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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
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Flipkart reviews & complaints page 2125

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Y
yashs57
from Mumbai, Maharashtra
Sep 23, 2015
Resolved
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Address: Ujjain, Madhya Pradesh
Website: FLIPKART

I have bought mobile from flipkart on 10 march 2015 but at nokia care i found that it is already using from 05 may 2014 that is flipkart sold me old device i have complaint and shown all proof given by nokia but flipkart is not giving me any sort of resolution please help

Bill attached

Nokia care center adress - nokia service center in ujjain a to z nokia care center black telephone :[protected] : [protected] : [protected]@nokiacareindia.com address : 14, dhanvantri marg, freeganj

Please help
[protected] - yash
Complaint marked as Resolved 
Verified Support
Sep 25, 2015
Flipkart Customer Care's response
Spoke to customer, he informed the phone had an issue due to which he had been to service center and they confirmed the phone is used. However, as per internal update customer is already promised about pick up and refund. Customer was very much adamant and he was asking for the compensation as he has received used product. Informed that we will not be able to provide the compensation and also informed about the return status.
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    lucky 01
    from Mumbai, Maharashtra
    Sep 23, 2015
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    Address: Allahabad, Uttar Pradesh

    My name is mukesh sahu mob. no-[protected]. i subscribed flipkart first since[protected] about 4.30 pm.. any i pay Rs. 500/- by my RuPAy debit card. amout has been charged from my account but i didn, t get any notification by flipkart. i called so many time in your customer care to get information about my subscription . pls solve my problem..
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      A
      Abhishekk jat
      Sep 23, 2015
      Resolved
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      Resolved

      Address: Bhilwara, Rajasthan
      Website: flipcart.com

      I had buoyed HTC desire 526g plus on 24July 2015 from flipcart.com with 1year warranty. The device is automatically switched off and touch and display damaged, when I submitted it to HTC service centre, they said that it is from online shopping so its warranty is cancelled. I am shocked. Please help me
      Complaint marked as Resolved 
      Verified Support
      Sep 23, 2015
      Flipkart Customer Care's response
      Dear Abhishek, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order.
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        miku7115
        from Delhi, Delhi
        Sep 22, 2015
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        Address: Khordha, Odisha
        Website: flipkart.com

        When I am making any order, they are automatically getting cancelled and the refunds are back to the original payment mode. I had complained about this in the customer care and they told me that they have lodged a complained and they will call me within two days. I did wait for two days but they didn't call and this has happened three times. When I again called them, they told me to order through any other id and when I told them about my wallet balance, they told me that it can not be transferred to egv. Now how could I use the Wallet balance from the same account, they told me we are again raising a complaint and u will get a call within 2 days. Now they are also not transferring my wallet balance worth Rs. 1173 to its original payment mode (egv). I am really frustrated with this type of service from flipkart. They are not solving my problem and only raising complaints without any solving any. I want that money in the original payment mode which is EGV. Flipkart Ac No-[protected] Mail - [protected]@gmail.com Photos attached.
        Complaint marked as Resolved 
        Verified Support
        Sep 23, 2015
        Flipkart Customer Care's response
        As the information has been shared to the customer.
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          H
          Hyma Latha
          from Hyderabad, Telangana
          Sep 22, 2015
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          Address: Bangalore, Karnataka
          Website: www.flipkart.com

          Flipkart informed to credit 22rs for each app install which installed through my affiliate link. I shared my link on my fb pages containing around 3k active viewers. I installed on my friend mobile and checked. they not adding money as promised .I reported the same issue through their officials . no reply ...just want my affliate earning details and amount which i earned through affiliate program..
          looks like they are cheating on affiliate program. they have new UI now and since then it is not showing up any traffic or way too low traffic. I have google short url report that clearly indicate many link clicks but flipkart reports say 0. Big time cheaters
          looks like they are cheating on affiliate program. they have new UI now and since then it is not showing up any traffic or way too low traffic. I have google short url report that clearly indicate many link clicks but flipkart reports say 0. Big time cheaters
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            I
            IamBharat
            from Gurgaon, Haryana
            Sep 22, 2015
            Resolved
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            Resolved

