Flipkart Complaints & Reviews

My order number is OD[protected]
N I want my money to be refunded or else I hv to complain in consumer cort. .
I hv follwed all the process of returning the material..
Plz help me out to get my money back. .

I have ordered product (OD[protected]on Tuesday.. Till now the product is not been delivered... I dont know whats been going on there...i thought i have been ordering a item on a reputed site like flipkart... But the response from flipkart is getting worse and worse... I don't know this mail could reach you or not... But i need the product today itself... Or i need any compensation for the product or the price should be reduced...
Then what is the main reason of having guarantee one day delivery

Hello Sir/Madam,

Order ID: OD[protected]
Reference ID: IN[protected]
Product: HP 240 Notebook (3rd Gen Ci3/ 4GB/ 500GB/ Free Dos) (K1C59PA)

I received ordered laptop on 22-July-2015, having 1 year of default warranty.
Problem was with serial number mentioned on invoice provided and mentioned on laptop is not same, causing warranty issue.

Hp people telling that warranty of the laptop (based on serial number mentioned on laptop ) is already expired, then I noticed that serial number is mismatched on laptop and in invoice.

I raised a complaint in Flipkart to provide me the updated invoice, they just given me estimation date but no result.
Finally after 10 days they replying like seller is not able to provide the invoice to me.

Complain no : Incident: IN[protected]
Complain Raised date: 15/01/2016

And today is 29th of Jan, but still its not closed.

I want, If they are not able to provide me the invoice then refund me the amount.

Attachments: InvoicebyFlipkart and image containing serial number mentioned on laptop.

Thanks,
Ram
+91-[protected]

This is to inform you myself S M Oquasha Alam raising issue against my redmi prime 2 emi cancellation and I levied charges from my bank card I request the same number of times to convert into emi issue has not been resolved yet

have purchased one order from flipkart.com and then this item i have returned at 8-January-2016 but i am not getting payment still today. and i have call in flipkart at least 12 time but hi talking we raise your ticket, we resolve your ticket in two days but not getting that payment till today from flipkart. and one more i have at least 12 mails to flipkart team on flipkart mail id [protected]@flipkart.com.

I have ordered a television from flipkart. Its maximum delivery date was 23rd january but it is still not delievered yet. The system say product is delivered already. They just tell me to wait and dont solve the issue.
Kindly take a strict action against them

I ordered a Pro-Biker Hand Glove during republic day sale. I bought the product worth Rs338 after saying applying the discount of Rs 42. Actual Price of the product in other amazon and snapdeal is close to Rs 250. They increased the price and gave the discount of Rs 42. But even then I bought it through Flipkart since it is from Indian brand and trusted it would be delivered with 2-3 days. But they failed to keep my expectation. The product is still not delivered. Order status was showing as "Out for Delivery" since from[protected]. But Still I didn't receive the product. I reached customer care and got the delivery boy phone number, I tried calling him, but he is not responding. I don't know what happened to my product? I thought of cancelling the product and prefer to buy anything from Amazon going forward. Atleast they are prompt on delivery. So guys, please don't prefer Flipkart, they are cheating and service is also bad nowadays.

To explain in more detail, The speaker in the MOTO X PLAY (32 gb) was not working, so i gave the handset to Motorola service centre in jaynagar Bangalore on DECEMBER 2, 2015, the Moto care had promised to give me the repaired handset within 15 days on crossing the date, after this whenever I approached or call back online to the Moto care call center i got different answer from different people but no solution to my problem there is not a single responsible person to give me a appropriate answer towards my problem, finally i got this person by name Mr. SUSHEEL who promised me to replace a new handset since the parts were not available and the time was exceeded. after the day he promised to give the handset when i called i couldn't get him online even after calling repeatedly till today, i have facing lot of loses with time and money in business due to this problem, to whom ever concerned i request to take the sever action on the Motorola company and kindly consider my problem and replace a handset as earliest.

Regards,
Diwan Ali. M
+91-[protected]

I have ordered a game on flipkart whose name says Euro Truck Simulator 2 - Scandinavia with Game and Expansion Pack

(www.flipkart.com/euro-truck-simulator-2-scandinavia-game-expansion-pack/p/itmeb...⇄

When I ordered it, I was happy as it is only available on flipkart. But, when I recieved it, entered the key into steam, it showed that the code was just for the DLC (extension) and I still needed the base game. The name says it contains the game and expansion, this is very bad.

I know it's just a game but it still costs hard earned money.

Now what do I do with just the expansion and not the game.

