Flipkart Complaints & Reviews

I have done purchasing vide order no - od[protected] . Item received is of very very poor quality and company is not giving any return option . I want to return the item . Please help me . Thanks

Hi, We have received shoe rack on 30.10.2015. After that we found that is material is compact particle board instead of wood.Which is poor quality cannot with stand weight of shoe.It cannot be worth of Rs 3000/- (before discount Rs 7000/- .It is cheating customer with poor quality material. After we have given complaint .After so many reminders ( Customer support skipped dates from 07.11.2015, 16.11.2015, 20.11.2015, 23.11.2015, 27.11.2015...). Still no body has come for checking the quality of material.. please note that same shoe rack ordered by my brother through flipkart. It is already broken .Cheating customer by supplying poor quality material. Flipkart Customer care was informing us, this has been supplied by third party .But we believe in Flipkart not in third party. This is worst experience we had with flipkart. kindly we request to flipkart return money or replace quality material immediately. snap shots attached .Kindly flikart is not responding for this complaints. Regards Vani

Invoice No. F02CLHYDERABAD_MEDCHAL_[protected] dtd.[protected] I bought a pair of shoes from Flipkart with the assumption that it would be good as shown but it turnout to be a sub standard poor quality shoes. VECTOR E COMMERCE has supplied sub-standard, poor quality shoes. On the second day of wearing the shoes, the colour faded away.Flipkart does'nt have a provision to replace my shoes nor can be contacted for such matter.I demand a return or refund of the same. India need some online business regulation laws to save guard the interest of general public. Sundeep Agarwal, Mob:[protected] Delhi

Order Id: OD[protected] Subject: Waiting for LG TV installation. I've purchased 43 inch LG Tv from flipkart which was delivered on 9-Dec-2015, but still waiting for installation and Demo from LG service centre. One installation from LG came and was demanding Rupees 800+ service tax for the installation but I refused as installation charge is part of the purchase and its flipkart responsibility. I called Flipkart customer care several times, no proper answer from anyone including their supervisor. Only lie answers. One of the flipkart customer representative even told me that 'flipkart is not my father company or property, if they lose customer and become bankrupt then I will join another company. I dont have to worry, just pay installation charge' was the advise. He also told me to search for the text 'https://www.google.co.in/…' on google. Please you too check the result sir. Please tell me, whether will you send LG installation person to install & demo the product or not? is installation not Flipkart responsibility? Hope you'll reply soon. Thanks, Lokesha

I got a defective lenovo phone from flipkart. I asked for a replacement and they told they have initiated. Now its 1.5 months, still i din get a new piece. I need a new product as replacement or refund of my money ASAP. ID -OD[protected] Seller -ws retail Courier - Bluedart

I have ordered Micromax 42C0050UHD 106 cm (42) LED TV worth rs 35140 with flipkart on Oct 23 rd and i received a damaged product. I have asked for the replacement then technician visit was done he certified as transportation damage and i asked flipkart for replacement they kept me waited for about one and half month still i didn't get any resolution i need the refund to be done as soon as possible ORDER ID OD[protected] Every day i kept on calling flipkart they were postponing my replacement. and even i have to call them for them every day for order issues like requesting technician visit, installation and damage certification though they have to provide them in specified time . they failed in every aspect.they failed in replacing and when i asked for refund they were kept postponing my request I NEED REFUND AS SOON AS POSSIBLE

I ordered a Samsung led tv OD[protected] from flipkart. Series of events 1) Order date : Nov 4th, expected delivery date : 10th nov, Product not received 2) Nov 12 th Called Flipkart - they told they will follow up with the seller Multiple calls post that.. 3) Nov 23 - Flipkart calls and tells seller cancelled the product as it is Out of stock. 4) On Nov 23 11Am Flipkart sends a mail saying order cancelled based on my request Post Nov 23, I have been following up with Flipkart, Flipkart told they were waiting for seller response, later they told they are waiting for courier return as the product is shipped :( They took 20 days time and didn't resolve the issue. After doing a lot of search on online, found seller details, called the seller and seller informed me that Flipkart cancelled the order without paying anything and they didn't deliver the product. The b*** of flipkart hold my money for 30 days without deliverying the product and refund. After threatening a legal action, they first committed they will do the price match which they didn't do. And after 40 days these B*** returned money and no apology from these b**** at all.. Can someone tell if there is a right way to penalize flipkart legally as they withhold my money for 40 days?

I bought moto g phone from flip kart. This phone has red/green/blue lines running vertically when switched on. Flipkart is not taking it back and askign me to go to service centere. They have lied about their return policy. they took Rs 13000 from me, gave faulty product and not taking my phone back or replacing it

I'm facing an hardware issue on my new lenovo g50-80 notebook laptop. The display of my laptop is starting to blink continuously. I purchased laptop from flipkart Its only been 19days since i purchased the laptop. So i request you to see through this issue as soon as possible and i demand for replacement of this laptop with a new one.

I order the LENOVO VIBE X2 mobile on[protected], after the delivery i use my mobile but i having lot of issues in the mobile like hanging, tower problem, charging issues currently new problem is touch screen shows orange colour circle on top of my mobile display, totally disoppoint with this mobile from when i bought the mobile now i contact to local lenovo service centre and service team checked my mobile and told me no water & physical damage is on mobile we will take a mobile for service and tell you within 20 days, but service centre executive give the job sheet with conditions apply. i am totally irritated and leave from the place now having the job sheet for my mobile, due to my profession i need a urgent service for mobile i will not wait for 20 hell days because mobile is important for my job. so kindly fix the issue as soon as possible otherwise i will take the legal action with the support of my consumer product lawyers because i using the mobile approx 60 days whats the quality i really not sacrifice with this product replace me the mobile asap dont need a all service for my new mobile so kindly take serious of this issue & dont need of my old mobile piece i will surely need the new piece Order ID: OD[protected] Invoice No : # BLR_WFLD[protected] Sold By : WS Retail Services Pvt. Ltd., herewith i attached my jobsheet copy & invoice copy with this compiant Regards., GopiKannan.D Cell :[protected]

I have bought Samsung Galaxy On5 mobile orderID: OD[protected] and productive is defective and I have raised return request on 30th Nov and approved and got confirmation through sms pick up guy will come on Tuesday. But Pick up guy didn't come. Again I have called Flipkart they didn't responding . Again I have called back this time I got an answer Network is down they can't help. Next day I have called, now they said their next level team will call back to me tomorrow. I have waited full day but I didn't get any call and no response. Next day I have called back to them they are saying that they need to verify it again through internet after 15 days i got this reply. Simply flipkart people time pass with me without resolving my problem. I have all proof and emails and sms, phone conversations. Please resolve my issue asap otherwise i'm going to raise a complaint in consumer court.

I have place one order on flipkart regarding my mobile and order has been placed via mobile because cash back is offer is available on mobile app only. After booking my order and pay instant amount but till today i have not recd. my 5% cashback and lot of chasing to flipkart but they are not entertaining and every time one new case number generating and saying 24 to 48 hours it will resolve but till date it is not resolve. Order number : OD[protected] Poor support and services

I have purchase washing machine Through Flip Kart. order number is OD[protected] . I recieved a damaged product from flipkart so i have generate a refund request to flipkart. request recieved by company but after 40 days i am not recieved my refund . when i talk to flipkart he told me your refund will be generate after pickup of damaged product. but till date product not pickup and my refund not generate. i talk again and again in flipkart executive he told me your issue will be resolved in 24 hours but after 40 days flipkart 24 hours not over. Hari Krishan Gupta ([protected])

I am complaining about the product Lenovo vibe p1 m. where I got the defective product. I got the product on I believe 7 Dec 2015 but it has defect so call flip kart to replace it bur he denied then I insisted so he took the request for replacement. He promised that you will receive the order on 10th Dec but I did not receive it. My number was updated but the phone require Nono SIM so I cut my SIM. I was unable to use my SIM because phone is replaced yet. I am new in banglore and I dont have phone to use. Flip kart made me in trouble. I cant tell you how am I frustrated. I keep calling customer care representative but no one is listening. Every body saying the same thing that I understand your concern but no one is helping. my order shipped by Ekart Logistics so I have been calling them since yesterday but they customer care number is busy. I am unable to focus on my work and I have sent couple of email but I am getting the same response. I talked to couple of Floor manager of flip kart but no one is helping. I expect you guys will help me. Ekart Number:[protected] Flipkart No[protected],

Main Mritunjay Kumar. Mera Registered Email ID [protected]@gmail.com, Registered Mobile Number [protected] hai. Main Flipkart se 5 Items Order Kiya tha jo (1) Wrangler Men’s Jeans, Size- 30, Color- Dark Vintage, Order ID OD[protected], Order Date- 26.11.2015 (2) Wrangler fit fit Men’s Jeans, Size- 28, Color- Dark Vintage, Order ID OD[protected], Order Date- 26.11.2015 (3) John Players Men’s Jeans, Size- 30, Color- 1C8-168, Order ID OD[protected], Order Date- 26.11.2015 (4) John Players Striped Casual Men’s Sweater, Size- M, Color- 1A2, Order ID OD[protected], Order Date- 17.11.2015 (5) Fila Striped V-neck Casual Men’s Sweater, Size- S, Color- PEA, Order ID OD[protected], Order Date- 17.11.2015 hai. Ekart wale Delivery Boy bina ghar par aaye bina mera Order cancel kar diya. Jab Delivery Boy se puchha to pata chalta hai ki mera Order kiya hua Product aaya hi nhi hai aur Pahle hi Flikart wale ne mera Order cancel kar diya hai. Jab flipkart wale se baat huye to us ne mera baat sune bina hi bola ki aisa kuchh nhi hua hai. Aapne Product liya hi nahi. Mere baar baar kahne ke baad usne mera complain liya aur complain number hai IN[protected]. Bola gaya ki jald se jald Problem Solve kar diya jayega but aisa kuchh nhi hua. Dusre bar Flipkart wale se baat huye to mera Complain liya hi nahi aur bola ki aap Premium Customer ho aapka Product aapko mil jayega but aisa kuchh nhi hua. Last me flipkart ke taraf se ek call aaya aur bola Sorry main aapko aapka Order kiya hua Product nhi de sakta fir se aap Order ka do. Is 5 Order me last ka 2 Order pahle cancel kar diya tha jo flipkart wale ne apna Glati bata kar fir se Order karne ko bola ja fir se 5 Order kiya to bad me bhi 3 items cancel kar diya. Yadi Problem Solve nhi hua to Ye mera Last Complain hai aur last order.

Hi, I have ordered one product Housefull Engineered Wood Free Standing Cabinet on October 16 the order number is OD[protected], this is product is delivered successfully on November 2 but no one came for installation. For this I have contacted 5 - 6 times to the flipkart customer care they are keep on giving dates but still not at resolved.

Order no.OD[protected] I ordered the steve madden bag worth rs2000 after discount. The bag is torn after mere 10 days o[censored]se. Itz leather has got torn from various places forming ugly patches. The bag doesnt seem to be genuine. It iz most probably a fake product of steve madden. I m highly disappointed with the quality and wish ti return it. But i hav lost the tags, bill and the package of bag.

Hi, My Order number is OD[protected], which got delivered to me 2 months before. Problems with the product are: 1. Its a QUeen size bed, which is really poor quality. Even the carpentor came to assmeble it requested me to pay him INR 3000 more so that the bed will last longer than 6 months. 2. Carpentor was so confident that the bed will break in pieces in very short time. 3. I have raised a refund request within 6-7 days from delivery and have done so many follow-ups; however my request is not resolved so far. No one called me back to resolve or listen to my pain points. 4. The size of the qQeen size bed is not a standard size. It is not even the size size mentioned in the flipkart link. 5. The bed is lying in 1 of my bedroom, which I can not use. And my family has to sleep in the Hall, which is really very annoying. If immediate actions are not taken to my request I will file a case in consumer court against it. So far I have written many email and had made so many calls. Now I dont see any other alternate for my issue. Request someone to resolve it at the earliest. Kailash Nailwal My email ID: [protected]@yahoo.co.in Number: [protected]

I buy product in flipkart moto e2 of Order id:OD[protected] but im going return the product but these flipkart people are saying that we dont have history about this product id.But i have invoice of mobile purchased. i dnt what happening there. please find soultion for this.

Dear All, I humble request you to ask that, don't purchase any product from flipkart websit. They are always cheating to customer, Why this information i want to share, i am facing problem since 1 months. please see the below mail and take your own decission. Regards, G.Karthik I Purchased Motorola mobile from flipkart website, After got this mobile within 40 days mobile has problem. I have given Authorized Motorola service center date on[protected]. They checked mobile and finally said this mobile mother board has gone it will take 10 days time priority for repair. I said ok and taken serivice receipt and came back. After 15 days[protected] i called this service center, Who said with in a two days will ready. Then finally today[protected] again they said spare not came we unable to attend service, If they will not do service please replace new one, did not response properly. I need solution for this issue from Flipkart. Please do the needful immediately. Regards, G.Karthik. [protected] Still not yet any response from flipkart and concern motorola team also