Flipkart Complaints & Reviews

I purchased a mobile handset, “Sony Xperia ZR (Black)” for my daughter vide Order ID: OD [protected]. She could not even use it fully as she had to concentrate on Class XII exams. But as soon as the warranty expired, the battery started getting drained fast and the handset started getting excessively heated up. I showed it to the authorized service centre and they promptly checked and informed that repair cost would be Rs. 23000. The original price of purchase is Rs.26000. Now the handset is idle as repair cost is equivalent to the purchase price.

This is gross cheating on the part of Flipkart as they deliver substandard / defective products. Customers are losing faith in Flipkart and stop buying anything from them. Word of mouth is spreading fast and Flipkart is going to be out of business soon if they don’t act promptly to recall supply of defective / substandard products and replace them genuine products immediately.

The product that flipkart shows on the portal is completely different from actual that we get. How pathetic.Flipkart charging 700 rs for the product worth of 100. How disgusting. I order lingerie set woth of rs 650. The kind of product that we receive is no fit, no color, quality is pathetic. On the portal same product shows different. I want my money back asap. I sent an email but i did not get any response yet from them. I need the higher authority management to sort it out, otherwise i have to email Mr. Sachin about this pathetis service. Mr Sachin I hope you understand. This is a very small query for you or for me but money is money and reputation is reputation. I will never expected this from flipkart to a customer like me. I am also running a company. Anyways i need my money back. Amit Adhikary Sr.VP. Sales [protected]

Order ID - OD[protected]
Product - Sony CP-F10L/C ULA USB Portable Charger 10000 mAh 10000 mAh

Dear Sir, I had purchased one nos power bank as aforesaid, Flipkart supplied defective product not in original pack neither with original connecting cord. On complaint they said that you should have informed within 10days. I was away for my college councelling. On returning I saw the product immediately I called them they denied, now they say approach sony service centre. Even Sony Service centre denies giving services. Kindly suggest & do the needful. Thanx with regards

I order a Redmi 2 Mobile Today morning and the order number is "OD[protected]". WWhen I placed the order it said it will be delivered within 3 working days and showed 13th Aug 2015. But when I see My Orders now it says 3rd September 2015. I called the Customer care and asked and they say it will take 23 days. Also, the pin code I have provided is of Bangalore, and the company warehouse is also here only. The Customer Care agent Deepak was rude and even his Team Leader Abhishek. Finally, when I said to cancel the order and refund my money, he said it will take 8 working days to refund. This has been a very bad experience with Flipkart. The support team was rude and did not even try to hear my problem.

Hi i buy Corsair 4gb * 2 Ram order on 3rd August and it will be delievered by 8 of August . But till now (10-aug-2015) . i didnt get any message but in my flipkart account it has cancel automatic without my knowledge . after sending message your was cancelled . Again they said order will delievered i dont know what happen . Seller :dello Dear Flipkart i deep trust with you . its cheated i need product but i dont pay for that . delay or mistake in ur deliver is ur mistake ask or scold ur courier partner if i didnt get response i post in PGPORTAL

Order number :[protected] Tracking ID No. : FMPC[protected] Item: APG Cricket Invidual Grace Ordered on : Tue, 28th Jul'15 While ordering it was referred vide sms that delivery would be made on or before 8th Aug'15. Received no communication about the status hence called up your representative Ms.Manasi who booked a complaint and mentioned that by 10th order's delivery details will be provided. As there was no feedback again spoke to Ms. Preeti, as she couldn't give convincing answers she transferred it to Ms. Kadambari who in turn mentioned that if by 5:00 pm if there is no response then we will have to place a new order. To this strongly protested as we do not want further delay on the delivery of the product. Surprised that a reputed company like yours is faultering commitments and no proper feedback is received and the numbers which are mentioned to lodge verbal complaint it is quite a task to speak to your reps. it takes approx 10 - 15 mins to speak and it is after several calls we get the number. Awaiting a prompt report to change our opinion about your company. Sanjit Gupta

Sir, I bought 'LENOVO k3 note ' mobile phone on 31/7/15 from Flipkart. Since the device is getting heated excessively and loudspeaker not working properly, I complained to Flipkart. First they make a call to me and After said to download an app- Smartcheck to diagnose the overheating problem and speaker problem . Further I was told to activate this app Technical Section But no one called me. Again there was no call from Flipkart They disappointed me This is a big lie as always at the appointed schedule I made myself available and waiting for the call. It appears by delaying tactics Flipkart wants to cross the 30 day replacement warranty period and at last reject my request. Thanks, Naresh [protected] [protected]@gmail.com Spoke to customer on '[protected]' and customer says that he has already installed the Smart-check app and have been waiting for a call back from the technical team from last few days days but not one called him. He says that his handset gets heated up and T/S Steps were of no help to him. So apologized for the inconvenience and assured him he will get a call today. 3 Comments Updated: Jun 21, 2015 Resolve this Complaint

I ordered redmi2 and got delivered my orderno[protected] affter receving i found that i can make calls but i cant receive the in comming calls the touch is not working if i press 5 times may be i time it will work some time this is my issuue for this i called customer care they toold me to update the system i did it but still the problem remained the same again i called customer care they told me to download flipkart app to trouble shooting and i was told to wait the expert will call me next day at 6 3o pm i downloaded the app and waited for the call from expert but idint receive any call from the expert but next day received mail stating that my request for returning or replacing is rejected by seller what that meeans my issue will not solved or the handset will not be replaced is it my faoult that i belived flipkarts word that it will act promptly by replacing or resoved the issue why i payed money for humilating like this i want to resolve this issue immedatly [protected]@gmail.com mob [protected]

Dear Sir / Madam, Ref: My ORDER No.: OD[protected] Return ID Number: 26438431 Product : Lenovo A6000 Plus Mobile I bought one Lenovo A6000 Plus through Flipkart.com, I have received the above on 28th June, 2015. The battery is getting drained very fast, even within 3-4 hour o[censored]sage (100% to 5%), Also the phone too much heated so that I cannot bring near my ear to attend a call. This is a faulty set that flipkart.com delivered to me I am already registered call to replacement but company employee rejected my request 3 times. Apps "mediaserver" & "Media" running and consume 80% of battery and i tried to stop this apps but i am to successful. Please take necessary action to refund or replace my smart phone. Thanks & Regards, Shailendra Singh Cell No.: [protected]

I have bought Sony CP-F10L/C ULA USB Portable Charger 10000 mAh on 13.03.2015 having Order ID : OD[protected] and product code PWBEFCSSXHVFBQ2E through Flipkart but it was not working properly and surprisingly, it was experienced that the portable charger is consuming battery from my phone rather than charging the phone...!!! I am very disappointed with the brand "Sony" and then I move towards service center in Ahmedabad, India but I became more surprised when I was told that the portable charger is not original. You are requested to take the action on seller of the said portable charger who is selling through flipkart and refund the money which I have paid for your so called Brand.

I've purchased MI4i phone by flipkart in june 2015, on seeing good configuration and in my budget price Rs.13000. But after getting it, it gives problem. Multiple problems. No apps download and after transfer apps by Bluetooth not working on my phone. Its work on wifi only. Many times call to customer care they change it twice but not successfully run the apps. They suggest to go service center which is 120Kms far away from Ludhiana which required more expenses and one leave to solution. that is not paralytically. Nor phone work in use in helmate. Automatically all setting are settle itself. Very dishearten and unhappy with this phone.

Delivered moto e2(4g) on 14july. When opened the courier only manufacturer box was there . Complained to flipkart on 9 august and get problem solved on the same day . Replacement of new product is schedule before 18august. Thankz flipkart .

Hello i bought lenovo k3 note from flipkart the day i recived my mobile i put battery without any sim cards just to check its funtions after checking i was trying to remove battery so that i can put my sim cards in the slot but battery was not cuming out and its stuck in the mobile so i request flipkart to return the product and provide me new one but next day after puting request of my product i reviced a sms which says sorry seller refuse to exchange the product its just 24 hours and they are reacting like this and after that i recived a call which says i have to visit service center thats just cheating after just 24 hours i have to go to service center both compaies are selling cheap products without quality check there is a vedio i found on youtube which describe the same problem here is the link https://www.youtube.com/watch?v=3KJoMU1KAQM
if they wont provide me new product i will take help from consumer court.
my email is [protected]@yahoo.in

Order a phone from Flipkart Moto G 2nd Generation, it gets overheated and runs really slow and on top of that it has a battery trouble, battery gets charged to 100℅ in 2mins and gets discharged again, contacted Flipkart and they are giving future dates and times and no option to contact them right away even after contacting their customer service.

[protected] Forwarded message[protected] From: Saravanan D Date: Tue, Jul 7, 2015 at 9:16 PM Subject: legal notice (to whom so e ver concerned) To: [protected]@flipkart.com sir my client ponrukmani placed several complaints includes cheating malpractice breach of contract with particulars. she states that she purchased a mobile on online shopping.a fault was registered against the same due to some repair. as per the contractual obligation you have to replace or repay the amount. unfortunately there were no service centres functioning as mentioned in the address all are bogus address.it creates a doubt about your conduct.furthermore a sum of rd 1487/-had been snatched from my clients account by one criminal.all these leads to mental agony, fraud, cheating hence I hereby call upon you to refund the amount payable to my client within 2 days or else criminal action at be taken against u on your cost and consequences. d.saravanan advocate madurai[protected] [protected]

Dear sir I was bought lenovo k3 note smartphone from flipkart e-commerce site...with smartphone guaranteed 30 days replacement guarantee... But some issues found in new smartphone... I was calling complaints on flipkart customer executive... He tell me your item will be refunded.. But no any reply...so plse help me...

I have ordered MOTO G (2nd generation) but executive has delivered me REDMI 2. Kindly delivered me a correct handset ASAP else cancel this order and return my capital that i have paid. And, i am trying connecting with Flipkart's customer care but they are not picking up the call. This is really strange for me.

I bought a T-max i502 android mobile from flipkart that's order no[protected] Invoice no-bil[protected] Date[protected] Mobile back camera has dameged automatically under 25 days.now camera is not working .I have complained flipkart .complaint no[protected] .but they are not doing anything about my complaint and mobile under 1 year warrenty .and under 30 days money back gurranty .so pls help me

I Ms V.Shobhavathi working in Corporation Bank Tilak Nagar Delhi ordered one MOTO g 3g mobile and it was delivered to me on 04082015 after payment of 12999/- in cash. Delivery AWB[protected]. Order No OD[protected]. I tried to start the mobile but it's screen sensor is not working. It automatically runs on its own and I can not type any thing. Hence I requested for the exchange . One soft ware engineer tried to contact me on 6, 7 and 8th on different timings . though I explained the matter to him and requested for the exchange today I am getting a message that my request is disapproved . What I should do with this mobile now ?. I want justice .My bank will not permit me to hold such instrument .It is an offence to hold such non working instrument by paying full amount to the company.

I ordered 2 dlink routers. amount also debited but there is no orders available on this date and my sbi online banking also not showing that dlink amount data ... please verify and check once my orders pleasee verify i have only proof OTP Only : 47539385