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Flipkart Complaints & Reviews

2.8
Updated: Nov 25, 2025
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Flipkart reviews & complaints page 2110

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M
misrasurajit
from Pune, Maharashtra
Oct 1, 2015
Resolved
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Address: Bangalore, Karnataka
Website: www.flipkart.com/

Dear sir, my order is OD[protected] has been cancelled by the retailer suddenly after dispatching of this item. The retailer did not contacted with me regarding this cancellation. I never wanted to cancel my order, while it was available and dispatched to me.
Complaint marked as Resolved 
Verified Support
Oct 03, 2015
Flipkart Customer Care's response
Spoke with the customer and informed him that the refund has been given. So closing the case.
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    shaiyya
    from Mumbai, Maharashtra
    Oct 1, 2015
    Resolved
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    Resolved

    Website: flipkart.com

    i am shailesh shah from mumbai i purchase redmi 2 prime from flipkart.but after 1 day i come to know that his battery going down very fast within 4 to 5 hours battery goes 100 to 0.without having games or applications in mobile.than i talk with flipkart people they call me.than they ask some setting in phone that i do than to b my problem is same.now, they said go to service centre but i really fad up because brand new phone they never want change or change battery.ow, i really dont know what to do ?now, they r going to cheat the customer because once u purchase the product they never change or never give money back.i think my 7000 rs going waste. shailesh shah [protected]/[protected]
    Complaint marked as Resolved 
    Verified Support
    Oct 03, 2015
    Flipkart Customer Care's response
    Spoke with the customer as he is saying that the battery is draining out very quickly as the trouble shooting has also been failed so informed to customer that we will refund the amount in Flipkart wallet on exceptional basis.
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      shekharlohan
      from Bengaluru, Karnataka
      Oct 1, 2015
      Resolved
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      Website: www.flipkart.com

      Sir i ordered moto x play mobile on 20th sep on flipkart through my credit card according to them they have to deliver my order before 7th oct tht is 17 days for it, but today they cancelled my order and told me to place new one without refunding my money ...
      Complaint marked as Resolved 
      Verified Support
      Oct 03, 2015
      Flipkart Customer Care's response
      Dear Shekhar, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
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        S
        sourabhvk1
        from Bengaluru, Karnataka
        Oct 1, 2015
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        Resolved

        Address: Bangalore, Karnataka
        Website: www.flipkart.com

        I had brought ASUS Zenfone(Order Id: OD[protected] from Flipkart.com on 6th OCtober 2014. But my phone stopped working on 8th September 2015 so I visited ASUS service center. After couple of days they informed me that product is out of warranty and I will need to bear the complete charges for repair. Then I called Flipkart customer service center for resolution on 12th September 2015. At that time they gave me a resolution date of 16th September 2015. I waited till 16th Sept 2015 but I didn't receive neither resolution nor any call from flipkart but just a automated mail saying that it will take more 3 days to resolve the issue. Since then I am just getting same mail every 3days with new dates(tarik pe tarik) but no resolution. I even called them multiple times but always get same words from them...wait, patience, cooperation, assurance, understand, etc... these are just words for them with no meaning. I am just helpless now... @Flipkart: In case you want to call me, don't call on my old mobile number that I had registered with flipkart while buying the product, that number does not belongs to me anymore. I have already updated my contact number in my Flipkart account profile.
        May 22, 2017
        Complaint marked as Resolved 
        Verified Support
        Oct 01, 2015
        Flipkart Customer Care's response
        As customer had informed earlier that he have not raised any complaint.
        Oct 03, 2015
        Updated by sourabhvk1
        Definitely I have raised complaint and the issue is still not resolved.
        And as I have already mentioned in my previous comment, not to call on my old number as that number does not belong to me anymore. My new number in already updated in Flipkart account profile.
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          K
          krishnalakshmi
          from Mysore, Karnataka
          Oct 1, 2015
          Resolved
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          Resolved

          Website: cross word book store

          I have ordered for a book and paid Rs 185/ - . the order no is OD[protected]. I was given a messsage that the delivery would be given by 24th. But even as on today I have not received and I dont know how to get it. My ph is [protected]. Please help me in getting the book - I havee already paid the amount and Flipcart has acknowledged also. The book store mentioned is Cross word book store. No website is given nor the city it is licated is given. only order no is given. I do not expect me to be cheated by Flip cart on this.
          Complaint marked as Resolved 
          Verified Support
          Oct 01, 2015
          Flipkart Customer Care's response
          Spoke to cx regarding delay in delivery and asked cx to cancel the order and place a place order, cx agreed.
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            S
            Samartha Vashishtha
            from New Delhi, Delhi
            Sep 30, 2015
            Resolved
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            Resolved

