Flipkart Complaints & Reviews

[protected]-Beware Of FlipKart[protected]- I have bought a Moto X Play through Flipkart on Sep 15th by Cash On Delivery option worth of 19999/-. There was 8 offers for those who bought inbetween Sep15th-20th. I have recieved the product on Sep 18th and paid the amount by Debit card. One of the offer was 100% Cash back for 100 lucky customers. On Sep20th, I have received a mail that 19999/- will be refunded to my account. I was very much happy about being one of the 100 lucky customers and so I got refunded. As Sep 20th was Sunday, I called Flipkart Customer care on Sep 21st for enquiry about refund. Here comes the actual problem: Flipkart Customer care told me that I have called them and told that I have received an Empty box and it doesn't contain a product and asked for Refund. Flipkart customer care also told me that I have given an account details over phone to which Flipkart transferred the amount of 19999/-. I was shocked when I heard that my account got hacked. I made them clear that I haven't called flipkart customer care and I have received the product and using it. Then Flipkart took a complaint and I was asked to wait till investigation gets over. All I was asking was 2 assured offers out of 8 which are 1. 1000/- Flipkart Voucher 2. 500/- worth BookMyShow tickets 3. Compensation for other offers as I was no more considered for lucky draw due to the status of order is in Returned. They have done some investigation but at the end they told me as the refund is already done I will be not be eligible for any of the offers. Are you thinking How Flipkart transferred money to someother account just like that? Here it is: As I mentioned, I recieved the product on Sep 18th. On Sep 19th, I was worrying about the offers which I did not recieve as part of the product. Hence, I saw Flipkart fan page in Facebook where many people use to post their Order IDs and enquire about their issues. So I decided to post on Flipkart fan page in a same manner. All I did mistake was posting a Order number on Public forum. As part of investigation, one Flipkart guy (Suresh) came to meet me in person that is when I got to know how Flipkart was tricked to refund money to his account. Suresh showed me from which Flipkart got call from for refund. [protected] [protected] These numbers belongs to UP West. I got to know this by searching these numbers in True Caller. Suresh asked me to listen the call recordings as well. First, the person from UP (Let's call him X) got to know order number and my name from Flipkart facebook page. First, he called Flipkart and claimed that he is Kranthi and that he did not recieve the invoice and asked for another copy of invoice over his mail id and flipkart sent the invoice to him. Now X has all the product related information, my phone number, address etc. He called Flipkart again and now he told he did not recieve the product and received only an empty box and given the account details for refund. Somehow X was able to convince the Flipkart customer care and got refunded. Suresh told me that he will put a police complaint to know the details of that particular account and revert back to me in 3 days time. 4 days over and I did not get any call from him and I decided to call him, He told me that Bangalore police cannot take this complaint and its not flipkart issue. Consumer has to give a complaint in Narora. OMG!!! And that's it investigation over!!! The Flipkart Refund process is so naive that they did not receive the call from Registered number and taken the bank account details over phone without any verification and refunded the amount. I have been followingup with Flipkart till 20th Sep, explaining this story for half an hour as everytime a new customer care executive will pick the call and I got nothing out of it.

NO NEW HARD DISK IN REPLACEMENT TO FLIPKART CUSTOMERS I buyed DELL 1TB External hard disk from flipkart and it stops working without any physical damage When I ask Dell for replacement they told that I buyed hard disk from flipkart so they will not provide new hard disk, they will give those hard disk to flipkart customers which come for repairing So i suggest not to buy it from Flipkart I registered complaint in august to flipkart but till 12-oct it is unresolved below is description July Month[protected] Registered Complaint August Month ----- They did not responded keep on giving time September[protected] Flipkart waited for reply from dell for 1 month October[protected] They didn't answered my question keeping issue unresolved without any further progress they disconnected my call twice Flipkart Strategy 1) They don't commit and answer questions by saying that "We dont give false commitment" 2) They never mail you anything in written what ever they promise 3) Their Bangalore head told me his false name Ashwanth R but their is no person by this name 4) If they don't have answer they can repeat same line thousand times and your question will remain unanswered 5) After knowing that dell differentiated flipkart customer they did not took any action against dell which clarify that flipkart has nothing to do with customer once customer make payment Suggestion Don't buy any electronics or computer product from flipkart if you try other sites ask they to commit their promise in written. I lost my money and data I don't want it to happen again with someone

Flipkart over charge users. Now to avoid price comparison its Big Billion sales are APP only. It is just because they don't want users to be able to compare prices easily. There are many good Google chrome Extensions which help is purchasing the item by knowing the item of the price in all popular websites. For example: DesiDeals [https://chrome.google.com/webstore/detail/desideals/hpigbplglgfpijbfoegjmdkffnj...⇄ Flipkat want to avoid being in this situation that's why it's making all deals app only.

