Flipkart Complaints & Reviews

I had purchased a few things on flipkart and returned it due to size issues. I got the refund of the amount paid in my wallet balance option on flipkart. Now everytime i try to use the wallet balance it says that the purchase is only valid on ws retail seller. I think this is extremely unfair as there are very limited and bad options for this seller and its a condition on customers to buy products they are not convinced of. This is not only a bad marketing gimmick but also ways to lose your valued customer as i am a regular shopper on flipkart. This has made me not want to use the website anymore. I request you to change this the website and give your customer the freedom to buy whatever they like and not force a particular retailer

R/sir I purchase Sony BRAVIA KLV-24P412C 59.9 cm (24) form Flipkart on 24 November, 2015 4:28 PM Order ID: OD[protected] but the Remote of this LED is missing . I inform him and also mail him for this regard and I also lodged a complain to his customer care but no action taken by him and no arrangements or refund make by him only date given by him. . So please help me in this regard

It's been two months and my money has not been refunded in my account..I have already contacted my bank for the same..they have no information regarding any refund from flipkart in my account..refund amount is 8099/- rupees..I am fed up and will go to the consumer court for the same

I am Sunny V from Hyderabad has bought a Hero Kids Cycle from Flipkart in November worth 4099 INR. However, i have found the same being sold for lesser price in Hyderabad and declined the delivery twice. But to my surprise, rather than Flipkart accepting the order back and refunding back my money, they have started saying that the order has been delivered. I have raised couple of complaints with them to look into this issue and refund me, however they are taking time every now and then and hold off on it. I have kept escalating the issue to their customer care, but it still didnt workout as they are hanging up on me. Here are my tracking details which i got from the courier people, the item was used to deliver through FedEX. Here below is the tracking number and return tracking number which i have got from Mahesh working with FedEx, here in Himayatnagar branch. FedEx Tracking details: [protected] and[protected] Thanking you in Advance. Regards, Sunny V +91 [protected]

OD[protected] This the order number whom I get after booking the order. After that the phone speaker was not working for which I had complaint . For this the customer care said that you have to send the article to the sender adress. I had send it through Blue dart courier [protected] sonu kashyap on 15/9/15. custermer care said that the courier price will be automatically trasfered to your flipkart wallet within 3 days. sonu kashyap [protected] [protected]@gmail.com

Dear sir, Two week before i purchased hero miss india cycle, but he delivered another model, this cycle is very small one, and lot of different, so many time i informed flipkart please take return tha cycle and give money back, till now he not taken any action, this is very worst services from flipkart, please take necessary action to flipkart . Order id: OD[protected] Hero Miss India Gold 24T SMGL24PK0001 Road Cycle Thanks senthil murugan [protected]

Dear Customer Care team, I had purchased lenove Vibe X2 4G phone from flipkart. As in these phone services not working I had submitted phone to Service center. But they are not able to provide solution. they are telling we are awaiting solution from Lenovo but not getting and response from Lenovo. Even I had sent detail to lenovo on said issue but No Response. My phone is in service center from last more than 10 days. I had raise my concern to flipkart also on same but didn't get any solution. its look like cheating. I am facing issue since last 2 month. its wasting my time, money and business. Service center clearly inform they are not having any solution still I am suffering, Please look into these case. Work order and Invoice attach . Regards, Pragnesh M-[protected], [protected]

I booked a MOTO x play vide the FLIPKART.com vide order id D[protected] Dt 18/09/2015 and received the said item on Dt.26/09/2015 but the said product was damaged and they reversed back the item as per the return policy and delivered a new product of he same but the same product was also manufacturing defect and I initiated for refund for the said as per the policy of the company within one month from the received of the product. They also accept the product defect and a refund was initiated for it vide return id no.36970163. It was initiated on Nov 22/11/2015 and today is 15/12/2015 not initiative for refund of the product has been taken till date. The said product was couriered by my self to the Bangluru Ware House instead of the Chennai Ware house cause that time it was flooded. Now the Bangluru Ware house refuses the product to received and the product is return back and since then I am contacting to their customer care number which is also not responding any thing.I want my money and the courier charges i paid against it

