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Flipkart Complaints & Reviews

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Updated: Apr 30, 2026
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L
lalitk915
from Delhi, Delhi
Jan 2, 2016
Resolved
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Address: New Delhi, Delhi, 110044
Website: www.flipkart.com

I ordered a Iphone 5s on 7 Nov 2015 from flipkart and received a faluty product, I as ask for replacement and they have the given me the replacement but after replacement the new Iphone also i received was faluty I.e haveing heating issue. Now i called flipkart and i asked for the refund for the product, As i received two time faulty product but flipkart is denying for the same and my product having 30 days replacement/refund warranty
Complaint marked as Resolved 
Jan 02, 2016
Updated by lalitk915
order id : OD[protected]
date of purcharse : 7 Nov 2015
Verified Support
Jan 03, 2016
Flipkart Customer Care's response
Tried calling customer on [protected], not able to reach out customer number. Hence, arrange for follow up. As for the above mentioned complaints return has been created and pick up will be happen within 3 business days.
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    Subhasmith
    from Hyderabad, Telangana
    Jan 2, 2016
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    Address: Rangareddy, Andhra Pradesh, 500048
    Website: Flipkart

    I m sorry to say but i am helpless to quit shopping from flipkart. Its not the fault of their official but the delivery guys are baddest of them... They are lazy.. Puts items into delivery attempt.. Even though they dont come
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      Indrani30
      from Bengaluru, Karnataka
      Jan 2, 2016
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      Address: 560066
      Website: www.flipkart.com

      Hi Team, I am Indrani Pal and currently located in Bangalore. I was forced to contact you regarding an Online Order Cancellation of a Product with only a single attempt of Delivery by the vendor. Following are the Online Order Details: Online Site through which the order was placed: http://www.flipkart.com/ Order No.: OD[protected] Order Date: 12/22/15 Ordered Item: Leaf Jewel Rhodium Plated Cufflink Item Price: Rs. 380 Quantity : 1 Subtotal Amount : Rs. 380 Latest Date of Order Delivery: Will be delivered by Wed 6, Jan 2016 I would like to inform you that I had been contacted by the Delivery Team through phone call (supposed to be Ekart) only once on[protected] and not at all henceforth. Since I was not updated about the delivery time hence I had called the Filpkart Team a couple of times just to ensure that the order is not cancelled even though there was no confirmation about the delivery calls as I had not received nay but one. Today[protected] I received a message mentioning that my order is cancelled. When I called back Flipkart they mentioned that I was not available every time they tried to deliver it hence it was cancelled. I would like to bring to your notice that I had previously faced the same when I had ordered for a Book: GATE 2013: Electrical Engineering order No.: OD[protected] where again the order was cancelled without any confirmation or intimidation of the cancelled. On contacting them that they mentioned that I have place a fresh order and now the item is available at double the amount that is Rs. 604. This incident has really put me in a state o[censored]tter inconvenience and distress. I was at all not prepared for this kind of a situation especially from a well-knowned online shopping like Flipkart. Kindly help me to get this issue sorted. Thankyou. Regards, Indrani Pal
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        mdtarif20
        from Midnapore, West Bengal
        Jan 2, 2016
        Resolved
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        Address: Bangalore, Karnataka
        Website: flipkart.com