            Address: Gautam Buddh Nagar, Uttar Pradesh
            Website: flipkart.com

            Just had a rather disappointing interaction with Flipkart. I had bought a Moto G3 phone that was delivered to me on August 31. I noticed earlier today that its speaker had stopped working completely. No calls aloud, no media playing, no ringtone; nothing! I'd been noticing something off for a couple of days, but realized the full extent of the issue only today. Tried all Android settings, set the phone back to factory mode, but to no avail. I immediately called up Flipkart. After speaking to two levels of their customer service chain and spending 25 minutes on hold, I was told that they won't be replacing the faulty phone because I called in "two hours after the 30-day replacement window". Seriously? Not the right moves for a brand that's planning to take on the most customer-centric company in the world!
            Complaint marked as Resolved 
            Verified Support
            Oct 01, 2015
            Flipkart Customer Care's response
            Dear Samartha Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply
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              S
              swades84
              Sep 30, 2015
              Resolved
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              Address: Mumbai City, Maharashtra

              I had purchased asus zenfone 2 laser, the damaged product had been delivered at my doorstep...i asked for replacement they ignored saying product out of stock, when the product is in out of stock the replacement requet has be taken and replacemet was to be promised on 29th sept but, not replaced ...
              +1 photos
              May 20, 2017
              Complaint marked as Resolved 
              Verified Support
              Oct 01, 2015
              Flipkart Customer Care's response
              Tried calling the customer thrice but unable to reach as there were no response so sent a mail to the customer asking for the convenient time.
              Oct 04, 2015
              Updated by swades84
              Every day flipkart promuse to solve the problem and on next day the date and time changes to next day...its going on since 30th sep...planning to lodge an fir and aslo in consumer cell

              Oct 05, 2015
              Updated by swades84
              Yesterday again flipkart failed to solve my issue and i recieved a new email...saying they had revised my delivery date of the product.I hereby attach screenshot of email sent by flipkart

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                T
                tarun.agal
                from Mumbai, Maharashtra
                Sep 30, 2015
                Resolved
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                Address: Bangalore, Karnataka
                Website: www.flipkart.com

                Hi, I have bought Moto G phone in February 2015. On first use there was some wrt sound/speaker with the phone for which I connected with Flipkart for replacement as per their policy but they have denied and suggested some measures to troubleshoot to fix it. Now the phone is not charging only and it has been more than two weeks they have not listened or taken care for it, How can such a quality phone face problem within 7 months time?? Detail are mentioned below: Order ID: OD[protected] Order Date:[protected] Invoice Date:[protected] VAT/TIN: [protected] Handsets FSN: MOBDYGZ6SHNB7RFC WID: U96158 Moto G (2nd Gen) [IMEI/Serial No: [protected], [protected] ] Please look into this and get the product replaced or refund immediately. Thanks and regards, tarun agal +91 [protected]
                Complaint marked as Resolved 
                Verified Support
                Oct 01, 2015
                Flipkart Customer Care's response
                Spoke with the customer as he is saying that the speakers are not working in his phone properly so he is asking for the replacement so informed to customer that replacement is not possible as per the policy post 30 days we would not be able to do anything customer is saying that he had already raised a complain before co informed to customer that on checking the previous data we found that we have asked for the replacement but you didn't agree that time as you were asking for the refund or the exchange as mentioned in the incident [protected] so informed to customer to visit to the service centre .Customer said he will take it up in his own way.
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                  P
                  Preeti Sukhija
                  from Noida, Uttar Pradesh
                  Sep 30, 2015
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi
                  Website: flipkart

                  I purchase one mobile Moto X Play from flipkart. My order id is-0D[protected]. my amount 19999 is debited and i received msg for cancellation. When i contacted customer care they said that it’s a technical issue. and amout will refund in 5 to 8 working day why it will take long time. It’s a Flipkart mistake. Then why should customer bare. .if i ask flipkart for this they don't have any answer.this is called pathetic service. So I request u please refund my amount asap..
                  Complaint marked as Resolved 
                  Verified Support
                  Oct 01, 2015
                  Flipkart Customer Care's response
                  Spoke with the customer as he is saying that he didn't receive the refund yet so informed to customer to wait for 8 business working days if still the amount is not reflecting kindly revert back to us we will assist you further.
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                    L
                    Lalitha Bajaj
                    Sep 30, 2015
                    Resolved
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                    Resolved

