Flipkart Complaints & Reviews

I am Flipkart First customer which means the products i purchase from WS Retail on Flipkart ships and delivers my orders within one day. I ordered a Lenovo K3 Note mobile phone vide Order No.OD[protected]. I was given a tracking no (WSRC[protected]) and was told the delivery will be made today, i.e., 09.07.2015. When i checked the status of shipping and deliver on the Flipkart site, i was shocked that the shipment has not reached Hyderabad even at 7pm. So, i called the customer care. They asked me to wait till 9pm and when the shipment was not delivered even by 9pm, i called the customer care again, only to reach a sleepy, lazy executive who was in no mood to look in to the status of the order leave alone apologizing. When i asked him why the delay, he started explaining me that the unit(mobile phone) needs to be picked up, packed, and shipped to another place(Hyderabad in my case), as if this was the first time I am making purchases on flipkart or for that matter online. When i asked him why did Flipkart take the subscription charges when it cannot deliver in 1 day, he started giving lame excuses like it depends on the location and area of delivery. I blasted him saying when Flipkart asked for 400 bucks as subscription charges, it already checked my location and pincode for confirmation whether products can be delivered in a day or not and I even told him that neither i have changed or shifted my residence nor have i asked to deliver the product to some other place. I tell you, off late this Flipkart is becoming a one big head ache. I dont know how companies like Lenovo, etc agree to sell their flagship products only and only on sites like Flipkart where they cannot keep their commitment and when asked for reasons, give lame excuses. Moreoever, they ship the orders with logistics like Ekart which has not contact numbers or addresses so that we can directly speak to them like Bluedart or DHL instead of holding the phone on the Flipkart customer care for 15-20 mins and then meet some sleepy, lazy executive who hardly care to help customers like us. Its hight time, Flipkart higher authorities take note of this rather than ignore them and mend their ways. I am a Sailor by profession and my company and my ship will not wait for me just like Flipkart is asking me to wait for 1-2 days to get the shipment. Ridiculous ! Sailor

My name is umang bhatnagar my number is [protected] registerd in flipkart. I have purchase new mobile forme w 350 on dilvered 16 june 2015. Mobile display defect in a few days i have contacted costumercare 27 june 2015 and regular contact for this days but no response please listen my complain as soon as possible i m very obliged of you

My experience with flip kart is not less then any nightmare. I bought 3 product from flipkart on 15th june 2015, which was sutra decore analog dia wall clock and 2 rbj 1000mil oil dispense. I received first only one oil despenser, while i ordered 2 and i was also charged for 2 but till now no refund done, second i recieved sutra dia wall clock, when i recieved that product it was no ware similar to product displayed in website. I callled first to flip kart call center and one lady attained me and informed that it is not possible to return product on first place, you need to replace, i tried my best to explain her that i want to return but she was just not ready to listen me. At last i got agreed for replacement. Today is 9 july, approx 3 weeks no replacement done yet, in these 3 weeks i called more then 5 times to flipkart callcenter but everytime once i explained my issue, some or other way, executive disconnected my call. Lastly one of the representative said that my refund for rs 475 (One rjb oil dispenser, which was not delivered) initiated long back, but till now i didn't received bank refund. Again i called flipkart call center for sutra dia analog wall clock, one lady representative named"priyanka"told me that my replacement is already initiated, so it is not possible to return that product now, she was not only arrogent and rude moreover she disconnected my call too. I again called flipkart call center and again explained everything to a diggerent representative, he said before 7 pm tonite my replacement product will be delivered, it is now 7. 00 pm but no one delivered that replacement product nor i got any call from delivery boy, i also received one sms about delivery boy contact details, but when i called in that number, number was switched off.

I really regrate why i bought product from flipkart, i am harresed and moreover my money is stuck. I am feeling like cheated and wanted to take help from local police. You guys are fraud and hopeless. I will try and make sure to to let everybody knows what happened to me, so that no one else will face same situation.

