Claimed

Flipkart Complaints & Reviews

2.8
Updated: Nov 25, 2025
Complaints 47043
Resolved
25478
Unresolved
21565
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 2091

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
riblr69
from Bangalore, Karnataka
Nov 6, 2015
Resolved
Report
Copy
Resolved

Address: 560002
Website: www.flipkart.com

We have booked this laptop in offer price of Rs. 21, 240/- but flipkart not ready to give this product in same price and cancelling this order again and again. Flipkart cancelling my order themselves and wasting my time. Flipkart is now cheating too much with public and public are not satisfied with flipkart.
Jan 20, 2016
Complaint marked as Resolved 
Problem has been solve. Following is mail from flipkart. Dear Customer, Greetings from Flipkart.com! Order: OD304348708463458000 Title: Dell Inspiron 3542 Notebook (4th Gen Ci3/ 4GB/ 500GB/ Ubuntu) (354234500iSU1) We wanted to let you know that we have credited the price difference of Rs. 6750 /- which was the discount offered on the product during our Big Billion Days sale. The amount has added to your Flipkart Wallet and has unlimited validity. You can use it for any future pre-paid purchase of items listed by the seller WS Retail. Thanks for shopping with us, Have a great day! Best Regards, Flipkart Team
Verified Support
Nov 07, 2015
Flipkart Customer Care's response
Resolution: Spoke to customer and informed him that order got cancelled due to no response from customer end. Also, customer informed us that from cs promised to give price adjustment of the product, informed him to sent a mail to [protected]@flipkart.com, customer agreed. Hence, closing the case.
Resolution: Spoke to customer and informed him that order got cancelled due to no response from customer end. Also, customer informed us that from cs promised to give price adjustment of the product, informed him to sent a mail to [protected]@flipkart.com, customer agreed. Hence, closing the case.

Above email from flipkart and flipkart wrong updating here... We are always following to get this product but flipkart cancelled this order both time by flipkart themselves and now here they are mentioned no response from customer end. It is wrong. I can proof of this line.

I am requesting to flipkart team that not to update any wrong information for save company reputation. It is not correct.
This is not true...
Flipkart Team still not resolve my issue and we are still awaiting.
Helpful
Found this helpful?
3 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sub01
    from Gurgaon, Haryana
    Nov 6, 2015
    Resolved
    Report
    Copy
    Resolved

    Address: New Delhi, Delhi, 110096
    Website: FLIPKART

    my order no is od [protected] for above product. Which was to be delivered by 12.11.2015. On3.11.2015 courier person called me around 10.00 am and said he wants to deliver the parcel. I requested him that i am in office and it is not possible for me to come home and i requested him to deliver the parcel after 6.00 pm. He agreed. I waited for him till 7.00pm but he did not turn up. I called him, he said he will come in the morning. I requested him to deliver the same in the evening. Again on 4.11.2015 and 5.11.2015 courier person called me at around 10, 15 am and to take delivery of the parcel, which was not possible for me as i was in office. On 6.11.2015 i received a mail from flipkart that my order is cancelled. I spoke to customer care person who told me that they will try for only 3 times and they wl cancel the order. Pls let me know after my requesting the person to deliver the parcel after 6.00 pm, there is no use calling again and again at the same time i.E. 10.15 am and cancelling my order. It is my kind request that while taking order pls write in your web page itself that office goers need not purchse from your site since it is not possible to deliver the parcel in the evening or they can place order on when they are ready to take leave from office . I think your delivery time is between 10.00 am to 7.00 pm. So if i am requesting to deliver the parcel within the office time, then there should not be any problem. If it is a problem pls do not take any orders from working people. I hope you wl understand the problem of working people. This is not the good customer service your are giving. My rating will be zero and i wl definitely convey to my friends and office people the way yr orgainisation has behaved.
    Complaint marked as Resolved 
    Verified Support
    Nov 07, 2015
    Flipkart Customer Care's response
    Unable to find the contact details to address the customer concern. However, mail sent to revert back with the relevant details
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Bhupendra005
      from Surat, Gujarat
      Nov 6, 2015
      Resolved
      Report
      Copy
      Resolved

