Claimed

Flipkart Complaints & Reviews

2.8
Updated: Jun 17, 2026
Complaints 47328
Resolved
25497
Unresolved
21831
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 2106

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kamal Hasan R
Nov 5, 2015
Report
Copy

Address: Bangalore, Karnataka, 560034
Website: www.flipkart.com

Terrible service by Flipkart, I waited for 18 days after placing the order - OD[protected], when i asked for the status they told me to wait for 2 more days for the delivery as there was some issue in the transport but after 2 days they simply cancelled it without any reason. when i asked for compensation for wasting my time and money, they simply said reorder the product and the balance will be credited to wallet..In what world this is named as compensation. flipkart service is the worst ever i came across my life and i'll never ever recommend flipkart to anyone no matter what discount they give if they can't service a customer properly. This is wakening call not only for me and for the entire people in India that flipkart is pathetic, idiotic and provide nothing but stupidest service.

I've had similar issues with Amazon, Snapdeal and Paytm but they are way better than flipkart as they compensated me for the time/money and called me to make sure the issue is addressed without further hassle. They are keen not to loose a customer for someone else's mistake.

Flipkart agents never apologize, they aren't ready to compensate for wasting my time/money, no service agents are ready to take the ownership of the issue, they simply make you more frustrating and gives a feeling Off and they aren't bothered to call either.

I'm sure there will plenty o[censored]nhappy customers like me, flipkart will soon have to face a Sunset if this kind of issues not address in timely manner.

The CEO and flipkart management thinks this is negligible and will not be noticed, actually its not i'll make sure this is reached to the maximum people to make sure that Unfriendly E-Commerce business(flipkart) like this shouldn't be encouraged and ditched.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    SAURABH SHIV
    from Patna, Bihar
    Nov 5, 2015
    Report
    Copy

    Address: 800010

    I purchase a RAM of kingston on 3rd september, which is not original.Kingston service center reject my warranty service by telling that it is not a kingston product.I purchased of Rs1620.
    my order id= https://www.flipkart.com/order_details?order_id=OD[protected]&src=od&lin...
    replacement id= ID: 28136286
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      shivamraj2012
      from Bengaluru, Karnataka
      Nov 5, 2015
      Report
      Copy

      Address: 603203
      Website: flipkart

      I had purchased a Nexus Analog wrist watch from flipkart on 11th December 2014. I got the nexus india replacement warrenty of one year.Now my watch stops working from last week.I tried the customer care number given at the back of the box of my watch. but I didn't get any response from that number.And after trying hundred times and getting no response I finally contacted the flipkart customer service and told them about my problem.But I got surprised by listening this from them that they can't do any help regarding this as the warrenty is given my Nexus India.I told them that I was trying to contact them but I am not getting any help.And I also asked the flipkart to provide me the seller information so that I can contact them regarding my warrenty issue.But the flipkart team told me to search online and I also tried this. But the only thing which I am getting online is regarding nexus phones and I got nothing regarding nexus watches.Please tell me what can I do to get my warrenty.
      Nov 06, 2015
      Updated by shivamraj2012
      contact me at [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Biki Choudhuri
        from Kolkata, West Bengal
        Nov 5, 2015
        Report
        Copy

        Address: 742101

        Order ID : OD[protected] Product : 'Lenovo A6000 Plus' order cancelled but refund not initiated do need full..pls...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          manu8055
          from Delhi, Delhi
          Nov 5, 2015
          Resolved
          Report
          Copy
          Resolved

          Address: Bangalore, Karnataka, 560068
          Website: flipkart.com

          I have placed an order before 15 days for rv design collection and i didnt get one call from ur side wat u people r thinking and cheating the customers and simply giving an msg like ur order has been cancelled due to some issue wat is this bull ia m waiting for this product from 15 days so i want compensation now .
          without informing me how can u cancel the order i[censored] wont give ccompensation for sure i will file a complaint in consumer court.
          Complaint marked as Resolved 
          Verified Support
          Nov 06, 2015
          Flipkart Customer Care's response
          No Order details found, sent a mail to customer through consumer complaints.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            Gajanan Parwar
            from Mumbai, Maharashtra
            Nov 4, 2015
            Resolved
            Report
            Copy
            Resolved

