,

I have ordered multiple products and one of them is a Phillips Trimmer. I received the product and I started using it. There is some problem with the trimmer and to claim the warranty, I went to Flipkart website and tried to download the Invoice. Unfortunately it didn't generated any Invoice. I have raised the query with customer care and they did sent me the Invoice. It has the invoice for all the products in the Order ID but the Invoice for Phillips Trimmer was missing. I did further escalated this with customer care and you know what the customer care responded??? That I will not be getting Invoice for Phillips trimmer. I am confused if they are in their senses!!

How come someone doesn't provide Invoice to customer for the products they purchased. Moreover, this is an electronic device. They started forcing me to accept that they won't share the Invoice with me.

I am not sure if it is a right platform to complain but the Flipkart customer care was of NO HELP

Order ID : OD[protected]

Seller buzzIndia Flipkart fraud seller send Damaged Product, Flipkart not giving refund - i don't need this Bad quality product..
Order ID - OD[protected]

My replacement accept 15 - November because seller send Damaged display product.. Same day i requested i need replacement with in 20 November.. because I'm going abroad 21 November morning.. All customer care representative are giving reply, we will mention this details.. till now (19 nov) product not shipped yet.. so product impossible for delivery at 20 November..
"Buzz India "seller sending new products with in 2 days but for replacement 15 days ..

Flipkart thinking customer fool or something??
I need refund and take this damaged product. If don't have Replacement policy, change it ..
You guys are only do favour for seller? The Fraud seller send Damaged used product...

I need refund

I order a blue color HRX brand jacket.but i receive a gray color HRX brand jacket, so i try to return this jacket, but seller 5 times canceled ..why i am fassing lot of issue .

Hi,

I have purchased "amiciSmart Biometric Door Lock"

Order ID - OD[protected]

It got delivered on 5November.
This is for my new home and I live in USA. so I told my watchman to open when Carpenter comes.
On 15th Carpenter opened parcel, the actual item is not there it was all bean bags. And waste stuff.
We have taken photos and painter is also evidence all working people are there when the parcel is opened for installation. Everybody surprised by seeing flipkart delivery system.

Immediately i reported to flipkart customer care. They took three days and responded to me saying return time is over. That product has 7 days to return.

Please let me know the solution.

Thanks,
Sunil

I have ordered a phone on flipkart and due to some issues canceled it. The phone is about 23k & after cancelling the order the money didn't issued to my account and in flipkart it seemed refund completed.

Order ID - OD[protected]
Transaction ID[protected]
Hello Flipkart I have ordered a Acer Nitro 5 laptop and within it a crucial 8gb ram strix which didn't placed for order But money has been debited from bank account through Google Pay UPI

I ordered a Lowepro Pro Runner BP 450 AW II Camera Bag on 6th Nov 2022 it's Price is ₹13, 464 it was delivered on 10th Nov 2022. When I ask wish master to open box the wish master said that flipkart don't allow them to open box no matter what happens and he ask me to make a unboxing video if I think something is not right. And i was right I received a wrong brand and wrong design bag in other words completely different bag. So i raised a return request but seller isn't approving my return request. I already raised 6-7 times return request but seller isn't approving my return request and i have already shared product image and other documents with flipkart but flipkart isn't approving my return request. I have it's unboxing video also in case you didn't trust me. I have it's unboxing video also. I am sharing it's tax invoice and unboxing video with the product image.
My Order ID - OD[protected]

I ordered a laptop Acer Nitro 5 and crucial 8gb ram on 19th November 3:12pm
order ID - OD[protected]
Transaction ID[protected]
And flipkart saying that order ID is wrong and from 19 th November they are they are upgrading system and technical issues please contact 2-3 minutes later now how I will I get refund please help me

Another day has gone.

I have sent last msg for installation is not being yesterday and even not today, its still pending. While I call today customer care to know what is the status of coming service engineer than customer care said me that Pls wait till 7 pm today (20/11/22). He will come definitely and confirmed after enquiry.
I already told to Flipkart customer care and service engineer also that I work in company and I had to take leave for attend the service engineer. One more day i will have to take leave for waiting and installation.
This is very nonsens and waste of time with money.
From 22/10/2022 to till date, I already taken leave 5-6 days leave. Now 6 days salary will be deduct from salary. Who will be responsible for all this. Rs 4200 deduct from my salary due to take leave for attend service engineer and every day has been delay.
I m very disappointed still for service.

It is all failure. No one is understand. Just doing formalities and doing Nothing.