      Money has not been refunded to my bank account

      Address: 560035
      Website: www.flipkart.com

      Hi Sir, Ma'am,

      I have ordered a Puma Shoes from Flipkart.com worth Rs. of 2150 on 14th of October 2015. Because of quality issue I didn't like the product and cancelled it. The delivery boy has came to my doorstep and has taken back my Puma Shoes next day. On 18th of October 2015, I got a message from Flipkart.com saying that "Your refund has been initiated and it will be credited to my bank account in next...
      +3 photos
      Helpful
      222 other people found this review helpful
      222 found this helpful
      47 Comments
      Report
      Copy
      B
      Biki Choudhuri
      from Kolkata, West Bengal
      Nov 6, 2015
      Resolved
      Report
      Copy
      Resolved

      Address: 742101

      Flipkart — Order cancelled but refund not initiated do need full..pls Order ID : OD[protected] Product : 'Lenovo A6000 Plus' order cancelled but refund not initiated do need full..pls...pls doit right nw
      Complaint marked as Resolved 
      Verified Support
      Nov 07, 2015
      Flipkart Customer Care's response
      we are already working on this.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        srini ka
        from Hyderabad, Telangana
        Nov 6, 2015
        Resolved
        Report
        Copy
        Resolved

        Website: Flipkart

        OD[protected] I had ordered lenovo A 6000 plus on Oct 15th in flipkart and I had paid for it through credit card . Order was sent by flipkart through their courier partner Delhivery, I was tracking the product in their website closely - Delhivery had updated the tracking status as consignee not available for delivery multiple times though we were available at hoem all the tie . ONce I mentioned this to Flipkart, flipkart sends me delivery confirmation note that product was delivered already and Delhivery shows as it is delivered . none of my family members have received this product. The issue is not resolved by Flipkart even today - they are just reassuring the different dates, from Nov 1st to 3rd then 5th, 7th and now they have assured 10th .. Their customer care sucks .
        Complaint marked as Resolved 
        Verified Support
        Nov 07, 2015
        Flipkart Customer Care's response
        we are already working on this
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          saikiran kandukuri
          from New Delhi, Delhi
          Nov 6, 2015
          Resolved
          Report
          Copy
          Resolved

          Address: 560059
          Website: flipkart

          I have placed an order for tv and the order Id :OD[protected], it is shipped through safexpress and tracking id is :84072783 with which we are unable to track and when called to customer care of Flipkart & they don't have any info when it will be deliverd actual delivery date is of 25-Oct-2015, and later in when i raised a complaint they informed it will resolve bt 27-Oct-2015 but it is not happened informed me that is will be completed by 29-Oct-2015 that too when i called the customer care still i waited as i thought every company will face these kind of issues, but later on it not completed and without the confirmation from my end the order got canclled, informed by one of the customer care executive that i have given cancellation, then i have recieved a mail stating as the order shipment status is not confirmed by safe xpress flipkart itself canceled the order, refund is intiated will get the amount in 4 business day, this is the final update recieved on 1-Nov-2015, it is 06-Nov-2015 it is not yet credited when i wrote a mail the reply is we are facing a technical problem to intiate the refund the complaint has been registered it will take 48hrs to respond kindly wait.
          Complaint marked as Resolved 
          Verified Support
          Nov 07, 2015
          Flipkart Customer Care's response
          Tried calling customer, unable to reach. However, mail sent to revert back with the alternate number.
          Verified Support
          Nov 07, 2015
          Flipkart Customer Care's response
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Bikalpa
            from Delhi, Delhi
            Nov 6, 2015
            Resolved
            Report
            Copy
            Resolved