            Address: Bangalore, Karnataka, 560100

            Please be aware and dont buy any product from flipkart ( f-fake ). Its my personal experiance.Today they have cancelled my Lenovo K3 note without informing at all through i paid all the amount. Past experiance : My micromax mobile worth 12000 stopped working properly within 11 month. Pllease read the below article http://phandroid.com/2012/06/23/warning-to-our-indian-readers-be-wary-while-buyi...
            Complaint marked as Resolved 
            Verified Support
            Nov 05, 2015
            Flipkart Customer Care's response
            No Order details found, sent a mail to customer through consumer complaints.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gracesv
              from Gurgaon, Haryana
              Nov 4, 2015
              Report
              Copy

              Address: New Delhi, Delhi, 110054
              Website: flipkart

              Purchased Alcatel Onetouch flash order id: OD[protected]on[protected] was defective.It keeps hanging. Touchscreen does not work.Can't back. I need to reboot every time I want to go to another app. I was not aware I could be refunded. Even though it has been more than 30days, there is no doubt about the genuineness of the defect as I see other similar complaints online about Alcatel phones. Please do the needful. Attached is the invoice. Thank you.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                san kumar
                from Yamunanagar, Haryana
                Nov 4, 2015
                Report
                Copy

                Address: Buxar, Bihar, 802101
                Website: www.flipkart.cpm

                Hi, Flipkart order no: OD[protected]. I ordered redmi 2 prime on 15th Oct 2015 and received it on 2nd Nov 2015. While making calls phone or surffing net is generating extreme heat most of the times. I placed return request but flipkart is not responding. They r telling to get it repaired at service centre. I placed return request twice and they rejected. Pls help me in getting refund or replacement. My email id is [protected]@gmail.com.Thanks
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vicky Deb
                  from Mumbai, Maharashtra
                  Nov 4, 2015
                  Report
                  Copy

                  Address: 742101

                  Order id-OD[protected] this shipment has been cancelled 5 days ago..mails many time that it only 4 days need to initiet any refund of cancell shipment bt no refund given..kindy look into the matter and do needfull.. cst exicutive told me tht refund will initieted today bt no refund recv yet
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Venkatadri Uppalapati
                    from Pune, Maharashtra
                    Nov 4, 2015
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Bangalore, Karnataka
                    Website: www.flipkart.com

                    Hi, Flipkart order no: OD[protected]. I ordered lenovo a6000 plus on 29th Oct 2015 and received it on 2nd Nov 2015. While making calls phone is generating extreme heat most of the times. I placed return request but flipkart is not responding. They r telling to get it repaired at lenovo service centre. I placed return request twice and they rejected. Pls help me in getting refund or replacement. Thanks
                    Complaint marked as Resolved 
                    Nov 04, 2015
                    Updated by Venkatadri Uppalapati
                    Also they had mentioned flipkart friendly return policy. I don't want what's the exact meaning for that according to flipkart.
                    Verified Support
                    Nov 05, 2015
                    Flipkart Customer Care's response
                    No Order details found, sent a mail to customer through consumer complaints.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Anuj Dutt
                      from Mumbai, Maharashtra
                      Nov 4, 2015
                      Report
                      Copy

                      Website: www.flipkart.com

                      I placed an order For MOTO X Play mobile.
                      Order ID- OD[protected]
                      Ekart Logistics- FMPP[protected]
                      The Tracking stopped on 23rd of Oct somewhere between Pune and Mumbai.
                      But on calling on 30th Oct. they ensure to deliver on the expected date on 2nd Nov.
                      when i called on 2nd Nov. they said will be resolving your issue by 4th Nov.
                      On 4th that's Today on calling @5:30 they said 5th Nov. till afternoon we will resolve your issue. 10 Mins of the call I Received an Email (attached) Saying we have lost your shipment kindly place another order.
                      20 Days i expected an Phone
                      8 days they will give my refund
                      Then i will order my phone and then wait for how many days?? they are not able to tell anything.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Jaspreet s sihota
                        from Dehra Dun, Uttarakhand
                        Nov 4, 2015
                        Resolved
                        Report
                        Copy
                        Resolved

                        For delivery in dehradun

                        Address: 248001
                        Website: Flipkart.com

                        There are many items that can't be delivered in dehradun like Samsung Galaxy j5 gold Samsung Galaxy on 7 and many more items . These items are only available on flipkart, we could not buy any of these item . Whenever we put the pin code for the delivery options it says it can't be delivered in dehradun (248001). I would kindly request you to make a note on it and please start the delivery as soon as possible. Thank you...
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        4 Comments
                        Report
                        Copy
                        S
                        sunil96
                        Nov 4, 2015
                        Report
                        Copy

                        Address: Pune, Maharashtra, 411014

                        I had purchased online lenovo a2010 mobile rs.3990/- on 17th oct'15 & got it delivered on 2nd nov'15.
                        Sold by : ws retail services pvt.Ltd.
                        Warehouse address: snd warehouse.Shed no. C1
                        Door no. 4/195, red-hills-amateur road, puzhal village,
                        Chennai, tamilnadu - 600062
                        Invoice no.: chn_puzhal_[protected]
                        Invoice date :[protected]

                        Order id: od[protected]
                        Order date:[protected]

                        When i opened the mobile box, & checked for accessories.
                        I am unable to plugin the battery charger cable in the mobile jack,
                        Hence unable to charge the mobile & use.

                        I need a urgent replacement of charger alongwith cable.
                        Hence need to know where can i get it done & how..?

                        Pls. Mail me details on [protected]@gmail.com...
                        I had purchase online leanovo mobile in dated 29/10/2015 but affer 2 to 3 mobile charger (adapter ) are not in working hence mobile is not charge.
                        So please replacement my mobile charge adapter.
                        Please mail me detail on
                        Email Id- [protected]@gmail.com
                        order id:OD[protected], ORDER DATE;8-11-15, invoice date:9-11-15. so this device creates so many technical problems, and two days back is totally dead. iam complaint flipkart and motorola company. but no use. so please replacement my device.
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          navgup
                          from Chennai, Tamil Nadu
                          Nov 4, 2015
                          Report
                          Copy

                          Address: Gurgaon, Haryana, 122003
                          Website: www.flipkart.com

                          I have ordered Baltra Pop up toaster on 10-Oct-15 (ref Order# OD[protected] payment 589 through Gift Voucher and 237 through Credit card total as 826) scheduled to deliver on 17-oct-15 and later got message that it is delayed and reach by 20-Oct-15.
                          When I didnt received my delivery i complained at Flipkart helpline for delay. Suddenly Flipkart cancelled my order at their own citing delay by seller.
                          But I could not get refund of payment 589/- done through gift voucher. As it got expired due to delay in delivery by Flipkart.
                          Later after multiple followups and complaints (ref. IN[protected] Flipkart informed that it is refunded as wallet money but restricted it can be used at WSR seller which sell very limited things which are not of any use to me.
                          I also asked executives to repeat my order which was cancelled by Flipkart.

                          After this executive assured call back from some senior person but I have neither received any call nor getting any response from FLIPKART.
                          Kindly help me to get my money back or refunded in useful way.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sriram Sukumar
                            from Madurai, Tamil Nadu
                            Nov 4, 2015
                            Report
                            Copy

                            I had cancelled the order OD[protected] on the same day i.e. 16 OCT 2015. Still I haven't received the refund. Called to customer service many times. Only reply I get is that they have initiated the transfer and I should contact the bank. I am in other location and my Bank's home branch is in my home town. How to you expect me to travel. FLIPKART has to take the responsibility till amount gets credited in customers account. It's 04 NOV 2015 and still I am fighting for my hard earned money. I want my money back.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              gunjanbhatia
                              from Udaipur, Rajasthan
                              Nov 4, 2015
                              Report
                              Copy

                              Address: 122002
                              Website: www.flipkart.com

                              Sir this is Gunjan Bhatia from Udaipur rajasthan, I have purchased an onida ac worth rupees 28000... I have made this order on 7th of oct., 2015 and they have delivered me on 14th of oct.2015, after making payment I realised that it was under weight.. it was written 49kg weight of external unit on their site but I got 35kg. Then I requested for a replacement...and after a struggle of 10 days I got it replaced but again the same under weight product was given to me.. now it has been almost a month I am struggling with these guys... my payment is with them... of rs.28000, there ac which is not a prescribed one is with me... and they are telling us that we cant help you.. And even the occasion on which we ordered the ac has gone already and the weather has also changed so it is of no use now. we are struggling since so long. contact details [protected] ghanshyam Bhatia please revert
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shreyaspatel
                                from Ahmedabad, Gujarat
                                Nov 4, 2015
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 384315
                                Website: www.flipkart.com

