Flipkart Complaints & Reviews

Replacement (Return ID:[protected] REJECTED We're sorry. We are unable to process your replacement request Replacement (Return ID:[protected] REJECTED We're sorry. We are unable to process your replacement request. Reason : We were unable to contact you for clarification.Please contact our customer support [protected]@flipkart.com to reopen the request Replacement (Return ID:[protected] REQUESTED We will contact you by 15-Jul 04.00 pm to clarify your request. Please note your request will be accepted only if it falls within the flipkart return policy According to above details flipkart is forcing me to use the defective product. i need replacement of product only. Regards jatin [protected]

Today (14.07.2015) we received Hawai Honer 4X Mobile through cash on delivery. After payed the amount and open the pack we found that the HEAD PHONE is missing. In pack it is mentioned that the pack contain Head Phone. I request to you immediatly deliver the HEAD PHONE

I have registered a complaint on my Lenovo A6000 Plus mobile for a speaker issue. (Flipkart Order - OD[protected] Please track my complaints booked over phone. I was assured by flipkart executive for a call back at about 2.19 PM as well as 6.30 pm, no call was received. I was waiting for the call with my phone Since there is a real issue in speaker, I am continuously following this. Please make replacement of this phone. In this process totally I am upset, and i am feeling that, Flipkart is cheating me rather than resolving my real issue in my mobile

As a gullible customer, it is my initiative to highlight this issue of delivering the FAKE product to me. Expect this mail will be forwarded immediately to your *CEO* to deprive all other customers to deal with a fair mind, in a wrong impression to get a genuine product by way shelling out the hard earned money. This is a pathetic situation, wherein the world is looking forward to move from purchasing the product from the open market to E-comm. This act of supplying a FAKE product is a true example, basis to buy the product from open market as will save us with the CHEATING act done by Flipkart. On good faith, we place the order for getting the genuine product & in turn, we get THIS. As a matter of principle, I will not allow my money to go to the wrong hands, hence I want my CHEATED Money back. The time spent on getting the ear-phones replaced, which is 50 KM away from my residence ( Janak Puri, New Delhi to Noida, Uttar Pradesh ) was absolutely wastage of TIME & MONEY, when the manufacturer confirmed that this is a FAKE product sold by Flipkart. Felt very bad, when the official of Skull Candy confirmed in front of 3 more customers that this is a FAKE product. All eyes were looking at me as I was the culprit. This moment was really SHAMEFUL and unforgettable. I look forward to Flipkart as how, my time & money spent on this horrendous act is reimbursed to me along with my refunding the complete payment. Do expect an apology mail from the CEO of Flipkart.

I ordered BANK PO Quantitative Aptitude Chapterwise Solved Papers 1999-Till Date 4800+Objective Question —English on saturday 11.7.2015, , My order id is OD[protected] seller - MittalBooksIndia I have never seen this kind of poor book seller in flipkart they took around 15 days to deliver a book, , , , when i start to track that book i was shocked because i ordered book four days before but still it was in approval, , i don't know what are you guys doing and how long you take to pack that single book i need it very urgent i have exam on next month kindly understand the emergency ... give proper solution or deliver the book as soon as possible Note : I added photo proof too so kindly have look on it and take action on "MittalBooksIndia" guys don't order any books in MittalBooksIndia seller in flipkart

I bought the Daikin AC from flipkart and it promised to provide the cashabck. but now when i checked with flipkart why the cashback is not credited they are saying i am not eligible for the cashback as i did not contact time in the stipulated time. but during the booking it is mentioned no where that i have to contact flipkart.

My Order # OD[protected], i Bought shoes from Flipkart, Reseller name WS Retail, Shoes did not fit me well. I received the order on 25th June and I tried to return the produce within specified time limit of 30 days. However they keep canceling the request. without giving any reason. Please help

ORDER ID:OD[protected] I ordered a nexus 6 from flipkart last week, it was delivered within 3 days. the model delivered to me was having a mic issue. here starts the real drama. Flipkart's technical support person called me and accepted that the phone has a hardware issue. He assured me that on Monday i.e. 13/07/2015, flipkart's courier guy will come and handover me the new piece of nexus 6 and will take the faulty device back. Yesterday whole day i was waiting for the courier guy but no one came. In the evening i called the customer care and told them the whole scenario. The customer care executive asks me to send the phone by a courier to Flipkart's Bangalore office. I reported this issue on flipkart's twitter acount and got a reply that they will arrange a pick by today afternoon. No one came today and just few minutes back when i called the customer care and told them about their commitment, the customer care executive very harshly replies that pickup facility is not available at my location..CAN YOU GUYS BELIEVE IT. FLIPKART PICK UP FACILITY IS NOT AVAILABLE IN NOIDA... Really i am fed up with the company's response. they are trying to beat american companies like AMAZON with such a pathetic customer service. I am posting this issue so that other customers should not face the same issue as i am facing. Its better to wait then to buy a product from flipkart. My 36000 bucks are in vain...

I received the call from your technical person and he guided me to some steps for software update after which according to him the problem would get solved. I followed the steps but the updates are not available. I need a replacement or refund within 48 hours. I registered my complaint on the toll free consumer complaint and am also writing here for quick action.

The flipkart has sold the Daikin AC which does not cover under warranty. Flipkart still says it is under discussion byt Daikin has clearly mentioned that any product sold in e-commerce website does not cover warranty. for which flipkart has agreed to pay the service charges but still the product does not cover the product warranty

Dear sir, I have ordered 3 Moto phones in the past 1 year from Flipkart for my family. Recently I ordered moto g first generation on 8th June. Within a day of ordering I had registered a complaint about overheating and malfunctioning of the phone. But your customer care said that this is nothing unusual and this happens when the phone is new and there was nothing to worry. So I agreed. But within a month the phone became unusable. When i called up customer care on 10th July again, they told me that Flipkart is no longer responsible for the phone as you give just one month warranty. Order no. OD[protected] Now please tell me who is at fault. I took it to the service centre and they said phone had problems with its screen, software as well as the battery. Please do not break the trust I have on Flipkart. I kindly request you to help me out.

Hello sir / mam Order ID - OD[protected]Asus Zenfone 2 ZE551ML) iam already sent mobile fone by courier at 16-june but still flipkart not refund my amount every time give various date for resolve my problem please resolve my problem Thanks [protected]

i am kushal sharma, and placed an xiaomi redmi 2 order on 04.07.2015, and the same order had been cancelled by me on 07.07.2015. but delivered on 08.07.2015, my mother accepted the same by mistake. and since then i am requesting for pick up that product and give me my money back. but till now i am unable to get your positive response. please picked it up refund me asap. Thankyou

Dear sir/madam,
I recently purchased a cell phone online through flipkart (Model: samsung galaxy s3 neo) on 2nd june 2015 (Oder id: od[protected], that piece turned out to be a defective one & then i returned it on 22nd june 2015 and got a new one.
However after using this replaced new handset for a few days this again got hanged and has become not usable. I logged a second complaint with flipkart on 13th july 2015 and i am continuously chasing them for refunding my money but it seems my requests are falling to deaf ears.
Kindly help me in this case to get my money refunded asap.
Regards,
Richa kurade

U guys have worst customer service ever..i ordered a bag n this stupid delivery comes at his own convenient times and when nt available goes back.these people have done it before also and then he returns thr order themselves. I think flipkart dows not want to sell...flipkart take the responsibility..if i dont get my bag today before 5 i will cancel this order ...n all other orders an d will not shop from flipkart ever. My email address. Renu.[protected]@gmail.com

I am an author and looked into selling my books through Flipkart. Being in Australia, it turned out that this was not viable. So I politely pointed this out to Flipkart and asked them to remove me from their files. This initial request was over a year ago and after it was ignored, I asked them several times to take me off their mailing list. Each time, I get a "thank you for reaching out to us" response, with a promise that someone will get back to me. My requests that they stop emailing me - and sometimes they do this on a daily basis - have changed over time from courteous to using bold and large typing to demand that they leave me alone. And still the harrassment continues. Is there any way you can make them stop? Thanks and regards, Jennifer Hanning

I had ordered a Red Me smart phone via order no.[protected]. I received the phone on 10th of July 15. On using it for 3 days, the phone started to malfunction and on investigation, I realised that the phone is a copy of Red Me. I had ordered the phone because my colleague has a Red Me phone and I liked it. When I compared the features of my phone with him, I found that my device name is Dior and his is Red Me. His version is MIUI 6.5.4.0, the same is missing in my phone. I also shared this with the expert and he confirmed that the phone I received from you is not the one I had ordered. I had bought the phone for Idd festival which is on Saturday 18/07/2015 and am really disappointed by you people and feel cheated. I request you to please solve this problem at the earliest and get in touch me soon. I want to have the phone I had ordered or refund my money within 48 hours or will have to approach consumer court for the same. Zuber Memon - [protected] - zuber, [protected]@oxemberg.com

Dear Sir I had purchased a videocon mobile from flipkart but now my mobile phone which i purchased from flipkart yet not working properly last three-four month. and i find the service centre in delhi may 2015 and i submitted the handset their in june 2015 after 7-8 days they told me that the IMEI no. of your handset is wrong mentioned in the this Invoice. so you can change the invoice where you purchase then we will repair it. on 23/6/15 i complain on flipkart but till date i didn't get any suitable response from them. For your Ref:- my complain no.[protected] on 23/6/15 my invoice no.[protected] order no. OD[protected] my Second Complain no.[protected] on 7/7/15

Mene flipkart se ak phone book kiya lenovo k3 note 9, 999 rupees ka. 8th july ko order confram hone ke baad merko estimate delivery 11th july ki mili or fir flipkart ki ak male aayi ki apka order apko 11th july ki vajaye 14th july ko mil jae ga or fir achanak flipkart se msg aaya ki apka order cancel kr diya gya h jabki mene apna order cancel kiya hi nahi. Pleas help me. Order ID OD[protected] Email id-aygarg.[protected]@gmail.com My name-akshay garg

Please note that with respect to the order ID : OD[protected], the item with the description "Pampers Pants Diaper M Size (Medium) 60 Pads - 2 No.s", has been ordered online on Flipkart logisctics on[protected], with the registered email id: [protected]@bhelhyd.co.in. The item was delivered at the address provided during order placement. However, in the parcel only 1 No. of the ordered item has been delivered. The issue has been brought into the notice of the customer care many a times. However, suitable corrective action has not been taken till date. Please do the necessary. Regards, Ramya.