Flipkart Complaints & Reviews

[OD[protected]] I have order maybelline gel based kajal on 2nd oct 2015 and the seller is WS retailer... Kindly give the reason why this order has not been processed yet...this is the 2nd time i m facing the issue from the flipkart. Its been 2 days from the date of order and the status of the order is approved. Please share the reason and also when u guys will dispatch my product else i have to mail the complaint to ur higher authority.

I m calling from last 1 week and your staff is only say there is technical issue we cant solve anything call later i have called a bout 100 times regarding many issue but no one is listen. one of your executive even said do complaints i[censored] can.
i want my wallet money to transfer to my account.
i think if this behavior continued flipkart quickly go to bottom from top
i have never seen any website with such worst attitude toward customers

I have ordered Lenovo K 3 note directly without loging in with order no OD[protected] but after receiving it I have a battery issue with it it is not giving the proper backup as per its reccomendation I am very unhappy with it and want to return it.I am not getting proper response and kindly call back me in order to sort out my complaint and give back me proper response.

I purchased Asus Zenfone 2 Laser ZE550KL for Rs.9999 on 28th September, 2015 and made a payment through credit card. I had given the address of Dahisar- Mumbai. Accordingly the item was dispatched on 28th September from Bangalore Whitefield Warehouse with Delhivery Prepaid No :[protected]. On 30th September the item arrived at nearby location at Borivili which means the item should have been dispatched by 1st October. Acordingly a sms regarding out for delivery was also received on 1st October. However, later at evening an apology message was received that it is unable to deliver. So my wife on called the concerned delivery number. It was replied that there was some problem with the delivery so it would be delivered till 3rd (i.e. after 2 days even though the item was in the same city). As expected the item was not delivered on 2nd October. On 3rd October, a delivery boy came and started taking signature from my wife on the documents and pretended to search for the parcel. But he could not get itand said that he must have forgot in the office. On asking when he will deliver the parcel then, he arrogantly told that either today evening or tomorrow. My wife immediately rubbed off the signature and wrote that the item is undelivered. She told him that due to the arrival of the parcel she stayed in house and could not go out. Upon which the delivery boy arrogantly replied that you have no need to stay at home as we would keep at your neighbour's house. Till evening also the delivery boy did not delivered the parcel. Thus, on 3rd October too the item was not delivered. On 4th October, the delivery boy came and asked for an ID proof. Upon that my wife told that yesterday u said u would keep the parcel at neighbour's house also and now you are confirming the ID? Upon which he arrogantly said whether you want the parcel or not? and he kept the parcel in his bag and started leaving. My wife ran behind him and asked how could you go without delivering the parcel? upon which he rudely replied you go and complain against me or better give my phone number and ran off. On calling the delivery customer care and narrating the whole incident they coldly apologized and said that they will deliver it through some other delivery person. My wife also called flipkart and narrated the whole thing upon which they just apologized and said that we will cancel the order and refund back the money. This means these people do not bother to make arrangements for the delivery. They do not bother to convince the customer. They dont care that the customer could not get the item on time. Its really pathetic that a so famous and big company like Flipkart who advertise themselves as customer friendly and advertise taking big celebrities has such a irresponsible behaviour. Just by mere returning the money would be enough for the mental stress my wife and myself has gone through? The mobile was a gift for my wife. How could they play with our emotions attached to it? How can these people dont care for their customer's emotions? Since, the item was brought on Credit card, how could these people give me my interest for these days of the credit? I want to caution all the customers to beware of these people. I want and written apology from flipkart and want to know what action they have taken on the delivery person.

Dear sir i lost my LENOVO Mobile mobile on Saturday between around 7:30 PM i buy my mobile from Flipkart my mobile : lenovo A6000plus and its IMEI1 : [protected] IMEI2 : [protected] pls. help me to get it back. regards, Simranjeet Singh H.No. 439-B Dashmesh Nagar, Kharar-140301

Order ID OD[protected] for Sennheiser PMX 60 Wired Headphones.

On delivery, I found that the product was not working correctly. The left output/ear of the headphone was not working. So I requested a return of the product on September 10th. Pickup date for the same was set to be September 12th. Return ID : 29289537.
On 10, 11, 12, 14 & 15 september, I received text message that the return would be done before 7pm on that day. Everyday later in the evening another message received was that the pickup of the item couldn't be completed.

I called up customer care. They told me that the return had to be effected within 10 days for any refund

Now I don't understand how even when :
1. The product was defective
2. I requested a return within a day of delivery
3. Flipkart failed to pickup the product.

They are blaming me of not communicating further.

Pathetic service by flipkart and customer care if manned by who don't understand the issue at all.