Dear Sir/Madam, I ordered Lenovo A6000 Plus mobile on date 22 june 2015 with prepaid option and paid Rs 6999 online. The order ID generated was OD[protected]. I got the package on 29 july 15 around 1:30 PM and opened it with a video shoot (my usual habit). I was really shocked and surprised when a saw magazine coming out of the box instead of expected mobile. Immediately I registered complaint on toll free number [protected] around 1:49 PM and twice on 9:18 PM as well. Customer care executive gave a some default answer to wait for 24 hours and mentioned that a replace or refund will be initiated but nothing happened afterwards. I called them more than 5 times but miserably I got the same answer to wait for 24 hrs. I am so disappointed now and feeling that this was my biggest mistake to order something online. I am attaching some snapshots of the box that I received and if you want video proof of same I can provide that as well. Kindly provide me deadline for resolution of this matter or initiate refund or replacement for the same. Regards Yogesh kumar

I have ordered the Lakme silk forever eyeliner on 22nd June 2015, after getting the broken product after a week or so, i have asked for the replacement and this is the day i.e[protected], i have not received my fresh product. If i ask customer care they say, you cancel ur product and the money will come into the wallet or wait for next 8-10 days for fresh delivery .May i please ask why would i choose flipkart if i can get the product from my nearby store. If this is the status of flipkart i am sorry to say, i will put up a complaint into consumer forum. This is an example of poor services of flipkart, i will never recommend flipkart to anyone now on. But or the happy endings kindly deliver my product because i have invest appox 400 Rs and an extended period of 3 weeks. Thanks.

Dear Sir, I am a Flipkart Customer. I sold a Karbon Titanium S8 Mobile Hand Set on 19.06.15. Now this Hand Set is Few problem. Back Flash Light is alaways on. When remove battery then its off. My order Id is - OD[protected]. My mobile no is - [protected]/[protected] Desirable Resolution - Refund or Replacement.

Filpkart delivery man called me at 12.45 pm and asked for the address. As he told me his location, he was 100 meters away from the delivery address. I guided him to the location properly and he also said that now he knows the address and will come in 5 mins. It's 2.55 pm and I'm still waiting for him to come. I called him to tell the address again after 1 hour (in case he missed the address), I heard few people laughing with him in background and he didn't respond properly and when I asked what time he is going to deliver my package he just cut the call.

Sir, I am Biswajit Tripathy, purchased a Mi4i Mobile with ref. no OD[protected] on July 2nd. And it is delivered on 8th July @ my home. After unpack the cover I found that Mobile is totally defected. So, This is my kind request to you that, please replace a new and good mobile ...

I have purchased this Moto 2G mobile through flipkart which is having netwrok coverage problem. On checking with local authourised Moto mobile service center, it took 7 days and saying that the issue of poor mobile network due to SIM slot. The SIM slot also under demand hence they returned the mobile. Can some one do from Flipkart where I have purchased this mobile in online. Pl do something otherwise I would like to return the same.

I had ordered a xiaomi mi4i from flipkart.After some days i found some hardware problems(speaker distortion) so i asked for replacement since the seleer had flipkart advantage.They rejected my request 2 times without my knowledge and 3rd time they said that my period to make replacement request is over but my first 2 request was under that period.Kindly help me.The product delivered was on 6th june and i got an email on 4th july that my request was rejected

In just 4 days o[censored]sage, my new lenovo a6000 plus has started heating badly. The battery is draining very fast, from 100 % to 15 % in 2 hours .As per the guidance of a Flipkart executive, I even uninstalled all the normal apps including WhatsApp, uc browser, Facebook, etc. And reseted the phone to factory mode and then again updated the ui version but still the phone is overheating and the battery is draining very badly.

Hello I would like to say you that i purchased mobile moto e 2nd gen from flipkart.com on 6-3-2015 by payment of rs 6999 throuth net banking. First time i received the product so the device make problem and company successfully replaced but second time the product mobile also create same problem and i send my product to flipkart.com warehouse delhi on[protected] and company send me the book in place of my mobile. when i open the box there is no mobile in box but a folded book is present there and when i call to customer care of flipkart then the senior is not talk to me and dont register my complaint and give me answer about the fraud of the company. Sir kindly take action about the company fraud that he send me the bill of mobile and send me book.

