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Flipkart Complaints & Reviews

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Updated: Jun 17, 2026
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Flipkart reviews & complaints page 2158

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P
pritamojha
from Surat, Gujarat
Jul 16, 2015
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Address: Surat, Gujarat

I ordered Asus Zenfone 2 ZE551ML on 4 th July2015.Order ID- OD[protected]. delevary date 16 July 2015. I got massage from ECOMEX that my shipment[protected] will be delivered by Ecom Express today that was 13 July 2015. But not delivered. 14th July i called customer care service, they replied that shipment delivered failed because i was out of station. But that day I was in room because of my illness. Courier service given wrong information. The hole things i described to customer care executive and he apologise for the same and assure me by 16 July i will receive my shipment. But end of the day i have not received my shipment then i call again to customer care executive he told me he has no information about my shipment.He told me you have to wait another two working days. Please help me.
Complaint marked as Resolved 
Verified Support
Jul 18, 2015
Flipkart Customer Care's response
Spoke to customer, he claims that product is not yet delivered and its showing wrong status in website. Customer said that he at town but in status showing out of station. Informed customer will escalate this issue concern team and will arrange the delivery at earliest.
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    R
    Rajashekhar.shetty
    from Bengaluru, Karnataka
    Jul 16, 2015
    Resolved
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    Address: Bangalore, Karnataka

    Order OD[protected]. Flipkart delivered a damaged TV with the screen broken. When placed a request for replacement. They become so rude and start ignoring you. They ask you to ship the product back to them. When you raise a hue and a cry they promise you to resolve it within a week and then sleep over it. They are so irresponsible about their own mistakes. They are going to fall the same way the shot to fame. They should stick to books. they cant deliver anything other than books. Mr Bansal has built a cheat kart to rob people of their hard earned money. Flipkart feeds on peoples hard earned money. Dirty parasites.
    Complaint marked as Resolved 
    Verified Support
    Jul 17, 2015
    Flipkart Customer Care's response
    Spoke to customer, he claims that till now product is not picked up and he will be getting call that your product will picked up today but no one came to pickup. Informed customer will escalate this issue to concern team.
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      D
      dp kumar
      from Delhi, Delhi
      Jul 16, 2015
      Resolved
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      Resolved

      Address: New Delhi, Delhi

      hi sir bay lenovo k3 note mobile 15 july 2015 sale this product diliverd to16 july 2015 1.30 pm and battery is damage and phone continue restart sir please change this phone imidetaily phone damege please sir replace my phone & battary
      Complaint marked as Resolved 
      Verified Support
      Jul 17, 2015
      Flipkart Customer Care's response
      Dear Kumar, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
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        S
        sanoop sunny
        from Idukki, Kerala
        Jul 16, 2015
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        Address: Bangalore, Karnataka

        My apple iphone 4s will heating same like that iron box and earphone not working charger heating order date :4/07/2015 delivery :6/07/2015 please solve this problem this is my request please this is my number [protected] please call me
        Complaint marked as Resolved 
        Verified Support
        Jul 17, 2015
        Flipkart Customer Care's response
        Spoke to customer on this number [protected] - , He claims phone is getting heat and lot of problem. Informed customer will escalate this issue to concern team and will arrange call back. Customer want call back within 24 hrs.
        please refund
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          V
          vvkdlv
          Jul 16, 2015
          Resolved
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          Address: Pune, Maharashtra

          Hi, Order ID: OD[protected] My phone ordered from flipkart is not turning on so i took it to service center. I was really surprise They are denying any service for that phone since its bought from flipkart. Model 107 Now flipkart people are asking me to return the phone with original box how a person can keep box after 6 months. They will provide refund only if i have brand box. If they don't want to return my money get this phone repaired since it under warranty. I bought this phone in January 2015. Its not may fault that i don't have box since to claim warranty you need product and invoice copy no one ask for box. So let me know any other alternative or get this phone picked and repair and give it to me. If you are selling something which manufacturer themselves deny service no point in buying from flipkart.Flipkart plus any online sellers should be banned from selling any product for which brand will deny any service. Regards, Vivek Mobile :[protected]
          Complaint marked as Resolved 
          Verified Support
          Jul 17, 2015
          Flipkart Customer Care's response
          Spoke to customer, he claims that service is denied to do service due to they stopped repair or service for this model. Customer don't have brand box to return the mobile. Informed customer will check with concern team.
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            S
            sheenanna
            from Gurgaon, Haryana
            Jul 16, 2015
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            Address: Panipat, Haryana

            there is problem in hand set that speaker is now working and after some time no working i m facing this problem from last one month.now you are requested to solve this problem as soon as possible IEMI NO.[protected] thanks bharat grover mob-[protected]
            Complaint marked as Resolved 
            Verified Support
            Jul 17, 2015
            Flipkart Customer Care's response
            Spoke to customer, she claims that speaker is not working. When checked product is in post replacement policy so informed customer to visit service center. Hence closing the case.
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              U
              umeshpoojary
              from Delhi, Delhi
              Jul 16, 2015
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              Address: Bangalore, Karnataka

