Flipkart Complaints & Reviews

Hello Flipkart, I think I had called you mote than 20 times to your customer care regarding this issue on order : OD[protected] Really according to your flipkart policies if I would have exceeded maximum no. Of cancellations, you guys would have informed me before i send the parcel. I had sent the parcel on august 5th you guys received the defective mobile to your warehouse on 12th august . After that why did u guys updated the status the refund is accepted and your delivery will be completed before 24th august (due to Aug 15 holiday and Sunday). I waited till Aug 25th, and I called to u guys. 1st guy( executive): Informed due to unavailabilty of stock we are not processing your replacement. 2nd guy( flop supervisor): He told he didn't receive any update from the ware houseteam. 3rd guy(manager): After 1 hour of conversation the informed I had crossed maximum cancellation limits . But as I had sent the product back toflipkart he will process this replacement and it will be done asap . On monday I called u guys : Why floor supervisor or executive took a complaint and informed that the problem will be resolved by 30th august . Really as per your flipkart policyif I had crossed maximum cancellations why didn't u informed me before I called u that the product is a defective piece? Please answer to this all this lies told by all the flikart people.

Very very important Within 5 minutes of my filing complain in consumer protection for refund money i got a call from [protected]. The person told me that he is from FLIPKART cop. and want to give me refund in my sbi credit cardt money account.but when he demand my debit card number, cvv number and expiry date of my card, i had daubt on him and i told him that you mailed me from your. Again debited twice of Rs.4, 999/- & Rs.4, 9999/- from my sbi debit card .He is being credit disputed amount . mail sent on this site addres copy enclosed -Forwarded by Chitar Singh Meena/LHO/SBI/SBG on 08/27/2015 10:59PM ----- To: [protected]@sbi.co.in From: Flipkart Affiliate Team Date: 08/24/2015 09:00AM Subject: Email Received - Fw: Transaction dated November 29, 2014 at FLIPKART INTERNET PRIV For Rs 66596.00 on your SBI Credit Card. Dear Affiliate Partner, Thank you for contacting Flipkart Affiliate Team. We would like to acknowledge that we have received your request. Our Customer Support representative will be reviewing your request and will respond to you within 24-48 working hours. Thank you for your patience. Sincerely, Flipkart Affiliate Support Team ack received -----Forwarded by Chitar Singh Meena/LHO/SBI/SBG on 08/27/2015 11:01PM ----- To: [protected]@sbi.co.in From: Flipkart Affiliate Team Date: 08/24/2015 09:00AM Subject: Email Received - Fw: Transaction dated November 29, 2014 at FLIPKART INTERNET PRIV For Rs 66596.00 on your SBI Credit Card. Dear Affiliate Partner, Thank you for contacting Flipkart Affiliate Team. We would like to acknowledge that we have received your request. Our Customer Support representative will be reviewing your request and will respond to you within 24-48 working hours. Thank you for your patience. Sincerely, Flipkart Affiliate Support Team

Mob number [protected] - Cheater and very fraud person. After my past complain for refund money he called me and ask my all debit card detailes Very very important Within 5 minutes of my filing complain in consumer protection for refund money i got a call from [protected]. The person told me that he is from FLIPKART cop. and want to give me refund in my sbi credit cardt money account.but when he demand my debit card number, cvv number and expiry date of my card, i had daubt on him and i told him that you mailed me from your. Again debited twice of Rs.4, 999/- & Rs.4, 9999/- from my sbi debit card .He is being credit disputed amount .

Details of the disputed amount.
Name - chitar singh meena
Transaction dt. 29. 11. 2014
Transaction amount. 66, 596. 00
Disputed amount. 66, 596. 00
I have not received any goods against the amount and my sbi credit card
No. [protected], had been debited
Withough information. The any person / company had been done cheating by
Me. Please credit / refund the above amount. You had taken up the matter with against me. I am going to higher authority. I am working in aml / cft deptt corporate centre mumbai. The matter is sending to fiu deptt new delhi against you. The related goods have not received and not purchased any items through online transaction.
Thank sir,
Chitar singh meena
Aml / cft cell jaipur.

I have very bad experience with Mi india. i don't know why flipcart are selling Mi phone if there complaint level is 100% and solution is 0%. I brought this mob from your website u r also responsible for the same. Nobody is replying from Mi india from last five days on both mail and toll free no. They are not picking phone i have tried so many times and not replying even a single time. I have also tweet to Mr. Manu Kumar Jain but result is same. Customer service centre also not providing the solution and the gave the same mail id of Xiaomi india. Hope your revert will come and provide the solution. Order no is OD[protected]. For more info please find the attached photo.

I ordered a item with order id OD[protected], with seller name e generic .where i ordered JBL T200a earphone worth 739rs, but within a day ordered was cancelled by flipkart.But however courier guy couriered me flipkart product worth 739rs.when i opened it it had fake power bank of samsung not even in working state.now flipkart is regretting to take complaint.

Dear sir, i, karthik, ordered for two Lenovo k3 note smart phones through "flipkart". the payment was made through debit card on[protected] at noon. they debited rupees 9999 for each one mobile. and receipt was displayed. later they send a message in the late night on the same date saying that the order was cancelled and the remitted amount will be refunded on 2nd of September and if not paid we may contact their office for further details. this means they are not sure about the refund date. in that message they said that the cause for inconvenience is given in mail and i can verify. but there was nothing in the mail. when we contacted the customer care of the same company they are telling cock and bull stories. each and every time when we called they are giving different causes for inconvenience. some time they say that the order was cancelled due to the problem arisen with sailor. and second time they said that the order was cancelled because the goods were damaged. this clearly says that they are not interested in service. how can the two pieces those ordered by me only are damaged? are they selling only two pieces to the whole subscribers? and they collected money immediately but they said that refund will take 8 days. is it fair? how many people are facing the same problem with this company? think that the same thing happened with some 1000 people and you can easily calculate the resulting amount that is rupees 9999000. this is a huge amount collected by them for a week for the sake of free enjoyment without any interest. so think once again that how much they manipulating the public. if they say that it is happened to me only then they have to send the ordered mobiles to me immediately. otherwise we can say that it is intentional and the rating for the company should be made "0". yours faithfully karthik.

The are not give product what they show in their website and after I request them to take this product & retune my payment they say that we can’t retune payment and get this product because it is our policy. But flipkart show me day replacement grantee but now they say we can not replace your product

24 aug 2015 i placed the order to sony powerbank 10000 mah its price-680rs then they mail me 26 aug 2015 cancellation your order because seller issue this is a fraud case when i placed the order product price is 688rs then i call flipcart they said me your order is cancell because seller issue placed another order and today this product price is 3336rs. how can i effort this price plz help me took my product at same my order price.

I bought a mobile mi4i from flipkart and its front camra not working and i infom the flipkart then they offer me to replace the product and they arrage the reverse pickup facility. I send the procut and i got a message of currier company that the product is delivered . After 14-15 i not recieve the new product and they do not give any solid information My order no. OD[protected] Mob. [protected]

Product not received Flipkart, I ordered Moto E Order ID: OD[protected] and did not receive the phone in the box and I immediately raised an alert to Flipkart regarding the issue and got a call from resolution dept that I will get the product within 24 hrs however its been 3 days now and I am still waiting for my phone, Your guy was there when I opened the box and he knows it, I WANT MY MONEY

I had written a complaint against Flipkart for cheating me by delivering an used laptop for Rs. 46, 000 Order: OD[protected] Bought a laptop (Dell Inspiron 5000 series) from Flipkart for 46, 000 rupees in June. They haven't resolved the problem yet. Unlike Amazon and Snapdeal, Flipkart cheats their customers. After cheating, they don't know how to resolve the issue. They don't know how to retain their customers. I find no traces of customer care in Flipkart. Whereas, this is not the same with other online markets. They provide better care and they don't cheat the consumers. Is there any resolution I can receive from the consumer service? Claude A D'souza, [protected]@gmail.com; [protected]

Please note that I have Purchased One Laptop Battery from Flipkart Order No- OD[protected] and the model name was ARB Toshiba PA3817U-1BRS 6 Cell Laptop Battery. Please Note that battery was not working properly from few days of delivery and within 3 months its just finished.please replace the battery.

Sir Mene flipkart par swipe elite phonecredit card se mobile order kiya tha DT.19/8/15 Jo mujhe 23/8/15 ko milgaya company ne usme Jo 13 m.p. camera 2gb ram WO chiz nahi nikle camera to bahut hi kharab he Jo 5mp jesa bhi nahi he company se baat kar rahe he to baat bhi Sahi nahi kar rahe pls sir iska kuch kariye pls pls mujhe pymant return karwa dijiye !

I Sahil Brolia, r/o C-162, Shyam Gali, Nanak Chand Basti, Kotla Mubarakpur, New Delhi-03, ordered an Apparel of Adidas Brand (Code- VM0 1867) on the date of 16/08/2015 through FLIPKAR Online Shopping with the price of INR 1539.. The size of apparel which i ordered was wrong in size when i tried. When i asked the FLIPKART consumer service declined to repalce or refund in any case. Now i want the real justice in my case as such companies forge the play the customer rights. Contact No. [protected]. Email- [protected]@gmail.com.

I ordered JBL T200A Wired Headset for Rs.780, however I received a Samsung Headset. According to Seller's Policy I have right to replace the product, however Flipkart Customer Care says that the product can't be replaced, you can claim a refund. I bought the product at discounted price during sale, which I have to pay Rs.2000 if I order now. I would like Flipkart to adhere there Replacement Policy and replace my product with Right one. Details:- Order ID : OD[protected] Seller Name : VAISHNO88 (https://www.flipkart.com/seller/vaishno88/ea9e920657fa4e38) Order Date: 14 August, 2015 9:36 PM

I had ordered a moto g 3rd gen on 18th of august and had made a one day delivery. but the product was not delivered to me on 20th of august. On complaining to the customer care team, i received a mail stating that the product would be delivered to me on or before 26th of august. but the product was not delivered to me on 26th of august. also on again calling the customer care, i didn't get a proper response from their team. the assistant manager was being rude to me. Also one of the employ whom i had a talk told me that an additional rs 270 would be added to my flipkart wallet but later they denied of such promise. i would like an apology and earliest delivery of my product. order number-OD[protected]

To, Manager FLIP KART Dear Sir, i was purchase Fila Blown Running shoes on 31.07.15 against Order No- OD[protected] through Flipkart.com from WS retail. while use in normal condition i found that Left side part of shoes from front side torn from stitches i want to say very relegate fully that after use of Shoes not more than 30 days i found shoes was torn out front side. This is very unfortunate that within 30 days...

I purchased a mobil, model:A& K1111, the specification mentioned on the flipkart's website was 5 inch screen.it was also mentioned in the box that it will be 5 inch screen but actually it was 4.5 inch screen, I have booked this order and paid the money for 5 inch screen. I requested them to replca the item with 5 inch screen but they sent the same item again MY flipkart''s order number was:- OD[protected] order date 10 july 2015. This is total violation of regulatory practices of our country

Subject: DISPUTE FORM
Dear Sir,
details of the disputed amount.
name-chitar singh meena
transaction dt.29.11.2014
transaction amount.66, 596.00
disputed amount.66, 596.00
I have not received any goods against the amount and my sbi credit card
no.[protected], had been debited
withough information.the any person/company had been done cheating by
me.please credit/refund the above amount .you had taken up the matter with against me .I am going to higher authority.I am working in aml/cft deptt corporate centre mumbai .the matter is sending to FIU DEPTT new delhi against you .the related goods have not received and not purchased any items through online transaction .
thank Sir,
CHITAR SINGH MEENA
AML/CFT CELL JAIPUR .
MOB NO.[protected]