Hello
I purchased a watch of Camerii from flipkart in june 2015 the watch was completely duplicate and they had given 70% of on it and i bought it of Rs.475.
on asking a local shopkeeper he told me that it was not even of rs.200
On asking for my refund they told me that the time limit is over and i even asked them for replacement or warranty they said watch has 1year warranty but they dont wont help us to get it repair we ourselves have to get it repaired.
i have mailed one person of camerii over 10 times and he keeps asking me the order id every time and doesnt does anything.Both flipkart and camerii are cheating me so that the 1 year warranty gets over as soon as possible
So my this complain is against both flipkart and camerii so that the I can get my money back against the fraud which has been done against me.
I will even give snapshots of the 100 emails that i have sended to both flipkart as well as camerii .
please find a quick solution against my problem.

I bought a refrigerator from flipcart.date 10 January 2016, but they deliver wrong order..when i called customer care then they said to me that they will exchange and resolve my problem within 70 days..i i had wait around 9 days ..but they didn't provide my order when i sent email to flipcart then they call me and said that they can't exchange we already deliver right order and disconnect the phone i have already spent 13600rs and they provided cheap quality refrigerator..please help me for exchange my order or refund my money..flipcart is a big cheater..i really disappointing with there services..they said only please wait mama..we will resolve your problem...but i loose my passions..really big frauds services

They took the money out of my bank account and now they are not responding to my e-mails. They told me many times they are looking into it bu they never provide me with the refund. It's already passed 15 days.

They took Rs 325 out of my account on 13 Jan.

Here is my bank statement :

https://mail.google.com/mail/u/0/?ui=2&ik=f3608550a1&view=att&th=1527c6d9b0e4af5...⇄

Kindly look into it.

I had ordered for a Moto X Style through order id OD[protected]. It also included exchanging my old nexus 4 device. While entering the imei number i entered the last 2 digits incorrectly . My exchange was rejected by flipkart. I called there support helpline and they assured me that i will get my phone back and i only need to fill up a form and rectify the mistake .The form never came and they unilaterally rejected my request and initiate the refund.

Now consider a scenario during the big billion sale last year . Flipkart displayed a offer saying that Moto E was available for 1500 . I placed the order- (OD[protected] instantly . Later flipkart realized that it was a mistake but in this case they cancelled by order and made me pay the full amount minus 1500 as discount . If company makes a mistake they are allowed to rectify it but if consumer makes a mistake they are made to pay for it.

I had purchased a product online with Order no. OD[protected] from Flipkart. The product which was delivered to me was totally damaged. I had complained about the same to the company the very same day, the representative said that the pickup will be done soon. Till date no pickup or any response from the company, even after continuous complaints. I want to log a complaint against the company for such a fraudulent activity.

Hi Flipkart team,
This is to inform you that I have received fake products of Kaspersky Internet Security 2016 CDs from FLIPKART.
My order date: 17 December, 2015 6.30 PM[protected] Order ID: OD[protected]

If you see the invoice, I have ordered two Kaspersky Internet Security 2016 3 PC 1 Year. Once I received the products and after installation the products to six different system (two CDs). I got the notification that the product key is using more than one system. The License got crashed. Then, I contacted the Kaspersky Support Team, they asked me to send the details of the products. After sending the details they confirmed that the two Kaspersky Internet Security 2016 products are fake. It’s not a genuine products. Here you can see the screen shot of the conversation of Kaspersky team.

After that, I contacted Flipkart customer support team, and they agreed that those were FAKE products and they are ready to take it back (both the cds). But, they initiated return for only for one cd. For second cd, I have contacted them plenty of times. They didn’t come up with the solution. I’m really frustrated with the Flipkart service and scare to buy product from Flipkart. I hope someone will help me in this to solve the problem.

Order Number : OD[protected]
Hi Team,


Very Very Unhappy about the service of Flipkart.

This is 3rd time im facing this issue of receiving damage product.

Will never ever order any thing from Flipkart, also will suggest to my friend not to use "Flipkart"

Regards,

Thangadurai.C

Dear Flipkart,
I purchased RRB(non-Technical) 2016 (English) text vide order No. OD[protected] on 15 Jan 16...The Indicated price in your site was Rs-325/- and shipping was free of cost...I delivered the text on 22 Jan 16.But The price of the text is only Rs-215/- and you have taken Rs-110/- more than the given MRP...I contacted your customer care service twice and they told that this problem will be resolved within 2 days...but till now, neither there is no response from Flipkart nor contacted by anyone...Under the Consumer Goods (Mandatory Printing of Cost of Production and Maximum Retail Price) Act, 2006, you are not suppose to take more price than MRP...So it is requested you to take this issue seriously and waiting for your reply
Thank you...

