Flipkart Complaints & Reviews

I bought a Laptop(Dell Inspiron 15 3521 Laptop) on 26th Nov 2015 but showing Laptop Warranty Period Expired. I am attaching the snap shot of warrant period . I called many time to Flipkart Customer Support but nothing Happen.So please Help me.

I have bought a royal oak wooden shoe rack from flikart on 15th oct order no: OD[protected], during installation I found may scrathes on the product to which the installation person said that it can be removed with Polish and that he will come with polish material in a day or two. Since no one visited for Polish I requested flikart for resolution to which they sent a person with black permanent marker to cover the scratched even when I had mailed them the pictures of the damaged product. I refused to permanent marked on wooden product and instead asked for the polish. Since there was no reply from flipkart even after continued requested and communications I requested for return of the Product on 5th November to which they replied saying they will resolve the issue. It's been almost 1 month and I have still not received any communication from flipkart let alone any resolution. They have cheated me with misinformation and gave me damaged product which now they are neither replacing nor returning. Please assist.

I order the product in the day when there is discount on the product. But the did not deliver the product And asked me to order again Now the product does not have any discount They r making me fool If they sis not deliver the product on same price I will go to court

I bought a handset intex cloud 4g from flipkart. i have replaced my mobile phone two times. At first time, i was unable to charge my phone. And at second time, battery backup was not ok. On 30th october 2015, they gave me set, then the problem was of sim connections. The mobile phone does not have networks. On 22nd november, i mailed them to refund my money.They did not answered of my mail. Then i called them on 28th november, they told that we will send you a link but they did not send. Next day i called them again, the number was not reachable. On 29th november they send me a link for smart checking. I got a text that my request is under processing. they asked for refunding or changing it then i told them to refund they told me that for refunding you have to talk to our senior. On 30th november they text me that seller has disapproved my return request. On 1st december they told me that your mobile phone is out of warranty. They declined or ignored my request again and again. They told me to go to service centre . Please take any action for my problem. I will be obliged to you. Flipkart username: pradeep kashyap order number: OD[protected] mobile number: [protected]

We requested for return of mobile to a new mobile as the battery is draining very fast. But customer representatives are not understanding the problem and forcefully asking to do hard rest and update of software which we have done many times. They are repeatedly saying the same troubleshooting step and the problem is consistent. POOR SERVICE. Phone battery drains within 5 hours without usage. My order number - OD[protected] Name - Jameel Ahmed

Dear Flipkart I am one of your very fond customers and trust you sincerely. This has been the first time I had to return a product because what I received was not what I had ordered. I opted for the refund, returned the wrong product on time. It's very sad that you are not processing the refund. You have AUDACIOUSLY asked me to update my NEFT details TWICE and AUDACIOUSLY sent me a message that the REFUND PROCESS COULDN'T BE POSSIBLE or something. I have given the very right details. You are an internet GIANT and I know such email wont be a big deal for you but I do not trust many websites like you. I READ SIMILAR PROBLEMS ON THE INTERNET THAT OTHERS HAVE FACED. WANT TO BE ASSURED BY YOU THAT THE REFUND WILL TAKE PLACE. DO NOT ASK ME FOR NEFT AGAIN. It would be kind of you to not ignore but REPLY so i know my problem has been acknowledged...and hopefully fixed. I don't want to be a customer who stops using your website. "We could not process the refund for your order OD[protected] on Thursday, 03 Dec'15. This could be due to incorrect NEFT details provided by yourself. " Thankyou Sincerely NISHTHA JOSHI

I have purchased Distributed Operating Systems and Algorithm Analysis (English) book of Rs 497 from Flipkart with order no.:OD[protected] on dated 27 November 2015 at 21:15 and date of delivery promised by them was Fri 4, Dec 2015. My order get packed for shipment on 28 November 2015 at 01:22 but not get dispatched by 30th Nov. So, then i requested helpdesk for dispatching my order asap on 1 December 2015 at 19:13 they promised me by mail on 1 December 2015 at 19:46 will be delivered to you by promised date. But still not dispatched, so this i intimated helpdesk again on 3 December 2015 at 10:35 to dispatch my order. But on 3 December 2015 at 16:46, they had cancelled my order and started refund process.