            Address: Dakshin Dinajpur, West Bengal, 733101

            Sir As I know Bluedart courier is the best in India but today my dream of it becomes reality when I booked a product on 19th October 2015 and the order id: OD[protected]. The DELIVERY ADDRESS was Bikalpa Barai [protected] Food and supply office near District Collectorate, Thanamore, Balurghat. West Dinajpur - 733101 West Benga through your couier(branch: Balurghat, North chakbavani near T.O.P, Dakshin Dinajpur, West Bengal and contact details-[protected]) and it returned without proper information and when asked about it the staff behaved very badly. Is it your service. And I expect you kind co-operation without fail. Thanking You Bikalpa Barai Mob:[protected]
            Complaint marked as Resolved 
            Verified Support
            Nov 07, 2015
            Flipkart Customer Care's response
            Tried calling customer, unable to reach. However, mail sent to revert back with the alternate number.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Hèmâñth Rëddy
              from Ernakulam, Kerala
              Nov 5, 2015
              Resolved
              Report
              Copy
              Resolved

              Address: Bangalore, Karnataka
              Website: Flipkart

              Hi, i am willing to buy samsung galaxy s6 edge+, its such a nice mobile, and you should guarantee that when i am going to pay online, the piece is not going to change at the delivery time (or) keep the cash on delivery as possible to my pin code.
              Complaint marked as Resolved 
              Verified Support
              Nov 06, 2015
              Flipkart Customer Care's response
              No contactr details found, sent a mail to customer through consumer complaints.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Niharika254
                from Mumbai, Maharashtra
                Nov 5, 2015
                Report
                Copy

                Address: 4000076
                Website: flipkart.com

                Flipkart, this is really upsetting. I am supposed to receive my order number OD[protected] today and I have no updates. I got in touch with flipkart executive and they say they have no information on tracking and they can't contact the courier either. Your team is so pathetic. I called up the courier from their website number and guess what they say 'don't trust the delivery date provided by the onsite vendor. It doesn't work that way'. These are the kind of guys you hire to courier your products? It's pathetic! I am not in the city starting tomorrow, so if the product is not delivered to me today I will have to cancel it. And by the way, your courier partner is completely fine with me cancelling it. They say that yeah, go ahead and cancel it. I don't know who amongst you actually cares about the customer. I had been waiting for two weeks for this order and trusting flipkart and never said anything but this is utter nonesense. May be 15.5K is not a big amount for you but if you'd have any sense then you'd know it will cost you much more than just an order, it will cost you a customer!
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  T
                  Tarik gagnani
                  from New Delhi, Delhi
                  Nov 5, 2015
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Junagadh, Gujarat, 362001
                  Website: www.flipkart.com

                  Dear Consumer officer I am received on phone from flipkart end but I am facing many issue our this phone but flipkart is not revert or support to us so request you to please help for resolution for it. flipkart complain details as below OD[protected] [Incident: IN[protected]] Thanks Tarik Gagnani [protected] / [protected]
                  Complaint marked as Resolved 
                  Verified Support
                  Nov 06, 2015
                  Flipkart Customer Care's response
                  The case is escalated to concerned team. Will do follow up.
                  this site is fraud dear don't believe on this site...if you want to complaint then go to nationalconsumerhelpline.in
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    nehakajla
                    from Delhi, Delhi
                    Nov 5, 2015
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: New Delhi, Delhi, 110036
                    Website: www.flipkart.com

                    Respected Team, I am a seller with flipkart, (ALL DEALS DONE 24X7), since may 2015. On 24 July 2015, I found that the company is charging one of my product under higher weight category of 2-2.5kg whereas actually product weighs 300 gms. On filing a complaint the company took no action and just since then they are saying that they are following the issue but in actual zero work is going on. they every time respond that the issue is escalated to higher team and then no reverts are provided to me. I am fed up with such malpractice of company. I filed a complaint under CORE also (194975.3.2015), last month but there also they mentioned they are following the case and then no action or response has been received from CORE or from flipkart. they called 2 times and said that issue has been escalated as usual. Please help me and provide me justice and a lesson to flipkart so that they should stop doing such practice. Regards Neha Kajla
                    Complaint marked as Resolved 
                    Verified Support
                    Nov 06, 2015
                    Flipkart Customer Care's response
                    Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      shamikh khan
                      from Mumbai, Maharashtra
                      Nov 5, 2015
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Mumbai City, Maharashtra, 400063
                      Website: www.flipkart.com

