Flipkart Complaints & Reviews

Nov 27/11/15 (OD[protected] KILLER ELECTRIC INSERT KILLER SELLER : QUALITY FIRST67 i PAID 380 THOUGH NET BANKING i receive the produced KILLER ELECTRIC INSERT KILLER its not working, already i raised the complaint, he send the send the sms We Will pick and replace the product on 8/12/15 i am not received, again i raised the complaint again he send the sms 10/12/15 today again i raised the complaint again they send the sms 13/12/15 will replace the product still he cheating with me

Hey i tries so many times to return my moto x play that i have bought recently.. . But they are not calling me for giving the pin for smart check.. As am a programmer i cant sustain with these 46% heat. Flipkart Order - OD[protected] Return ID 38735593 Phone num. [protected] Please help me as my 30 days replacement period is ending Hope u will help me Thank yoy

I have purchased in flipkart my od id is od[protected]
But we have received defect item . And also requested to flipkart to replacement my product there are also accepted but with out intimation my request is rejected, cancelled

Hi k.Anusha,

Greetings from flipkart.com!

We've accepted refund request for the following item/s in your order od[protected].

Pickup has been scheduled for the original item/s and refund will be initiated once the pickup is done successfully. Our courier partner will pick the item/s below by thursday, 10 dec'15.
Item qty pickup date
Seller: hotsale4homeappliances


Pureit classic 23 l water purifier


1


Thursday, 10 dec'15

Important things to remember:

Return id for this request is : 38586048

Step 1: ready for pickup
Please ensure that the item/s is ready with original product box, along with all the contents including accessories, price tags, labels, invoice, etc.
Please note that in absence of above courier partner will not be able to do the pickup of original item.
Do not seal the package as the contents will be verified, packed and sealed by our courier executive.

Step 2: verification and handover
Courier partner will verify the contents for return of original item.
On successful verification courier partner will pick the item/s and will give you an acknowledgement slip for the same.
Retain the acknowledgment slip provided to you and make a note of the return id for future reference.

Step 3: refund initiated
On successful pickup, we will initiate the refund.

We apologize for any inconvenience caused to you.


Hi,
Thanks for writing to us. This auto-generated email confirms that we have received your query. Please do not reply this email.
We'll look into this and you will hear from us within the next 24-48 hours.
Thank you!
Team flipkart
Your query ( dec 8, 2015 12:37:56 pm )
Dear flipkart,

Please find attached declaration cum undertaking form and pan for refund of
Amount for my order no. Od[protected] dated 20th nov. 2015.

Regards

U.Ravi kishore
Engineer igiat
Mobl:[protected] [protected]

Bought Digiflip xt811 6 month back Battery is not working some not even charging or take 100 hrs to switch on the tab. No service station near me in Delhi ncr ghaziabad. No customer care to lodge complaint.please help

I had ordered a mobile phone Asus Zenfone 2 of order id OD[protected] . But the phone was defective so I returned it. I got the replacement. But replaced phone is also defective. I know that flipkart have 30 days policy but they are cheating on me by giving me defective phone. I want my refund of rs.19999 or I have to complaint to police.

Dear sir/madam, I am purchase of Microsoft win7Pro32 bit software in your flipkart side, this serial number not register in Microsoft company, I talk to microsoft company toll free number, they told this serial number not genuine. plz solve the matter in urgent basis. I wants to replace the product in urgent basis and issue a New in Genuine Microsoft license. if you are not solve the matter i will taken legal action. My order id-OD[protected] License Serial Number- 7KWCB-WR2RG-JXTWP-6GYRR-YKQVG Addrress- Narendra Kumar Sahoo Plot No-2034, Shanti Nivas, Kissan Nagar, Near Saptasati Mandir Rasulgarh, Bhubaneswar-751010 Odisha Contact Mobile No-[protected] with regards Mr. Narendra Kumar Sahoo

फ्लिपकार्ट एक ऐसी कंपनी है जिस ने अपनी बेहतरीन सेवाओं से लोगों में अपनी जगह बनाई थी। लंबे समय तक अमेज़ोन जैसी कम्पनियाँ भी फ्लिपकार्ट की बेहतरीन सेवाओं का मुकाबला नहीं कर पायीं। कहा जाता है के कोई पेड़ जब बहुत ज़्यादा फलदार हो जाता है तो उस कि टहनियाँ टूटने लगती हैं। फ्लिपकाट के साथ भी ऐसा ही कुछ हुआ। ग्राहकों ने जिस प्रकार इस कंपनी को हाथों हाथ लिया था इस ने उनके विश्वास पर ही वार करना शुरू कर दिया। जहां समान 2 दिनों में मिल जाया करता था अब हालत ये है कि पंद्रह पंद्रह दिनों तक समान नहीं मिलता। ग्राहक से संपर्क किए बिना ही उन के ऑर्डर कैन्सल कर दिये जाते हैं। एक एक हफ्ते तक समान डिस्पैच तक नहीं किया जाता। साठरुपये में दूसरे दिन और 140 रुपए में उसी दिन डिलीवेरी देने की प्रथा शुरू कर के आम ग्राहकों की डिलीवेरी में देरी की जाती है। होना तो ये चाहिए था की सभों की डेलीवेरी अगले दिन की जाती ताकि ग्राहक इस की ओर आकर्षित होते, पर कौन समझाये इन लोगों को। ग़ौर से देखा जाये तो ये लोग ग्राहक को ब्लैकमेल भी करते हैं। और बड़ी कंपनियाँ भी अब इसी पैटर्न को अपना रही हैं। अजीब ड्रामा शुरू हुआ है की प्रॉडक्ट एक्सक्लूसिवलà¥�...⇄ फ्लिपकार्ट पर ही मिलेगा। ग्राहक बेचारा क्या करे। ये कंपनियाँ ईस्ट इंडिया कंपनी से भी बदतर हैं जो सिर्फ ग्राहकों का खून चूसना जानती हैं। योरोप और अमेरिका में ग्राहकों के अधिकार हैं इसी लिए वहाँ सेवा देने वाली कंपनियाँ सतर्क रहती हैं, परंतु हमारे देश में हमें इन ही गिद्धों के हवाले कर दिया गया है। और फ्लिपकार्ट उन में सब से भयावह गिद्ध है।

FLIPKART has proved once again as irresponsible . After rigorous
talks, they proved as irresponsible and unprofessional.

I need justification for wasting my time.
I have placed an order same product 3 times still flipkart has delivered me wrong product and refurbished one. Consecutively they sent me wrong product for the three times.they wasted my time and money is stuck with them..finally they are telling they cannot ship the product..this absolutely bull nonsense. They are trying to offer voucher for this, they are treating customers as beggars..

Order number
Order ID: OD[protected]
OD[protected]
order OD[protected]
I have placed this many orders 3 times for the same product but they delivered incorrect product all the times.
I need justification for wasting my time...flipkart is behaving like irresponsible . They are treating customers unprofessionally and treating customers like beggars and fools..
Flipkart is asking me to go and buy product from local market... My money is stuck with them...also they rejected my return..

I purchase a Redmi Note 4G on[protected] from FLIPCART. The IMEI NO of the mobile is [protected]. The mobile is not working . The service center at Bhubaneswar refused to repair the mobile free of cost though it was within the warranty period. So I request you to replace the mobileset . SN CHAND 5th floor. Agri business dept, state bank of india. local head office. PIN 765001, MOB NO-[protected].

I have ordered (Order ID: OD[protected] a Lenovo K3 Note under 30-day Replacement Warranty on 15th Nov 2015.Within few days, The Touch Screen is not working after some time and requires constant restart of the phone to make it work again. The product was delivered with a 30-day Replacement Warranty at my Pin code: 600026. While placing the order i selected to pay using EMI option (with Interest - HDFC bank) The company is denying the replacement of the product because of the following resons - Flipkart Representative quoted that - i am from Chennai and due to the recent floods the seller is not accepting any more orders - this is not my headache as per the 30-day replacement and is really unfair The company says they can only do a refund but question is why should i near the interest portion of the EMI which they will not refund? Kindly Help With Regards, Santosh

I purchase micromax canvas xpress 4g q413, order no- OD[protected] dated 04 DEC 15 and receive the item on 08 DEC 15 but screen guard of the mob ph is found broken. Please replace the item at the earliest. Mob no [protected]

I have ordered Mi4 16 order number is OD[protected] after ordering I realised that there is problem in smartphone software so I created a return and they have accepted it. Bit before I courier the product they have closed my request without informing me. Thanks.

Speaker is not working. This result in inconsistency of working. Sometimes it is working(i.e. after restart phone). But nowadays speakers are totally not working. Ring tone is louder. Songs are not playable. call leads to silence after some minutes. unable to continue on calls. Need exchange of Moto E2 2nd gen mobile. Replacing is required for this.

Lenovo K3 Note cell taken from Flipkart (Order - OD[protected] on Dec 03, 2015. I got this cell on Monday 3rd Dec 2015 at my office address and I started setting up process on Tuesday onwards..but due to my bussy schedule as there was my Sis Marriage, i found my cell touch screen is not working on Day 2 and I had to hold on till today to get rid of this issue as it was too packed up schedule for arranging pre-wedding functions for me .. Cell Touch screen not working and not able to use this cell. I m really irriatated and frustrated due to such bad experience with You and Lenovo. Now let me know how my issue will be get resolved. Frankly speaking i m really very much inconfident to buy any lenovo product and also to use Flipkart now onwards. Arrange to refund the complete amount (I am ok to sacrifice the VAT and Taxes), my issue is to get my money back as i want my hard earned money to get some good cell rather than on cell which is damaged in Quality since Day 1. In past i and my family members have taken all my product from Flikart due to its assurance...but now i m no longer interested to use ur products. I have submitted request for return of this product in Flipkart Site today and wants to get refund refund of my hard -earned--money Ashish Bhatia [protected]

Two movie tickets were offered during the launch offer of Moto X Play
(Flipkart Order ID: OD[protected]. I had sent out the SMS as explained in offer e-mail on 01.Dec.2015, but received no reply from Bookmyshow. Accordingly I complained to Flipkart on 06.Dec.2015 and received reply asking me to contact Bookmyshow. When I wrote to Bookmyshow helpdesk, they replied that the offer validity has already expired on 06.Dec.2015, and hence would be unable to provide the winpin.

I have got every proof that I have sent the SMS in correct pattern as required before the expiry date. Please look into this issue as I have been denied the promised offer.

I ordered an seagate braccuda 1tb internal hard disk through flipkart i recieved it on 29 nov 2015. When i checked it was not detected in my computer and wen i checked in other computers also it was no detected . so i requested for return option. Nxt day i got a msg someperson would com to collect but after few hours i am getting the return request i cancelled.

Said mobile order ID 0D[protected] order date[protected] SN-[protected] following defects noticed 1 sim not working 2. Anroid not working oftenly 3.Battery Drainage problems already submitted service Nirvan vihar service center for 20 days, but still not working . It is humble request to replace this set by new one

I ordered one bean bag from flipkart..and after 2 weeks this is the reply i am getting - We've just been informed that Sais XXL Bean Bag With Bean Filling in your order OD[protected] is unavailable with the seller - SainathEnterprise. As there is no clear date when the Seller will have it back in stock, we understand any further delay wouldn't be ideal. So we've gone ahead and cancelled the item. The amount of Rs. 560.00 will be refunded back to your bank account/card in the next Tuesday, 15 Dec'15.

I had purchased a Tatwam men solid top and Pyjama vide my order no. OD[protected]. The order sheet states that 30 days exchange is allowed. The Tatwamnightwear replacement guarantee states replacement is possible. But when we contacted Flipkart for replacement, they have refused exchange of product. The size of the item was not fitting and therefore I had requested for the replacement immediately. But Flipkart has refused to replace the same. The Flipkart website does not have any policy of complaint redressal. There is no contact no. or email ID on their web site to take complaints from customer. The company is giving false claims on their order booking sheet.

This letter is in regards with the Order-Id OD[protected] i.e for Moto X Play. There are scratches on the bezels of my phone and I had reported for the same with your concerned team. I'm still under the Flipkart 30 days return policy but still the flipkart concerned team says that they had freeze my account([protected]@gmail.com) due to multiple replacement and hence are not giving me any solution. I had gone with the replacement because I was having problem with the phone and not as an hobby to do so. I had mentioned about the problem with their concerned team whenever I went with the replacement. Their concerned team never informed me that if I go with the replacement they will freeze my account. They freeze my account saying that it is under their policy but are nor ready to disclose where this policy's are mentioned I had paid the amount for the brand new phone and not for the used(Second Hand ) phone. I expected for a best support from their team but it was the worst ever experience. I hope I can get the solution from the consumer complaints. Please look into matter and help me with the same.