Flipkart Complaints & Reviews

Flipkart team, I was successful in buying a Lenovo K3 note handset through the 1st flash sale. The order ID is mentioned in the subject. I have been very keen to receive this handset and this was the reason that I had invested 1 hr during the flash sale day to ensure I am successful in securing the handset. There was a problem with the pin code I had entered while booking the handset & I had had a chat with customer care executive & conveyed him the corrected address with right pin code: Jacobs Engineering India Pvt Ltd, Building no 7 (104), Near universal exchange, Millennium Business Park, sector 2, Mahape, Mumbai Pin code: 400710 The executive promised me that he has escalated the issue & the order will be delivered to me in 48hrs (see attached files). However on 13/07/15 I received a mail from Flipkart.com stating they have initiated the cancellation process for my order. I do not want to cancel my order & I want to receive my product. Please stop the cancellation procedure immediately & please redeliever the item (Lenovo K3 Note) as soon as possible at my corrected address as provided above.

I have purchased lenovo a6000 plus mobile phone. For dated 5 July 2015 .but the mobile phone is already defected so I wanna replace the mobile phone. My booking I'd is OD[protected]..and my name is milind badhe... And problem is the speaker is already damage... Plz replace the mobile

Flipkart team, I was sucessful in buying a Lenovo K3 note handset through the 1st flash sale. The order ID is mentioned in the subject. I have been very keen to receive this handset and this was the reason that I had invested 1 hr during the flash sale day to ensure I am successful in securing the handset. To my utmost surprise I receive the below email from Flipkart stating that it has been cancelled. I immediately called up Flipkart and spoke to Mr. Champak and Mr. Sudhakar. I was shocked to hear from them when they say that I had cancelled the order online. I have ABSOLUTELY not cancelled the order online as well as on phone and am extremely disappointed and surprised at the below email. I have been waiting patiently and was more than willing to even accept a delay in delivery. The initial delivery date given to me was 11th July which was revised to 15th July. I am fine with it and reiterate that I have not cancelled the order. I do not need any apologies and strongly request you to ensure the handset is delivered to me. Please understand it was a surprise birthday present to someone and if the handset is not delivered to me, I will lose the faith and confidence in Flipkart, FOREVER, thinking that a manipulative game has been played here wherein, despite I have not initiated any cancellation request, Flipkart claims it has been initiated by me. It may not matter much to Flipkart losing a customer like me, but shall make it a point to share my experience to all social media sites and blogs within the startup and PE fraternity creating an awareness about manipulatively passing the buck on customer's head, with all evidences. It is surely not a threatening statement, just a polite comment from a disappointed customer. I'm just hoping you will ensure not make me lose faith in Flipkart avoiding this unfair means to shatter a consumer confidence, especially when an emotional element is associated with it and restore my confidence in Flipkart as an ethical online portal. Await your prompt feedback. Thanks and Regards, Dhaval H. Shah (M) +91 [protected]

I've brought a huawei honor holly from flipkart on 24th june 2015 which is delivered to me on 3rd july. There is a offer with that phone is i'll get a 1000 rs store credit and there was no terms that this offer is not valid for cod. Now your representative told me that this offer is not valid for cod. And every time i called flipkart customer care they told me different reasons for it.
My order id is od[protected]. And my contact no is - [protected] and email - satyaki. [protected]@gmail.com.
Looking for a quick reply from you.

I have purchased a New HTC E9+ Plus Mobile from Flipkart .com of Rs.34, 999/- on[protected] Firstly i have paid extra for their express next day delivery. but i have received the mobile after 2 days. When i have asked to return to refund my extra monEy, they "DENIED". After receiving the mobile, the mobile charger was found not working - DEFECTIVE. I went to HTC service as per Suggested by Flipkart Customer care person 2 times. But HTC service center has DENIED to take the mobile as it was purchased from FLIPKART & NOT FROM A DEALER. When i have highlighted the Issue with FLIPKART customer care person on the same day[protected] they told me that i will resolve the issue by[protected]. On[protected], i received a call from FLIPKART executive stating that FLIPKART WILL TAKE BACK THE MOBILE WITH IN 3 DAY & REFUND ME THE MONEY AFTER 8 WORKING DAYS IN MY ACCOUNT. . I HAVE ALREADY PAID HUGE AMOUNT ON TEMPERED GLASS & BACK COVER FOR THE MOBILE. ALSO IT IS A BIG HARASSMENT FOR ME AFTER BUYING SUCH PREMIUM PHONE. I AM FACING A BIG HARASSMENT FOR LAST 20 DAYS & UNABLE TO USE TO PROPERLY FOR WHICH I HAVE PAID A HUGE AMOUNT. HIGHLY RECOMMENCED NOT TO PURCHASE FROM FLIPKART.

hi i brought asus zenfone 16 gb, 4 months back but simply mobile not working without any incident, please resolve this issue im fully disoppointment with flipkart service im loosin hope with flipkat kart please resolve.i have all warety and and bill.thank u

ONE OF THE WORST AFTER SALES support i have ever seen is from FLIPKART...They have irresponsible people in their customer support team. Either i have been FRAUD by flipkart or they dont have a proper support team who updates any info. The worst part is they are trying to avoid the customer by calling a dead number which has been notified everytime i called. I have bought a phone nearly a month and has not been able to use it properly for a stretch of even a week. I REGRET DEALING WITH FLIPKART and will never buy or would ever encourage anyone buying anything from flipkart. Return ID: 23977531

Flipkart is cheating customers by placing dummy sellers, in house seller(WS Retail) giving the most lucrative rates on the great APP day Sale, I had ordered an item Product: Bosch GSB 500 RE Kit Power & Hand Tool Kit Order ID: OD[protected] On App day Sale 23rd June on direct payment and I received an acknowledgement that the Order is Confirmed and the same will be delivered by 2nd July 2015 then I received a regret update and it mentioned that it will be delivered by 7th July 2015 then the next update says it will be delivered by 11th July 2015. However during these days there has been 17 Communications asking for status and only reply I recieved are. as follows " I am sorry that the delivery of your order has been delayed due to some unforeseen circumstances. I will request to seller to speed up the process for you. I will surely try my maximum and see what best can be done from my end to arrange for a delivery as soon as possible." "Your order has been already approved and the same is currently being processed by the seller?WS Retail? and will be delivered to you on or before July 11, 2015." "I would like to inform you that your above order is currently being processed by the seller WS Retail and is expected to be delivered to you by July 11, 2015." "We’ll get back with an update in the next 24 hours and make sure that your issue is resolved by July 10, 2015 at 3.00 PM." After waiting for 21 days for the product. They say there is a logistics issue and hence cannot procure and deliver the material however WS Retail has sold the product on-line till 9th July 2015, infact I have details of an Order processed on 3rd July 2015 at a Cost of Rs. 3300 /- Today 13th July 2015 they are asking me to cancel the product and they will return the money in Flipkart Wallet. Again Flipkart Wallet is nothing but the in-house wallet that can be used only to buy products from WS Retail their inhouse seller. This is a very nice way of looting people and then making them buy rubbish products from their seller "WS Retail" This is called "ORGANIZED LOOTING" Flipkart are nothing but turning out to becoming the THUGS of E-COMMERCE business. If Flipkart and its Seller WS Retail has been so true and the I say that as you have used by money for 21 days you need to return my money with interest. Special Note: I have written directly to Mr. Sachin & Binny Bansal but they are simply not interested as they have a bigger things to do.

we bought a mobile on 25.06.2015, but the mobile was very heating and not charged. e already complaint to flipkart they told that product take return back. but now they told it was not approved for return. that mobile was continuesly heating we cant hold at pocket and cant speak to hold at ear. i dont want this mobile if not responding the flipkart i will go to legally

I ordered Moto-G 2nd generation having order Id- OD[protected] which was ordered on 25th may 2015 and was delivered which was delivered by 2nd June 2015 at pin code-282002 and the product was defective. First of all the company i.e Flipkart denied the pick-up from the delivery address so I had arranged the pick-up from a different pin code i.e. 122015 which was so delayed that it happened on 28th June. I was told that the replacement will be delivered in 4 business days. But later without any information my replacement was cancelled. After contacting countless number of times I was just told that their technical team will contact me, I was just given dates after dates. The last date they gave was 12th July 8:30 p.m. after which I was not even contacted by flipkart in any way. Its been high time that I have been contacting flipkart customer support but yet I got no resolution to my problem.Please find below the complain numbers and return id's Return ID: 23047461, Replacement (Return ID:[protected] Incident:[protected] Incident:[protected],[protected],[protected],[protected]

I have been calling flipkart from the last 10 days and they are not replacing my faulty product with the working product. I purchased moto x (2nd gen). They just keep sending msgs of calling me later but are not solving the issue. I am fed up due to their unprofessional behaviour. Kindly replace the product or else i will have to take a serious action against this fraud company Thanks

Sirs, I am really upset on buying Redmi Note 4G from Flipkart. Recently, the Phone was not charging due to some connector problem. I personally went to Redmi Service Centre at Malad (West) who refused to change connector despite the fact that the phone was under warranty. Also, even when I was ready to pay Rs. 650/- for replacement of connector, Service Centre Representative told me that it will take minimum one week to replace the connector. I feel cheated not only by Redmi but also by reputed organization like Flipkart who is promoting the product. Regards, CA Sanjay Maloo 601, Bhattad Augustine Bangur Nagar Goregaon (West) Mumbai - 400 104

Flipkart sells first copy watches and mentions it 50% discount. Have already wrote on Facebook Flipkart wall, but no revert... Complaints after me is entertained, but mine is ignored. Never ever buy any watch from Flipkart. Please check the link for more details and photos of the same https://www.facebook.com/flipkart?fref=ts

This is bringing to your notice that we are booked SAMSUNG GURU MUSIC 2 SB-B310E Mobile at flipkart.com. we received the same item on 1-7-2015 but there is no earphones in that box. There is hand sent problem and we approached local SAMSUNG service center they are checked the product in online and they are saying that this is not the origindal product of SAMSUNG mobile this is fake mobile. Our mobile seller is DEEP WORLD, OPP. SHIVAKRUTI, DANDIA BAZAR CHAR RASTA, DANDIA BAZAR, VADODARA -390001 Kindly advice me what i have to do at the ealiest. We are believed flipakart.com for good and original products but you cheat me.

from last 3-4 days i am getting messages from flipkart that your so and so product is ready to ship and will be delivered soon but i havent order anything. i have not ordered anything with flipkart since two months still i am getting these messages. i dont know if somebody else is using my phone number in the order section or its some technical issue at your point. kindly solve this. thank you

i had ordered canvas katha bag from flipkart it was supposed to be deilvered on friday...but the delivery guy came on wednesday ...i wasnt der at my place and my sister didnt knew that i had ordered smoething after that the delivery guy didnt came i hope ull will resolve my problem as soon as possible and ill receive my bag soon...thankyou

Hi I had personally purchased the DVD WRITER with one year warranty .That it has some fault i went to service centre and they have denied warranty serivces since it a product pruchased from flipkart.The serial number is OG[protected] LENOVO DVD WRITER and the reciept is attached herewith.please provide me warranty as till it is in warrnaty period since you have committed to warranty on your web site failing which i will be constrianed to take legal actions regards DEBASHIS PAUL ADVOCATE HIGH COURT CALCUTTA

i had bought a gta 4 game cd a week ago and tried to install it, but it failed to complete "release date check" procedure. it then told me to perform online activation which i did and then it showed the process was successful, but then again the same error occurred. i browsed the internet for some solutions and found that such thing happens when the cd is pirated

Sir/Madam, u IT is required to resolve my problem on high priority basis. On 29/05/2015, I had ordered for Honour Bee Mobile @ Rs.4, 580/- through ICICI payment Gateway. But unfortunately, due to some Technical reason, the transaction couldn't get completed. Thereafter I requested to remit back my amount. I had verified with my Banker even i.e. ICICI Bank. But they have replied that I should get sort with you only.. But, your executives have not taken any favorable action till today. Finally, it is required to do the needful and oblige at an earlier date. Thanking you, p sudhirkumar mailid:[protected]@gmail.com mobile no:[protected]

Sir/Madam, u IT is required to resolve my problem on high priority basis. On 29/05/2015, I had ordered for Honour Bee Mobile @ Rs.4, 580/- through ICICI payment Gateway. But unfortunately, due to some Technical reason, the transaction couldn't get completed. Thereafter I requested to remit back my amount. I had verified with my Banker even i.e. ICICI Bank. But they have replied that I should get sort with you only.. But, your executives have not taken any favorable action till today. Finally, it is required to do the needful and oblige at an earlier date. Thanking you,