                      Hi team, This is really sad that after waiting so much time i am being informed that the product which was in confirmed status on 16th October 2015 will not be able to be delivered due to unavailability How do i be compensated for this is the question ? why was i not informed about it before when i was making calls and escalations since last week. i needed this product because i needed to wear this on occasion but now Flipkart has put me in jeopardy by not delivering me the product on time and more over telling me that the product will not be delivered to me at all. In this case why was the product confirmed at first when it is was not available . is it because my money was with Flipkart account for these days and i have lost the interest of and lost the chance to buy anything else at that time This questions the very root of Flipkart's process and how it works . i will have to raise a grievance and report this to consumer affairs so that such mis leading activities does not take place. The question remains is that how will Flipkart reimburse me ??
                      +1 photos
                      Nov 5, 2015
                      Complaint marked as Resolved 
                      company provided compensation of 425 in wallet and agreed that proper measures will be taken company provided compensation of 425 in wallet and agreed that proper measures will be take
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Arla Yeruva
                        from Bengaluru, Karnataka
                        Nov 5, 2015
                        Report
                        Copy

                        Address: 52403
                        Website: www.flipkart.com

                        I bought a MI4I and faced complaint on Touch Screen . On raising replacement request and rejected replacement again i raising replacement request . Even now the phone has issue and when I raised complaint no revert received and by completion of 30 Days I was given a mail saying request is rejected and cannot be replaced. Solve my issue and dont give these kind of fraud replacement promises. This is cheating from Flipkart OD ID[protected] Return ID: 33704385,
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Ashish Porecha
                          from Delhi, Delhi
                          Nov 5, 2015
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Thane, Maharashtra, 400607
                          Website: www.flipkart.com

                          I had purchased a HOMETOWN Premier 2 door Engineered Wood free standing wardrobe with order id OD[protected]. This order was made more than 15~20 days back and payment is also made. i received a call from Hometown end on 2nd November from contact number[protected] and i was informed that it will be delivered next day. next day i received cell from [protected] for address conformation after almost an hr when i calleb bcak on same number i was told that by mistake they bought incorrect consignment so they will come next day with correct consignment. Nobody called or came to me next day, when called i was informed that they will come once they receive correct consignment. Today nobody called even not answering call also. When caled Flipkart CC they were not ready to register any complaint and when forced they took complaint but did not provide any complaint ID. I was promised cll back in 24 hrs but same also did not happened. When called back i as told that my issue will get resolved by 8th November 2 PM. Such un professional services re not acceptable from professional company like flipkart. Need resolution or my money back
                          Sep 13, 2016
                          Complaint marked as Resolved 
                          Received Product
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            palash88
                            from Ahmedabad, Gujarat
                            Nov 5, 2015
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 382443
                            Website: www.flipkart.com

                            I bought a mobile phone from Flipkart and after few days of working just put on charge and its not even getting started. Flipkart Sellers cheated me even submitted replacement request but these people rejected the replacement for no reason.