                                I recently ordered shirt for engagement of my sister and they gave me delivery date of 2nd November but I didn't get product when I complaint, they had told me to wait for 1 day, after 1 day again wait for 1 day, then they tell me that please cancel your order and place new order, after 2 days there will be engagement, they can tell this before 2 days.
                                Complaint marked as Resolved 
                                Verified Support
                                Nov 05, 2015
                                Flipkart Customer Care's response
                                No Order details found, sent a mail to customer through consumer complaints.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Jitu271
                                  Nov 4, 2015
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Etawah, Uttar Pradesh, 206001

                                  Dear sir /mam I have complained against Flipkart.com regarding Moto X play . after this i have checked this mobile phone to Motorola service center in Agra. and he say that there is display problem then i call to flipkart executive for replacement this mobile, executive say "replacement time period is over so can't replace it. please tell me that what do this faulty mobile and informed to flipkrt.com many time for this problem by mail and phone call during that period so please do give a solution for this problem
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Nov 05, 2015
                                  Flipkart Customer Care's response
                                  No Order details found, sent a mail to customer through consumer complaints.
                                  Dear Sir
                                  I have purchased a mobile Moto X Play on 27-sep-2015 and after this phone have created a problem that is black display and i have requested to Flipkart.com customer
                                  Executive many time for this problem but they said that visit to service center and collect the job sheet and continue use phone if phone create a same issue then send me job sheet then i will have replace it.
                                  But i have visit to service center three time but not resolved this problem and collect a job sheet and sent to flip kart. then mail me that replacement warranty is over but i have already inform many time in replace warranty period then flip kart not responsible for replace it .
                                  Please sir my phone Replace to other Moto X Play because i have face many problem for black display . such as very costly transport to visit service center and maximum data consume after update software and again and again all setting setup( erase contact and message)
                                  flipkart mailed us that paste hare:

                                  Order ID:OD[protected]
                                  Product : Moto X Play
                                  Price: Rs. 18499


                                  mail: Hello,

                                  Greetings from Flipkart.com!

                                  Order ID:OD[protected]
                                  Product : Moto X Play

                                  This is in reference to the concern you had raised to our technical team with regards to the product purchased from us.

                                  We regret to inform you that, we cannot replace/refund by collecting the product. As 30 days replacement policy is already been void and we have informed you regarding the same in previous conversation.

                                  We request you to kindly visit to near by authorized Service center with Invoice copy for prompt resolution.

                                  We sincerely apologize for the inconvenience caused and appreciate your patience and understanding in this regard.

                                  Thank you for shopping with Flipkart.com.

                                  Regards,
                                  Lohith R
                                  Flipkart Customer Support
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    puja.k
                                    from New Delhi, Delhi
                                    Nov 3, 2015
                                    Report
                                    Copy

                                    Address: New Delhi, Delhi, 110047
                                    Website: flipkart.in

                                    I have recently boughta product, but product quality is more than worst, previosly customer care floor manager told me ok we will give you refund, and after that they are not giving me refund of my product, this was from last 5 days i am regularly taking follow up but there is no action taken from them.. i suggest to everyone dont buy any product, as they are not giving refund.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rahul Somde
                                      Nov 3, 2015
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Bulandshahr, Uttar Pradesh, 431001
                                      Website: flipkart

                                      Flipkart clearly mentioned before delivery that the mobile box contain charger; battery; screen Guard; chord; headset. but when the box was opened after delivery the headset was missing. if we have to purchase headset separately then why you have mensioned that the handset box contains headset??
                                      Complaint marked as Resolved 
                                      Nov 03, 2015
                                      Updated by Rahul Somde
                                      why flipkart mentioned the box contains Headset, 2 pin charger, USB cable, Battery, screen gaurd.

                                      If they saying that the headset has to be bought separately..

                                      send us headset which was not delivered..
                                      Verified Support
                                      Nov 04, 2015
                                      Flipkart Customer Care's response
                                      Unable to find the contact details to call and address the concern. However, mail sent to revert back with the relevant details.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit