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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026

Complaints 47285

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25494

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21791

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Flipkart reviews & complaints page 2119

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Address: New Delhi, Delhi

HI

I Purchased the Product from your website with the following order no
OD[protected],
from the day first this product is not working and i called the customer
care regarding the same but they said we are not going to help you in this
case go to the parent company SAMSUNG INDIA LTD I contacted the SAMSUNG
customer care they said we will not give you the service as this is not a
genuine product, so please give us the detail why you sell the fake
products online, i had made the complaint regarding the same at flip kart
again the complaint REQUEST NO IS *"[protected] " *
*As per the telephonic conversation with the Floor Manager "SALONEY" as per
her name which she gave to me said i am not helping you out, as neither she
shares her proper name neither she shares her official mail id neither she
listens to the complaint which i was telling her, *
*the only way for me is to go the consume court so that they will help in
that case, else also share with me why you sell the fake products online, i
had forwarded the copy to Samsung also for the same, *

*revert me back as soon as possible for the refund*
*waiting for it..*

Complaint marked as Resolved

Verified Support

Oct 11, 2015

Flipkart Customer Care's response Spoke with the customer as he said that he had received the refund.

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Address: Bangalore, Karnataka

Website: Www.flipkart.com

I have purchased a adidas 4.0 w marlin running shoes.My order no was OD[protected] on 22 nd october.But when I got the product I saw it was not fit my leg so I claimed to return the product on 3 rd October and flipkart assured me to return the product and took the product by their courier partner from me on 6th October but they failed & not getting my refund. I send 3 mails but they still mum. My name is Arijit maiti.mail:arijit.[protected]@gmail.com Phone no [protected]

Oct 8, 2015

Complaint marked as Resolved

I have ordered a addidas marlin 4.0 w running shoes.my order no was OD303979527847862000.But when it was not fit I returned the product.flipkart also approved the return request on 6th October.and told me that their courier partner took the product But they did not send anybody to take the product and not giving my refund.I send mails to

Verified Support

Oct 11, 2015

Flipkart Customer Care's response Tried calling the customer but unable to reach as there were no response as the issue has been escalated to the relevant stake holders.

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A

Anil Dube

from Mumbai, Maharashtra

Oct 10, 2015

dear sir
.i have been a great fan of your company.but it was a
great disappointment this time .
i ordered six books and all of them were ordered at the same time, thinking
that the shipment will
be for one delivery only.all the books will come together in one
delivery, but to my surprise ...
the book costs me 38 Rs and the shipment costs me 50 Rs.so the total cost
of one book comes to 88/-
per book.MORE than the cost of the book, total cost of all the six book
comes to 600.Rs and some amount.

The books are packet as they were sent.the ID's of these books
are-----
1)---Prahlad...FMPC [protected]...[protected].(cost of the book is 38
Rs)
2)---Garuda---FMPC [protected]...[protected].(cost of the book is 38
Rs )
3)---Savitri----FMPC [protected]...[protected]cost of the book is
38 Rs )
4)---Golden Mongoose--FMPC [protected]...-.(cost of the book is 38 Rs)
5)---Tales of Shiva---FMPC [protected]------(cost of the book is 38
Rs)
6)--Arjun ki Kathayein---FMPC [protected]...(cost of the book is 38 Rs )

I would like to return all the books as the, cost of the
shipment is more than the book.AND your delivery boy is happy with just one
signature for all the books...why not one amount for one shipment?

with all the best for your prosperity.
regards
A. Tripathi

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Address: Chennai, Tamil Nadu

Website: Flipkart.com

I have register complaint through phone and as well as mail on 20-sep- 2015 i got mail will resolve within 4 oct first mail. in next mail i got its extended date till oct 7 10.00 AM. there is no proper response in called again to flipkart executives they told will till end of day. again i have called on oct 8 again they ask to wait end of day. background team is working. they delivery the product quickly but, any problem there is no proper response from flipkart. i have clear said NOKIA 130 service center is not accept the warranty its a replace the mobile from nokia. they told clearly brought through shop they itself it for on behalf by sending the product back to NOKIA and replace give. they clear told all one INDIA this model NOKIA is replacing but flipkart and WS retail not doing replacement or no repsonse from the them. they always to go to service center no service is accepting this model. they told its an instruction from NOKIA sent to shop replace through shops online. But in Online they not willing to replace even its NOKIA company replace the model. But Flipkart ask to go for service only response from them.

Complaint marked as Resolved

Verified Support

Oct 11, 2015

Flipkart Customer Care's response Dear Banuhari, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply

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Website: www.flipkart.com

Hi Flipkart, Can you please explain me why you people are fooling the customer? I had ordered a flip cover for my samsung galaxy edge a transparent(clear view) flip cover, but youll have delivered me a leather cover which is totally different and it is of cheap quality. Please deliver me the one i had ordered or else i have to go to consumer forum. I have already requested for return. Return id is : 31379404 Order no. : your order OD[protected] Please provide me the cover which i had ordered. Plz find the attache pic fr ur reference which shows the difference of wt i had ordered n wt ull have delivered. Waiting fr ur rep soon, or else ill have to take a step against flipkart. Its nt question of money bt trust. As we order thinking it wl be gd n this is wt we get. Thanx n waiting fr ur reply. Regard's Nilima

Complaint marked as Resolved

Verified Support

Oct 11, 2015

Flipkart Customer Care's response Tried calling the customer but unable to reach as there were no response.

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Address: Mumbai City, Maharashtra

I have ordered swipe elite from speedy gizmos through flipkart..I am not satisfied with the specifications as they are not matching the told ones. I generated the return request and they disapproved the request. As they are just here to make fool people and doing fraud business. They are not even checking their given product and directly rejecting the request.

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M

Mihir Kharshikar

from Nashik, Maharashtra

Oct 8, 2015

I Purchased Motorola 2nd Gen Mobile through flipkart on 10th Feb 2015...now i hv problem wid charging. was replace the charger from the B2X store from Pune narayan peth area but after replacement of charger mobile not charging..yesterday i gone to the service centre but they said that ur mobile is physically damaged *not by me* n now i[censored] want to change ur charger pin u want to pay 80% of mobile purchase..My Mobile is in warrenty then why i pay the charges ?

and Do reply
we r not fool here to buy cheap mobile -_-

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Address: Bangalore, Karnataka

I have order one casual shirts sep30 but i didn't delivery yet now but when should i track it shows order already delivered . The delivery date shows October3 .i already call customer care so many times they guys are giving excuses ... not taking any action further

Complaint marked as Resolved

Verified Support

Oct 08, 2015

Flipkart Customer Care's response Dear Susant , Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply

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Address: Bangalore, Karnataka

Website: www.flipkart.com

Hello, I had placed the order for an Apple iPhone from Flipkart(Seller name: CoolBuy) after much apprehension due to already existing complaints. The order was placed on Oct 3rd and was promised to be delivered by Oct 7. However, I did not receive the product in time. When I called up the customer executive, he only raised a complaint saying that I'll get a solution by Oct 10, but he couldn't assure me the delivery of the product. I was very much disappointed by their inability to live up to their promise. When I dug in deeper, I found out that the courier service(Ekart Logistic) has had not so pleasant reviews in the past. I am now concerned if I am gonna get my product at all! PFA the screenshot of the order status. What bewilders me the most is that the delivery address is just 500 meters away from the last known location status. I wonder what on earth is causing the delay!

Complaint marked as Resolved

Verified Support

Oct 08, 2015

Flipkart Customer Care's response Dear Rashid , Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply

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I got flipkart first subscription in July, 2015. But somehow they merged my two accounts but still it was showing that I purchased flipkart first but from last month this is not working. Recently i placed some orders and have to pay delivery charges for my three orders and when i send the customer care mail regarding this they said me that it will be solved by 5, oct but on 5th received mail that it will be resolved by 7 oct. I replied them that it is not right but they didn't reply any thing. Today is 7 but still I didn't got any thing from flipkart. Oh well one mail I received which tells me that they would have been refunded me 270 for delivery charges if I would have received the product. Bravo flipkart thinking that i knew your plan. But still I have received 3 product by paying delivery charges and plus I am not able to take advantage of a premium customer, so you can pay me for that and also I the one thing I always liked about flipkart was customer care but now it is the one that I hate most.

