Flipkart Complaints & Reviews

I have ordered Lenovo K3 note on 15th july, 15 which i cancelled on very same date. Inspite of calling the customer care several times they are giving the same details that they have refunded. The bank is saying that the money is not credited as it has been booked through the credit card and the status is not updated till now. My order ID is OD[protected]. You can reach to me @ [protected] Please resolve it soon.

Order Date: May 21, 2015 Mail Received Ensuring Pickup And Refund : June 11, 2015 Pickup Done : June 21, 2015 I ordered a Mi4i from Flipkart.com. The phone was a severe headache to me as it had multiple problems so I called the cc and told about my issue. The CC promised me to pickup the product and initiate a refund as soon as the pickup is done. Finally the pickup was done and when i mailed them the pickup receipt, no response is being received from them. I had done several mails, a lot of calls but all in vain. They haven't initiated my refund and here I am stuck with my money with them and its more than a month. I want my refund and a compensation for all the troubles I have gone through.

Respected sir we have registered a complaint against a delivery Man who had taken an amount of Rs.1478 for order no.OD[protected].Now he has felt his mistake and returned the amount. My matter has been resolved. I hope that such type of mistakes will not be done in future by your company . Now I am satisfied. Thanking you yours sincerely suraj vats

I have purchased a mobile Moto G (3rd generation) from flipkart.com just after 1 week after the launch of the product. I got the product 2 days back but i dont like it, i want to return this mobile but flipkart is saying there is no return policy for the mobile, whereas there is nothing mentioned in there website like that, I want to return product. Product is not used.

Dear Sir, I am witting this complaint in the contest of terrible disappointed with the service of flipkart. I have placed an Order for 'Moto E (2nd Gen) 3G on 29 July, 2015 Order IDOD[protected]. The standard delivery date was 5th July 2015. Until 30th July there was update in the tracking list. On 5th August i made a complaint regarding this and reference number was[protected]. The update i got from the customer care that it will be delivered on 8th of August 2015. Until now there is no update and no information when i tried to contact the customer care the response it was really irresponsible and irritating. I feel really pathetic with your service and dealings with your customer’s .therefore it is my kind request you to make immediate action to delivery of my order ASAP. Expecting positive response Best regards Gibin

Respected sir we placed an order for trufit jacket vide your confirmation order no.OD[protected] .we made payment to your company through debit card.But delivery man also collected Rs.1478 from my illiterate mother fraudulently in my abscence.So it is requested that amount may be refunded soon otherwise legal action will be started for such a fraud.

I have brought Mi 4i before one week and within a week i got problems like heating, hanging in normal conditions like taking snapshot playing videos, games etc., As per the configuration not effective. I raised return with flipkart but although it is a manufacturing defect the team is not ready to take return. Making fool with the customer.

If Flipkart gets back to me. Dont apologise Dont say fake sorry. Flipkart forcing me to use my 1000 Rs. refund from WS Retail only. Forget about useless product seller WS Retail, i don't even want to buy anything from high priced Flipkart. I am a fan of amazon for there honesty and customer preference instead of seller preference. i want money credited to my account.

As I bought the Lenovo K3 note phone through Flipkart by registering in Flipkart sale. (Order Number: OD[protected] for a week it worked well with minor operational problems like battery doesn't stay long as promised and some times speaker stops working and sometimes mic. I thought it might be due to network problem. but all of a sudden mic stopped working and no one can hear me when they call me or when I call them. I called the customer care of Flipkart and they promised to resolve the problem by 7th august 2015 evening 6.30 PM. On 7th august 2015 a person called to my number and asked me to update my mobile (which i already did). I said its been updated. then the person once again asked me to do "Factory data reset" to run and update the mobile set. if the problem is not resolved he will call me by 8th august 2015. I did as he asked and the phone still not working. Flipkart technical team didn't called me yet and when I call customer care ([protected] and [protected]) phone numbers no one is receiving my call. I feel like they don't have responsibility of the product after delivery. I like to the product to be replaced, if not possible its better to refunded and i return the product. also attached here for the request of return request sent by Flipkart.

Hello, I bought the tablet (Notion Ink Cain 8 Tablet) on 8th July thinking like all other Windows devices this would also upgrade to Windows 10(free upgrade from MS). Day before yesterday, I recieved a popup that the upgrade is ready to be insatlled. I went ahead and upgraded the tablet. After the upgrade the tab has been framing like hell. You touch the screen and the keypad appears after 5-7 seconds. Sliding the screen to unlock the device even takes more than 10 seconds. Opening Chrome takes more than 6-7 minutes. Called Flipkart and the technical agent told me that the device cannot be upgraded to Windows 10(Seriously!). [I had the notification on the tablet itself that it can be.]. He also said that when you update the device it will become slow. " Slow is different and rendering the device unusable is different". What's the point in purchasing a device that cannot to updated? Order# OD[protected]

Dear Sir I have received this defective phone from Flipkart on 29/7/2015 for which I paid RS.22000/- looking at the features and utility! The phone has the following problems : 1. The Phone discharges within 3 hours of full charge from the very first day o[censored]se! This was report immediately and a refund was applied on 30/7/2015 vide ur Return ID: 25625543 However this request was rejected by Flipkart team for reasons best known to them! We realized this only after 4 days and we raised a refund request once again.This time however Flipkart team has mentioned that they will send me a fresh phone which will not have any problems! I have had a conversation with Flipkart customer care executive and had informed him very clearly that i do not want the same model as i have read reviews of this phone and it appears that this is the most common problem with this phone! However the executive kept on insisting that this phone has no such problem and that the new phone that will be sent will have no such problem!He also started mentioning that you cannot get a refund as per Flipkart policies and that i will need to only take another phone [ of the same model] as replacement ! I see no point in wasting time and energy in doing a followup on a product that has an inherent failure and design problem! I am willing to buy another phone from Flipkart [ maybe a one plus one or one plus two ], as i don't want to waste my time and energy on doing a followup with Flipkart after having made a purchase of 22000/- Kindly note that my business is being hampered as i am not able to use the product for its intended use! I cant receive phone calls . emails etc ! I am expecting a complete refund from Flipkart as they are only using delaying tactics to sell me the same phone . If the new phone has such a problem and they unwilling to help, I can imagine what will be the response once the product is 6 months old! I do not wish to retain such a phone and model which is only gong to be a pain inspite of paying such a premium! Regards Shyam Rane [protected]

I have irederd 2 shoes of puma and they sent different. They accepted and collect the product from my home and 10 days passed they ate not accepting that I have returned the shoe. I have returned acknowledgement slip and pick up boy confirmed me that the product was returned to team

I had bought crompton mixer grinder from flip kart and it was not working after a week I complaint online regarding product they called me on my number but I was in office and we are not authorised to use cellphone on working place. They replied me that no refund will be provided as now it had crossed 30 days Product ID OD[protected] Thanks and regards Anish M [protected] [protected] Email [protected]@gmail.com

This is to inform you that previously flipkart mention that they will be resolve my refund issue with in 7 august 2015, 5.00 p.m.but flipkart felt to keep its promise.from my side, i attached my state bank of india bank statement(as a proof ) which does not reflect the refund in my account. my oreder id :OD[protected]

I purchase Aqua fresh Grand + RO+ UV water purifier from flip kart with Order no OD[protected] on 14 July. Product is delivered on 24 July with RO Filter Cartise Missing in it, same repeat to Filpkart, he assure for replacement, but same is not done to till date despite of several reminder to him, nor he refund the money.

Flipkart id-nafees[protected]@gmail.com
Order#OD[protected]
Order#OD[protected]

Flipkart denied to refund my STORE CREDITS.I want Flipkart to issue me refund else I'll take this case to higher authorities..As per your policies you can't eat away STORE CREDITS which are due refundable to buyers.Refund my store credits after that you may deactivate my account forever.
I want my money back.SHAME ON YOU!! FLIPKART, LEARN FROM OTHER SITES LIKE PAYTM WHICH INFORM CUSTOMERS BEFORE TAKING ANY ACTION & NEVER SNATCH CUSTOMER'S HARD-EARNED MONEY WITHOUT THEIR CONSENT.
SHAME ON YOU!!!

Maine flipkart se asus zenfone 5 lia tha uska Order ID: OD[protected] hai. after 10 days isme speaker ka problem hua hai.toh maine complaint kia toh customer care ne 5 din ke investigate karne ke baad replacement approve kia hai..1 and half month ho gaya hai avi tak replacement nahi hua hai..so i want refund my money i dont want any replacement

Maine flipkart se asus zenfone 5 ka order kia mera Order ID: OD[protected] hai..after 10 days speaker ka problem hua uske baad maine customer care se baat kia toh unhone 2 din time le ke investigate kare ke replacement approve kia..aur pichle 1 and half months se replacement nahi hua hai... i want to refund my money, i don't want any replacement

Sir, I'm Nitin Kumar, I had Order Lenovo A6000 Plus (Order ID-OD[protected] on 29/7/2015 from Flipkart and get the Delivery on 31/7/2015, After getting the phone, i found out the Touch is not working also the applications on the Device getting malfunction itself, I've got faulty product and want a replacement, then i request a return on flipkart on 4/8/2015 (Return Id[protected]also attached a Image file, I was informed that they call me on 5/8/2015 for the approval, but even a single call not received by me, then i called to their customer care person regarding the replacement but he clearly say's their was no information about my return, this is rediculous from the flipkart, i also give their my order no. and they told me the same, now this is really a rude service i've got from the flipkart, then the person told me that we requested your return and you will get a call from us for the final approval on 7/8/2015 at 12:00p.m., but as same as previous i didn't receive a single call from their side, I'm in a fix now. And Today i've received an email regarding the request of return disapproved by the seller, then i made another call to their customer care person and told to get me touch with your Senior Person, the Senior made another return request (Return Id[protected] & assured me they will call me today or tomorrow for the final approval, now i've lost my mind & waiting for their reply, it's been 4 day's and my issue is not solved yet. I'm very disappointed with the flipkart service and with the seller's rejection, I've paid 7499rps and not get the Working Device yet. I want a replacement or my money back. Please look into this matter and revert me back as soon as possible. Thankyou Warm Regards, Nitin Kumar No. [protected]

I 've ordered K3 note via Flipkart on 29th Jul and till now I haven't received my order. This is not the 1st time that I am ordering from Flipkart, however this time I am really dissapointed with the delay in service. On 5th I got the tracking status that it has reached Bhiwandi Sort Facility (Mumbai), and then on 6th there were no activity on tracking status as if they all slept that day, now on 7th Aug its the same status. Really unprofessional stuff. I want some one to get into this on urgent basis. My tracking no: WSRP[protected], Order id: OD[protected]