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Flipkart Complaints & Reviews

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Updated: Nov 25, 2025
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Flipkart reviews & complaints page 2122

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A
Ashhad Quadri
from Barh, Bihar
Aug 31, 2015
Resolved
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Address: Patna, Bihar

I ordered Lenovo k3 note and it is highly radiation device and i having health issue . I talked to Flipkart executive and they told me to pick up a call from the Flipkart technician and the worst part was the technician team was very disgusting and irritating . She told me that you don't buy health insurance policy from flipkart ..What the heck she understand about the customer and did not know anything about the online services. Every electronic gadgets is first tested and the seal is placed QC passed..Online services provide safety protection to the customer.. I fed up with flipkart services and technician team I want my money back. And the last thing I mention about the smart-check app they think the customers are fool or don't know anything Why should i download this app even it is not verified by Google play store. You can make this type of app I can also make it this app there is no big deal.. It is fake app kindly see through it. they are cheating the innocent customers the Customer executive which do not understand anything disconnected my phone call thrice. They did not gave me safety protection right
+1 photos
Complaint marked as Resolved 
Verified Support
Sep 01, 2015
Flipkart Customer Care's response
There is no details of customer to address the issue hence mail sent to custoemr to share the details.
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    dr.preetikrishnan
    from Mumbai, Maharashtra
    Aug 31, 2015
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    Address: Pune, Maharashtra

    Inspite of placing the order on 17 august 2015 and the expected date of delivery being 31st august, the tracking status shows no progress after packaging of item which was also ten days back...there is no information about shipping and dispatch and none of the customer care people are aware of anything definitive... horrible service and would never want to book again in flipkart ..would never recommend it also to others.
    Complaint marked as Resolved 
    Verified Support
    Sep 01, 2015
    Flipkart Customer Care's response
    There is no details of customer to address the issue hence mail sent to custoemr to share the details.
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      J
      Jay31
      from Pune, Maharashtra
      Aug 31, 2015
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      Address: Mumbai City, Maharashtra

      Bought Swipe Elite on 26-Aug-15 from Flipkart and used for an hour & was not satisfied. So generated return request. Got a call from executive who insisted me to follow the factory reset and use device. Followed instructions and used for 5-6 hrs. After using came to know the following: Device has got heating issue near camera. When using camera or watching even 2-3 mins video handset heats near camera. Laggy software: smart gestures processing is disappointing and very laggy. Heats while you are on calls. When you are on call & switch to speaker mode - you speak a word and a pathetic sound starts (chi, chi, chi...)& you wont be able to listen otherside on speaker. Camera : both front and back camera not even 2 mp and I can challange on this quality issue. While using 3g net the battary backup is very low and drains within 4-5 hrs. In all I can say handset heating nr camera, low camera quality, low battary backup & speaker while on call is hardware issue. And laggy smart features & UI is software issue.
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        S
        sachi13
        from Pune, Maharashtra
        Aug 31, 2015
        Resolved
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        I placed my order on Flipcart on 20th August 2015, but my delivery was displayed as 19th September 2015. Is this a Good service or Third class service. Does this service will welcome abroad? These multinational cheated with Indian citizens. Same order was placed by my friend, he received his product on in 10 working days time. Shame on you flipcart, i[censored] r unable to give better service in India, Then QUIT INDIA.q
        +1 photos
        Complaint marked as Resolved 
        Verified Support
        Sep 01, 2015
        Flipkart Customer Care's response
        Spoke to customer informed him the shipment id OFD and will be delivered by EOD and closing the case.
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          S
          saraswatirawat1509
          from Delhi, Delhi
          Aug 31, 2015
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          Address: New Delhi, Delhi

          I brought HTC desire 826 on 15.05.2015 thru flipkart ..the phone cost me around Rs 26000(including 1800rs tax)..now from past one month it touch is geting unresponsive day by day. i contacted HTC and they said that they vill not cover the phone in warranty as it was not brought thru authorised seller of HTC. in this connection it is worth mentioning that i brought the phone thru flipkart and i never knew that from which seller i am going to have phone.i contacted flipkart and they gv me repeated assurances but no help was given by them too. they are delaying or denying purposely, i dont know??? plz guide me wht can i do..i brought this phone out of my sweat and blood..plz help
          Complaint marked as Resolved 
          Verified Support
          Sep 01, 2015
          Flipkart Customer Care's response
          There is no details of customer to address the issue hence mail sent to custoemr to share the details.
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            K
            koti610
            from Delhi, Delhi
            Aug 31, 2015
            Resolved
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            Resolved