Dear sir Flipkart cancelled my order no OD[protected] without my consent.I ordered a moto g3 on 9 november 2015 for 10799 rupees only.But flipkart cancelled my order without my consent. I want my order back with same price.Please help me. with regards Hemraj Nagori [protected]

I ordered nexus 6 midnight blue 32gb through Cash on delivery and received the product, the volume down button was not working on the first day itself so i called flipkart and requested for replacement and asked them to deliver it on a different address, they refused for a different address so then i asked to deliver it after 10th of december as i am out of station, they said i can contact with the courier service and tell them to hold it, the customer care executive's name was ravi, he gave me confirmation himself, and i have not been receiving any contact information since last 3 orders, i complained to flipkart 4-5 times, they didn't do anything, now when i called that i want the delivery after 10th they are refusing, and asking me to request again, they are not providing me the courier serivce's contact. please do something about it as soon as possible. I want my replacement after 10th otherwise i'll file a case.

Flipcart seller central is spamming us daily even after our repeated request to unsubscribe us from their emails. We have already sent 50 emails to them but everytime they respond with automated emails. They customer support is extremely poor.

Hello Team, We have ordered onida washing machine in last month and that has been delivered on 17th nov 2015 and flipkart policy says demo installation will be done within 2 to 3 days but we haven't got any demo installation from flipkart infact they are just rescheduling demo installation day by day and saying mobile number is not reachable and closing request without our approval... Flipkart is really providing such worst service to me.. and i just fed to follow them every day.. Kindly take approriate action on the above issue and revert to me if in case of issue. Regards, Sagar Rapatwar [protected]

I have purchased mobile from flip kart after detected money from my account but till now i didn't received amount in my account. but i received one massage from flip-kart for returning money as soon as possible. total amount is 7499 . TX[protected]TXID) TX[protected]

Sir/Madam, I am a new user on flipkart & made my first purchase through flipkart app.. Order No. OD[protected] Product name- Cherokee Slim Fit Men's trousers (3 Quantity) The order was successfully placed & I got an email from the company that it will deliver the order by 1st Dec. Now when I have not received the order on committed date, i thought to Check the website.. But it was embarrassing that the flipkart has marked my order as returned by me (which is never received & attempted for delivery on my address) Now I thought to raise the complaint against them on the website.. But when I have logged to the website as well as flipkart app, it is showing that there are no orders in your account & therefore I am not able to select the option to raise the complaint but then i finally made a complaint through another route.. Now I called there toll free customer care [protected] where they apologize their mistake & told that it is the mistake of courier partner & we will resolve the same within 48 hours.. Today i received the call from Flipkart's Executive Mr. Naim who told me that they will not ship the product to me because i have cancelled my order which is totally a lie(coz i havnt done that).. Now I want to make the Flipkart & its concerned management punish for their fraudulent practices which is unjustified & not backed by law.. I have all the emails/snapshots/recording ready.. Aniruddh B.Com., L.L.B., L.L.M (F)

Invoice No : # DEL_LHR_03L[protected] Order ID - OD[protected] I received damaged washing machine from flipkart.com on 19th November and since 20th i am trying to replace from company but they didn't replying satisfactory. Every day they are giving new date to pick the item but till today they didn't picked item. first - i received one day late my product (claimed on 18th but received on 19th ) second - received damaged product Third - After complain many time not picked item till 2nd December fourth - Currier boy come to pick one time on 30th November but refused to pick because they want packed item as it was delivered (which is not possible by any one o[censored]s because earlier it was packed by machine and i dont have any packing machine). their representative speaks very rood - why you open the packing (if i will not open then how i can assume that it is damaged). my money was deducted from first day of order but till date i am not able to get the benefit of the product . tomorrow i will go the consumer court for the same and will see them all in front of the court & media .