                    Website: www.flipkart.com

                    I have brought Asus Zenfone Laser 2 on Sept 21. While i was placing the order there was pop up showing that voucher of INR 3000 of Goibibo would be given with the above and other 2 models of Asus (vaguely recall that along with it some few winner will be eligible for lucky draw and eligible for power banks). I also remember that terms and conditions said this will be applicable for the order placed till Sept 28. After receiving the delivery and invoice where in could not find the voucher i have called up Flipkart customer care and the guy kept telling me that there is no offer. I asked him if there is no offer why it was popping up on order screen. when i clicked on the offer either it should trigger me a pop or message saying that this order is not eligible for the offer. I have received no such notification while ordering. All i got is one reply saying there is no such offer. Unfortunately have no screen shot. Not sure if any others faced this issue. Can someone clarify it? Thanks Lalitha
                    Complaint marked as Resolved 
                    Verified Support
                    Oct 01, 2015
                    Flipkart Customer Care's response
                    Spoke with the customer as she said that she wants a call back on Monday at the same time so informed to customer that we will arrange a call back.
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                      G
                      Gour dey
                      from Kolkata, West Bengal
                      Sep 30, 2015
                      Resolved
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                      Resolved

                      Address: Kolkata, West Bengal
                      Website: Www.flipkart.com

                      I ordered a saree with tracking I'd EMPC[protected] 1st time they sent me a sms to delivery a day but they couldn't deliver the product and the next time also same prblm still a day I receive sms that today I get but they can not deliver the product, flipkart has no responsibility for their customers.
                      Complaint marked as Resolved 
                      Verified Support
                      Oct 01, 2015
                      Flipkart Customer Care's response
                      Spoke with the customer as he said that the shipment has been delivered to him.
                      Warst delivery system, no responsibility flipkart.
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                        B
                        Bharat Singh 3181
                        from Alwar, Rajasthan
                        Sep 30, 2015
                        Resolved
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                        Resolved

                        Address: Jaipur, Rajasthan

                        My oreder No. OD[protected] my tihs Name & aderess ANIL KUMAR SHARMA [protected] 129 B, JEEN MATA NAGAR, SHEKHAWAT MARG, HARNATHPURA, KALWAR ROAD, JOTWARA, JAIPUR, SHIV MANDIR & BOIRING KE PASS Jaipur, Rajasthan - 302012 My Order D-lite 7w Led but supply Other company. Suppled Led is very Poor Quality. so Please Exchange my Led.
                        Complaint marked as Resolved 
                        Verified Support
                        Oct 01, 2015
                        Flipkart Customer Care's response
                        Spoke with the customer as he is saying that he don't want to get any calls from us informed him that he raised a complaint so he said that he don't want to get any calls as he is fed up with the calls.
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                          N
                          Naresh Prajapati74
                          from Mumbai, Maharashtra
                          Sep 30, 2015
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi
                          Website: www.flipkart.com

                          We have purchased mobile (Lenovo K3 Note) from Flipkart on 11 Sept 2015. There was problem in the mobile (WIFI, Auto rotation, Display light is low after snaps, Auto shut down, battery backup problem) we have speak at your call center (Lata & team leader Himanshu) are confirm to replace the mobile, after getting the new stock. You are request to needful on this matter.
                          +1 photos
                          Complaint marked as Resolved 
                          Verified Support
                          Oct 01, 2015
                          Flipkart Customer Care's response
                          Spoke with the customer as he is saying that he can't able to download the smart check application as the phone is getting restarted automatically so informed to customer that we will give the refund as the product is not in stock as customer wants a mail regarding the reverse pick up and the refund tat.
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                            B
                            Brunda Reddy
                            from Thiruvananthapuram, Kerala
                            Sep 29, 2015
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka
                            Website: www.flipkart.com

                            I have placed order for Motorola X Play in 25th September and the amount 18, 499 had been debited from my account. They said the delivery will complete by 29th September. But till 29th September even the item is not confirmed. I have called customer care and told the issue. They asked me to cancel the order and the amount will be refunded immediately, so that I can reoder the mobile. Actually I am going out of town, so have ordered the mobile so early and didn't get it. But now after they have cancelled my order in 29th September, Till now I didn't get my refund and I am.wasting my time calling them. Again they are saying they will look into issue by tomorrow.
                            +1 photos
                            Complaint marked as Resolved 
                            Verified Support
                            Sep 30, 2015
                            Flipkart Customer Care's response
                            Dear Brunda, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply
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                              H
                              Harish Melkeri
                              from Delhi, Delhi
                              Sep 29, 2015
                              Resolved
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                              Resolved

                              Address: Gulbarga, Karnataka
                              Website: www.flipkart.com

