Flipkart Complaints & Reviews

I have ordered a Lenovo K3 Note on 26/12/2015 from FLIPKART.COM, Order No. OD[protected] & got this product at my address on 28/12/2015 with Bill details as PL: F12788838 & S:S[protected] of Lenovo K3 Note, IMEI No. "[protected]" by WS Retail Services Pvt. Ltd. (CIN : U729000KA2009PTC050123) but when I open the box, I got Lenovo K3 Note IMEI No. "[protected]" Therefore, the billing product is different with actual what i received. Second, there is heating problem in this phone & i have launched a complain for Replacement (Return ID:[protected] but it was rejected from Flipkart.com & WS Retail Services Pvt. Ltd. (No. 42/1 & 43, Kacherakanahalli Village, Jadigenahalli Hobli, Hoskote Taluk, Bengluru, Karnataka, India-560067). I need resolution of this issue as soon as possible, otherwise i will file a case in consumer forum against Flipkart.com & WS Retail Services Pvt. Ltd.

Hello, My name is Darshan, I ordered a lenovo K3 Note moblie through online in Filpkart Portal. But Am experiencing a touchpad problem with my handset. Sometimes its not works properly and its hangs out oftenly and also it heats up again and again. Kindly refund my amount or else replace my mobile handset ASAP. Below are the some details: Date:[protected] Invoice No: blr_wfld[protected] order No: OD[protected]

In brief my friend had made an oder with flipkart for a pair of shoes to me.. she wrote the address correct in the address bar as well as the pincode, however in the pincode bar she by mistake mentioned the mumbai pincode. on noticing the same i called up the consumer number and asked them to correct the pin code. I was told via the customer care agent mr adnan [ ref 160 [protected]] so i guess they have so many orders that they dont mind telling the customer to cancel the order... superb rgds gren

Flipkart is Selling Damaged and Defective Items But Never takes the Return or Refunds the money.
I recently bought an item through flipkart, the item was damaged or defective and I tried calling many times to flipkart customer support and finally I got a email saying the problem will be fixed within 9th of Jam, 2016. When I called them on 9th they said they will fix on 10th, and called them on 10th and now they are saying the problem will be fixed on 11th. I mean what the hell is wrong with these.
The item worth is about Rs. 9000/- but they did took the damaged product as return or either they are not refunding the money. I am pretty sure its a big scam deal between flipkart and some pathetic sellers.
ID: OD[protected]

Don't buy any item from flipkart by paying via card or bank wire. Since they have wallet and they'd possibly return your money to their wallet after many legal notices. After that they will never let you withdraw your money from flipkart wallet. I found this message from experienced buyers who are totally screwed by flipkart service.

Flipkart wants you to buy damaged/defective or even second hands item.

I will post screenshots and more about their worst service further soon.
By the way, I regret for changing my usual shopping site.

Flipkart Don't cheat the customer in this way, I always paid the amount to flipkart in advance for every order, now I marked mail to all senior authorities of flipkart to resolve and refund my amount.this time flipkart came to me in situation to attempt suicide, I am really depressed . Continuously follow up with flipkart and asking for justice

I ordered for laptop with i5 processor but got laptop with i3 processor. The Company is delaying to return of laptop. Which is matter of mental harassment and money fraud.

I received my booking PARCEL AGAINST AWB [protected] TODAY ON 9th January 2016 and paid Rs.702/- in cash. I was surprised at the cheap packing with newspaper {Gujarati) covering (photo attached)and affixing your label that created a doubt that I may not be cheated by FLIPKART. To my surprise when I removed the newspaper covering, there was a box of Shopclues (photo attached) with half taps of "Shopclues" and half with brown taps. I checked again that I have placed orders with Flipcart and not with "Sbopclues". I think that goods might have been returned by some customer to Shopclues and same might be sent to me. Please advise whether Shopclues are your sister concern. To my further surprise and cheating that size of all the 3 CFL spiril bulbs are different one small other and big one (photo attached) whereas I placed orders for equal size of three bulbs. In view of the above, please advise me what to whether return the goods or replaced.m AMARJIT SINGH SAHNI

Team, would like to bring this to your attention that leading e commerce player Flipkart is selling 2nd hand moto phones. I bought Moto G 3rd gen in Sep 2015 and took the replacement in Oct as 1 of the sim slot was not working. Got the same issue with replacement product as both sim slot stopped working in 2 months. Flipkart is not providing any assistance and service center just updated the software and returned it back. After 8 days again sim slots stopped working and now its been a week that the phone is lying with the service center. Not able to understand why companies like Motorola are selling refurbished products to the customer.

I bought on 14 dec 2015 vide od[protected] a huawei honor 4x gold for rs. 10500. Till date i tried with many sd cards only 4gb sd card is working whereas its external memory is upto 32 gb. I tried with several 16 gb also. The msg is could not move. Not enogh storage. I tried in pc to format the sd card still it is ineffective. It happened the next day itself. But my pc went faulty i did not get time now i bought new laptop and registering complaint i tried at trichy thillai nagar service centre mentioned in booklet they said that they do not carry out services on honor they stopped. Hence i request you to kindly take necessary action as it is only few days left for a month

Sir, I am rajeev from Coimbatore today i have planed order philips QT40001/15 trimmer and i was order product from flikart apps then i was selected the order move the payment option i give the debit cart options and ask the OTP password i was trying to enter the password, automatically debited from a/c. See below mail Dear Customer, You have made a Debit Card purchase of INR999.00 on 11 Jan. Info.VIN*FLIPKART IN. I want to know status of the above product.

