Flipkart Complaints & Reviews

I placed an order for LG Refrigerator on 11/12/2022 at 7:40 Pm. The amount of the product 19885 Rs. (after all adjustment ) has already deducted from my debit card account at the same time. But the order has been showing pending on my order history. Even I am unable to see the latest status of my order. Also I Cannot place another orders on Flipkart. I have been calling several times to the Flipkart customer support centre since the next day.

They told me that your order is not showing in our system but your payment is reflecting here successfully. however they assured me that the amount will be credited to your account on or before 15/12/2022. But still the amount is not credited in my account .Yesterday again I contacted your team and they gave me a deadline date of 19/12/2022 to resolve this issue.

I am requesting you to solve this issue early as possible. I need my refund as soon as possible

I hope you will do the needful.

The details of my order ID write below and attached the related documents above.

Order ID : OD[protected]

HI Team,

Date of Incident: on 5th of December I have placed an order(orderid:OD[protected] today is 20th December.

Client Number: [protected]/[protected]

Description of the incident:
On 5th of December I have placed an order(orderid:OD[protected] with this orderid
3 products
(1.Trevi Ozone With Drawer With Mirror Engineered Wood 4 Door Wardrobe (Finish Color - Wenge, Mirror Included, Knock Down

2. IFB 7 kg 5 Star Aqua Energie, Hard Water Wash Fully Automatic Front Load with In-built Heater Silver (Serena Aqua Sx LDT 7.0 KG)

3.WESTIDO Cyrus Leatherette 3 + 1 + 1 Sofa Set (Brown Cream, Knock Down)) were ordered for an amount of 68, 429 rupees

Order status seems to be in pending. it has been 15 days order is not cancelled. and refund is not initiated. From 15 days i.e( from 5th December to 20th December I placed roughly round 60 calls to the flipkart customer care people. But I haven't received any proper resolution from the team or else from the higher authorities.

I am accepting the initiation to this account is:[protected]
Federal Bank credit card.

I need my principal amount back within 24 hours. and also interest to be paid by the seller for the tension and pressure I took from 15 days.

I request you to kindly help me for initiation of refund back to my credit card( One card) through which I made my transaction.

I had ordered a phone of Rs 11, 000 but the company had not refunded my money yet.

Respected Sir/Ma’am,
This mail is to inform you that i have received FAKE AIRPODS PRO WITH WIRELESS CHARGING CASE from FLIPKART worth rs 22, 400/-rs only
Online purchase date[protected] at 1:54 am IST item received on[protected]:00pm IST.
So i have order APPLE AIRPODS PRO WITH WIRELESS CHARGING CASE ON[protected] from Flipkart i was out of station which is why my mother had to receive the product but sadly she couldn’t differentiate between the original and the fake product, i just landed today in mumbai then proofs of which i will attach along with this mail.
So the moment i open the box i came to know that the product is fake it has got plastic surface plate (which is against the policies of APPLE inc. ) with absolutely no covering and infact the box itself looks tempered with.
Overall the product is FAKE
So, now flipkart is not responding. No one is entertaining my concerns.
They have delivered FAKE PRODUCT.

Please help me out i want to my money back or a replacement with the original product.
This is my humble request to help me in this matter and do the needful.
Eagerly looking forward to your positive response

Thank you
Zayn ibad khan

Respected Sir/Ma’am,
This mail is to inform you that i have received FAKE AIRPODS PRO WITH WIRELESS CHARGING CASE from FLIPKART worth rs 22, 400/-rs only
Online purchase date[protected] at 1:54 am IST item received on[protected]:00pm IST.
So i have order APPLE AIRPODS PRO WITH WIRELESS CHARGING CASE ON[protected] from Flipkart i was out of station which is why my mother had to receive the product but sadly she couldn’t differentiate between the original and the fake product, i just landed today in mumbai then proofs of which i will attach along with this mail.
So the moment i open the box i came to know that the product is fake it has got plastic surface plate (which is against the policies of APPLE inc. ) with absolutely no covering and infact the box itself looks tempered with.
Overall the product is FAKE
So, now flipkart is not responding. No one is entertaining my concerns.
They have delivered FAKE PRODUCT.

Please help me out i want to my money back or a replacement with the original product.
This is my humble request to help me in this matter and do the needful.
Eagerly looking forward to your positive response

Thank you
Zayn ibad khan

Order id OD[protected]
Ordered shoes from Flipkart. As the product was missing, complaint regarding them. Now for the return of product, they want me to share picture of my Adhaar card for so called verification. I do not understand what kind of verification they are referring to? If I had ordered the product, it is me who is returning it. What fo th verification is needed. Also, if it is needed, I can show it to the delivery personnel. Why I need to share my whole ID proof with Flipkart? Is it right to capture personal details of

Order id - OD[protected]
product name - PUMA Rebound Joy Low SD Lace Up For Men (Black)
delivery date - 13/11/2022
payment mode - credit card

I had ordered 2 shoes from Flipkart mobile app. both of the shoes had different order id but when the delivery boy came to deliver my product he gave only 1 shoes and asked for the OTP AND I gave the OTP thinking that it was for the adidas shoes (order id-OD[protected].
but when I checked the app its showing that both my products have been delivered and I have been contacting the customer care but are not solving the issue.

So today I tried placing an order on flipkart but I noticed that both EMI and Cash on delivery option is disabled. I can't prefer any other options than COD as its the only option trusted by me for purchase. I'd request you to kindly help me to get this option back. My pincode 403604, email: [protected]@gmail.com thank you.

I tried to place an order for LG refrigerator on 11/12/2022 at 7 40 pm. But the order is showing pending and payment 19885 Rs. deducted from my account. I have been contacting to the Flipkart customer care every day. They told me that your order is not showing in our database and they are not giving the exact status of my refund they assuare me that the refund will be credited on or before 19/12/2022. But I have not received yet.
Order ID: OD[protected]

Hi Have, I have ordered the hp laptop in Flipkart and in invoice it's dated as 2nd Dec 2022 and Received the product on 7th December.

Order ID: OD[protected]
Product: HP 15s Intel Core i5 12th Gen - (8 GB/512 GB SSD/Windows 11 Home) 15s-fq5111TU Thin and Light Laptop.

On same day I have registered the product in HP portal and found the laptop warranty is registered on sep-26-2022 hence created the ticket with HP and they said Health Happiness Pvt. Limited is not the authorized seller of Flipkart, and they said cant able to make you product warranty correction. Please reach Flip kart.
I reached Flipkart and doing the continues follow-up but nonresponse, Without any intimation they simply closing the ticket.

Dear Sir

This is regarding the Order ID - OD[protected] which was placed on 15th December'22. I have bought a 50"inch LED TV on Flipkart with 10 days Replacement policy and received the product on 17th December'22. Installation person of Flipkart(Jeevas Expert) arrived on 18th December'22 and opened the packing, found out that the TV Display panel was damaged and he raised a return request on this side from this mobile app. As per Flipkart policy, I am supposed to get a Replacement for the product as it is within the 10 days Replacement policy.

Issue here I'm facing is, system is automatically processing a refund request instead of 10 days Replacement option.

I would like to get a replacement for the product as it is within my 10 days Replacement policy. Attaching some photos for your reference.

I have spoken to lot of Customer care executive, escalation officers and final escalation supervisors who are saying that this item cannot be replaced, as the seller is not having stock for my pin code and they are not in a position to help me on replacement for the product. But as per My purchase policy of 10 days Replacement, I'm requesting Flipkart to ask it's Vendor who is under Flipkart control for replacement rather than refund. Also I could see this same product is available in some other locations which can be provided as replacement to me. As a Flipkart Plus member, Need your support on this !

Order ID : OD[protected]
Ordered Product : Hisense 126cm (50 inch) Ultra HD (4K) LED Smart Google TV with 102W JBL 6 Speakers, Dolby Vision and Atmos (50A7H)
Model Name : 50A7H
Seller : OmniTechRetail
Order Pincode : 560100

Purchaser Name : Meenakshi Rajan R
Mobile No. : [protected] / [protected]
Flipkart ID : [protected]@gmail.com
Product price : Rs. 34, 990
Offer Applied :
1. Paid Rs.2000 by converting 175 super coins
2. Used HDFC Card for flat Rs 4000 discount
Total Discount availed : 6k

Final Price : Rs. 28, 990

Note: I'm requesting for a replacement because this product is purchased in an offer at discounted price which is not available at that price now.

I ordered ifallcon tv and i got it on 16th december 2022. But installation is not done yet. The installation date was yesterday. I dont even have any contact number.

For almost 4 years I've been shopping from flipkart, but this year 2022 many items are not deliverable to our location pin 793003 or to any other locations such as delhi bangalore kolkata, and this happens when flipkart gives a very good discount then those items are not deliverable except when the product is at market price, I even tried the deliver the item to flipkart office itself in bangalore but it keeps showing seller not available tried so many times to call customer executive but they keep giving excuses saying we cannot do anything on our end

On 6 December, 2022, I found some text messages on my registered phone number and email ID regarding some orders being made and returned I found such activity a bit suspicious so I just opened the Flipkart app and interestingly I found myself to be logged out. When I tried to login it should that I am blocked or the email id or phone number that I was using was blocked. Now unable to interpret what the actual issue is I checked my mail and I found that orders were being made and returned from an unknown address (Patna, Bihar) which totally shocked me. On my mail I found a contact number that was enclosed with the order (made maliciously and returned), I reached out to the person using the contact number and the same person concluded that the activity was not done by him and even his account was blocked by Flipkart. Right from that day onwards I have been connecting with the Flipkart customer service every 3 days but response is not at all clear. They have been raising the issue and every now and then I receive the mail that my account has got several unusual returns and hence blocked. Now, how is that being done!!? Is that a scam Flipkart??

My old number has been lost and now I want to login my previous account but when I change my mobile number OTP gone on old one ease suggest me how to change my new number with old one

Hello Flipkart support

I ordered Urban Terrain UT1000 MTB 27.5 T Mountain Cycle (21 Gear, Black) on 29-Nov-2022 (Order Id: OD[protected].
I received the product on 6-Dec-2022. A technician visited to assemble the bicycle on 09-Dec-2022. The technician identified that the cycle delivered to me was not the one that he came to assemble. As the cycle was not the one I ordered, I decided to return it.

I...

Hi, I ordered a laptop from flipkart on 1st december and received the same on 3rd december. The laptop has an issue with the audio headphone jack where the audio gives intermittent static noise and also a very jarring crackling noise. I tried to resolve it on my own thinking it to be a software issue but no use. Then I put a return/replace request on 7th dec and flipkart gave me the date of 17th december to wait for MSI technician visit. There has been no contact from the technician and I am stuck with this defective product. I have paid full amount for an expensive laptop and can't even use it to its fullest. I have again been told to wait till 21st december when its already been 10 days and no response. I am not going to wait in this forever loop where I have to follow up with this issue. Need immediate action on this. Order Id: OD[protected]

Nike shoes were delivered to me on 13th Dec but due to fitting issue i had to return the shoes and i created the return on 13th Dec. The pickup agent came and denied to pickup the item as the RVP seal was missing but the shoes which were delivered to me did not have any RVP seal. I raised the complaint to flipkart they said it will be picked up on 18th Dec but on that date also same thing happened, agent denied to pickup as the verification of RVP Seal was showing him to complete pickup. Flipkart is only asking me to wait for 3 days but they are not removing that RVP Seal verification so that the shoes can be picked up.

I Orderd Shoes From Flipcart But I have Size Issue With The Item As I got a Smaller Size Than I ordered. Now I want to Return The Item but Flipcart Blocked My Account
Their Customer Support Is Not Helping me I tweeted also But They Are not giving me Any Response.
I want to Return The Pair Of Shoes I Got A Smaller Size . Then After They Can Block my Account If They Wish to Do .
Please Help Me I Am Very Sad And In high tension Please Get Back to me

Flipkart is one of the worst online portal I have used till date, even the new start-ups have better customer services then these cheats. They make fool of clients by first delivering wrong products and then sitting on the return for weeks (that too on a returnable product). Have been getting dates over dates without any resolution. Would highly recommend to avoid it if you want to have peaceful time.

Wrong geyser was delivered for Order ID - OD[protected] on 9th Dec, then they told that the installation person will come which never came, on 11th Dec I opened the box to realise it's wrong product & I raised complaint for replacement. They committed on call to get the replacement delivered by 14th Dec. Since then they have been shifting the date despite sending multiple snaps and acknowledgement of call center agents that the snap are fine, everytime they send some foolish randon message stating that the snaps are not clear or some delivery guy confirmed intact product etc etc. without telling the issue. Today morning again I received some foolish message. I am fed-up of these cheats and asked them to take product back and refund money which too they are delaying. Not sure if they want me to use geyser in summers.