                              Dear Sir/ Madam. I am Harish kumar. I have purchased 5 pieces. Samsung HM1100 without Charger Wireless Bluetooth Headset. Rs. 4040. My order Id : OD[protected]. But the product was duplicate company. so i have returned the product 5 piece, but they have refunded the amount of Rs. 808 for 1 piece. But the remaining 4 pieces i have not got the refund. so please solve the problem as soon as possible. Thank's Harish Kumar [protected]
                              Complaint marked as Resolved 
                              Verified Support
                              Sep 30, 2015
                              Flipkart Customer Care's response
                              Spoke with the customer as he is saying that he had returned the 5 product but he had received the refund for only one product. So informed to customer that we will have a check on this and we will update you on this regard.
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                                Devharsh Toshniwal
                                from Mysore, Karnataka
                                Sep 29, 2015
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                                Address: Bangalore, Karnataka
                                Website: www.flipkart.com

                                I am an affiliate of flipkart company. I spent my time working hard and promoting products on their website so that I can earn some money. This is not an easy task. They give very little commission. I have somehow accrued a commission of Rs.3527. They asked me to fill a certain form and also give them my PAN card details which I did. It has been more than 3 months and I havent received my money back. CHEATERS
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                                  V
                                  vikaschavan5432
                                  Sep 29, 2015
                                  Resolved
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                                  Resolved

                                  Website: flipkart.com

                                  They provide me faulty lenovo a2010 mobile.they accept request for return on 18 September.they told ur product will be pick up on 21 September but didn't pick up then I call they told me that ur product will be pick up on next day un this way everyday they told that we will pick up ur product on next day but still not pick up till 29 September.help.don't shop on flipkart.
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Sep 30, 2015
                                  Flipkart Customer Care's response
                                  Dear Vikas, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
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                                    singh shreya
                                    from Kiri Buru, Odisha
                                    Sep 29, 2015
                                    Resolved
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                                    Resolved

                                    Address: Jalandhar, Punjab
                                    Website: Flipkart.com

                                    I have ordered a mobile cover for micrsoft Lumia 535 having ORDERNO:-OD[protected]. The product that i saw on the website is not dat i get.The printing that i saw is not in the product and is totally blurred. I called flipkart and the customer care executive talked so rudely to me on date:-29/09/2015. I told him that the printing is not that i saw and he is said that we cant return because it is out of our policy. For the first time i was not satisfy with the product of flipkart but if they are not returning and behaving rudely then the customer will stop shopping with them.
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Sep 30, 2015
                                    Flipkart Customer Care's response
                                    Tried calling the customer but unable to reach so sent a mail to the customer informing that the return has already been created for wait and refund once the product gets picked up the refund will be get initiated.
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                                      kruncluzion
                                      from Gurgaon, Haryana
                                      Sep 29, 2015
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka
                                      Website: www.flipkart.com

                                      I had placed a purchase order number OD[protected] on 25 September 2015 on flipkart.com for the purchase of Mi4 64 GB mobile phone. The order was delivered to me on 27th September 2015. On checking the phone, I found that the touch screen was not working properly, which I immediately reported to the customer care through a return request. I was advised to use the phone for a longer period say 6 hours and then give the feedback. I followed the advise but the problem persisted. I got a call from customer care the same day wherein I explained the problem again and reiterated that my return request should be accepted. I was then advised to go for system update and then recheck, though the customer care call was disconnected abruptly before I could apply the system updates. . This also didn't work and problem persisted. I was shocked to receive a mail from flipkart on 27th that my request has been disapproved. How can flipkart take such unilateral decision without considering my feedback. I have paid for proper and functional mobile phone, then why should I suffer ? On 29th September, I placed a fresh return request and on the same day, I got a call from customer care wherein I have categorically advised them that I need my refund at the earliest as I am not able to take this mental harassment anymore.
                                      Oct 2, 2015
                                      Complaint marked as Resolved 
                                      As suggested earlier, I was downloading the SmartChk application suggested by their customer care representatives, so that they could analyse the phone from their end. The phone got auto updated, and now the phone works fine. The first set of updates proved to be useless but the second worked like a charm. I have been using this phone for a day now and I haven't faced any issues with the touch I faced earlier.
                                      Verified Support
                                      Sep 30, 2015
                                      Flipkart Customer Care's response
                                      :Tried calling the customer thrice but unable to reach as there were no response so sent a mail to the customer asking for the convenient time.
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                                        sbkc
                                        from Shimoga, Karnataka
                                        Sep 29, 2015
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka
                                        Website: www.flipkart.com

                                        I Soubhik Chowdhury wanted to complaint about flipkart.i ordered two FUNSKOOL RUBIX CUBE of rs. 249 each from another acc.Firstly they gave some rubbish cube of some local company.secondly one of the cube is broken.thirdly they are not responding to our replacement.They are saying the replacement is coming but it never came.if came we didnt know.
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Sep 30, 2015
                                        Flipkart Customer Care's response
                                        Dear Soubhik, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply
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