Complaint marked as Resolved

Verified Support

Oct 08, 2015

Flipkart Customer Care's response Dear Keshav, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply

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Address: Mumbai City, Maharashtra

Website: www.Flipkart.com

I have purchased one mobile (samsung galaxy e7; order id: OD[protected] in august 2015, and while purchasing the product, had selected the 12 months EMI option. I purchased this product just because the EMI option was available. In last month i have paid my 1st EMI, according to the calculation of emi i should get a bill of 1500 rs., instead of this i am getting the bill of rest of amount (15, 500 rs approx). I called flipkart people 4 times to check the issue. Flipkart people are saying that the problem is from hdfc. Got the Emai from from HDFC bank saying the EMI has been cancelled from Flipkart, now the Flipkart People are not reverting on the mail since last two days.

Complaint marked as Resolved

Verified Support

Oct 08, 2015

Flipkart Customer Care's response Spoke with the customer as he is saying that he had made the payment through emi but Flipkart had cancelled the EMI payment as bank had confirmed. So informed to customer that we will escalate the issue to the relevant stake holders kindly give some time we will update you on this regard.

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Website: flipkart.com

Flipkart ebook library not work from 25th Sep, 2015.. i am continuosly asking flipkart to solve this issue and it give me a date but that date it not solved then i am send another mail but until today flipkart ebook library not load...only shows offline books. in flipkart mail flipkart says "make patience" how i make patience if flipkart not solve this issue.

Complaint marked as Resolved

Verified Support

Oct 08, 2015

Flipkart Customer Care's response Spoke with the customer as he said that library is not working for the e books so informed to customer that we will escalate the issue to the relevant stake holders kindly give some time .

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Address: Mumbai City, Maharashtra

We are using a seller portal of flipkart We have delivered 1 pc of Dress Material as per order received from flipkart and the order id is OD[protected].Ordered customer has return piece and we have received a different piece from customer.As per several conversation with customer care of flipkart They only reply that seller portal will be updated in 24chours

Complaint marked as Resolved

Verified Support

Oct 08, 2015

Flipkart Customer Care's response Spoke with the customer and informed her that the refund has been given.

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Address: Bangalore, Karnataka

Website: www.flipkart.com

I ordered(OD[protected] Moto G Mobile on 25th September. This product was delivered to wrong address and that too without confirming identity or without calling me. I have called several times to flipkart regarding this and they are just extending dates telling will provide resolution.

Oct 7, 2015

Complaint marked as Resolved

Just now i have received product. I will check everything and will get in touch with customer care if required. Please confirm identity before delivering products. Better to check by calling customer if product is being delivered to other guys hand

Verified Support

Oct 08, 2015

Flipkart Customer Care's response As customer had confirmed that he had received the product.

Verified Support

Oct 08, 2015

Flipkart Customer Care's response

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Address: Udupi, Karnataka

Website: Flipkart.com

While searching for iphone 5s 16gb, price stated ₹29499 and when I selected it for buy now option price got increased to ₹38490. This was really strange to see how such a big company is cheating people with price. I really want this issue to be taken to high level for consumer sake. . Complaint by: Farhan Rahman Mob.[protected]

Complaint marked as Resolved

Verified Support

Oct 08, 2015

Flipkart Customer Care's response Dear Farhan, Greetings from Flipkart. We regret to inform you that due to some technical glitches in the website the mishaps had occurred we will try to fix the issue. We request your understanding.

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Address: Bangalore, Karnataka

Website: www.flipkart.com

Bought an Oppo phone. Under warranty, the Customer service center issued me a DOA. Have an email from Flipkart that we will give you refund once I send them the DOA. It has been more than 4 days that I have sent them the DOA however Flipkart has not responded. This is a very sad state of affairs.