[protected]@gmail.com
contact-[protected]

I had ordered an LG washing machine for Rs.12, 149 on 03 Jan 2016 from the Flipkart app. The product delivery deadline provided by Flipkart was on 08 Jan 2016 while the product was actually delivered on 04 Jan 2016. We had opened the product and tested it and found that the product is defective in functionality. So, on 05 Jan 2016 we had raised a complaint with Flipkart (IN[protected]). We had a tech visit on 07 Jan 2016 to test the machine themselves and they confirmed that this is a manufacturing defect. So, we requested Flipkart to get the product replaced. Since then the Flipkart customer care executives have only been postponing the tech visit dates. We had then asked the Flipkart care to get a refund instead, as the request is not being handled properly. Then there was another technician visit on around 17 Jan 2016. The technicians told us that since the product was bought on an e-commerce website, LG does not give post sales warranty and were not willing to touch the product without their service fees. We were asked by a Flipkart executive to send them back without availing their service. Since then Flipkart executives are only escalating our request everyday and postponing them. We have not received any positive response from them till date. It's already been 22 days since the beginning of the request and nothing has happened. We request you to help us rectify this issue and also to find out what the root cause of this issue was. Thank you.

Hi Flipkart Team,

I have been a regular customer of Flipkart for over couple of years now and have had pleasant experiences with them in 9 out of 10 transactions I have conducted. I had one real bad experience (yesterday)

This all started few days back on 6th Jan’16. Me and my two other friends were very excited to purchase Shoes online. We ordered 3 Pairs of Shoes of Same brand with different Size. Still we had to pay thrice delivery Charges as we were excited we didn’t mind it. It’s okay.

Yesterday, Disaster day where delivery guy came with two boxes of same shape and size. Upon inquiring about 3rd box he said it is there you pay me for 3 boxes. When I opened the 2nd box which was tagged as quantity of 2 shoes. It was having only one pair of shoes in it.

When we contacted on Helpline we got very illogical answer. You pay for 3 shoes and we will deliver it to you afterwards when not sure, I asked for full refund or deliver it in next 5 days, I got straight answer not possible. You go online and order it again and it will get delivered after 15 days. Please wait. I asked for higher person. Call got transferred to Sapna Babu. She denied for any help and informed us to book it online as it was our mistake as Flipkart is not responsible. They inquired did you open the box. If we didn’t open the box than how come we get the surety of box containing two pairs of Shoes in it. We have taken only one pair of shoes. We didn’t pay for another two shoes as they were not delivered to us. She transfer my call to Some Manager and was committed that we will get the product for Free if you send us an email stating our problem. Even they can commit us anything. IT WAS OUR PROBLEM THAT WE ORDRED THREE PAIRS OF SHOES ONLINE AND THAT TO ON COD.

I would say your vendor is a big cheater and you cannot commit if we order anything.

For facing such problem. I need my shoes in next 5 days as it was a miss from your end. I want it FOC as well. Please let me know if you can’t delivery it. I want to highlight this to public as well. Wherein I can make it public to other’s knowledge as well. Where you cheat people.

Today I am not happy with your services it is bad experience with Flipkart. I order lots of products through Flipkart and I always recommed your website to my friends and colleagues for product.

☻☻☻☻☻☻☻☻☻☻☻☻☻☻☻☻☻☻☻☻☻☻☻☻☻☻�...⇄

[Image result for black angry smiley]

Do you guys know the mean of black smiley. The meaning of above smiley's you guys are cheater your vendor's are cheater they mention two product and they deliver only 1 product.

It was started on Order Date: 6 January, 2016 6:59 PM. I was order two different shoes through flipkart .

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I was waiting from almost 15 days for these shoes and today when I was received these shoes it is not correct.

Regards,

Kuntal Parikh on behalf of Alok Choudhary

On 23rd January i recieved a product named NOOVA NEOPRENE KNEE SUPPORT which was ordered from flipkart worth rs 3699. 2 belt straps should have been received but only 1 was recieved. Also the inside packaging was already torned.I filed a request return on 23 rd only and they just gave me new dates each time that some team will call and resolve my issue. One message i recieved mentioned that their delivery man will come for pickup of the item on 27 January. At the same time i m got emails and sms that the seller has rejected my request saying that the product was send intact.Should a customer be at the mercy of the seller because no seller in world wants loss of profit. If they think i m lying then let me tell that I have been ordering from flipkart from past 3 years and no such complaint i made before. So like i said before the product was missing and i only recieved one knee support and the other was missing. I filed the complaint on the same day i recieved the product.