Flipkart Complaints & Reviews

We had ordered a my prayers book with CD and payed Rs.546 for 2 copies of the same book whose seller is Starmark. It was said to be delivered on 10th June but only one copy arrived. We are yet to recieve the other copy but on flipkart it says that the order was delivered. We kindly request you to help us in obtaining the second copy of the book.TheTracking ID is FMPP[protected] and order ID OD[protected] Courier name : EKL and courier no FMPP[protected]. Seller:-Starmark. Domain ordered through:- Flipkart.

ORDER # OD[protected] Loreal lipstick complaint product is not original, not genuine, quality is bad as it's causing itching and smelling bad. It's dry, stick and causing itching in lips but original ones(3 in number) that i am having suits to my lips. I am not going to keep this pirated product. Accept the return of product I am 100% sure that it's original lipstick. you can see clearly in the pictures that lipstic is broken and see the material difference.I was really not expecting such a fake product from flipkart end.big hole(hollow) is found inside lipstick, you can see that clearly in pictures. Kindly refund my money back.Otherwise i will send this lipstick for testing or you can also send them for verification and testing at your end. Product was delivered on Fri, 15th May'15 but ithis was the 4th time i am using this lipstick.you cant sell such products to customers. Loreal Paris Collection Pure Reds - Sonam and Blake Kit 2 (Set of 3) Thanks see the reply of flipkart team "they dont bother about the big hole(hollow) found inside lipstick" Thank you for your response. I certainly understand your concern. As informed earlier, as your product was delivered to you on May 15, 2015 and has crossed the seller, "WS Retail", 30 day replacement guarantee. I am sorry to inform you that the return of the product cannot be accepted as this is out of seller replacement policy.

I have Requested a book on flipkart it was my mistakee that i didnt check the language. I needed a English version but i received an hindi version. I tried to speak to customer care they said to go online and do the needful. But in online only option they are alllowing is replacement, so i just mentioned in Notes kindly replace with a English version. But again due to their superb service they have sent a Hindi version. The E-logistic guy who delivered the book says to contact customer care as they cant take the replacement back. In Online again i have tried but only option is replacement. What shall i do...????

As I had purchased the Philips HL7510/00 550 mixer grinder from Flipkart with order no is OD[protected] on 12/11/14. Sir I want to state that I had lost the bill of mixer grinder . I will be very thankful to you if you provide the duplicate bill as early as possible.

26th May'15 I purchased the Dell 3740 Tablet and I found Struck/Hanging problem during operation and it was replaced with a different Model: with WIFI only(without 3G). Again I complained with FK and it was replaced with 3G/WIFI model on 23rd Jun.
During SIM connection on 7th Jul the display got split in to two part and pink color, When I asked for replacement or cash return with Cust.Care they assured to call back in 24hrs, but not yet 2 times called and sent a complaint mail on 7th Jul.

Replacement (Return ID:[protected] REJECTED We're sorry. We are unable to process your replacement request Replacement (Return ID:[protected] REJECTED We're sorry. We are unable to process your replacement request. Reason : We were unable to contact you for clarification.Please contact our customer support [protected]@flipkart.com to reopen the request Replacement (Return ID:[protected] REQUESTED We will contact you by 15-Jul 04.00 pm to clarify your request. Please note your request will be accepted only if it falls within the flipkart return policy According to above details flipkart is forcing me to use the defective product. i need replacement of product only. Regards jatin [protected]

Today (14.07.2015) we received Hawai Honer 4X Mobile through cash on delivery. After payed the amount and open the pack we found that the HEAD PHONE is missing. In pack it is mentioned that the pack contain Head Phone. I request to you immediatly deliver the HEAD PHONE

I have registered a complaint on my Lenovo A6000 Plus mobile for a speaker issue. (Flipkart Order - OD[protected] Please track my complaints booked over phone. I was assured by flipkart executive for a call back at about 2.19 PM as well as 6.30 pm, no call was received. I was waiting for the call with my phone Since there is a real issue in speaker, I am continuously following this. Please make replacement of this phone. In this process totally I am upset, and i am feeling that, Flipkart is cheating me rather than resolving my real issue in my mobile

As a gullible customer, it is my initiative to highlight this issue of delivering the FAKE product to me. Expect this mail will be forwarded immediately to your *CEO* to deprive all other customers to deal with a fair mind, in a wrong impression to get a genuine product by way shelling out the hard earned money. This is a pathetic situation, wherein the world is looking forward to move from purchasing the product from the open market to E-comm. This act of supplying a FAKE product is a true example, basis to buy the product from open market as will save us with the CHEATING act done by Flipkart. On good faith, we place the order for getting the genuine product & in turn, we get THIS. As a matter of principle, I will not allow my money to go to the wrong hands, hence I want my CHEATED Money back. The time spent on getting the ear-phones replaced, which is 50 KM away from my residence ( Janak Puri, New Delhi to Noida, Uttar Pradesh ) was absolutely wastage of TIME & MONEY, when the manufacturer confirmed that this is a FAKE product sold by Flipkart. Felt very bad, when the official of Skull Candy confirmed in front of 3 more customers that this is a FAKE product. All eyes were looking at me as I was the culprit. This moment was really SHAMEFUL and unforgettable. I look forward to Flipkart as how, my time & money spent on this horrendous act is reimbursed to me along with my refunding the complete payment. Do expect an apology mail from the CEO of Flipkart.

I ordered BANK PO Quantitative Aptitude Chapterwise Solved Papers 1999-Till Date 4800+Objective Question —English on saturday 11.7.2015, , My order id is OD[protected] seller - MittalBooksIndia I have never seen this kind of poor book seller in flipkart they took around 15 days to deliver a book, , , , when i start to track that book i was shocked because i ordered book four days before but still it was in approval, , i don't know what are you guys doing and how long you take to pack that single book i need it very urgent i have exam on next month kindly understand the emergency ... give proper solution or deliver the book as soon as possible Note : I added photo proof too so kindly have look on it and take action on "MittalBooksIndia" guys don't order any books in MittalBooksIndia seller in flipkart

I bought the Daikin AC from flipkart and it promised to provide the cashabck. but now when i checked with flipkart why the cashback is not credited they are saying i am not eligible for the cashback as i did not contact time in the stipulated time. but during the booking it is mentioned no where that i have to contact flipkart.

My Order # OD[protected], i Bought shoes from Flipkart, Reseller name WS Retail, Shoes did not fit me well. I received the order on 25th June and I tried to return the produce within specified time limit of 30 days. However they keep canceling the request. without giving any reason. Please help

ORDER ID:OD[protected] I ordered a nexus 6 from flipkart last week, it was delivered within 3 days. the model delivered to me was having a mic issue. here starts the real drama. Flipkart's technical support person called me and accepted that the phone has a hardware issue. He assured me that on Monday i.e. 13/07/2015, flipkart's courier guy will come and handover me the new piece of nexus 6 and will take the faulty device back. Yesterday whole day i was waiting for the courier guy but no one came. In the evening i called the customer care and told them the whole scenario. The customer care executive asks me to send the phone by a courier to Flipkart's Bangalore office. I reported this issue on flipkart's twitter acount and got a reply that they will arrange a pick by today afternoon. No one came today and just few minutes back when i called the customer care and told them about their commitment, the customer care executive very harshly replies that pickup facility is not available at my location..CAN YOU GUYS BELIEVE IT. FLIPKART PICK UP FACILITY IS NOT AVAILABLE IN NOIDA... Really i am fed up with the company's response. they are trying to beat american companies like AMAZON with such a pathetic customer service. I am posting this issue so that other customers should not face the same issue as i am facing. Its better to wait then to buy a product from flipkart. My 36000 bucks are in vain...

I received the call from your technical person and he guided me to some steps for software update after which according to him the problem would get solved. I followed the steps but the updates are not available. I need a replacement or refund within 48 hours. I registered my complaint on the toll free consumer complaint and am also writing here for quick action.

The flipkart has sold the Daikin AC which does not cover under warranty. Flipkart still says it is under discussion byt Daikin has clearly mentioned that any product sold in e-commerce website does not cover warranty. for which flipkart has agreed to pay the service charges but still the product does not cover the product warranty

Dear sir, I have ordered 3 Moto phones in the past 1 year from Flipkart for my family. Recently I ordered moto g first generation on 8th June. Within a day of ordering I had registered a complaint about overheating and malfunctioning of the phone. But your customer care said that this is nothing unusual and this happens when the phone is new and there was nothing to worry. So I agreed. But within a month the phone became unusable. When i called up customer care on 10th July again, they told me that Flipkart is no longer responsible for the phone as you give just one month warranty. Order no. OD[protected] Now please tell me who is at fault. I took it to the service centre and they said phone had problems with its screen, software as well as the battery. Please do not break the trust I have on Flipkart. I kindly request you to help me out.

Hello sir / mam Order ID - OD[protected]Asus Zenfone 2 ZE551ML) iam already sent mobile fone by courier at 16-june but still flipkart not refund my amount every time give various date for resolve my problem please resolve my problem Thanks [protected]

i am kushal sharma, and placed an xiaomi redmi 2 order on 04.07.2015, and the same order had been cancelled by me on 07.07.2015. but delivered on 08.07.2015, my mother accepted the same by mistake. and since then i am requesting for pick up that product and give me my money back. but till now i am unable to get your positive response. please picked it up refund me asap. Thankyou

Dear sir/madam,
I recently purchased a cell phone online through flipkart (Model: samsung galaxy s3 neo) on 2nd june 2015 (Oder id: od[protected], that piece turned out to be a defective one & then i returned it on 22nd june 2015 and got a new one.
However after using this replaced new handset for a few days this again got hanged and has become not usable. I logged a second complaint with flipkart on 13th july 2015 and i am continuously chasing them for refunding my money but it seems my requests are falling to deaf ears.
Kindly help me in this case to get my money refunded asap.
Regards,
Richa kurade

U guys have worst customer service ever..i ordered a bag n this stupid delivery comes at his own convenient times and when nt available goes back.these people have done it before also and then he returns thr order themselves. I think flipkart dows not want to sell...flipkart take the responsibility..if i dont get my bag today before 5 i will cancel this order ...n all other orders an d will not shop from flipkart ever. My email address. Renu.[protected]@gmail.com