            Address: Faridabad, Haryana
            Website: www.flipkart.com

            Sir I ordered a MotoG 3gen from Flipkart on 25/08/2015 and paid the amount in advance but I have still not got the phone delivered whereas the company is saying that the product has been delivered by them. According to the company the phone has been delivered to someone named Pushpa but no one named Pushpa stays in our house. Kindly look into the matter and see if anything can be done for our help.
            Complaint marked as Resolved 
            Verified Support
            Sep 23, 2015
            Flipkart Customer Care's response
            Dear Bharat, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
            Order no. OD[protected]
            You get another phone yaar. What is the issue. As if they are out of stock..
            They have refused to help me now
            By refusing to deliver the product.
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              K
              kanakana
              Sep 22, 2015
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              Address: Vellore, Tamil Nadu

              Sir, I have purchased above mobile throuh flipkart vide order no.[protected] dt 19 Sep 15 and delivered item to me on 21 Sep 15. In that I have observed following discrepancies : 1. Display 4.5" instead of 5" as promised. Battery standby time is only 10 hours instead of more than 300 hours as promised.
              Complaint marked as Resolved 
              Verified Support
              Sep 23, 2015
              Flipkart Customer Care's response
              Spoke with the customer as he is saying that the scren size is mentioned in the website is 5 inch screen but the screen size is 4 .5 inch so informed to customer that we will escalate the issue to the relevant stake holders kindly give some time we will update you on this regard.
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                R
                Ravi Prasad Rao Kosuru
                from Hyderabad, Telangana
                Sep 22, 2015
                Resolved
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                Resolved

                Website: Flipkart.com

                Dear Sir/Mam I have bought Moto e 2nd gen thought Flipkart on 8th Sept 2015. From the first day itself I am facing with an issue. My phone is taking 6 hours for charging. After seeing two days I have contacted Flipkart, they told some troubleshooting steps which I followed but the problem still persists. So again I lodged return request. They asked me to download smartchk app and tested the battery charging option. As my phone battery is charging, it showed the battery is good. They insisted my problem hasn't solved. They told that it was normal for a phone to charge for 6 hrs. But first time technical expert saod the max time is4 hrs, even i contacted motorola through chat who said the time is 4 hrs. When I told this to him he told me to go to Motorola service centre to resolve the issue and cancelled the return request. I have even sent the images of the phone showing the time taken for charging. I am not living in the present delivery address and couldn't go to the service centre. I have 30 day replacement guarantee but they not heeding to my problem. Seller : WS Retail.
                May 23, 2017
                Complaint marked as Resolved 
                Verified Support
                Sep 23, 2015
                Flipkart Customer Care's response
                Dear Ravi, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
                Sep 26, 2015
                Updated by Ravi Prasad Rao Kosuru
                I have went to the Motorola service centre on 23th September, 2015. They checked for two days and said the PCM is defective. I have mailed that to Flipkart today i.e., 26th September 2015 along with service note I obtained from Motorola service centre. They replied that they need time till 30th September, 2015. But what takes them time till 30th September. My replacement period will get finished soon. Its almost been a month. I have suffered mentally and even physically (travelling to the service for two days).

                Order ID : OD[protected]
                Product : Moto E (2nd Gen) 4G
                email : [protected]@gmail.com
                mobile : [protected]
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                  S
                  sunkalpsrivastava
                  from Delhi, Delhi
                  Sep 22, 2015
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                  Resolved

                  Address: Bangalore, Karnataka
                  Website: www.flipkart.com

                  Order no: OD[protected] . I have made the order for Redmi 2 mobile phone from flipkart for which I had paid Rs 5999/- in advance. The product delivery date was supposed to deliver on 19th September. After watching that the product was not dispatched till 13th September, I called them on customer care number ( [protected] ) regarding why the product is not dispatched . And they have assured me that I will get the product on 19th September at my doorstep. 15th September : Again on 15th I found that the product was not dispatched so I cancelled the product from my online filpkart account, which during cancellation showed that “we are processing your cancellation request”. 16th September : Next morning on 16th I again called customer care and cancelled the product telephonically. But till afternoon the cancellation status was not shown on the web page . 16th September : So I called the customer care again they said that you product was not cancelled and they cancelled the product again, online status changed this time but next morning again the status was changed (cancellation status was gone), 17th September : Again I called customer care they again cancelled the product. 22th September : Then on 22nd September means today when I called customer care they are again telling that the cancellation request has been raised today, so they again cancelled the product. Mean while I have written several mails to them, stating about the consumer court but they are not at all bothered. It seems they are not in mood of returning the money DETAILS OF THE ORDER Web site Name : Flipkart Seller Name : WS Retail Website : Sunkalp Srivastava Order no: OD[protected] Date of order: 7 September, 2015 7:09 PM
                  Complaint marked as Resolved 
                  Verified Support
                  Sep 23, 2015
                  Flipkart Customer Care's response
                  Spoke with the customer and informed him about the refund tat.
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                    PriyankaT
                    from Lucknow, Uttar Pradesh
                    Sep 21, 2015
                    Resolved
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                    Resolved