                            I owe a response and yet waiting for a response neither need a refund.
                            Order details: OD[protected]
                            Complaint marked as Resolved 
                            Verified Support
                            Nov 06, 2015
                            Flipkart Customer Care's response
                            Spoke to customer and informed the call back is scheduled and the technical team will call him today, customer agreed hence closing the case.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Kamal Hasan R
                              Nov 5, 2015
                              Report
                              Copy

                              Address: Bangalore, Karnataka, 560034
                              Website: www.flipkart.com

                              Terrible service by Flipkart, I waited for 18 days after placing the order - OD[protected], when i asked for the status they told me to wait for 2 more days for the delivery as there was some issue in the transport but after 2 days they simply cancelled it without any reason. when i asked for compensation for wasting my time and money, they simply said reorder the product and the balance will be credited to wallet..In what world this is named as compensation. flipkart service is the worst ever i came across my life and i'll never ever recommend flipkart to anyone no matter what discount they give if they can't service a customer properly. This is wakening call not only for me and for the entire people in India that flipkart is pathetic, idiotic and provide nothing but stupidest service.

                              I've had similar issues with Amazon, Snapdeal and Paytm but they are way better than flipkart as they compensated me for the time/money and called me to make sure the issue is addressed without further hassle. They are keen not to loose a customer for someone else's mistake.

                              Flipkart agents never apologize, they aren't ready to compensate for wasting my time/money, no service agents are ready to take the ownership of the issue, they simply make you more frustrating and gives a feeling Off and they aren't bothered to call either.

                              I'm sure there will plenty o[censored]nhappy customers like me, flipkart will soon have to face a Sunset if this kind of issues not address in timely manner.

                              The CEO and flipkart management thinks this is negligible and will not be noticed, actually its not i'll make sure this is reached to the maximum people to make sure that Unfriendly E-Commerce business(flipkart) like this shouldn't be encouraged and ditched.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                SAURABH SHIV
                                from Patna, Bihar
                                Nov 5, 2015
                                Report
                                Copy

                                Address: 800010

                                I purchase a RAM of kingston on 3rd september, which is not original.Kingston service center reject my warranty service by telling that it is not a kingston product.I purchased of Rs1620.
                                my order id= https://www.flipkart.com/order_details?order_id=OD[protected]&src=od&lin...
                                replacement id= ID: 28136286
                                +1 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  shivamraj2012
                                  from Bengaluru, Karnataka
                                  Nov 5, 2015
                                  Report
                                  Copy

                                  Address: 603203
                                  Website: flipkart

                                  I had purchased a Nexus Analog wrist watch from flipkart on 11th December 2014. I got the nexus india replacement warrenty of one year.Now my watch stops working from last week.I tried the customer care number given at the back of the box of my watch. but I didn't get any response from that number.And after trying hundred times and getting no response I finally contacted the flipkart customer service and told them about my problem.But I got surprised by listening this from them that they can't do any help regarding this as the warrenty is given my Nexus India.I told them that I was trying to contact them but I am not getting any help.And I also asked the flipkart to provide me the seller information so that I can contact them regarding my warrenty issue.But the flipkart team told me to search online and I also tried this. But the only thing which I am getting online is regarding nexus phones and I got nothing regarding nexus watches.Please tell me what can I do to get my warrenty.
                                  +1 photos
                                  Nov 06, 2015
                                  Updated by shivamraj2012
                                  contact me at [protected]
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Biki Choudhuri
                                    from Kolkata, West Bengal
                                    Nov 5, 2015
                                    Report
                                    Copy

                                    Address: 742101

                                    Order ID : OD[protected] Product : 'Lenovo A6000 Plus' order cancelled but refund not initiated do need full..pls...
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      manu8055
                                      from Delhi, Delhi
                                      Nov 5, 2015
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Bangalore, Karnataka, 560068
                                      Website: flipkart.com

                                      I have placed an order before 15 days for rv design collection and i didnt get one call from ur side wat u people r thinking and cheating the customers and simply giving an msg like ur order has been cancelled due to some issue wat is this bull ia m waiting for this product from 15 days so i want compensation now .
                                      without informing me how can u cancel the order i[censored] wont give ccompensation for sure i will file a complaint in consumer court.
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Nov 06, 2015
                                      Flipkart Customer Care's response
                                      No Order details found, sent a mail to customer through consumer complaints.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit