Flipkart Complaints & Reviews

I had buoyed HTC desire 526g plus on 24July 2015 from flipcart.com with 1year warranty. The device is automatically switched off and touch and display damaged, when I submitted it to HTC service centre, they said that it is from online shopping so its warranty is cancelled. I am shocked. Please help me

When I am making any order, they are automatically getting cancelled and the refunds are back to the original payment mode. I had complained about this in the customer care and they told me that they have lodged a complained and they will call me within two days. I did wait for two days but they didn't call and this has happened three times. When I again called them, they told me to order through any other id and when I told them about my wallet balance, they told me that it can not be transferred to egv. Now how could I use the Wallet balance from the same account, they told me we are again raising a complaint and u will get a call within 2 days. Now they are also not transferring my wallet balance worth Rs. 1173 to its original payment mode (egv). I am really frustrated with this type of service from flipkart. They are not solving my problem and only raising complaints without any solving any. I want that money in the original payment mode which is EGV. Flipkart Ac No-[protected] Mail - [protected]@gmail.com Photos attached.

Flipkart informed to credit 22rs for each app install which installed through my affiliate link. I shared my link on my fb pages containing around 3k active viewers. I installed on my friend mobile and checked. they not adding money as promised .I reported the same issue through their officials . no reply ...just want my affliate earning details and amount which i earned through affiliate program..

Sir I ordered a MotoG 3gen from Flipkart on 25/08/2015 and paid the amount in advance but I have still not got the phone delivered whereas the company is saying that the product has been delivered by them. According to the company the phone has been delivered to someone named Pushpa but no one named Pushpa stays in our house. Kindly look into the matter and see if anything can be done for our help.

Sir, I have purchased above mobile throuh flipkart vide order no.[protected] dt 19 Sep 15 and delivered item to me on 21 Sep 15. In that I have observed following discrepancies : 1. Display 4.5" instead of 5" as promised. Battery standby time is only 10 hours instead of more than 300 hours as promised.

Dear Sir/Mam I have bought Moto e 2nd gen thought Flipkart on 8th Sept 2015. From the first day itself I am facing with an issue. My phone is taking 6 hours for charging. After seeing two days I have contacted Flipkart, they told some troubleshooting steps which I followed but the problem still persists. So again I lodged return request. They asked me to download smartchk app and tested the battery charging option. As my phone battery is charging, it showed the battery is good. They insisted my problem hasn't solved. They told that it was normal for a phone to charge for 6 hrs. But first time technical expert saod the max time is4 hrs, even i contacted motorola through chat who said the time is 4 hrs. When I told this to him he told me to go to Motorola service centre to resolve the issue and cancelled the return request. I have even sent the images of the phone showing the time taken for charging. I am not living in the present delivery address and couldn't go to the service centre. I have 30 day replacement guarantee but they not heeding to my problem. Seller : WS Retail.

Order no: OD[protected] . I have made the order for Redmi 2 mobile phone from flipkart for which I had paid Rs 5999/- in advance. The product delivery date was supposed to deliver on 19th September. After watching that the product was not dispatched till 13th September, I called them on customer care number ( [protected] ) regarding why the product is not dispatched . And they have assured me that I will get the product on 19th September at my doorstep. 15th September : Again on 15th I found that the product was not dispatched so I cancelled the product from my online filpkart account, which during cancellation showed that “we are processing your cancellation request”. 16th September : Next morning on 16th I again called customer care and cancelled the product telephonically. But till afternoon the cancellation status was not shown on the web page . 16th September : So I called the customer care again they said that you product was not cancelled and they cancelled the product again, online status changed this time but next morning again the status was changed (cancellation status was gone), 17th September : Again I called customer care they again cancelled the product. 22th September : Then on 22nd September means today when I called customer care they are again telling that the cancellation request has been raised today, so they again cancelled the product. Mean while I have written several mails to them, stating about the consumer court but they are not at all bothered. It seems they are not in mood of returning the money DETAILS OF THE ORDER Web site Name : Flipkart Seller Name : WS Retail Website : Sunkalp Srivastava Order no: OD[protected] Date of order: 7 September, 2015 7:09 PM

Hi, I ordered a mobile and got it delivered on time on 1st Sept 2015, Since the day it is delivered there are number of issues in the mobile handset as follows: 1) Voice not audible whenever making/receiving call 2) Side flip cover over the USB charging is very loose and opens up itself 3) battery draining very fast My order ID is OD[protected], please consider either return or replacement as soon as possible.