                    Address: Lucknow, Uttar Pradesh
                    Website: Flipkart

                    Hi, I ordered a mobile and got it delivered on time on 1st Sept 2015, Since the day it is delivered there are number of issues in the mobile handset as follows: 1) Voice not audible whenever making/receiving call 2) Side flip cover over the USB charging is very loose and opens up itself 3) battery draining very fast My order ID is OD[protected], please consider either return or replacement as soon as possible.
                    Complaint marked as Resolved 
                    Verified Support
                    Sep 23, 2015
                    Flipkart Customer Care's response
                    Duplicate of http://www.consumercomplaints.in/flipkart-sony-xperia-z2-not-working-properly-c1146838
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                      PriyankaT
                      from Lucknow, Uttar Pradesh
                      Sep 21, 2015
                      Resolved
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                      Resolved

                      Address: Lucknow, Uttar Pradesh
                      Website: Flipkart

                      Hi, I ordered a mobile and got it delivered on time on 1st Sept 2015, Since the day it is delivered there are number of issues in the mobile handset as follows: 1) Voice not audible whenever making/receiving call 2) Side flip cover over the USB charging is very loose and opens up itself 3) battery draining very fast My order ID is OD[protected], please consider either return or replacement as soon as possible.
                      Complaint marked as Resolved 
                      Sep 21, 2015
                      Updated by PriyankaT
                      Hi, I ordered a mobile and got it delivered on time on 1st Sept 2015, Since the day it is delivered there are number of issues in the mobile handset as follows: 1) Voice not audible whenever making/receiving call 2) Side flip cover over the USB charging is very loose and opens up itself 3) battery draining very fast My order ID is OD[protected], please consider either return or replacement as soon as possible
                      Verified Support
                      Sep 23, 2015
                      Flipkart Customer Care's response
                      : Tried calling the customer but unable to reach so mail sent to customer informing that a call back has been scheduled from the techbnical team.
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                        R
                        rashmi n bhagwat
                        from Bengaluru, Karnataka
                        Sep 21, 2015
                        Resolved
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                        Resolved

                        Website: www.flipkart .com

                        I have purchased HTC Desire Mobile via Flipkart OD[protected].delivered to me but after two months its microphone was not working, Iwent to HTC service center, Kartar arced, near capital petrol pump, Bhopal .They denied to provide service as after checking it was wrong delivered by flipkart, Not through authorised dealer of HTC Invoice was from bengluru (karnataka), But dealer was not from karnataka, hence HTC service provider denied for free service Dt. of Visit 11-9-15 Than I call c c toll free no [protected] representative name Mr. Surya pande he Register my complaint NO[protected] & said it will resolved upto 15-9-15, 12 noon, Again I call on same no on 15th sept. at 16.40 representative was Mr. Satyawan he informed due dt. extended upto Dt. 19/9/15 12.30 PM Again I call on 19/9/15 on same toll free no now there was MR. deepak sharma he said due date again extended upto 21/9/15, but On same day I received a call from flipkart from no.[protected] & sail we are on your complaint it will resolve soon, on today 21/9/15 due dt. extended upto 22/9/15 at 18 pm.it was Mr. jatin sir it is request for youy to see my problem it's flipkart who delivered mobile, Make HTC COD basis, But now HTC is not serviced due to flip kart cheat, What is my fault only that I go through online shoping. My ordered mail id [protected]@gmail.com...Moblie No [protected] Date ...Date only date is provided by flipkart without resolving my problem Pl. HELP
                        Complaint marked as Resolved 
                        Verified Support
                        Sep 23, 2015
                        Flipkart Customer Care's response
                        Spoke with the customer and informed him that the return has already been created for wait and refund once the product gets picked up the refund will be get initiated.
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                          Csm subramanyam
                          from Chennai, Tamil Nadu
                          Sep 21, 2015
                          Resolved
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                          Resolved

                          I received a Shatterproof 9H Tempered Glass for Xiaomi Redmi 2 Prime/ Expedite- Temp-Red2 in broken condition on 20-09-15, which I booked through Flipkart on 3-09-15 vide Order Id:OD[protected] dt.13-9-15 and invoice No:FO5VSDL16-17445 dt.[protected] from M/ S Piplani & Sons, A-1 Milan App, West Eclave, Pitampura, New Delhi-11034. Kindly arrange for replacement.
                          Complaint marked as Resolved 
                          Verified Support
                          Sep 23, 2015
                          Flipkart Customer Care's response
                          Tried calling the customer but unable to reach so sent a mail to the customer asking for the convenient time.
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                            V
                            vishal.1802
                            from Mumbai, Maharashtra
                            Sep 21, 2015
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                            Dear All, This is the one of the Subscriber of Xiaomi handset. Please note, I have Purchased Xiaomi handset MI4 64 GB Rs 21, 999 on May 08, 2015. Since this handset was purchased I am facing lots of issues in it and these issues have been reported to the dealer (Flipkart) time to time. The issues which are facing are listed below for your prompt action. 1. As soon as I purchased aforesaid handset, very first problem which was faced by me and still facing is hitting problem i.e, while using the handset (phone) it is hitting upto 45 C . The particular problem has been reported various time to the (Incident:[protected], Incident:[protected], Incident:[protected] Flipkart but didn’t get any satisfactory resolution. The dealer/MI customer care officer keep saying that this is the normal temperature of the particular phone. 2. After 2 Months i.e in the month of July 2015 the new problem was occurred. i.e. suddenly the display of handset had gone. I was not able to see anything. For resolving this problem I went to the MI Customer care center which is located at Mumbai (Malad West). Again very bad experience of your customer care center. They have returned my handset after 20 -25 days by replacing the display. 3. Now i.e on September 20, 2015 again the display of the same handset has gone. 4. All the relevant documents are enclosed for your references. Please tell me if I have spent Rs 21, 999, on this handset then what should be the life of the handset? If in every next month I gets such issues then how should I use the phone? What is the use by spending this much amount over such type of Phone? Now I have strongly feeling that I have got the faulty mobile handset from the Flipkart which I want it to replace or I want my money back with interest. Otherwise I will go to the consumer forum for cheating me. Also it may be noted that I have started the negative mouth publicity of your brand. Regards, Vishal Sonawane [protected]
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                              Cmadeeptanshu Pareek
                              from Delhi, Delhi
                              Sep 21, 2015
                              Resolved
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                              Resolved

                              Website: flipkart

                              Dear Sir, My name is Deeptanshu Pareek. First time I have done online shoping through flipkart. I purchase Micromax Canvass Express 2 mobile, I was very happy with the services delivered by Flipkart and make a mind to do lots of shoping through flipkart this festive season. But the quality which is delivered is not upto the mark. The battery back up of the mobile is worst. I need to charge the mobile in every 3-4 hours, Is this kind of product expected from Flipkart? I also registered my complaint through customer care number but the solution suggested by the flipkart operator is not upto the mark. I still request you to please resolve the problem properly so that I can develop my faith in flipkart. Regards, Deeptanshu Pareek 91-[protected]
                              Complaint marked as Resolved 
                              Verified Support
                              Sep 23, 2015
                              Flipkart Customer Care's response
                              Spoke with the customer and informed him to visit to the service centre as our technical team has already conformed that there is no issue in a phone so informed to customer to visit to the service centre.
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                                Paresh Kumar Singh
                                from Delhi, Delhi
                                Sep 21, 2015
                                Resolved
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                                Resolved