Dear Sir/Ma'am I bought Citron Induction Cook Top Rs. 2199 order ID: OD[protected] from flipkart.com offering with below said... Warranty Summary: The Company Offers 60 Day Replacement Guarantee, Post which the Company Offers 2 Years Warranty for this Product for Repairing or Replacing Parts, Free of Cost Against Defects in Manufacturing. Service Type: Post the 60 Day Free Replacement Period, The Customer Needs to Contact Flipkart Customer Care to Get the Product Repaired or Replaced at the Customer's Home by Flipkart's Authorized Service Partner Warranty Type: On Site Warranty: Within the Warranty Period, Flipkart's Authorized Service Partner Shall Repair the Product at the Customer's Home. Now they are not providing any service. Best Regards Uzair Khan

I have ordered Samsung LED TV 40", OD[protected] on November 4th. The order was not delivered as per promise and I raised a concern first on November 12th. After 1 week of continuous follow up, I got a mail saying "as per your request the product has been cacelled" on nov 23rd. I called Flipkart customer care and they informed that, the product has been cancelled by seller. I have been insisting on delivering the same product by different seller with Flipkart at the same price, which Flipkart said, they will look into it. Even after 8 days, they neither refunded the money Nor delivered the product. On 30th Nov, I received a call from flipkart saying they will refund the amount, and do a price match if I order the same item by 1/12 11AM. Since I didn't receive any response / call from Flipkart today, I called the CS, I have asked to move my call to second level / third level, the senior executive now tells that the order is yet to be received to the origin, hence refund is on hold. As per them seller cancelled the order, now they are telling we are waiting for the return. When I look at the current status of the order on flipkart, its showing as item returned :( ) The most unfortunate thing is, none of their Customer support team keeps their promise, they keep changing the status / reasons why there is no refund. They try to take people as granted. It appears like just by not delivering the product and not returning the money with false excuses one can get a good interest in one month and which I believe they are doing the same... Interestingly they also say, we tried to reach you but your phone is engaged, when I ask if its engaged why can't u do a retry.. there is no answer. And when I ask what is the update you are trying to convey over phone to CS, they will say we don't know :( we will get your issue in 24 hours.. its almost a month Nov 4th to Dec 1st. This to me, appears like a clear ethical issues with flipkart team. Its very hard for me to trust Flipkart on any of those promises and commitments. Everytime you speak, you will hear a different story... such a shame... for claiming themselves a number 1 e-com company.

I ordered a Kartuce Back Cover for Asus Zenfone 2 Laser 5.5 from flipkart, order no. OD[protected]. I returned the item on the very next day of delivery as it was a case of damaged product. The product has been picked up for return but I haven't received the refund money yet, in my account. Please refund my money back soon.

I have purchased HP 15-r249TU Notebook from flipkart against order number OD[protected] and they have delivered a defective latop to me. I have placed a return request to them and they have closed the same by saying you request is not approved. Again I have raised a request and they are not replacing the same.

I bought a Citron Induction Stove from Flipkart with warranty said below

Warranty Summary:
The Company Offers 60 Day Replacement Guarantee, Post which the Company Offers 2 Years Warranty for this Product for Repairing or Replacing Parts, Free of Cost Against Defects in Manufacturing.

Service Type:
Post the 60 Day Free Replacement Period, The Customer Needs to Contact Flipkart Customer Care to Get the Product Repaired or Replaced at the Customer's Home by Flipkart's Authorized Service Partner

Warranty Type:
On Site Warranty: Within the Warranty Period, Flipkart's Authorized Service Partner Shall Repair the Product at the Customer's Home.

But now they are not providing me the same. I want my money refund or repaired my product.

I ordered an Emporio Armani watch from flipkart, order no. OD[protected]. I returned the item on the very next day of delivery as it was a case of misshipment. The product has been picked up for return but I haven't received the refund money yet in my account. Please refund my money back soon.