        I have ordered a Nikon AF Zoom-Nikkor 70 - 300 mm f/4-5.6G Lens from Flipkart.com..Order Id is OD[protected]...Today i got the product with well packed & inside the packaging i saw that the Nikon Brand Box was also sealed..No one can ever imagine that inside a brand sealed box there could be a Glass full of Mud/Sand instead of the Nikon lens..They have accepted the refund request, but i want flipkart to take proper action to the seller...
        Jan 5, 2016
        Complaint marked as Resolved 
        Even though they called me & told me that there will be no refund for my issue, because i misused their policy(Which i never did)..Suddenly next morning saw that the refund got successful & amount credited to bank account..
        Verified Support
        Jan 03, 2016
        Flipkart Customer Care's response
        Spoke to customer and informed him that he had abused the return policy of Flipkart and there are high number of returns from his account, moreover there are many account's which is linked with his account, informed customer we will not be encouraging such policy and the account is blacklisted, so we will not be processing him refund or replacement to him. Customer was very quite and did not speak anything hence closing the case.
        Jan 03, 2016
        Updated by mdtarif20
        what type of justice is this?I use flipkart from so many years, that's why the number of returns are high!!I use only 1 account regularly & before 1 year flipkart themself created 1 another account of mine..This time when u sent a missing product, now u r saying that my account is blacklisted?What is this?I want justice..I know i didn't do any misuse o[censored]r refund policy..I was quite because i was shocked tht u denied to refund my money..Please help me getting my refund..
        Yes same they did with me, flipkart said that I have high no of returns which is not true . Out of 20 only 2or 3 returns included missing and quality issue products.i am old customer of flipkart . I am also shocked when one senior lady from their team called me and said, mam aap jo b action lo humari traf de aap ki koi request nahi li jaygi' they are so rude and unprofessionals now a days . I shopped a lot from they and they said we are closing your account . No order from your side ll be accepted .

        Really shocking behaviour from flipkart.
        Ya i have also got a call from a lady..she was really very rude & told me that my account has been blacklisted by their team & i will get no refund..But next day dnt know how, but i got my refund..i will never order again from Flipkart..
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          J
          jennifer jes
          Jan 2, 2016
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          Address: 641039

          I got moto g3 one month back in flipkart December 1st. My screen got damaged. Is there any free replacement available? Kindly help
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            H
            hlsrivastava20
            from Bengaluru, Karnataka
            Jan 2, 2016
            Resolved
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            Address: Varanasi, Uttar Pradesh, 221002

            Dear Sir, Reference :[Incident: IN[protected]] dated 12.12.15 Please refer to my following email dated 01.12.15 on above subject: "I purchased Moto G (3rd Gen) 4G from Flipkart (Bill enclosed). As per offer, I have to get 'Double data on 4G for 6 months and added 6 months free subscription of 'Wynk Plus'€™. I regret that Airtel is not giving me double data on my 4G Sim after 3rd November, 15." As per sms, you have promised to solve my problem by 31.12.15, but no action has been taken so far. Please take immediate action in the matter to solve problem without further delay. Thanks H L SRIVASTAVA VARANASI (U.P.) Mobile : [protected]
            Complaint marked as Resolved 
            Verified Support
            Jan 03, 2016
            Flipkart Customer Care's response
            Spoke to customer and informed that to provide an time till January 05, 2016 to check with concern stack holder to get back to you with an update customer agreed.
            Not good
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              S
              sourabh00
              from Kolkata, West Bengal
              Jan 1, 2016
              Resolved
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              Address: 700140
              Website: flipkart

              Order id-OD[protected] Product details-selfie stick with Aux cable With out a proper reason my order was canceled
              Complaint marked as Resolved 
              Verified Support
              Jan 03, 2016
              Flipkart Customer Care's response
              Incorrect order Id provided by customer. Message sent to customer to get back to us with the correct order ID or contact no.
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                Mrityunjaya93
                from Lucknow, Uttar Pradesh
                Jan 1, 2016
                Resolved
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                Address: Lucknow, Uttar Pradesh, 226020

                I have received this but the product is already used & problem in headphone jack, total rom is less than the mention on the site(5.5GB).i think don't buy the product from flipkart becoz they are selling used product.In the phone there is video song available.
                Complaint marked as Resolved 
                Verified Support
                Jan 03, 2016
                Flipkart Customer Care's response
                No order details found sent a message to customer to get back to us with an order details.
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                  Vijay KVerma
                  from Gurgaon, Haryana
                  Jan 1, 2016
                  Resolved
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                  Address: 303108
                  Website: www.flipkart.com