                                Sir my contact no. was been disclosed by your company. The person who called me in my no., he has all details of my previous purchase from your website. so i would not like to follow you if this will happen again. this kind of thing by flipkart is not appreciated.
                                Complaint marked as Resolved 
                                Verified Support
                                Sep 23, 2015
                                Flipkart Customer Care's response
                                Dear Paresh, Greetings from Flipkart! Phone Number Email address used while placing the order. We look forward for your reply
                                I don't want my contact no. to be disclosed to all
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                                  S
                                  sandesh sudhakaran ks
                                  Sep 21, 2015
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka
                                  Website: www.flipkart.com/

                                  I have placed a Moto G3 (Order ID : OD[protected] on 16/09/15 (9.30 AM) and opted for one day delivery. But on 17th i called the customer care and informed it and they told they will be refunding the 90 rupees what they added extra to the amount for faster delivery and they told me to pay the 90 rupees and take the product. Once it delivered they will refund the 90 rupees. But after they delivered it on 18/09/15 (12.30PM)i paid the entire amount including 90 rupees now they are telling they will not refund the amount. Stating the promised date is 18th. It is a clear case for cheating. One day delivery means they should deliver it in 24 hours of time. atleast they should have delivered it on 17th evening.
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Sep 23, 2015
                                  Flipkart Customer Care's response
                                  Spoke with the customer as he is saying that the wrong information has been shared to him that if the product doesn't get delivered in a same day we will provide that Rs 90/- in your Flipkart wallet so informed to customer that such things have been told we will add Rs 90/- to Flipkart wallet .
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                                    patilsandip10
                                    from Visakhapatnam, Andhra Pradesh
                                    Sep 21, 2015
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh
                                    Website: Flipkart

                                    Order number-OD[protected] I had ordered two power banks of ambrane from flipkart on COD basis but received only one power bank, when i complained about my missing product they have accepted and assured me that i will get my missed product soon but next time delivery boy came he told that this is replacement order and i have to give back my delivered product, three to four times delivery boy came with replacement order and flipkart customer executives has done nothing, this is worst service from flipkart i ever had experienced, please be careful while purchasing from flipkart. Ekart serive of flipkart is also quite disappointing.
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Sep 23, 2015
                                    Flipkart Customer Care's response
                                    Spoke with the customer as he said that he had ordered for two power banks and he had received only one power bank so every time the replacement arranged but the courier guys are not delivering the product as they are asking for the replacement product but customer doesn't have the replacement product as one of the product is missing so informed to customer that we will arrange for the replacement and we will look into it that this time the courier guys doesn't ask for the replacement product and it gets delivered to you.
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                                      manikandanvenu
                                      Sep 21, 2015
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka
                                      Website: WWW.Flipkart.com

                                      Dear Sir / Madam, I bought Lenovo A2010 through flipkart order no. OD[protected] on 5th Sep'15.I have applied for the replacement of a handset due to mic problem. But only pick up of mobile was done through their representative. After that i received a mail that refund is initiated because of their courier partner failed to delivery the product.But till now they didn't refunded the amount.They keep on escalating the issue. not proper answer for the past 15 days. I really disappointed with their service. Please do the needful.
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Sep 23, 2015
                                      Flipkart Customer Care's response
                                      Tried calling the customer but unable to reach as the number is switched off so sent a mail to the customer informing that we have escalated the issue to the relevant team .
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                                        Pintu Bhattacharya
                                        Sep 21, 2015
                                        Resolved
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                                        Resolved

                                        Please find below, the summary of your order OD[protected] Seller: WS Retail HP 10 Tablet Item Price Rs. 10999 Qty 1 Subtotal Rs. 10999 Will be delivered by Thu 5, Feb 2015 Total Rs. 10999 DELIVERY ADDRESS Sucheta [protected] C/O, Smt Suravi Chatterjee, ward no-8, Maligungle para, Parbatipur, Tamluk, Ajay Mukherjee's Dhal Tamluk - 721636 West Bengal Payment was done double but material we got single. Payment was done online through axis bank credit card number [protected] which is changed to new number [protected] now. Please arrange for refund. please contact either [protected]@gmail.com or [protected]@gmail.com Reagrds, P. Bhattacharya
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Sep 23, 2015
                                        Flipkart Customer Care's response
                                        Spoke with the customer as he is saying that the refund has been made twice so informed to him that we have only received only single payment so informed him to get in touch with the bank they will help you out.
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