I have Ordered a "Go Travel Memory Grey Neck Pillow" on 27th Nov from Flipcart, and product expected date was 5 Dec, I bought it for 845 Rs... the product was delayed, I called the customer care on 15th Dec, so they said that they will escalate it and sort it by 18th Dec . Next hour I received a message saying "Refund has been initiated . I called the customer care about it then the manager, he said the product will be delivered as per my request . But the Flipcart escalation team said that the I need to get satisfied with the Refund, the argument with them is just the waste of time ... The thing is the Cost of the product after i bought was allmost the double the price which I bought, So they have canceled the product and initiated the Refund . I need the product in the cost Which I bought, kindly help to sort out this issue

I purchased a Motog 2nd gen 16 Gb XT1079 through online. I ordered in the month of November 2015. I got it after deepavali. Not even a month has lapsed. Avertical line appears in the centre. I could find it after my daughter came from outstation. What to do next. Please advise. It was found from the very beginning of receipt. I thought that it is not a great fault. But daughter tells that it may sometime lead to other complications.

I had order a Mobile phone (Micromax X601) through Flipkart which was delivered on 13th Nov 2015, the product which was received is without box & accessories we accept the product . After some 4-5 days we know the mobile phone speaker quality was very poor & the phone get switched off in between so we decided to return the product.The request sent to flipkart to return the product on 22nd November. The Pick up boy comes to pick up the mobile phone but he has not take the product back because the Box is not available, since i have not received the box how i can provide him the Box. the same complaint was given to flipkart in details on Toll free no. they assure me that the pick up will be done from our end without box will be accepted by flipkart. I have waiting last 3-4 days that pick up will be done because i receive daily message from Flipkart that your pick has been scheduled today but end of the day nobody comes for pick up. Today pick up guy come to pick up the same product hence he rejected with same reason that box is not available will not take this product. After several call to customer service with detail brief about the product then also this happen, Today i:e 15th December the pik up was not done.

Order No: OD[protected] Rs. 28846 Update from flipkart: Delay in delivery - IFB Senorita Aqua SX - 6.5 KG 6.5 kg Fully Automatic Front Loading. Order Placed: Dec 7th 2015 Order was placed at 7th Dec 2015 till now the product has not been delivered. I request your team to take immediate action and provide justice to the customers who are in this situation.

You guys are such cheats!! I havw been calling you worthless people since over a month now and you guys still haven't refunded my money. On 07-Dec-2015, at 9:05 AM, Flipkart Customer Support wrote: Hello, Greetings from Flipkart.com! This is with reference to your order ID: OD[protected] & with Reference Number: IN[protected] We are glad to inform that we have refunded an amount of Rs.2299 /- on[protected] and the same should reflect in your statement within 8 business days from the date of refund initiation. We request you to get in touch with customer care of your issuing bank to confirm the credit into your account . We appreciate your business with Flipkart.com. Regards, Yashdipsinh Parmar Flipkart Customer Support And I still got no money. Do something about it. ASAP!!

THIS IS FORTH COMPLAINT AGAINST FLIPKART SHAME ON YOU I was already post a complete on 4th, 10 TH DEC, 12 dec and 14 dec still no response from you!!! I purchased digiflip xt 801 nov'2014...but after 6 months o[censored]sage it ran into a problem so gave to in service center on 14th sep 2015, 3 months over still problem not solved!!!the service center guys saying we have no idea at what time digiflip take.. what poor service.. flipkart and digiflip... ""IF YOU WILL NOT REPAIR MY PRODUCT WITH IN TIME OF 15 DAYS I’LL GO FOR CONSUMER COURT"" AND FILE '''DEFICIENCY IN SERVICE'''&GOODS"" mail id: [protected]@gmail.com Order ID: OD[protected] Order Date:[protected] Invoice Date:[protected] VAT/TIN: [protected] Service tax #: AAACW8725FSD001

Dear sir/ma'am i have purchased Cubix cover of microsoft 640xl but they have delivered the flip cover.The details are described as below: Order Details Order ID: OD[protected] Item) Seller: DARSHANESTORE Review Seller Order Date: 10 December, 2015 8:05 AM Amount Paid: Rs. 159 through Cash on delivery Instead of the above item, they have send me the simple flip cover.. Plz take the suitable action for this.. thank you

I have ordered Uber Urban Jeans and requested for an exchange. The Exchange came and when i open the parcel there is a shorts not a jean. I don't understand how they can give a different product as such.i got very much frustrated and celled the order. Very worst SERVICING. PLEASE LEARN FROM AMAZON GUYS. If this is case, you are losing many customers like me.