I've had 4 bedsheet products returned with Fake Products and Flipkart isn't giving a full refund. One of the Product returns happened on 6th October 2105 but Flipkart claims it was delivered on 2nd September 2015. Genuine product is being replaced by fake/ duplicate products on return. Full on cheating, so best to avoid Flipkart for selling. Have filed SPF claims and support Ticket but no response yet..

ORDER IDs:
- OD[protected]
- OD[protected]
- OD[protected]

Dear Sir/Madam,


What is this...? You are always extending 3 days more in every committed time from last 12-8-15. You have given 50 times (approx) to solve this issue. But not yet solve it. You are wasting my time for last 2 month. Please solve it urgently in this this time otherwise... I will go for consumer case in this issue. Please arrange call me urgently on [protected].

Ordered LG 32LF561D 80 cm (32) LED TV on 2nd oct 2015 which is supposed to be delivered by 8th Oct.The product is pending to deliver for last 10 days and they changed the pincode and sent to another area.we understood the problem but till the item was not delivered to jangareddygudem 534447.Order no is OD[protected].

I order eveready 9 watt led coolday light combo bulb 1 set (4X1) through flipkart.
Out of 4 only one is working and rest three are just blinking.

my order # OD[protected]

Rest other LED bulb I purchase they all are working but only these three are not

We have brought to your notice that our shop name has been shown by you as
one of your sellers of mobile phones whereas we have no knowledge of any such registration with you . we have never been an online sellers and we do not want to be any online seller of any mobile phones with you or with any body else dealing in any kind of mobile phones.

It appears u or any one on your behalf is selling the products in our name and seems to be doing fraud which may involve fraud deals as well as evading Govt of Delhi / India taxes.

This is a clear case of cheating and fraud for which an FIR is also being lodged by us

You are requested to take an immediate action in this matter by first removing my name from the list of your online sellers and also investigate the case how this kind of fraud is being operated at your end

Kindly tell what has been sold by this registered name, from where has it been dispatched and when and how the payment for the same been made by your end.

An urgent action in the matter will save both o[censored]s from further embarrassment.Thanks

With regards

From

Jatin Gupta
For
Gupta Telecom
G 4 Ground Floor
Sector VIII
Rohini Delhi 110085
Delhi
INDIA

Two months ago I buy a phone(Moto G3) from flipcart. It is my first shopping by online with flipcart.But unfortunately It was bad experience with flipcart. The executive not able to solve my problem. They always raise a complaint, not giving proper solution. So I suggest not do shopping with flipcart.

Hi With reference to Order Id : OD[protected] and Product : Asus Zenfone 2 ZE551ML, I bought the mobile with "GO-ibibo" Rs.3000/- cash vouvher offer. But the offer not given and raised my grievance to "Flipkart" customer care. After 10 days they told me tocontact ASUS to get this voucher. Now, I am helpless and not able to proceed further. Please, assist. Best Regards Poongunran Coimbatore(Dt) Tamilnadu (St) e-Mail :[protected]@gmail.com

My name is Arojit Ghosh. My contact number is [protected] and email id is arojit.[protected]@gmail.com . I have ordered a T- Shirt by Debit card. My 2 days later, the product is cancelled by the seller as it is out of stock.. But till now i cant get my money back..my Order ID is OD[protected] . Plz refund my money... but now it is shown that its already refunded..but i Cant get the money in my bank account.. Do something.

I ordered a wireless keyboard only 1 quantity but they shipped 2 quantities and my friend has paid for both during my absensce. When I complained about this to flipkart, they said they'll take back 1 keyboard and refund the money for that. They also collected my bank details too. But its been 2 months they are not responding at all. I called them 4 times and they said they will contact me within 24hrs. Everytime they said the same thing when I called them. They never bothered to respond. Very waste customer service and return policy. Amazon is the best. Snapdeal too is better than Flipkart. Cheaters!!!

On 3 May 2015 i have purchased one television from Flipkart site: Order Number OD[protected]

URL of Television:
http://www.flipkart.com/vu-42d[protected]cm-42-led-tv/p/itme47ya6h5rdggz?pid=TVS...⇄

It was mentioned there that it is a smart television (smart tv section) and also in the product description and also on the site of the company it is mentioned that that it comes with applications such as Twitter, Youtube, facebook etc

http://vutvs.com/index.php?id_cms=18&controller=cms

My concern is flipkart is misleading its consumers by comparing the product with other well established brands and making them use there hard earn money on these VU products which are not worth buying as the applications which are mentioned for smart tv like official Youtube is not working on the television.

It did worked initially when i purchased the product i.e., for 40 days around. After that i am following up the VU support team but no solution is being provided for it.