            Address: Hyderabad, Andhra Pradesh

            Dear Sir, My order OD[protected] Unfortunately I ordered for a 42 inch LED smart TV and the below is the snapshot of the same.(unfortunate because this is 2nd time I am facing the problem, initially with Samsung galaxy mobile this is 2nd time with TV) I received the item on 19th and the same day the installation person/engineer came and installed the TV and gave demo. But unfortunately it got both audio and video problem with the TV. So we raised a complaint and also communicated to customer care through phone and we were told by 24 hrs. Service engineer will visit and he will confirm the same. The service engineer came on 24th (i.e. 4 days after complaint, this is how customer treated).the service engineer checked the TV and confirmed the problem with the TV only. Then again service engineer and we our self also raised the complaint and we made repeatedly called customer care many times with the complaint. But every time same drama we will attend it in 24 hrs. (the standard story).Again 27th I talked to customer care up to some senior level about 1:15 hrs. Customer care executive taking the phone and after listening the problem forwarding to their senior level it went on some time. After more than an hour one of your senior executive told me that the problem will be attended by 24 hrs. Today it is 31st that means already 4 days gone. Don’t you think silly in telling the same 24 hrs tory for all the time? Don’t you shame on yourself. Its minimum common-sense. It’s disgusting to have people like you in the market with this reputation. This is my second time worst experience with flip kart. What the hell your problem in attending customer problem that to after taking all the money. You received the money on that day when I placed the order, then what the hell with this delay, first of all in the beginning you sent defective TV on top of that no replacement. When I asked for money refund, I was told as per our policy only replacement, where the policy come from it was defined by you only. When refund is not there you should sent perfect item. You are harassing customers like anything with this kind of delay …..For getting in touch with customer care and explaining the problem it’s horrible…we have to wait in line for long time and after that also everyone says OK it will be attended in 24Hrs. Dear gentle man…If possible please refund my money…I am very glad to that…When you could not replace what the point in holding it like that…please refund my money…. Think at least once at customer point of view, paid money for TV on 15th and received defective TV and every day told 24 hrs replacement. When that 24 Hrs will come… Its my humble request please …please refund money I don’t need any replacement….At least please consider this time for refund…
            Complaint marked as Resolved 
            Verified Support
            Aug 31, 2015
            Flipkart Customer Care's response
            Customer had bought television but the audio is not working, he's not getting any resolution from our end. Call back arrange from the team.
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              J
              jayshree raval
              Aug 30, 2015
              Resolved
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              Resolved

              Address: Thane, Maharashtra

              I want to place order and their is showing so munch product but when i was salect anything to order their is not accepting my address and pin code y ?????? Snapdeal was awsome app adress was accept and order was placed y your app was not proper to take address why secceling product this taype of app stop and lock your app dont give fake product ans service to your customers ...
              Complaint marked as Resolved 
              Verified Support
              Aug 31, 2015
              Flipkart Customer Care's response
              There is no order details not customer contact number to speak to customer. Hence mail sent to customer to share the number.
              Its a worst appp
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                N
                nitikeshmore
                from Nashik, Maharashtra
                Aug 30, 2015
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                Address: Nashik, Maharashtra

                I have placed order its was not delivered to me but its showing that it has been delivered. I called customer care but it was no o[censored]se they keep on telling that ur issue will be solved in next 24 hours now its been 10 days but no reply from them finally ia have decided to complaint on consumer forum so that these froud peoples will understand. Though i have paid they have not yet refunded me this is my order id od[protected]
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                  G
                  Gayathri Shyam
                  Aug 30, 2015
                  Resolved
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                  Resolved

                  Address: Ernakulam, Kerala

                  I've recently bought the Asus Zenphone 5 and it's with immense disappointment and displeasure that I am writing to you that the phone is not worth the 10k I've spend on it. The charge drains so fast that I had to charge the phone frequently. The phone gets 'hung' often. There were occasions where I couldn't even switch of the phone. It's been 2 months since I bought the phone. I've one year warranty for the phone. Is replacement of the phone an available option?
                  Complaint marked as Resolved 
                  Verified Support
                  Aug 31, 2015
                  Flipkart Customer Care's response
                  There is no order details hence mail sent to customer to share the order details.
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                    M
                    Maity Shibabrata
                    from Delhi, Delhi
                    Aug 30, 2015
                    Resolved
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                    Resolved