I had ordered these items which got cancelled without my knowledge: 1.kiara Handheld Bag(OD[protected]SMS received on Oct 19th: we couldn't complete today's delivery of Kiara Hand held bag, and will be called shortly for further assistance which was not received at all and the item got cancelled and had to place a fresh order. 2.Leya Diamond Stud Analog watch for women: (OD[protected]delivery date: Oct 23rd : got an SMS message: we were unable to deliver this item on Fri 23 rd Oct, delivery will be reattempted tomorrow, Sat 24th Oct and this item was never delivered and had to place a fresh order as per the customer service request. 3.Oleva Women Casual, Party Multicolour silk clutch(OD[protected]:SMS message received: the item has been marked as Customer Rejected by our E-Kart executive. I couldn't understand the fact that when the agent was unable to deliver how could the item got cancelled automatically. Now after that when I placed a fresh order the item is out of stock. I would like to know who is responsible for this? For the above mentioned orders I got a SMS that they would be delivered before 7 pm but no one turned up for delivery.It continued like this twice and then I get a sms saying the items were unable to be delivered and thus got cancelled by their courier service(Ekart Logistics).I also called their customer service and they assured me that two of the items (2 and 3 ) would be delivered as per their Floor manager but I never received them at all. Then I was told to place a fresh order and nothing could be done with the previous orders.I have never experienced such kind of service before as I got all my orders delivered by Amazon and Shop clues but couldn't understand the reason for their failure of delivery.I also asked the representative if the following orders could be placed by them but they said that I only had to place a fresh order. I lost the hope of getting my products if ordered and I would think twice to place an order ever again on this website.

Dear Sir, This is regarding BPL TV which we booked with respect to above order number 21st Nov 2015 And i got TV but it had display issue and same day the technician arrived and confirmed same at my home and we called we requested to return the TV. Since then as of today when ever calling flipkart they r saying tomorrow the technician will visit and take the TV and we will get new one but no one arrived as of now.. this is more than 2 weeks the same answers flipkart is giving .. Item return id: 37503920 my contact no: +91 [protected]... ( Product booked on same number ) Please do the needful..

Randomly got this mail from Flipkart - I DID NOT CANCEL THE ORDER !!! Hi Srinath, Greetings from Flipkart.com! We would like to inform you that we are processing your cancellation request for the following items in the Order OD[protected]. after receving the confirmation message and then "ready to be shipped message" on Dec 10th. Greetings from Flipkart.com! We are pleased to inform you that following items in your Order OD[protected] have been packed by the seller and are ready to be shipped. Once the item(s) are shipped, you will receive an email with the Courier Tracking ID and the link where you can track your order.

THIS IS THIRD COMPLAINT TO FLIPKART I was already post a complete on ''4th dec''' and '''10th dec'' still no response from you!!! I purchased digiflip xt 801 nov'2014...but after 6 months o[censored]sage it ran into a problem so gave to in service center on 14th sep 2015, 3 months over still problem not solved!!!the service center guys saying we have no idea at what time digiflip take.. what poor service.. flipkart and digiflip... ""IF YOU WILL NOT REPAIR MY PRODUCT WITH IN TIME OF 15 DAYS I’LL GO FOR CONSUMER COURT"" AND FILE '''DEFICIENCY IN SERVICE'''&GOODS"" mail id: [protected]@gmail.com Order ID: OD[protected] Order Date:[protected] Invoice Date:[protected] VAT/TIN: [protected] Service tax #: AAACW8725FSD001 i received a from your Department.they are said that we are not able to repair your tablet please bring back the tablet from authorize service center. we arrange return and refund of your tablet ... on Saturday i got my tablet back from service center. .. but still not arrange my return refund and of my tablet... FLIPKART REPLY ON http://www.consumercomplaints.in Flipkart Customer Care 's Response, Dec 12, 2015 Spoke to customer, informed that we will arrange for refund. Informed the customer to get back the product from ASC. Customer agreed. He wants a call back @ 7 PM to his contact number ([protected]).