Hi, I ordered a mobile and got it delivered on time on 1st Sept 2015, Since the day it is delivered there are number of issues in the mobile handset as follows: 1) Voice not audible whenever making/receiving call 2) Side flip cover over the USB charging is very loose and opens up itself 3) battery draining very fast My order ID is OD[protected], please consider either return or replacement as soon as possible.

I have purchased HTC Desire Mobile via Flipkart OD[protected].delivered to me but after two months its microphone was not working, Iwent to HTC service center, Kartar arced, near capital petrol pump, Bhopal .They denied to provide service as after checking it was wrong delivered by flipkart, Not through authorised dealer of HTC Invoice was from bengluru (karnataka), But dealer was not from karnataka, hence HTC service provider denied for free service Dt. of Visit 11-9-15 Than I call c c toll free no [protected] representative name Mr. Surya pande he Register my complaint NO[protected] & said it will resolved upto 15-9-15, 12 noon, Again I call on same no on 15th sept. at 16.40 representative was Mr. Satyawan he informed due dt. extended upto Dt. 19/9/15 12.30 PM Again I call on 19/9/15 on same toll free no now there was MR. deepak sharma he said due date again extended upto 21/9/15, but On same day I received a call from flipkart from no.[protected] & sail we are on your complaint it will resolve soon, on today 21/9/15 due dt. extended upto 22/9/15 at 18 pm.it was Mr. jatin sir it is request for youy to see my problem it's flipkart who delivered mobile, Make HTC COD basis, But now HTC is not serviced due to flip kart cheat, What is my fault only that I go through online shoping. My ordered mail id [protected]@gmail.com...Moblie No [protected] Date ...Date only date is provided by flipkart without resolving my problem Pl. HELP

I received a Shatterproof 9H Tempered Glass for Xiaomi Redmi 2 Prime/ Expedite- Temp-Red2 in broken condition on 20-09-15, which I booked through Flipkart on 3-09-15 vide Order Id:OD[protected] dt.13-9-15 and invoice No:FO5VSDL16-17445 dt.[protected] from M/ S Piplani & Sons, A-1 Milan App, West Eclave, Pitampura, New Delhi-11034. Kindly arrange for replacement.

Dear All, This is the one of the Subscriber of Xiaomi handset. Please note, I have Purchased Xiaomi handset MI4 64 GB Rs 21, 999 on May 08, 2015. Since this handset was purchased I am facing lots of issues in it and these issues have been reported to the dealer (Flipkart) time to time. The issues which are facing are listed below for your prompt action. 1. As soon as I purchased aforesaid handset, very first problem which was faced by me and still facing is hitting problem i.e, while using the handset (phone) it is hitting upto 45 C . The particular problem has been reported various time to the (Incident:[protected], Incident:[protected], Incident:[protected] Flipkart but didn’t get any satisfactory resolution. The dealer/MI customer care officer keep saying that this is the normal temperature of the particular phone. 2. After 2 Months i.e in the month of July 2015 the new problem was occurred. i.e. suddenly the display of handset had gone. I was not able to see anything. For resolving this problem I went to the MI Customer care center which is located at Mumbai (Malad West). Again very bad experience of your customer care center. They have returned my handset after 20 -25 days by replacing the display. 3. Now i.e on September 20, 2015 again the display of the same handset has gone. 4. All the relevant documents are enclosed for your references. Please tell me if I have spent Rs 21, 999, on this handset then what should be the life of the handset? If in every next month I gets such issues then how should I use the phone? What is the use by spending this much amount over such type of Phone? Now I have strongly feeling that I have got the faulty mobile handset from the Flipkart which I want it to replace or I want my money back with interest. Otherwise I will go to the consumer forum for cheating me. Also it may be noted that I have started the negative mouth publicity of your brand. Regards, Vishal Sonawane [protected]

Dear Sir, My name is Deeptanshu Pareek. First time I have done online shoping through flipkart. I purchase Micromax Canvass Express 2 mobile, I was very happy with the services delivered by Flipkart and make a mind to do lots of shoping through flipkart this festive season. But the quality which is delivered is not upto the mark. The battery back up of the mobile is worst. I need to charge the mobile in every 3-4 hours, Is this kind of product expected from Flipkart? I also registered my complaint through customer care number but the solution suggested by the flipkart operator is not upto the mark. I still request you to please resolve the problem properly so that I can develop my faith in flipkart. Regards, Deeptanshu Pareek 91-[protected]

Sir my contact no. was been disclosed by your company. The person who called me in my no., he has all details of my previous purchase from your website. so i would not like to follow you if this will happen again. this kind of thing by flipkart is not appreciated.

I have placed a Moto G3 (Order ID : OD[protected] on 16/09/15 (9.30 AM) and opted for one day delivery. But on 17th i called the customer care and informed it and they told they will be refunding the 90 rupees what they added extra to the amount for faster delivery and they told me to pay the 90 rupees and take the product. Once it delivered they will refund the 90 rupees. But after they delivered it on 18/09/15 (12.30PM)i paid the entire amount including 90 rupees now they are telling they will not refund the amount. Stating the promised date is 18th. It is a clear case for cheating. One day delivery means they should deliver it in 24 hours of time. atleast they should have delivered it on 17th evening.

Order number-OD[protected] I had ordered two power banks of ambrane from flipkart on COD basis but received only one power bank, when i complained about my missing product they have accepted and assured me that i will get my missed product soon but next time delivery boy came he told that this is replacement order and i have to give back my delivered product, three to four times delivery boy came with replacement order and flipkart customer executives has done nothing, this is worst service from flipkart i ever had experienced, please be careful while purchasing from flipkart. Ekart serive of flipkart is also quite disappointing.

Dear Sir / Madam, I bought Lenovo A2010 through flipkart order no. OD[protected] on 5th Sep'15.I have applied for the replacement of a handset due to mic problem. But only pick up of mobile was done through their representative. After that i received a mail that refund is initiated because of their courier partner failed to delivery the product.But till now they didn't refunded the amount.They keep on escalating the issue. not proper answer for the past 15 days. I really disappointed with their service. Please do the needful.

Please find below, the summary of your order OD[protected] Seller: WS Retail HP 10 Tablet Item Price Rs. 10999 Qty 1 Subtotal Rs. 10999 Will be delivered by Thu 5, Feb 2015 Total Rs. 10999 DELIVERY ADDRESS Sucheta [protected] C/O, Smt Suravi Chatterjee, ward no-8, Maligungle para, Parbatipur, Tamluk, Ajay Mukherjee's Dhal Tamluk - 721636 West Bengal Payment was done double but material we got single. Payment was done online through axis bank credit card number [protected] which is changed to new number [protected] now. Please arrange for refund. please contact either [protected]@gmail.com or [protected]@gmail.com Reagrds, P. Bhattacharya

On wednesday, 16/09/15, i received samsung galaxy j5 but while unboxing i noticed that airtel 4g simcard(which is with offer) is not their in the box .on the same day my friend had also received samsung j5 so when i asked him about the simcard he told me that he had received it. so i want answer from flipkart that when will i get that 4g simcard .
my order id is OD[protected]

I had one feedback, first there should be a complain and feedback option in your drop down menu, sothat people shout access it with comfort.these days it is very complicated for a valuable feedback to send, next you should also leison with indian post to send parcel like books or. Some prtable items upto door specially in defence area where outpersons like parcel man not allowed .here it become so complicated to receive item if man is somewhere else. Or onduty. Thanks