Flipkart Complaints & Reviews

Hi, In the image on website, the MRP is mentioned as Rs. 3000/- which is a big lie and on that they are providing 26% off, after which the price is still more than the MRP. Attached the picture of the MRP on the box which is Rs.1899/-. I have paid Rs.2200/- through my credit card. As per the law no one can charge more than MRP from the customer.

I ordered Product from Flipkart. It is very shameful
that you cancelled my order without even consulting me and initiated
refund. And on raising complain for that your person is telling me that
your Fast Track team will be calling me in next 24 Hours. And see the
Flipkart crooks you people are that you guys have closed my complain
without even contacting me. And when I am calling you back for the status
your person are telling rudely that I have to reorder the product thats
all. As if some type of game is going on where in I have to place order and
you guys will cancel that. Such is the worst, services Flipkart has
to offer. I will never order again anything from Flipkart and will make
sure that my friends and colleagues will not order the same.

Will circulate same experience everywhere on social forums and on company
portals.

Hi, My Lenovo A6000+ is getting very very ……..very much hot just after 15-20 min call conversation or watching video just 15-20 min. It is also occurred during charging and 100 % charge is not staying not more than 10-11 Hr (during that Ph uses minimal, not using any 3G net connection, all unassay apps are closed and no video watching ). It is horrible and it is not possible to use long time. Is it global problem with all Lenovo A6000+ or with my mobile set only .Flipkart service is very very bad .please sir solve my problem.

ORDER NO[protected]Corelle Pack of 30 Dinner Set) AMOUNT Rs 8392/- I made online payment for captioned order and received message " we have received your order no ...amounting to ... will be delivered by Fri 30, Oct 2015". On 27.10.2015, I received message "tracking ID FMPP [protected] will be delivered today before 7 p.m., On 27.10.2015, evening I received message " Hi! item successfully delivered" I contacted Flipkart helpline and informed that goods are not delivered, however, message is sent for successful delivery of goods. Helpline executive had no follow-up with delivery agent and replied that we have escalated your issue to the concerned team. We will resolve your problem by 29th Oct, Is this the way consumer should be treated with, are we supposed to be a sufferer because we have made advance payment for the goods? Please arrange to take-up the matter at appropriate level to resolve the issue and evolve some foolproof system so that consumers interests are safeguarded. Thanking you in anticipation. Regards, HARISH KHULBE, House No - 79c Block -- C1a Janak Puri, New Delhi- 110 058 M- [protected] - [protected]

I have ordered HP 15-ac034TX (NotebooK) white Silver color on the flipkart Mobile app. Actually the picture represented for this order is silver black color. Hence the color specified and image shown in the app are completely different. This order has been placed on 17th October 2015 by me After delivery when I have opened the package I was shocked with the color of Laptop. When I have contacted the Flipkart customer care that the image shown on the date of order is different than what has been delivered, the reply from them is what you have ordered has been delivered. The order details are below: ordered by : B. Dinesh Kumar Order ID: OD[protected] Kindly help me out in getting the Silver Black HP Laptop.

I have order a Laptop during Big billion day offer at flipkart and pay of Rs. 44237/- by Debit card. when ordered on 16th oct 2015, it was shown that the item will be delivered on approx 31 oct, 2015. considering this I have placed order. But they have come to delivered the item on 20th oct. Unfortunately that time I am not present on my address. I got an email on 22th oct about return of my product and it will be cancelled too. I am contact with flipkart customer representative on 22th oct, they told me that the item was attempt for delivery thrice consecutive day. But the fact was, they have call me only once. After repeated discussion with flipkart, they assure me for reconsideration of delivery, and throw me a mail about it and took time upto 25th oct 2015, 4:00PM.. But till 26th I got no response from them about delivery. I again call customer care of flipkart and show them my regression about poor service. But on same day in night, they have cancelled my order, and telling that my payments will be refunded. But I have order the product for need of it, not for refund of money. I think, i may be wrong that, my order has cancelled due to it was ordered during big billion day offer. Now if flipkart refund me my money, then flipkart must be refund me my 44237/- alongwith applicable interest from 16th oct to the date of refund. First of all my complaint is for why flipkart cancelled my order without notifying me, and why they have not reconsider my item for delivery although i have paid full amount for it during order. If flipkart refund my money then they have to give me my interest too. Reference of my order: Order ID - OD[protected] Product - HP 15-ac126TX Core i5 (5th Gen) - (8 GB DDR3/1 TB HDD/Windows 10/2 GB Graphics) Notebook

I have ordered the following item,
http://www.flipkart.com/frenzy-fm-led-003-led-slim-digital-watch-boys-men-girls/...⇄

All together item cost was 349.
I paid 200 by a voucher and rest 149 i paid through internet banking.
I am not finding this item in my ordered list.

Also ordered the following item,
http://www.flipkart.com/pigeon-cookware-set/p/itme5swzzgjge88f?pid=CKSE5SWZGWS6S...⇄ two week before.
Two days before i got a message that item is not available not able to deliver item.

Are you guys cheating the users?????

check this immediately.

I need the reason soon.


Livin Leo

Hi, I ordered Moto x play from Flipkart on their big billion day i.e. on 16th of Oct. I bought the phone in exchange offer for my moto G 2nd gen. i also got other offers as discount of 1500 from Flipkart and 10% cash back from yes bank. along with that I also ordered nCase Shock Proof Case for Motorola M.. for moto x play I as well as one of my colleague clearly read the terms and condition. it was no where mentioned that broken screen cannot be accepted. They had only written the phone should be in working condition. while delivering they were not ready to accept the phone as phone screen was broken. also they sent me a message as product has been rejected by customer. I talked to their executives and they said that they cannot deliver my product. If they would have mentioned in their terms and condition that damaged screen will not be accepted i would have not orderd only. Here I feel cheated by Flipkart

I had ordered a Studds helmet from Flipkart which is of L size it is too big with no option to return . If its not fit properly means how can we use and its worth of 1130 Rs . My request would be please don buy any helmets from Flipkart its worst and there will not be single notice regarding money back . Simply waste of your money and time any of you don't do this mistake .Please take any action regarding this atleast let them mention that money will not be refunded if there are such products. Its waste utter waste.

I placed an order on 16th Oct on the big billion day for Nikon D3200 camera for Rs 19990. The status was showing could not be delivered to the address due to shipment damage. Later after 10 days I got a call from flipkart stating I need to cancel the order and re-order for the normal price. I did not accept and stated I need the product back instead of refund and they were not ready to accept. I called customer care and spoke with 5 different executives and heard different stories of their policy. Few disconnected the call stating they are unable to hear my voice. All that was a drama from Flipkart people. Now I got a message stating refund has been initiated for which I did not accept or did not give them approval. They kept my money in their account for 13 days and I even got the credit card statement for the amount debited from my account. Flipkart people are smart doing their fault business and earning money with a new concept of billion day sale. I will not accept or tolerate these kind of excuses and ready to esclate this issue to the judicial court of Law.

I had purchased one product. i.e. VU LED tv. The product delivered was defective. Hence i requested for return and refund. The product was again packed by Flipkart but they have not yer picked up the product. Now i am following with them from last 20 days for pick up of the product and refund, but they are just sending me mail and requesting me to wait for 2 days. after waiting 2 days they again request for 2 days. The issue is still not resolved.

Hi, I got message from Flipkart that my Mi 4i product will receive today (on 20th Oct'15). Currier boy called me to get the product delivery. When I went to receive the product, he told that he lost it and asked me to cancel the product. I asked him to get the product anyhow, he told to give some time. Now its more than one week, I am trying his call but he is not picking up the call. I informed same situation to Flipkart Customer Care but they are just telling to wait for tomorrow and so on. No proper response was received by Customer Care. This is very disappointing that I am still waiting for the product but no status update from Flipkart as well as from that Currier Service company. Following are the product and my contact details that I am sharing, kindly please look into this matter and get my product to me at the earliest. I have already made payment and I don't want to loose this offered product. My Contact: Name: Amit Baswa Contact No: +91-[protected] Email: [protected]@gmail.com Product Order Details: Order ID: OD[protected] Item) Seller: WS Retail Review Seller Order Date: 15 October, 2015 4:55 AM Amount Paid: Rs. 8999 through Credit card Shipment Details: Item shipped. Delhivery Prepaid :[protected] . It may take 24 hrs for the tracking information to be updated by the courier. Tue, 20th Oct01:07 am Bengaluru_Rajajinagar_Dc (Karnataka) Pending Mon, 19th Oct01:06 pm Bengaluru_Rajajinagar_Dc (Karnataka) Dispatched Fri, 16th Oct01:06 pm Chennai_Chrompet_PC (Tamil Nadu) In Transit Fri, 16th Oct12:14 pm Chennai Dispatched to Delhivery Prepaid Fri, 16th Oct09:29 am Chennai Received At fkl_puzhal Fri, 16th Oct08:56 am Chennai Expected at fkl_puzhal Fri, 16th Oct08:56 am Chennai Dispached by WS Retail Services Pvt. Ltd. Fri, 16th Oct02:51 pm chn_puzhal_01 Your item has been dispatched I was trying to contact Kiran (Currier Manager): [protected] and Sunil(Currier boy): [protected], but no response.

I have purchased a LENOVA K50a40 from WS Retail Services Pvt. Ltd, Ozon Manay Tech Park No. 56/18, "B" block, 9th floor, , Hosure Road, Banglore Karanatak of amount 9999/- through filpkart. vide bill dated 12/09/2015. Inv. No.chn_puzhal_[protected] dt. 12/09/2015. The Touchscreen of the mobile is not working.

I have been loyal customer of flip kart but this big billions days offers made me highly disheartened..I have issues with 1)The time and date of delivery of product is not fixed so one has to wait till it reaches.2)The way they carry fragile items.3)Product specification not matching like Bluetooth compatibility SD card support as mentioned on site .4)Price variation it always shows different price and % of discount..5)Product authenticity ..product is not mentioned in Philips official website.The worst part is I can't even return it.as I have gifted it to friend and its not working properly..and Philips customer care not even entertaining us.

Hello I have ordered "GKG Canvas Car Cover For Hyundai Eon" order number Order Id: OD[protected], The product that is shown onscreen is not the one which i have been delivered then i request for replacement and they sent me again same product which is not related as shown onscreen. I got the product with different brand name, different materiel, different Specification. Please find the details about the product: Seller Name: delhideal . 1st time Order Date: 14 October, 2015 12:26 PM 2nd time requested for replacement: 21st Oct 3rd time requested for replacement : Mon, 26th Oct Thanks Pawan

Recently i have Purchase Lenovo A6000 Plus Mobile. IMEL NO: [protected]: Registered Device Details shown Lenovo A6000 and also manual is Lenovo A6000 but Internal Hardware is showing Lenovo A6000 Plus. Also you can checked imel details i have attached the invoice copy. Now i want to all money refund replace with new mobile.. Also they are ready for replacement but i want replacement with my money. so next time they are beware of doing such kind of stupid thing. if 30 days gone and i have checked so they are not available for replacement.so i need all money with replacement mobile handset.

I, I Naveen Kumar Madeti bought a Lenovo K3 Note on Flipkart on 15th October 2015 and got it delivered on 21st October 2015. As and when I opened the box I could see that the battery is physically not good I feel like there is some powder kind of thing is inside and it is not as good as how a new battery should look. I afraid that if keep charging and it burst's out...! who is going to take that responsibility. When I called Flipkart customer care from my number (+91-[protected]), people are just saying some or other thing and not resolving my issue. Please help me out with a resolution and provide me a replacement for this.

Tue, 20th Oct07:17 pm
Cnote No.DELFKTP453966 NDR done vide Cnote No#: R[protected] Date and time :20 Oct 2015 Reason:- ORC - CUSTOMER REJECTED -CANCELLED BY CUSTOMER RTO @ 20 Oct 2015 09:50:56Reason:
Mon, 19th Oct09:00 pm
CUSTOMER REJECTED -CANCELLED BY CUSTOMER
Fri, 16th Oct09:56 am
UnDelivered vide DRS #: - Reason : - ORC - CUSTOMER REJECTED -CANCELLED BY CUSTOMER
Thu, 15th Oct05:30 pm
In Transit Between DELMP To GZB
Wed, 14th Oct12:42 pm Gurgaon
Dispatched to Gojavas Prepaid Courier
Wed, 14th Oct11:28 am Gurgaon
Received At fkl_Gurgaon
Wed, 14th Oct10:58 am Gurgaon
Expected at fkl_Gurgaon
Wed, 14th Oct10:58 am Gurgaon
Dispached by YSMINTERNATIONAL
Wed, 14th Oct12:42 pm Seller facility
Your item has been dispatched
This is whole information of one product available on flipkart website, I did not receive any call or any message that product is out for delivery. And you can also see above that out for delivery is not mentioned anywhere. Now flipkart is saying that they will not deliver the product and I need to cancel it first and place it again that is totally unfair. Also when I did not receive any call or message how would I know they try to deliver the product. I was not at all informed that they tried to deliver the product. I really want to escalate such non sense behavior.

I have attached screenshot of both flipkart and gojavas tracking details, And in both images there is some mismatch also. Please refer that also and take necessary action.

Thanks
Anjali Jasoria

Dear Sir/Mam I have complained in flipkart for mobile moto x play order no OD[protected] by call . and mailed recently. This order delivered on 27th sep 2015 But no proper response given me and provide the customer care number of Motorola is [protected](can't reachable) and [protected] (connect to college) and provide address in Allahabad that not found there but he is a camera service Centre and again given AGRA service center but I can't reachable. Actually. This phone have main problem is black display again and again so can't operate this and after switch on the network comes long period ND error message can't register on network. I have already informed flipkart within 30 days because flipkart provide 30 days replacement. So please. Help me for this issue and provide me solution this problem

Flipkart is trying to deliver the item since 20/10/2015 and today it's 25/10/2015. And it's so hilarious that it took more than 5 days to reach a destination of less than 2 km from the warehouse. When I mailed customer support they replied to me in a pathetic robotic mail with a grammatical mistake. My delivery is gone. Flipkart is doing too much.