                  I have purchased 43 inch Micromax inch LED TV whose Demo to be given by Flipkart. From the day for purchase 24-12-15 there is alot of calls coming on my phone for the Demo and installation's review but in actual the DEMO is not given to me. Still I am not able to use so many important features of my TV due to pending DEMO. Also they are disturbing me by making so many calls / day but not doing the work exactly. Regards, Garimesh Sharma Order ID - OD[protected]
                  Complaint marked as Resolved 
                  Verified Support
                  Jan 03, 2016
                  Flipkart Customer Care's response
                  Incorrect order details given by the customer. Sent a message to customer to get back to us with an order details.
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                    R
                    Runjhun Mishra
                    from Mumbai, Maharashtra
                    Jan 1, 2016
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                    Address: 500008
                    Website: www.flipkart.com/order_details?order_id=OD104773013942260000&src=od&link=order_number

                    Flipkart will give fake promotional offers for increasing their sales. I have purchased this Washing machine due to best offer were give 2yrs comprehensive warranty + 10years Motor warranty were coming with same, however during installation the Onida service man made me aware that there is no such warranty by company, Please check once with Flipkart as they only consider 24 month warranty, there is no 10 years Motor Warranty. I have reported about this them and asked them to provide the confirmation, Instead of giving clarity and justification and solution. They have initiated the refund. I have asked them to send an email about the reason of refund, Instead of getting agee the customer service person "Shilpa" was arguing with me and saying Mam there is no such kind of information mentioned about the warranty. As they have there own site, they can make changes anytime and can fool the customer after selling the goods with lucrative promotional offers. To be honest, now flipkart is no longer reputative company. Do not rely on flipkart. They are just waste company. Just wants to make money no matter whether selling goods on fake offers
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                      R
                      ravicdac
                      from Coimbatore, Tamil Nadu
                      Jan 1, 2016
                      Resolved
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                      Resolved

                      Address: 641045
                      Website: Coimbatore

                      Here is my worst experience with this FLIPKART portal. I have ordered "Seagate Backup Plus Slim 2 TB Wired External Hard Drive with 200 GB Cloud Storage" on 21 th DEC 2015 with advanced pay of whole money and the seller is "CyclopsInfo" flipkart showed this seller as flipkart advantage seller also. They have given delivery date as 27th Dec, But they didn't update any thing like shipment tracking. I have called them on 26 th DEC but they have given very poor response.after that i called them 27, 28, 29, 30, 31 each time they have given same answer "We are looking your issue". on 31 they cancelled my order with out intimating any thing to me and I have called again to them they have given very rec less answer "seller don't have items to ship" but in flipkart page they showed now also available with same seller. and they refund my money it will reach with in 10 days of refund so totally they have kept my money 20 days and they cancelled my order even without intimating to me.
                      Complaint marked as Resolved 
                      Verified Support
                      Jan 03, 2016
                      Flipkart Customer Care's response
                      No order details found sent a message to customer to get back to us with an order details.
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                        R
                        Rajeshwari1921
                        from Mumbai, Maharashtra
                        Jan 1, 2016
                        Resolved
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                        Address: New Delhi, Delhi, 110058

                        Hi I have ordered one genius nicer dicer vegetable chopper through flipkart and they shipped it through ekart. When i opened the item container is founnd broken... Please replace the item as soon as possible.. Thanks Rajeshwari [protected] A5a/21c, second floor, white quarters janta flats janakpuri new delhi - 110058
                        Complaint marked as Resolved 
                        Verified Support
                        Jan 03, 2016
                        Flipkart Customer Care's response
                        Tried calling customer no response, sent a mail to customer to get back to us with order details.
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                          V
                          Valsarajan KV
                          from Muluppilagadu, Kerala
                          Jan 1, 2016
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                          Sir, I purchased a mobile set Spice Dream UNO through SBI Credit card Last Year. Your offer of 10 percentage incentive still i didnot got.
                          action as early
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                            V
                            Valsarajan KV
                            from Muluppilagadu, Kerala
                            Jan 1, 2016
                            Resolved
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                            Resolved

                            Sir, I purchased a set of mobile Spice Dream UNO last year through SBI Credit card . Ur Offer incentive I didnot get so far.
                            Complaint marked as Resolved 
                            Verified Support
                            Jan 03, 2016
                            Flipkart Customer Care's response
                            No order details found sent a message to customer to get back to us with an order details.
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                              B
                              big boy
                              from Tirunelveli, Tamil Nadu
                              Dec 31, 2015
                              Resolved
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                              Resolved