Complaint marked as Resolved

Verified Support

Oct 08, 2015

Flipkart Customer Care's response Dear Ritesh, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply

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Address: Ludhiana, Punjab

Website: www.flipkart.com

I request everybody to not to purchase any mobile from the FLIPKART or W.S.Retail Services Pvt Limted. I purchased Canvas Xpress2 wide order No OD[protected]. One the first day I found that Battery is draining too fast. I requested them to replace my mobile phone but they replied that Seller has not approved my request as it does not come under their return policy and asked me to reset my mobile and recharge for 8 hours after discharging it full. I did same but still no improvement in battery. My hard earned money has been wasted on purchasing this mobile from FLIPKART

Complaint marked as Resolved

Verified Support

Oct 08, 2015

Flipkart Customer Care's response Spoke with the customer as he said that he had followed all the trouble shooting steps but the issue is not resolved so informed to customer that we will arrange for the replacement.

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Address: Chennai, Tamil Nadu

Website: www.flipkart.com

I called Flipkart Toll-free no. more then five times to get email Invoice for the OD[protected]... every time they system down call again after 2 hours and also I tried get proper response via email... for that too i didnt get any paroper response... just got a system generated email... Also I logged in to my flipkart Accnt to get invoice... in flipkart page it says email voice sent to ur email id ... i havent received any invoice... Reg MOb no:- [protected] Reg email:- [protected]@gmail.com or [protected]@gmail.com pls do send Email invoice for OD[protected] Regards, ANBALAKAN UDAYASURIYAN +91-[protected]

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Address: Bangalore, Karnataka

Website: www.flipkart.com/

I have ordered Asus zenfone 2 laser and order id was OD[protected] and paid money as COD option in hard cash. then had hardware prob in phone and returned it .they returned amount 9999 rs. for the product in flipkart wallet and again i have ordered one more phone K3 note . I was tried to use that wallet amt but no option was there so i have ordered it COD.after that my wallet amt showing 0 rs. In between i have requested to transfer my money to my bank ac. and more then 10 times i have given my bank details . whenever i m calling they are telling technical issue please call after one hour or call tomorrow. and they send some mail also that 3rd oct your issue will resolved, but still not.they are not able to tell any solution.where my money went.

Complaint marked as Resolved

Verified Support

Oct 07, 2015

Flipkart Customer Care's response Spoke to customer and escalate the issue to the concerned team to process refund.

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R

rekha singh parihar

from Bengaluru, Karnataka

Oct 6, 2015

worst

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Address: New Delhi, Delhi

Website: flipkart

Sir It is intimated that I have purchased Moto-E vide order ID No.OD[protected] dated 7/6/2014 the IMEI Sl No.[protected]. The phone has been switched off on 5/10/2015 automatically and on contacting service centre at Lajpat Nagar New Delhi, it was intimated that motherboard is faulty. Further course of action may be intimated by return mail my e-mail ID is [protected]@gmail.com Thanks in anticipation

Complaint marked as Resolved

Verified Support

Oct 07, 2015

Flipkart Customer Care's response Tried calling customer and there was no response..

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Website: www.flipkart.com/

R/sir, i had returned a malfunctioned dell laptop battery to flipkart whose order id is OD[protected]. i returned that product on 20 sep 2015 as it is worse product and one of their employee told me one phone that amount will be refunded in your account on 28 sep 2015 but on today 06 oct 2015 there is no sign of refunded amount and when i call them they use to say that our server is not working please call after 1 hour... sir please solve my matter as soon as possible thanxxx [protected]

Complaint marked as Resolved

Verified Support

Oct 07, 2015

Flipkart Customer Care's response The issue is escalated to the concerned team and we are awaiting for an internal update .

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Address: Bangalore, Karnataka

I had purchased Asus zenfone 2 mobile from flipkart. But camera and system problem i had returned to flipkart on 6 of july. I had paid 12999 for that but now till date they had not returned my amount of my mobile. Almost 4 months gone they are failed to do neft. I had given all my bank details but they are failng to tranfer of my amount. What to do now?

Complaint marked as Resolved

Verified Support

Oct 07, 2015

Flipkart Customer Care's response Dear Hardik, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.

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