Hello I was a Flipkart first buyer and using Flipkart from last year. my sale has gone above lakhs still I have a balance in my Flipkart wallet is Rs 26626. Now I m ordering from 18 Dec but my order is automatically cancelled As a result Flipkart replied that because of high return created from your site your ID is blocked in present and in future u couldn't buy any of products linked with your E-mail And still I have my Flipkart balance now they are not responding the customer support said that they will not refund your money but no one responded me on this issue!!

Hi! i am a regular customer of flipkart, but i never face any problem. I bought a Redmi 2 prime mobile on dated[protected] with order ID- OD[protected] with IMEI No.[protected] mentioned on bill. but it was defected product, its mic was not working properly.i make correspondence with flipkart they suggest me to contact service center, i visit there but problem was not resolved, then again i visit another authorised service center as suggested but my problem was not resolved.then i contact to customer care they approved my refund but i was requesting for replacement, as i am not able to get refund in my same account from which i purchase that. then after a lot of discussion they approved my replacement, when the delivery boy comes to my home he refused replacement and said the IMEI No. is mismatched. this is a dual sim mobile and on invoice only one no is mentioned. flipkart also accept that its their fault but they refused to replace it according to their policy. they totally make harras me . some time they say it is out of stock, when it is in stock they said that you have to wait, then again and again this process is repeated but they refused finally . Request you to please resolve my matter. Regards Vijay Sharma [protected]

I had bought a GPS device from Flipkart.com, however the device turned out to be faulty. Now the company is budging to take the return inspite of promising over phone. the cost of the product is Rs. 6600/-. i need a refund of the same. Regards

I placed my order No.OD[protected] for a smart phone on 22nd Dec with Flipkart against the special offer communicated to me by Standard Chartered Bank stating that " Enjoy 10 Percent discount on all your purchases during the flipkart big shopping day with your standard chartered credit card and debit card.Offer valid from 21 Dec.to 23 dec" Flipkart despatched the item on 22nd Dec. vide invoice no.blr_wfld [protected] without discount. When I checked up with Standard Chartered Bank they have informed me that Flipkart should have made the adjustment when they raised invoice. I sent a message to Flipkart claiming the discount offered for which they replied that the discount is applicable only to those orders placed through their mobile application. I replied to them that when I purchased the smart phone only now and how I could have sent the order on mobile application.Hece I placed the order through their website. They asked me to wait till 9th of this month for resolving the issue. I received a mail yesterday stating thet the transaction for my order is not eligible for cash back as the offer is only for mobile apps which is not ethical. I request you to intervene and resolve at the earliest since I feel I have been cheated. Regards Ramachandran [protected] Mail Id:- [protected]@yahoo.co.in

I placed a Hp laptop on flipkart on november 11th, which I received on november 16th. There is a bookmyshow and yatra coupon offer worth 5000 mentioned on the site. Nowhere in the flipkart site, it mentioned that I have make a payment of Rs2000 to avail it, not even in the terms and conditions of that offer. Only after I bought the product and when I tried to avail the offer by going to the registration site, I was able to see that offer needs a payment of Rs2000. I have raised a complaint on this on november 16th. It took one month and more to get back to the issue (multiple calls saying that backend team and escalation team is working on it), and finally what they say is that it has been mentioned a link about the offer. This is the sentence mentioned in terms of conditions of the offer on that product. Registration: Registration for all Offers can be done by visiting the below mentioned Link: http://www.hpshopping.in/amazingdiwali They claim that I should have gone to the mentioned link before buying the product and they cannot do anything about it now( Jan 8th). How would I go to the link which mentioned that it is for registration ? Also Flipkart replied to that too late for me to even make a payment of Rs2000 to avail the offer. When asked about this, they only said that we are sorry and we cannot do anything. I don't anything to about it. I have re-read the conditions many times skipping the registration link, which I thought would have details for the registration which obviously has to be done after buying the product. Now I don't get the product back, I can't make a payment of Rs2000, or can avail the offer of Rs5000. Please help

I Himanshu Kangani, Ordered a Router of Tp Link Model No-TL-WR841N from flipkart but i dont find it useful for me and it is under return time. i want to return it but your team says they can be replaced but money will not be refunded. But, I want my money back. Please take necessary steps. Order nO- OD[protected] product - Tp Link TL-WR841N mob no- [protected]

I order 10 earphones from flipkart.com. I received only 2 after a long wait. I cancelled the order for remaining 8 but received refund for only 1. I am waiting to get a refund for 7 earphones from more than a month. Please help.

Worst service provided by flipkart!!! Had been called to flipkart almost 15 times on regarding ascus zenfone2 issue. Had visited the service centre suggested by flipkart but they dnt tke phones on warranty period. Flipkart will be sending automatic mails without reaching saying tried to reach you but no response or saying physical damage without checking phone and fooling customers. Worst service never!!!

Hi Flipkart, pls stop fooling me by making false call. i have not received my delivery against below mentioned order dated 9th nov 2015, pls let me know is there any mechanism for compensation( except legal way) for delay done by you. Order ID: OD[protected] Product : Housefull MALVERN 4D WRDROBE BLK Engineered Wood Almirah

Hi i have not recieved the order of Samsung Refridgrator Amoount 12800 yet but Flipkart Showing item has been deleiverd ... its froud with me i tried to contact your custmer care but i didnt getting any kindy reply positive from your side highly disappointed with flipkart useless servicess .. its worst experiance of flipkart ever . i need my money back or Product ..i cant wait more because my EMI has statrted deducted but i didnt get Product yet Deleiverd at my addresss ... if you are showing status Product has been deleiverd then there must have to be my signature as acceptence . so take review as soon as you can do ., After not getting any kinda possitive reposnse from Flipkart i done complain in Consumer Grievence India regard Froud from Flipkart