I m continue follow but there is any one responsible person or not. Why don't understand of customer problem. It's better to buy product from local market
Thanks to all for very good service.
______________________

Today was installation day after replacement. But not done
Please see below msg which I sent to Flipkart help msg center.
Will Anybody confirm how much time they will take for installation. Everyday is important for me. I cant go anywhere to do other work becouse service engineer can come any time .

I have sent last msg for installation is not being today.
Than customer care told me . Pls wait till 8 pm today (19/11/22). I m waiting still and I call him ( service engineer) who was appointed for installation today.
He said me that today installation will not be complete. I ask for next day. Than he said don't know about installation tomorrow will be done or no.
I already told Flipkart customer care that I work in company and I had to take leave for attend the service engineer. One more day i will have to take leave for waiting and installation.
From 22/10/2022 to till date, I already taken leave 4-5 days leave. 5 days salary will be deduct from salary. Who will be responsible for all this. Rs 3500 deduct from my salary due to take leave for attend service engineer and every day has bee delay.
I m very disappointed still for service.
I will wait tomorrow for installation my Product.
Please confirm it without failure. Other wise I will have to take action .
Hide quoted text

On Fri, Nov 11, 2022, 12:34 PM Govind singh Yadav wrote:

Mail id - [protected]@gmail.com

name - Govind Singh Yadav
Full address - 100, Jawahar Ganj Ganga Pura M.L.A. road, tehsil Dabra, Dist. Gwalior ( M.P.)
Phone number - [protected]., [protected]
Bill invoice - FAC 4L[protected]
OD[protected]
Problem regarding tv - already mention below.
Pics of your problem - attached

[protected] Forwarded message[protected]
From: Govind singh Yadav
Date: Fri, Nov 11, 2022, 12:11 PM
Subject: Fwd: Wrong components use in product (Blaupunkt Cybersound 106 cm (42 inch) Full HD LED Smart Android TV with 40W Speaker - order ID OD[protected]
To:

Sir,

For your information. Mail already sent to concern ID.

[protected] Forwarded message[protected]
From: Govind singh Yadav
Date: Mon, Oct 31, 2022, 10:08 PM
Subject: Wrong components use in product (Blaupunkt Cybersound 106 cm (42 inch) Full HD LED Smart Android TV with 40W Speaker - order ID OD[protected]
To:

Dear sir,

I want to complaint regarding the components used in product of seller.
Seller - Omnitechretail.

I have recived product after 20 minutes it has been turn off suddenly. I have raise a complaint on 23rd oct 22. Technician had about to come on 26 oct but he came 30th oct 22 and open the product at my home I told him u just replace my order and not open here u can take it your service shop or center. And give me replace the product.
He just call a person and open my tv in front of me all port or connection wire disconnected by him and take photo and send his service provider.
Than i observed and note that the sunvoice speaker used in product is 20 watt only ( 10watt+10watt- two speaker) and in product have mentioned 40 watt cybersound i have taken a photo on that time.
It is totally fraud. If the technician not open the product than how could i know this fraud. I don't know how many item will be used in product which is can be as low quality.
note - Technician not arrived at fix date . I taken leave for attend him. 2-3 days salary will be deduct from salary. I do a job. I have suffered very much regarding this unstallation.

I had ordered redmi laptop I5 model, on 9th of november, but i recieved I3 model when i tried to contact flipkart support, they first told me they will exchange it but after 8 days they cancelled my complaint and told me they cant give me I5 model. I have all the call recordings and bills proving that i should have goten I5 model. I simply want I5 model insted of I3

I have ordered a motog52 on 17th Nov and received the product on 18th Nov. While setting up the phone ai found it was already used by someone.

As a consumer, I didn't expect this from Flipkart and it's a clear cheating from Flipkart. I NEED A PENALTY FROM FLIPKART.

Many of the products such as Reebok, Adidas & others sold by retailnet are shown not deliverable in my City (Ahmedabad) despite it being biggest City in entire state.

Delivery boy mera order nahi liya aur bola hum aapka order nahi lenge
Maine ek blezer order kiya tha lekin jo order kiya tha o saman aaya nhi and furi tarah se product demege tha
Jab hu return ki to bola ki hum nhi lenge aur mera order lene wahi delivery boy aaya tha please refund my money
my number [protected]
My email id [protected]@gmail.com

Shoe without tag or used product received and duplicate product received
Jab replacement complain kiye to courier person aur agent dono product nhi le jaa rhe h