Therefore i want to raise this complaint, and return the product, get my full money back and also flipkart should not compare these new brands with other well established brands as they latter one are taking good care of consumers and are not cheating with them

My flipkart shipment with delhivery awb[protected] has been delivered today[protected].since i was in a meeting i was not able to attend the delivery person call for just only 3 min for that he is using rude words and threatening me.This was the worst experience flipkart and my mom is alone in home how can i believe these kind of delivery persons and at what quality he is been recruited.I will not leave this issue as easy sure i will rise this problem everywhere i dont know the delivery person name buthis contact no is [protected].Need reply from flipkart ASAP

I placed few orders in aug and september on www.flipkart.com However the orders were cancelled by flipkart team. They mentioned that the refund ll be done shortly. Around 20 emails and 50 calls done to their customer care, they have been giving dates without any solution. Some order examples are OD[protected] and OD[protected]. Since they are online, they are now working like rogues and not refund more than Rs 15000

I was buy a new HP laptop from flipkart by salespell retailer. It is delivered me on 30-sep-2015. When I going to HP service centre for extended my hp laptop warrenty they said me that invoice is o[censored]nauthorized dealer we can not provide any HP services for that laptop & also one yr warrenty. I submit my complaint to flipkart customers care by telephone & mail. They assuered me provide new invoice within 1- 2 days. They sent me new invoice with some modification bt retailer name not change so issue remain same. I replied on mail & submit my query by phone they assuered me we are forwarding your query to higher team your issue is resolved as soon as possible. After 1-2 days when I not get any mail or call then I call they frwrd my call to senior team they say we are looking your issue & also contacting with retailer your query is solved in same day. Last date of extended my warrenty is 5 -Oct -2015. So nxt I call him many times they give me only assurance. On 6 Oct when I applied for laptop rejecting they say we are process your request bt after 3-4 hrs I get message that retailer is not accepting your request so we not proceed your request when I call him they say we are contacting with dealer soon u get some result. Still now I am daily call & mail to flipkart bt getting no result.
It is fraud case on purchasing time it is not showing it is our unauthorized dealer or in that dealer u are not getting any HP services.
I pay to flipkart for genuine product & in hope that I get all HP services from HP store & flipkart provide me full support (invoice, damage condition etc). Bt after paying I not get any services.
HP also provide me a list of flipkart authorised dealers name. Bt there is no name of salespell in it.
Now flipkart is not responding me properly.

I want to solution as soon as possible. With my extended warranty & manufacturing warrenty.

Thanks
Mohit Tayal
[protected]@gmail.com
+91-[protected]

I bought MOTO X PLAY (Order Id: OD[protected] on 20th September, from Flipkart​ and within a week it started misbehaving, it got heated itself when idle, while charging, playing game, calling someone, watching movie. And when I asked them to give a replacement for the product they asked for smart check. Their representative called and said to get another phone to do smart check. They asked to reset the phone and also asked to do the factory reset instead. And then they rejected the replacement, without knowing that the problem isn't resolved yet. I again mailed them in this regard, they again asked for the same via mail and when they called I was unable to pick the call and they gave the time 6:00pm for next call. But they didn't do so and again rejected the replacement request. We concerned MOTO Care and they said that #Flipkart have the policy to replace it within 30 days and they will do so. But still they are not doing this. Earlier also they did the same when I bought MOTO G (2nd GEN.) (Order Id: OD[protected] on from their site. There was battery issue in that set and they kept on saying that their representative will call me to resolve the problem but they didn't called and the time of 30 days got over like that only. They are ignoring my problem again in the same way.

I've ordered an "ASRock H 61 PRO BTC Motherboard" on 21st september 2015 and my order ID is "OD[protected]" and I've got the item delivered by 26th sep 2015. But after I've installed the item I came to know that it was a defective one. By then i've requested for a replacement and someone from flipkart called me and had a conversation regarding the problem and approved the replacement and promised the date for replacement by on or before 9th october 2015. After this i've waited patiently till yesterday (9th oct2015) and I havn't got any replacement. While I'm checking my orders page it shows that the return has been cancelled. I've tried to reach flipkart through mail but there is no response even after 24hrs hence I made a call to their customer care but they neither have a proper reason for cancelling the return nor a proper solution so I'm here now for some help..

I purchased a Blackberry Z10 mobile from flipkart. They had given a defective charger and also no warranty was mentioned anywhere in the product or the invoice. The product in the website showed a 1.5 years warranty. But after repeated request and query no resolution was made. Kindly do the needful to provide the warranty in the invoice and to get my charger replaced.

HI i have order 32VU LED order#OD[protected] through flipkart on Aug 15th. They have sent me defect product and asked to raise replacement order.Still id didn't get the item.Every time CC people are taking 4 days time and unable to resolve the issue. there is no use after sending the emails to flipkart heads, [protected]@flipkart.com and [protected]@flipkart.com. i don't what these stupid guys doing this type o[censored]n ethical business and they are mainating very worst poor CC service to continue their cheating. Am requesting all the users to raise cash on delivery items and don't take the products then they will come to know the what is ethical business is. Regards Suji