                    Address: Kolkata, West Bengal

                    Order No- OD[protected] Refund (Return ID:[protected], I have already sent a mail against this order no for refund but they could not resolved this problem after 20 days. I was frustrated with the service i really felt very bad with customer care dept. I need refund my money or add the credit to my wallet. please kindly help me out. Thank you
                    +1 photos
                    Complaint marked as Resolved 
                    Verified Support
                    Aug 31, 2015
                    Flipkart Customer Care's response
                    Tried calling customer to inform the pickup will be done within 3-5 business days but no response hence mail sent to customer about pickup and refund.
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                      S
                      Sayed.Imran
                      Aug 30, 2015
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                      Address: Solapur, Maharashtra

                      A set of clothing was ordered of purple color and dispatched was red. Any ways gave the product to an acquaintance. Shortly same purple product was ordered the vendor played the same fowl game and parceled maroon. And on top of this the product doesn't have an option to return. Tried to speak to customer twice but got a response technical issue system down. OD[protected] OD[protected]
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                        D
                        DeepRajSingh
                        from Mumbai, Maharashtra
                        Aug 29, 2015
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                        Resolved

                        Address: Jamnagar, Gujarat

                        My Order ID is OD[protected]. I ordered mobile on 14th Aug 2015. It was promised to deliver by 9th Sep 2015. Product (Mobile) packed on 26th Aug and dispatched by courier on 27th. Now on 29th Aug I got mail that my order has been cancelled and refund has been initiated. Immediately, I Called to Customer Care, he said I have cancelled this order and he was rigid on it for 20 minutes on call. When I asked to talk with some one senior then kept me on hold and then said your order has been cancelled by our courier partner. I'm going to consumer court with the audio of more than half n hour with the customer care executive. I want the compensation of it to keep my money for so long and cancelling my order without informing to me and without my consent.
                        Complaint marked as Resolved 
                        Verified Support
                        Aug 30, 2015
                        Flipkart Customer Care's response
                        Customer had complained the delivery is still not happened and when he checked with Customer care they have confirmed the shipment is courier returned. Esclated the issue to concerned team.
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                          A
                          amangta.gupta
                          from Gwalior, Madhya Pradesh
                          Aug 29, 2015
                          Resolved
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                          Resolved

                          Address: Gwalior, Madhya Pradesh

                          I have purchased lenovo k3 note on[protected]invoice no- blr_wfld[protected]) and got the order on 2 aug but after a week it started hanging too much and charger also stopped working. For this i reported the problem and i aas asked for some troubleshooting process to replace the order. But they refused my replacement request and said that device is perfect and said that if i face the same problem then i can call later. But now i am calling since 5 days daily and every time they give me the assurity that they will call me within 24 hours but i didn't any callback yet. i want quick replacement. Kindly help me.
                          Complaint marked as Resolved 
                          Verified Support
                          Aug 30, 2015
                          Flipkart Customer Care's response
                          There is no order details hence mail sent to customer to share the order details to address the issue.
                          Verified Support
                          Aug 30, 2015
                          Flipkart Customer Care's response
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                            K
                            kumarrajesh.mahindra
                            from Pune, Maharashtra
                            Aug 29, 2015
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra

                            Hello, I placed an order (Order Id no-OD[protected] on 26th Aug, 2015 for Miraan Cotton Printed Salwar Suit Dupatta Material(Unstitched) & paid amount Rs. 639 through credit card.Today after noon I received the order product with Invoice pasted outside.As per the invoice the product is the same which i have ordered & paid for but inside the packing the product was of a local manufacture called shree ganesh cost Rs. 600 as on the flipkart site. This is the second incident happened with me in last 2 months from Flip kart. Two months ago i ordered for a Sony Power bank but the product which i received was of a duplicate & local manufacturer but in invoice it was mentioned as Sony. Flipkart is cheating on innocent indian consumers by providing them duplicate & cheap local product. Request you to look into the matter immediately. I have attached documents for your reference.
                            +4 photos
                            Complaint marked as Resolved 
                            Verified Support
                            Aug 29, 2015
                            Flipkart Customer Care's response
                            Spoke to customer and informed him that we arranged for the replacement.
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                              rahul_acqua
                              from Pune, Maharashtra
                              Aug 28, 2015
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka

                              I ordered a Redmi Note 4G on[protected]. I worked properly for about 2 months and the started creating problems like over heating(even when not in use) and too much battery consumption. I called the Flipkart customer service and was told me give it for repair to the service center at " Satyam Cummunications, J-34, Ground Floor, Sector 18, Near Center Stage Mall, Noida, Uttar Pradesh 201301" They kept the phone for about 25 days. During this time, i had call them multiple times to get an update about the status of the repair of my phone but their answer was not satisfactory. They told me that they have to replace the PCB and they still waiting for it as they don't have one. Finally i got my phone back. To my surprise, the phone started giving me problems again in just one week This time, the phone stopped charging. So, i took the phone back to them. They kept the phone again for about 25 days, repaired it and gave it back to me. This time, not to my surprise, although the phone is charging, its still overheating even when its not in use and the battery drains super fast. I am fed up of this faulty phone and going again and again to the service center in Sector 18, Noida. Please either refund my entire amount which is INR 9999/- or replace this phone with another that works properly. Looking forward to an early resolution. Thanks and Regards, Rahul Khurana [protected]
                              Complaint marked as Resolved 
                              Verified Support
                              Aug 29, 2015
                              Flipkart Customer Care's response
                              Spoke to customer and informed that, our concern team, will get in touch with you very soon for the further assistance.
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                                J
                                Jain raj brahma
                                from Delhi, Delhi
                                Aug 28, 2015
                                Resolved
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                                Resolved

                                Address: Kokrajhar, Assam

                                I had ordered a shoe from flipkart, Adidas gazelle worth rs2999 . They shoe was at good condition unfortunately a size bigger .. So I askd the customer care of flipkart to kindly take my return n refund the money to flipkart account so that I could purchase the right size, they told me to ship to one address ...I did as they asked, it's been 20 days now I shipped them back the shoe but haven't heard from them back ... I calld the customer helpline but not only automated voice takes over and only directs me towards flipkart app and sends message which helps 0% as my problem is I have returned the product of which they had approved, , but I am not getting a single penny back ! I am at a loss here !
                                Complaint marked as Resolved 
                                Verified Support
                                Aug 29, 2015
                                Flipkart Customer Care's response
                                Dear Jain, Greeting from Flipkart We regret to inform you that, you have not provided the registered mobile number or order number, hence we request you to provide the same for the further assistance. Thank you for shopping with Flipkart.com
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                                  Vikash Kumar
                                  from Patna, Bihar
                                  Aug 28, 2015
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                                  Address: Bhojpur, Bihar

                                  Maine Flipkart par Lenovo K3 Note Mobile ka order kiya tha jiska order no. - OD[protected] Hai. Is order ko cancelled kar diya gaya Area pincode galat batakar. jabki bina pin code ke order Placed nahi hota Hai. Courier ki galti batakar fir se order karne ko kaha ja raha hai. Shipment Tracking ID:[protected]Courier - Delhivery COD)
                                  +1 photos
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                                    Rishi12
                                    from Hyderabad, Telangana
                                    Aug 28, 2015
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                                    Address: Chennai, Tamil Nadu

                                    I bought a lenovo mobile model A6000 from flipkart with 1 month replacement garranty and 1 year warranty.. 20 days after speaker made fault. I compliment to filpkart they said many formality and I done that all.. They said k sir there is no fault detect by our side please go to lenovo service centre get one confirmation we will replace u a new phone... They gave many address bt there is no service provide for lenovo mobiles.. I bought that phone in 30/05/2015 there is no replacement till now.. I file complaint in both filpkart service and lenovo service..
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                                      riyazmbula
                                      from Hyderabad, Telangana
                                      Aug 28, 2015
                                      Resolved
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                                      Resolved

                                      Address: Ahmedabad, Gujarat

                                      Dear Sir, I purchase 40" LED TV micromax Installation was not done till date. I am not satisfied with your service. Continuously follow up to your customer care but no response from flipkart side. I am purchasing online everytime but very bad experience with flipkart. Regards [protected]
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Aug 28, 2015
                                      Flipkart Customer Care's response
                                      Spoke to customer and informed him that we will arrange for installation on priority.
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                                        mano1panch
                                        from Karad, Maharashtra
                                        Aug 28, 2015
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                                        Address: Satara, Maharashtra

                                        I am regular custmer of online shopping of fliipcart . i am purchase lenevo a600 plus then after Flipcover lenovo a600 plus But, flipcover was damaged in ternsit I am call for replacement Order No OD[protected]. Dated 18.07.2015 but tiil dated my damged cover of sun tiger not replcement please serve my ortder My Manoj Panchpor Mo [protected]
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