Flipkart Complaints & Reviews

I booked a MOTO x play vide the FLIPKART.com vide order id D[protected] Dt 18/09/2015 and received the said item on Dt.26/09/2015 but the said product was damaged and they reversed back the item as per the return policy and delivered a new product of he same but the same product was also manufacturing defect and I initiated for refund for the said as per the policy of the company within one month from the received of the product. They also accept the product defect and a refund was initiated for it vide return id no.36970163. It was initiated on Nov 22/11/2015 and today is 15/12/2015 not initiative for refund of the product has been taken till date. The said product was couriered by my self to the Bangluru Ware House instead of the Chennai Ware house cause that time it was flooded. Now the Bangluru Ware house refuses the product to received and the product is return back and since then I am contacting to their customer care number which is also not responding any thing.I want my money and the courier charges i paid against it

I have Ordered a "Go Travel Memory Grey Neck Pillow" on 27th Nov from Flipcart, and product expected date was 5 Dec, I bought it for 845 Rs... the product was delayed, I called the customer care on 15th Dec, so they said that they will escalate it and sort it by 18th Dec . Next hour I received a message saying "Refund has been initiated . I called the customer care about it then the manager, he said the product will be delivered as per my request . But the Flipcart escalation team said that the I need to get satisfied with the Refund, the argument with them is just the waste of time ... The thing is the Cost of the product after i bought was allmost the double the price which I bought, So they have canceled the product and initiated the Refund . I need the product in the cost Which I bought, kindly help to sort out this issue

I purchased a Motog 2nd gen 16 Gb XT1079 through online. I ordered in the month of November 2015. I got it after deepavali. Not even a month has lapsed. Avertical line appears in the centre. I could find it after my daughter came from outstation. What to do next. Please advise. It was found from the very beginning of receipt. I thought that it is not a great fault. But daughter tells that it may sometime lead to other complications.

I had order a Mobile phone (Micromax X601) through Flipkart which was delivered on 13th Nov 2015, the product which was received is without box & accessories we accept the product . After some 4-5 days we know the mobile phone speaker quality was very poor & the phone get switched off in between so we decided to return the product.The request sent to flipkart to return the product on 22nd November. The Pick up boy comes to pick up the mobile phone but he has not take the product back because the Box is not available, since i have not received the box how i can provide him the Box. the same complaint was given to flipkart in details on Toll free no. they assure me that the pick up will be done from our end without box will be accepted by flipkart. I have waiting last 3-4 days that pick up will be done because i receive daily message from Flipkart that your pick has been scheduled today but end of the day nobody comes for pick up. Today pick up guy come to pick up the same product hence he rejected with same reason that box is not available will not take this product. After several call to customer service with detail brief about the product then also this happen, Today i:e 15th December the pik up was not done.

Order No: OD[protected] Rs. 28846 Update from flipkart: Delay in delivery - IFB Senorita Aqua SX - 6.5 KG 6.5 kg Fully Automatic Front Loading. Order Placed: Dec 7th 2015 Order was placed at 7th Dec 2015 till now the product has not been delivered. I request your team to take immediate action and provide justice to the customers who are in this situation.

You guys are such cheats!! I havw been calling you worthless people since over a month now and you guys still haven't refunded my money. On 07-Dec-2015, at 9:05 AM, Flipkart Customer Support wrote: Hello, Greetings from Flipkart.com! This is with reference to your order ID: OD[protected] & with Reference Number: IN[protected] We are glad to inform that we have refunded an amount of Rs.2299 /- on[protected] and the same should reflect in your statement within 8 business days from the date of refund initiation. We request you to get in touch with customer care of your issuing bank to confirm the credit into your account . We appreciate your business with Flipkart.com. Regards, Yashdipsinh Parmar Flipkart Customer Support And I still got no money. Do something about it. ASAP!!

THIS IS FORTH COMPLAINT AGAINST FLIPKART SHAME ON YOU I was already post a complete on 4th, 10 TH DEC, 12 dec and 14 dec still no response from you!!! I purchased digiflip xt 801 nov'2014...but after 6 months o[censored]sage it ran into a problem so gave to in service center on 14th sep 2015, 3 months over still problem not solved!!!the service center guys saying we have no idea at what time digiflip take.. what poor service.. flipkart and digiflip... ""IF YOU WILL NOT REPAIR MY PRODUCT WITH IN TIME OF 15 DAYS I’LL GO FOR CONSUMER COURT"" AND FILE '''DEFICIENCY IN SERVICE'''&GOODS"" mail id: [protected]@gmail.com Order ID: OD[protected] Order Date:[protected] Invoice Date:[protected] VAT/TIN: [protected] Service tax #: AAACW8725FSD001

Dear sir/ma'am i have purchased Cubix cover of microsoft 640xl but they have delivered the flip cover.The details are described as below: Order Details Order ID: OD[protected] Item) Seller: DARSHANESTORE Review Seller Order Date: 10 December, 2015 8:05 AM Amount Paid: Rs. 159 through Cash on delivery Instead of the above item, they have send me the simple flip cover.. Plz take the suitable action for this.. thank you

I have ordered Uber Urban Jeans and requested for an exchange. The Exchange came and when i open the parcel there is a shorts not a jean. I don't understand how they can give a different product as such.i got very much frustrated and celled the order. Very worst SERVICING. PLEASE LEARN FROM AMAZON GUYS. If this is case, you are losing many customers like me.

I had ordered these items which got cancelled without my knowledge: 1.kiara Handheld Bag(OD[protected]SMS received on Oct 19th: we couldn't complete today's delivery of Kiara Hand held bag, and will be called shortly for further assistance which was not received at all and the item got cancelled and had to place a fresh order. 2.Leya Diamond Stud Analog watch for women: (OD[protected]delivery date: Oct 23rd : got an SMS message: we were unable to deliver this item on Fri 23 rd Oct, delivery will be reattempted tomorrow, Sat 24th Oct and this item was never delivered and had to place a fresh order as per the customer service request. 3.Oleva Women Casual, Party Multicolour silk clutch(OD[protected]:SMS message received: the item has been marked as Customer Rejected by our E-Kart executive. I couldn't understand the fact that when the agent was unable to deliver how could the item got cancelled automatically. Now after that when I placed a fresh order the item is out of stock. I would like to know who is responsible for this? For the above mentioned orders I got a SMS that they would be delivered before 7 pm but no one turned up for delivery.It continued like this twice and then I get a sms saying the items were unable to be delivered and thus got cancelled by their courier service(Ekart Logistics).I also called their customer service and they assured me that two of the items (2 and 3 ) would be delivered as per their Floor manager but I never received them at all. Then I was told to place a fresh order and nothing could be done with the previous orders.I have never experienced such kind of service before as I got all my orders delivered by Amazon and Shop clues but couldn't understand the reason for their failure of delivery.I also asked the representative if the following orders could be placed by them but they said that I only had to place a fresh order. I lost the hope of getting my products if ordered and I would think twice to place an order ever again on this website.

Dear Sir, This is regarding BPL TV which we booked with respect to above order number 21st Nov 2015 And i got TV but it had display issue and same day the technician arrived and confirmed same at my home and we called we requested to return the TV. Since then as of today when ever calling flipkart they r saying tomorrow the technician will visit and take the TV and we will get new one but no one arrived as of now.. this is more than 2 weeks the same answers flipkart is giving .. Item return id: 37503920 my contact no: +91 [protected]... ( Product booked on same number ) Please do the needful..

Randomly got this mail from Flipkart - I DID NOT CANCEL THE ORDER !!! Hi Srinath, Greetings from Flipkart.com! We would like to inform you that we are processing your cancellation request for the following items in the Order OD[protected]. after receving the confirmation message and then "ready to be shipped message" on Dec 10th. Greetings from Flipkart.com! We are pleased to inform you that following items in your Order OD[protected] have been packed by the seller and are ready to be shipped. Once the item(s) are shipped, you will receive an email with the Courier Tracking ID and the link where you can track your order.

THIS IS THIRD COMPLAINT TO FLIPKART I was already post a complete on ''4th dec''' and '''10th dec'' still no response from you!!! I purchased digiflip xt 801 nov'2014...but after 6 months o[censored]sage it ran into a problem so gave to in service center on 14th sep 2015, 3 months over still problem not solved!!!the service center guys saying we have no idea at what time digiflip take.. what poor service.. flipkart and digiflip... ""IF YOU WILL NOT REPAIR MY PRODUCT WITH IN TIME OF 15 DAYS I’LL GO FOR CONSUMER COURT"" AND FILE '''DEFICIENCY IN SERVICE'''&GOODS"" mail id: [protected]@gmail.com Order ID: OD[protected] Order Date:[protected] Invoice Date:[protected] VAT/TIN: [protected] Service tax #: AAACW8725FSD001 i received a from your Department.they are said that we are not able to repair your tablet please bring back the tablet from authorize service center. we arrange return and refund of your tablet ... on Saturday i got my tablet back from service center. .. but still not arrange my return refund and of my tablet... FLIPKART REPLY ON http://www.consumercomplaints.in Flipkart Customer Care 's Response, Dec 12, 2015 Spoke to customer, informed that we will arrange for refund. Informed the customer to get back the product from ASC. Customer agreed. He wants a call back @ 7 PM to his contact number ([protected]).

I have done purchasing vide order no - od[protected] . Item received is of very very poor quality and company is not giving any return option . I want to return the item . Please help me . Thanks

Hi, We have received shoe rack on 30.10.2015. After that we found that is material is compact particle board instead of wood.Which is poor quality cannot with stand weight of shoe.It cannot be worth of Rs 3000/- (before discount Rs 7000/- .It is cheating customer with poor quality material. After we have given complaint .After so many reminders ( Customer support skipped dates from 07.11.2015, 16.11.2015, 20.11.2015, 23.11.2015, 27.11.2015...). Still no body has come for checking the quality of material.. please note that same shoe rack ordered by my brother through flipkart. It is already broken .Cheating customer by supplying poor quality material. Flipkart Customer care was informing us, this has been supplied by third party .But we believe in Flipkart not in third party. This is worst experience we had with flipkart. kindly we request to flipkart return money or replace quality material immediately. snap shots attached .Kindly flikart is not responding for this complaints. Regards Vani

Invoice No. F02CLHYDERABAD_MEDCHAL_[protected] dtd.[protected] I bought a pair of shoes from Flipkart with the assumption that it would be good as shown but it turnout to be a sub standard poor quality shoes. VECTOR E COMMERCE has supplied sub-standard, poor quality shoes. On the second day of wearing the shoes, the colour faded away.Flipkart does'nt have a provision to replace my shoes nor can be contacted for such matter.I demand a return or refund of the same. India need some online business regulation laws to save guard the interest of general public. Sundeep Agarwal, Mob:[protected] Delhi

Order Id: OD[protected] Subject: Waiting for LG TV installation. I've purchased 43 inch LG Tv from flipkart which was delivered on 9-Dec-2015, but still waiting for installation and Demo from LG service centre. One installation from LG came and was demanding Rupees 800+ service tax for the installation but I refused as installation charge is part of the purchase and its flipkart responsibility. I called Flipkart customer care several times, no proper answer from anyone including their supervisor. Only lie answers. One of the flipkart customer representative even told me that 'flipkart is not my father company or property, if they lose customer and become bankrupt then I will join another company. I dont have to worry, just pay installation charge' was the advise. He also told me to search for the text 'https://www.google.co.in/…' on google. Please you too check the result sir. Please tell me, whether will you send LG installation person to install & demo the product or not? is installation not Flipkart responsibility? Hope you'll reply soon. Thanks, Lokesha

I got a defective lenovo phone from flipkart. I asked for a replacement and they told they have initiated. Now its 1.5 months, still i din get a new piece. I need a new product as replacement or refund of my money ASAP. ID -OD[protected] Seller -ws retail Courier - Bluedart

I have ordered Micromax 42C0050UHD 106 cm (42) LED TV worth rs 35140 with flipkart on Oct 23 rd and i received a damaged product. I have asked for the replacement then technician visit was done he certified as transportation damage and i asked flipkart for replacement they kept me waited for about one and half month still i didn't get any resolution i need the refund to be done as soon as possible ORDER ID OD[protected] Every day i kept on calling flipkart they were postponing my replacement. and even i have to call them for them every day for order issues like requesting technician visit, installation and damage certification though they have to provide them in specified time . they failed in every aspect.they failed in replacing and when i asked for refund they were kept postponing my request I NEED REFUND AS SOON AS POSSIBLE

I ordered a Samsung led tv OD[protected] from flipkart. Series of events 1) Order date : Nov 4th, expected delivery date : 10th nov, Product not received 2) Nov 12 th Called Flipkart - they told they will follow up with the seller Multiple calls post that.. 3) Nov 23 - Flipkart calls and tells seller cancelled the product as it is Out of stock. 4) On Nov 23 11Am Flipkart sends a mail saying order cancelled based on my request Post Nov 23, I have been following up with Flipkart, Flipkart told they were waiting for seller response, later they told they are waiting for courier return as the product is shipped :( They took 20 days time and didn't resolve the issue. After doing a lot of search on online, found seller details, called the seller and seller informed me that Flipkart cancelled the order without paying anything and they didn't deliver the product. The b*** of flipkart hold my money for 30 days without deliverying the product and refund. After threatening a legal action, they first committed they will do the price match which they didn't do. And after 40 days these B*** returned money and no apology from these b**** at all.. Can someone tell if there is a right way to penalize flipkart legally as they withhold my money for 40 days?