              Hi, I ordered Puma Running shoe [OD[protected]] on 10th july. But item not yet delivered to me. It is showing shipped to our area but I'm not getting response from them. This is really irresponsibility of courier guys. Already took 7 days. How many days require to deliver item inside the bangalore.
              Complaint marked as Resolved 
              Verified Support
              Jul 17, 2015
              Flipkart Customer Care's response
              Tried calling customer no response, when checked in courier website product is delivered to customer on 16/07/2015. If the product is not delivered please conatct us. Hence closing the case.
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                S
                selvaraj v s
                from Chennai, Tamil Nadu
                Jul 16, 2015
                Resolved
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                Address: Chennai, Tamil Nadu

                Hi, My order id is OD[protected]. I got the mobile yesterday evening and after 100% of charging, I checked the mobile. I was browsing for 5 min.. the temparature went to 38 degrees. soon then installed apps and saw some video.. in another 10 min the temperature went to 47 degrees. I have attached screenshot proofs with this. I need refund for the order. Please return and refund. I am not satisfied with this mobile for my heavy use. Thanks, Selva
                Complaint marked as Resolved 
                Verified Support
                Jul 16, 2015
                Flipkart Customer Care's response
                Customer had complained stating his handset gets heated up and there is hanging issues in it. We have already addressed this complaint and replacement is also approved. So closing the complaint as the issue stands resolved.
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                  H
                  hemant87k
                  from Noida, Uttar Pradesh
                  Jul 15, 2015
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                  Address: Mumbai City, Maharashtra

                  Hi Team, I ordered Mi4i mobile and it got deliver to my address on 06/25/2015. Order Id: OD[protected]. On the same day i came to know that the product which i have receive is a defective product as it gets heated within one minute o[censored]sage. On the same night i requested for return the package. The product can not keep near to my ear and there is 100% chance that it can get burst any time. However i received a call from the representative, he asked me to download one app so that flipkart team can check the temperature of my mobile one line. I am very much astonished by the fact that here use of this mobile will lead to risk to my life, but still flipkart team is asking to use that device in order to check the temperature. It just like bomb I am handling in my hand. It can blast anytime. The phone also has a problem of network issue and call gets disconnected while speaking. The. heating level is so high which could lead to permanent hearing loss. As suggested by the flipkart technical team advisor, I have updated the mobile and also did reset. however the problem is still persist. I can not use this cell phone as it get heated so badly. I would like know why flipkart give fake 30 days replacement guaranty when they do not want to provide the same. I am really frustrated and felling like suicide now a day. If any thing happen to me due to this frustration flipkart will be responsible for the same. please help me to get refund from the fake flipkart company. Thanks, Hemant
                  Complaint marked as Resolved 
                  Verified Support
                  Jul 16, 2015
                  Flipkart Customer Care's response
                  Customer complains stating that his handset has heating issues and we have already done smart-check and found there was no issue with the device and guided customer to service center. So closing the case as the complaint is addressed.
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                    A
                    avi56789
                    from Bareilly, Uttar Pradesh
                    Jul 15, 2015
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                    Address: Sri Ganganagar, Rajasthan

                    Sir i bought a product from flipkart order OD[protected] And the product is defective so i requested for the return of the product as per flipkart rules .so they told me that pick up will be arranged within 3 days i called on 5th of july and today is 15 still pick up is not arranged i called to customer care many times and they say the same thing that tommorrow we will arrange it.., .and they refused to provide me the contact information of nodal officer ...service of flipkart is pathetic and they harass the customers so please look into this matter and they are not refunding my money
                    Complaint marked as Resolved 
                    Verified Support
                    Jul 16, 2015
                    Flipkart Customer Care's response
                    Sir i bought a product from flipkart order OD[protected] And the product is defective so i requested for the return of the product as per flipkart rules .so they told me that pick up will be arranged within 3 days i called on 5th of july and today is 15 still pick up is not arranged i called to customer care many times and they say the same thing that tommorrow we will arrange it.., .and they refused to provide me the contact information of nodal officer ...service of flipkart is pathetic and they harass the customers so please look into this matter and they are not refunding my money
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                      N
                      Naresh Kumar Arora
                      from Muzaffarnagar, Uttar Pradesh
                      Jul 15, 2015
                      Resolved
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                      Resolved

                      Address: Jaipur, Rajasthan

                      I have purchased Blackberry curve 9360 on 13-Feb, 2015 from Flipkart order id-OD[protected] IEMI No-[protected] ) .This product covers a warranty of 18 months but the blackberry service center has refused me to provide me a service in Jaipur, Rajasthan. Kindly provide me a support from your side because I am fed up from the behavior of the staff of blackberry service center here .So have a focus over it and provide me a solution. I would be grateful to u. Thanks and Regards Sahil Arora Mob-[protected]
                      Complaint marked as Resolved 
                      Jul 15, 2015
                      Updated by Naresh Kumar Arora
                      I have purchased Blackberry curve 9360 on 13-Feb, 2015 from
                      Flipkart order id-OD[protected] IEMI No-[protected] ) .This
                      product covers a warranty of 18 months but the blackberry service center
                      has refused me to provide me a service in Jaipur, Rajasthan. Kindly provide
                      me a support from your side because I am fed up from the behavior of the staff of blackberry service center
                      here .So have a focus over it and provide me a solution. I would be grateful to u.

                      Thanks and Regards

                      Sahil Arora
                      Mob-[protected]
                      Verified Support
                      Jul 16, 2015
                      Flipkart Customer Care's response
                      Tried calling the customer but he is disconnecting the call so sent a mail to the customer asking for the order details
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                        A
                        Amit Gaira
                        from Delhi, Delhi
                        Jul 15, 2015
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                        Address: Ghaziabad, Uttar Pradesh

                        Hi Team, I have brougt a photo frame "Bello Photo Frames MDF Photo Frame" of rs. 1855 INR from Flipkart, Flipkart Order id is "OD[protected] ". After delivery, when i opened the item, frame was found broken. I have raised the complain on flipkart for return but it appears that they are no interested in taking it back. I have been doing followup from 15 days but no output.
                        Complaint marked as Resolved 
                        Verified Support
                        Jul 16, 2015
                        Flipkart Customer Care's response
                        Spoke with the customer as he is saying that the pick up has not been done yet as he has suffered a lot with the product he had received a damaged product but still the refund has not been done yet so informed to customer that we will escalate the issue to the relevant stake holders so that the pick up is done on a priority basis.
                        Now a days Flipkart services are very poor. They have disabled the refund option as well as they wont replace defective pieces easily. I am also a victim, bought 3 smartphones worth 40K and none of them are working good. Sad I lost my trust with them now.
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                          D
                          Dharmik Bhavani
                          Jul 15, 2015
                          Resolved
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                          Resolved

                          Address: Kutch, Gujarat

                          I had orderd science fullmark for class 9 cbse of ( term 1 & 2 ) But i got only term 1 book when deliver so please give my term 2 book as soon as possible or return my money My contact no. Is [protected] Please! Please! Please! Please! Thankyou
                          Complaint marked as Resolved 
                          Verified Support
                          Jul 16, 2015
                          Flipkart Customer Care's response
                          Tried calling the customer but unable to reach so sent a mail to the customer asking for the convenient time.
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                            vinay_shukla
                            from Nagpur, Maharashtra
                            Jul 15, 2015
                            Resolved
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                            Resolved

                            Address: Nagpur, Maharashtra

                            My Order NO is OD[protected] i am order the product on 23 june 2015 and the delivery date is 4 july 2015 but till now my order is not delivered i have complaint about this issue but my problem is not solved i am complained 4 to 5 times every time the flipkart customer care said that you problem will be solved within 24 to 48 your but no action is taken against it so please help me as soon as possible flipkart is not helping me...
                            Complaint marked as Resolved 
                            Verified Support
                            Jul 16, 2015
                            Flipkart Customer Care's response
                            Spoke with the customer as he is saying the product is still in approved state as it was supposed to get delivered on 4th of july 2015 again the date has been changed to July 10th,2015 but still it is in approved state so informed to customer to place a fresh order as we don't have any information when the shipment will be get delivered customer said he had placed a order in a offer price he don't want to cancel the order if he cancel the order he wants the order in the same price from the different seller so informed to customer that is not possible we will escalate the issue to the relevant stake holders and we will check on this to get the product to be get shipped on priority.
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                              P
                              Pavan Gangireddy
                              from Vijayawada, Andhra Pradesh
                              Jul 15, 2015
                              Resolved
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                              Resolved

                              Address: Krishna, Andhra Pradesh

                              I have bought my moto g 10 months ago from flipkart and it accidentally got broken, only upper glass is broken not the touch and display. So, I am trying my level best to contact Flipkart since 20 days so as they could provide me help with the issue but I found nothing. The customer care numbers on their site are not working, atleast with my phone. Being one of the top ecommerce site, I am very disappointed with their response towards their customers. This may lead to trust worthy issues of consumers on the company. client Phone : [protected]
                              Complaint marked as Resolved 
                              Verified Support
                              Jul 15, 2015
                              Flipkart Customer Care's response
                              Tried calling customer and there was no response. So sent e-mail to customer asking him to visit the service center as customer's complaint says that the phone was ordered 10 months before and it is out of replacement period and closing the case.
                              Verified Support
                              Jul 16, 2015
                              Flipkart Customer Care's response
                              customer said that the issue has been resolved.
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                                A
                                ankit68
                                from Panaji, Goa
                                Jul 15, 2015
                                Resolved
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                                Resolved

                                Purchased handset from flipkart and found defective as it was not picking signal.. Tried changing sim and ported the number as well.. However no difference... Took the handset at local store and checked that the handset is defective and cant be repaired.. Contacted ur customer service as well..no help.. Has to sell handset with a loss of 5000.pls help.. Handset was taken in may and ever since that facing issue.. Am without a handset as cant buy expensive handset. Again being a mediocre financially.. request ur assistance n support and reimbursement
                                Complaint marked as Resolved 
                                Verified Support
                                Jul 15, 2015
                                Flipkart Customer Care's response
                                Dear Ankita, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                                  Atul Viradia
                                  from Mumbai, Maharashtra
                                  Jul 15, 2015
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                                  Address: Rajkot, Gujarat

                                  I M Fighting with flipkart since last 10-12 days.. They blocked my seller account saying that products which i sell are duplicate.. I Sent them Tax Paid Invoices Of the same item.. also chalanged them to Check my warehouse or even check those products which i have sold on flipkart which they say duplicate.. I dont know reason why they are not responding.. i also asked them if some competitor is suing me .. They are just Not listening anything .. They Just wondor how can u buy this product so cheaper.. but that is not of their business .. what they should check is I SELL ORIGIONAL PRODUCT OR NOT.. WHAT THEY SHOULD check I BUY FROM AUTHORISED DISTRIBUTOR OR NOT.. WHAT THEY SHOULD CARE IS INVOICES ARE GENUINE OR NOT.. But they are not even listening.. This is a serious issue.. IF I SELL DUPLICATE I WOULD NEVER DARE UPLOAD THOSE INVOICES HERE.. I SELL NOTHING BUT ORIGIONAL.. Seller Display Name : Keshari Registered Mobile No. [protected] Registered Business Name : Sapphire Sales Syndicate Regitstered Mail Id : sss.[protected]@gmail.com
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                                    ramane_p
                                    from Mumbai, Maharashtra
                                    Jul 15, 2015
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra

                                    Hello sir / mam Order ID - OD[protected]Asus Zenfone 2 ZE551ML) iam already sent mobile fone by courier at 16-june but still flipkart not refund my amount every time give various date past one month for resolve my problem please resolve my problem Thanks [protected]
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jul 15, 2015
                                    Flipkart Customer Care's response
                                    The complaint is already getting addressed and will be resolved by 16th Jul, 2015. So closing the case.
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                                      Reka Ram
                                      from Mumbai, Maharashtra
                                      Jul 15, 2015
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu

                                      I am Reka (Mob: [protected]).I was purchased a Lenovo mobile on last week. I got a free 4G sim (airtel) with that product. But Still i couldn't able to activated the SIM. We try to activate by the airtel customer center. They didn't give the proper responsible. Kindly do the needful.
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jul 15, 2015
                                      Flipkart Customer Care's response
                                      Spoke to customer and she complains stating that sim card provided along with the product is not getting activated. So apologized for the inconvenience and requested customer to visit the service provider or service center as we would not be able to much on this as it is a item level offer and cannot take a return or compensate for the same. Customer agreed, So closing the case.
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                                        Suri3198
                                        from Bengaluru, Karnataka
                                        Jul 15, 2015
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka

                                        I had ordered a product from flipcart. The delivery was to be made within 18th of July. On 13th a courier guy calls me to collect the product. The product was sent to the wrong address, so I told the person to delivery to the correct address, he refused and returned the product. I called the Helpline center, they told it will be sent on the correct address. Again the same think happened on the second attempt on the same day. On 14th they told me the issue will be resolved. On 14th also the same think happened. In the evening I get a message "sorry for the inconvenience, your amount will be refunded. I felt ridiculous, was it done purposefully or mistake??? Three times... Horrible services...
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jul 15, 2015
                                        Flipkart Customer Care's response
                                        Dear Suri, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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