My order no:OD[protected] I had promised, that deliver the product on 29 sep, order date 27 sep. I didn't get the product till now still getting assurance from their flipkart cc. They have very worst CC, till now I had been see. although I flipkart first member, there is no any advantage. Ok, now check the chain of email. each day they are providing assurance to they at least tell me the delivery date... 1st oct : !!! - Conclusion, one more assurance, we will let you know. 2nd oct : conclusion, one more assurance. 3rd oct : conclusion, one more assurance. 4th oct: conclusion, one more assurance !!! time limit is over now... Now they give me one more assurance... Please provide me detail for next level of escalation, and no worries, as a flipkart first member, Please Don't play with our emotion. Please don't provide any assurance, or reassurance because they have no values.Also, I don't want your sorry or apologies.

Dear Sir, I Bought laptop through flipkart on 4-Oct 2014, now i am facing problem with dvd drive not recognising dvd and laptop battery not getting charged. I saw the warranty details but it shows my warranty support expires and says that the product is boought in september. Kindly let me know how to get this resolved. Thanks and Regards, Anil

I have waited for the refund from 25 August. I have called them many times but the only response I get that my refund will be within 8 buessiness days. I had 1598 as my refund from which I got 799 back. remaining 799 as not been refunded to me. they mailed me that they have given the transaction but my bank says there is just one refund from flipcart. details that they provide is INR 799 refunded on 8 sep 2015-74332745252525126288815 INR 799 refunded on 25 Aug 2015-74332745238523759670069

Order ID: OD[protected], delivered on 28/09/2015 i got defective cell and requested return. i did smart check as per their instruction and reset my cell also. but the problem was continue. contacted too many customer care on call, call disconnected by them without listening completely. two times rejected my return request without giving any reason (ist reason was not true and 2nd time no reason was given). this is the clear matter of cheating and fraud by flipkart. when i am trying to contact them, they just disconnect the call. pls help me out

I was bought some kitchen items from super market like Murukku Maker, cutter. after that i was compare that product in flipkart ... i was shocked because that price of product double in flipkart. service are good but sellers are different same product but different price. i don't want to expect flipkart why not take care about seller prices.

i was bought same product and same quality but price is different. this diffrence i was found in kitchen and home appliances department only.

please take care, this feedback fully i was sent to care of positive approach, Thanks.

Bought a Experia Z Ultra phone which developed a technical snag. Authorized centre refused to assist me as the phone is of Singapore edition and sold by the unauthorized seller Surya Paper Industries. Now flipkart refuses to accept the responsibility and has denied giving any assistance to me. The phone is just 2 months old Ph - [protected]

In a time frame of 2 weeks, flipkart has managed to put me down twice.first delivering me with damaged good, and then now by not delivering the goods on time. The reason given is wrong pincode which was there operational error. Because of which they want me to wait till eternity. Absolutely pathetic service and the best part is everytime u call up the customer care, no one will help u. If this complaint reached to the right person, pls call back @ [protected]

The product in picture is so beautiful while what I had received is cheap, pale looking 3d grade material. I feel I am still saved that I only had to spent 178 odd rupees to get to know the real flipkart. As you do not accept return (only replacement) I not satisfied. I want refund of my money. There is no white and red color on this mug. White is actually yellow and red is brown. They do not have a policy of refund, amazon takes return without any questions asked but they do not take returns even if the quality is epic bad. You guys duped me with a photo-shopped picture, and that is the lowest of the low. You guys have been using your past earned reputation in a disastrous manner now. Refund or all you would hear from me in future is reality about this experience...

Big leval issue in flipkart by flipkart big officials dear sir, flipkart orders that are coming in seller portal, flipkart is not allowing them to ship before 3 to 4 days, they are saying that we will allow to ship 2 oct order on 6 october and buyer are being cheated by flipkart because in online nobody wants to get late delviery without any reason, as he will get 2 oct order till 10 to 12 october. even if seller is ready to ship and saying we need to ship same day, they are not allowing and they confimed it on their customer care that we will ship now all order of flipkart after for days of order comes by buyer, it seems that in this online market when every website is shipping with in 24 hour flipkart is doing suicide by dispatching order after 4 to 5 days of order, it seems flipkart all team and many top officialr are workign for other websites, they are taking salaries from flipkart and working for other websites like in second world war double security secret agent did, if anyone in flipkart who want to save flipkart need to awake oherwise by their new policies flipkart will go to downward now the person who confirmed on flipkart customer care anme is shubham and his ref id is[protected]

I purchased a flying machine shirt on 25/08/2015, the color and size is not comfortable, so i request to return this thay register my complan on 30/08/2015. but still not resolve this issue. i call ed every day still one month but they say Pick up has been scheduled. We''ll pick up the item. here is the order id-OD[protected] and invoice number - blr_wlfd[protected] date[protected], price total - 959, the name of the product is- Flying Machine Men''s Checkered Casual Shirt, company vat/tin no : [protected], sold by- WS Retail Services pvt. ltd., ozone manay Tech park, no56/18, b-block, 9th floor, Garvebhavipaly, hosur road, Bengaluru Karnataka India-560068, CIN- U72900KA2009PTC050123 and Shipped from - WS Retail Services pvt. ltd., no42/1 & 43, KACHERAKANAHALLI, HOSKOTE TALUK, Bengaluru Karnataka India-560067 please rise a complan

The bag being sold is not a laptop bag rather only a messenger bag. I received the bag around August 4th 2015 and today Oct 2nd 20-15, the bag has inner pocket and it is already ripped from the bottom. This to when the pocket only carried small items like cable. I registered my complaint on flipkart and person who called refused to understand my situation and morever when i requested him to put me in touch w. his supervisor he hung up the phone. Flipkart, please stop your wrong advertising!!

I m ankit from agra. I purchase canvas express 2 from flipkart.but after 1 day i come to know that his battery going down very fast within 3 to 4 hours battery goes 100 to 0.without having games or applications in mobile.than i talk with flipkart people they call me.than they ask some setting in phone that i do than to b my problem is same.now, they said go to service centre but i really fad up because brand new phone they never want change or change battery.ow, i really dont know what to do ?now, they r going to cheat the customer because once u purchase the product they never change or never give money back.i think my 6000 rs going waste. Ankit [protected]

Invoice No: # BLR_WFLD[protected], Order ID:OD[protected] dated 30/04/2015 in warranty period. •On 21/09/2015, I requested service at authorised service centre-Ascent Technologies ph no:[protected]., due to overheating of the instrument, corresponding shutdown and non-responsiveness (no display or audio or power on/off or telephonic responses). • For my telephonic contacts during the period of 23/09/2015 - 27/09/2015, they didn’t even attend the calls and I failed to contact reach them. • When I contacted on 28/09/2015 the service centre, they asked me to contact them on 30/09/2015 and I returned. • On my contact on 30/09/2015 in disagreement with the references (Ref no 2: Acknowledgement), service centre responded orally that it is defect that is not due to overheating, but due to reasons not known and asked me to pay an amount of 4, 300 Indian Rupees for the replacement of the screen (display) of the device. • On 01/10/2015 I went in person to the service centre and requested for explanation of the non-functioning of the device and reason for which I have to pay such a huge amount for servicing under warranty period (since purchased recently only on[protected]corresponding to the Reference no. 1). I have requested service centre to either maintain or rectify the device, on free of cost or replace it. I, also requested for elevation of the service-request to your service headquarters, for correct decision. Instead, the good service centre gave a negative response, nothing has been done and returned the device back after taking back the original Reference no. 2 ( acknowledgement) on 01/10/2015. I went to authorised service centre more than 4 days, while being there I saw so many other customers of Xiomi and met with your service technicians complaining about the faults of the same product as mine. From which I understood that Mi 4i instruments were being received faulty, frequently. As such it is presumed that so called product is in the cause of “manufacturing defect”; so the company should replace the product which is within the warranty period.

Sir/Madam, I have ordered a tablet via online and the product details is given below on 27 Sept 2015, I got the Delivery of the product on 01st Oct 2015 in evening at 04:00 pm, when I checked the product that was sent to me, its seems to be different, I Immediately call the customer care department for the same, however they told me that their system are not working now give us a call back after 2 hours I did try calling the customer care department on the same day between 05:00PM to 10Pm in night and got the same message stating that their system are down and call back after 2 hours today when I called the customer care department regarding the same issue I have spoken to one of the customer care representative Mr. Sanjay Kumar answered the call I shared all the information with him he said that he cannot do any thing once the product is delivered it cannot be returned nor it can be exchange. later on I spoken to his Supervisor Mr Alok Shukla regarding the same concern he said he also cannot do any thing and also cannot register my complaints as well, I asked him about the call reference number. which is[protected]. I have been delivered a incorrect product from Flipkart online selling product company. When I contacted them regarding the same on customer care number [protected]/[protected] they said the product is correct and no return and no exchange policy is available in this company, However at the time when I order the product it was clearly mentioned that you can return /exchange the product with in 30 days. I have been delivered this product on 01st October 2015. Within 24 hours I am requesting for exchange/ return for this product. Request you to please look into this on priority basis. My order number is OD[protected] Invoice number brl_wfld[protected] DT[protected] Vat/TIN:[protected]. Please do advise me what next to be done. Waiting for the quick and positive response from your team. Mahesh Pawar My cell number is [protected]