Flipkart Complaints & Reviews

Nov 22, 2015

Updated by Tusshar015 Hi Dear consumer court, I want to report seller "WS retail" and CEO SACHIN and BINNY BANSAL for infringement they sold me faulty device after that they trolled me till one month i asked for replacement but they keep saying our engineer will visit your home but nobody visited and after i csll them again then they said your replacement policy of 30days replacement has been over after that i go to service centre B2X janak puri, new delhi-27 they commited that they will repair my phone with new parts as i told them and you will get your phone next day they told me that they will call me after 8 days i visited service centre without informing them then i find my phone there they said it is repaired when i trying to use i found it was like in old dusty condition they put scratches on my phone and cover was opened then i ask them what you have repaired in my phone its you have formatted my device only then they said from our side phone has been repaired and they said your satisfaction doesn't matter said by senior of that service centre i have lost my business and time infact my money just because of running to service centre so i request you to ban this website flipkart and motorola because both are saying now we are not responsible for your phone and we can't even arrange your phone parts please tell them to refund my whole money or replace my device with new one
Order ID: OD[protected] they keep rejecting my replacement of defective product flipkart is fake worst e-commerce website ban this website or help me to get new device exchanged i have bear all the losses this phone was paid by an EMI so now phone is off and dead and i am paying an EMI for dead phone which they are not replacing

Thank You,
Regards, Tushar