                              Address: 627011
                              Website: www.flipkart.com

                              As my product has shipped before 4 days but my product is till now not reached. So, please deliver the product as soon as fast.i didn't complaint flipkart but please provide the products fast, which has been bought from you.
                              Complaint marked as Resolved 
                              Verified Support
                              Jan 01, 2016
                              Flipkart Customer Care's response
                              Dear Customer, Greetings from Flipkart. We kindly request you to provide the order details or the alternate contact details so that we can assist you further.
                              correctly said bro
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                                A
                                Ashok kumar444
                                from Chennai, Tamil Nadu
                                Dec 31, 2015
                                Resolved
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                                Resolved

                                Address: 600044
                                Website: flipkart.com

                                I have added more than 35 EGVs in my account.All of them deactivated on 23 rd Dec 2015.But their validity is up to Dec 2016.
                                Complaint marked as Resolved 
                                Verified Support
                                Jan 01, 2016
                                Flipkart Customer Care's response
                                Dear Ashok, Greetings from Flipkart. We kindly request you to provide the details so that we can assist you further.
                                EGVs are added to the account [protected]@gmail.com.While checking wallet it shows some technical error for more than a week.
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                                  R
                                  Rajtech
                                  from New Delhi, Delhi
                                  Dec 31, 2015
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                                  Address: Bangalore, Karnataka
                                  Website: www.flipkart.com

                                  Order Number OD[protected]. Flipkart had taken Rs 35, 160/- upfront payment on 23 Dec 15 and did not deliver the item (Nikon 5300) as promised in their website by 30 Dec 15. On repeated calls they kept giving false assurances that we are looking into the issue and we will resolve it in next 48 hrs. This dialogue has been continuing since 28 Dec 15. Flipkart has intended to earn huge profits by blocking customers money to earn interest on this money and intentionally delaying deliveries. This company is going from bad to worse. Avoid purchases at Flipkart. If at all you have to purchase then opt only for COD. This company would delay your delivery if you make upfront payments.
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                                    Somi Reddy
                                    from Srikakulam, Andhra Pradesh
                                    Dec 31, 2015
                                    Resolved
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                                    Resolved

                                    Address: 560034
                                    Website: www.Flipkart.com

                                    I am receiving Moto G3 and all things are good except Camera issue. The camera is 13 Mega pixel but photos are look like my old moto g1. And I am compared another moto g3 the camera is very bad than my friend phone. I was buy this phone in offer period which cost is Rs.11499(actual cost is Rs 1299)
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jan 03, 2016
                                    Flipkart Customer Care's response
                                    No order details found sent a message to customer to get back to us with an order details.
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                                      ramesh yadama
                                      from Chennai, Tamil Nadu
                                      Dec 31, 2015
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 603204
                                      Website: flipkart

                                      I have placed the order for samsung on 7 mobile. The order has been cancelled by flipkart without my permission. After that again I have place the order for the same product using different email id, even that product also not delivered to me and when called the customer care executive they are telling it was misrouted.
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jan 03, 2016
                                      Flipkart Customer Care's response
                                      No order details found sent a message to customer to get back to us with an order details.
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                                        nnnu
                                        from Chennai, Tamil Nadu
                                        Dec 31, 2015
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi, 392002
                                        Website: www.flipkart.com

                                        I have purchase Micromax mobile from Flipkart on line on 20th Dec.15 It was deliver on 22nd Dec.15 on COD basis On checking Mobile operation it was found it's TOUCH operation is not working and giving trouble frequently Asked for RETURN / money back on online FLIPKART on 23rd Dec.14 FLIPKART Order no - OD[protected] Return ID 40077202 But surprisingly Flipkart talk over phone 3-4 time against these complain and not agreeing on REPLACEMENT or Return money at all I longed more 2 complain for RETURN but it getting over ruled by them Please help me in getting money back
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jan 03, 2016
                                        Flipkart Customer Care's response
                                        Spoke to customer's family member, informed for the above mentioned product we have initiated refund on January 02, 2016. Customer agreed. Hence, closing the case.
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