Hi, I Plan to buy Lenovo K3. From 1 week back itself they keep registration i register also but no use of registration its waste of time.The sale starts at 3 PM at Jul 08th-2015.but am waiting form 2.45 PM itself. At 3 PM they showed buy now option but its not a hyperlink. then i refresh with in 1 sec but its showing out of stock, After that I contact your customer care they are saying there is no stock.this incident making me a bad impression about purchasing products from flipkart.

Date of Incident: 8th July 2015 Product number: 80E3005RIN Lenovo Laptop G50-45 Notebook Order ID on flipkart : OD[protected] Description: The Product has 1.3 Ghz of CPU speed which is no where mentioned in the Product details on the website.This makes the device slow and useless even for basic needs such watching videos using google chrome. Even after calling company support center for return/refund, they are straight away refusing to make any kind of return/refund. Resolution: Request for refund on the item.

hi i ordered r v collection self design bolly wood sari pink color i received order on5 july but sari color is too dark blows also block color its not matched please i dont this sari please take return order no od[protected] amount rs.1099 do need full my mobile no [protected]

I am chaithrashree M Swamy, i had made an order for Noise Back Cover for Micromax canvas nitro A311 for Rs.558 on 22 jun 2015 afterwards i recieved the item on 26th jun 2015. Then on 28th jun 2015 i returned the same item for some quality issues, later i received a message item has recieved refunding of money will be done in 10 working days. But in my flipkart profile it is showing that "Refund successful! Rs.558 has been remitted through original payment mode"and my Return ID is 23000710, but i haven't received any money from flipkart. Thank you Chaithrashree M Swamy

This is with reference to my order no. OD[protected] of mi4i mobile that I bought and I found some technical issue in that and wanted to replace it but it seems that all the executives and other technical staff are bunch of crooks and it also seems that the policies of flipkart is to make customer fool. Where is the 30 days replacement guarantee. it is just a saying there are so many ifs and buts in the process. I suggest all the buyers of the flipkart to beware of the hidden policies of the company. I strongly demand from the flipkart to refund my hard earned money and don't cheat customers with fake products and hidden policies. Totally arrogant and unskilled customer service.

I booked a motomo gold back case but upon receiving the material I found that the case was damaged.I found a crack at the bottom right of the case, back side all the three corner were hardly pressed and also damaged found at the top right of the same so kindly escalate this issue and settle the claim immediately.

i have purchased a mi4i phone from flipkart via order no- OD[protected] against this order i have already got a replacement once. now also iam not able to enjoy this phone's performance is pretty slow & laggy, it heats very much, camera quality is very poor. i have again raised return request thrice, now flipkart does not listen to me . i want a refund now no replacement's Replacement (Return ID:[protected] REJECTED We're sorry. We are unable to process your replacement request. Reason : We have provided you with an alternative return as per policy. Please refer to flipkart return policy Replacement (Return ID:[protected] REJECTED We're sorry. We are unable to process your replacement request. Reason : The issue has been resolved between you and the seller. Hence, there will be no replacement or refund. Please refer to flipkart return policy Replacement (Return ID:[protected] REJECTED We're sorry. We are unable to process your replacement request Replacement (Return ID:[protected] REJECTED We're sorry. We are unable to process your replacement request. Reason : The issue has been resolved between you and the seller. Hence, there will be no replacement or refund. Please refer to flipkart return

A LAPTOP Was ordered 10 days before and reached on 5 th day from the Order Date.
The laptop was a defect one. The complaint was noted and called back to Customer Care,
But the person replied with no Responsibility. The Person in Customer Care tells that Ther is no link between the Seller and Flip Kart, we are not responsible for the Defective Products and Till now there was no response, Having Bought for 30 K Rupees, we don't have an idea and very much disappointed with what kind of business they have been indulging in?