Flipkart Complaints & Reviews

Delivery boy Are do Miss Behavior with me and say i will cancel your order you do caompalint any where i am not come there because rain are come there and some water will stop on a road so his say i am not come Delivery Boy name is Sameer And HIs phone no Are [protected]. Please take action with delivery boy immigetly.THats incident will today.

I got replaced mi4i from flipkart.com, but the new handset is still having following problems:
1 Heating problem very much
2 Net connectivity very poor
3.Missed call notification not coming
4.Hanging issue
I have complaint the issues to flipkart.com may time but they are forcing me to visit their service center. I have denied on the basis to following reasons;
1 If the new handset is having same problems why should i visit service center
2.I have to take from office for visiting service center, this is my new job and my salary will get deducted for leave, is flipkart.com will reimburse the same.
3. what is the guarantee that my problem will sort out.
4.I have made thousands of rupees in downloading the updation suggested by flipkart.com, will flipkart.com reimburse the same.

In this regard i have made requests to flipkart.com to refund the amount of my handset into my flipkart.com wallet so that i can purchase any other handset through flipkart.com. I am not demanding any refund into my bank account

Please help me in this matter

Hello Everyone, This is in regards to my Order #OD[protected] which is Moto E (2nd Gen) 4G. I had ordered this mobile from Flipkart on 18 June, 2015 2:11 PM, from one of my friend's account (Gagandeep501). This is the first time i used Flipkart for shopping and to be honest i found your site where you DO NOT CARE ABOUT CUSTOMER SATISFACTION. I would like to describe you what exactly the issue i am facing and i am not getting any positive respone or what i want from you guys. I bought this mobile from Flipkart on 18 June, And from the very first day i noticed Voice Disturbance issue in that mobile, hence i called your support to register complaint and i was assured that the issue will be resolved asap. I never heard anything from your side for approx 4 days, then i raised return request Via Flipkart app. I received a call from your support team asking me to perform some trouble shooting steps, which i did and you guys replaced my mobile for which i really appreciate your help. I received new cell day before yesterday and i came across the same issue then again i raised a complaint and now again your support team is asking me to perform same trouble shooting steps, which i dont see make any sense to perform troble shooting on a new cell and on the same issue. I am also working with IBM and working on servers all day so i better know where trouble shooting is required and where not. I have clearly mentioned that this is a known issue in all the MOTO E (2nd Gen) 4G Mobile phones as per motorola support as well. So my question is that, you FLIPKART, being such a big brand name provides this kind of service to your customers ?? When you can see that i am not satisfied with this mobile then why you are not ready to refund my money back. ???? Looking forward for a positive reaponse now, else i would have to go for CONSUMER FOROUM FOR RESOLUTION OF THIS MATTER…... Thank, Amit Raura [protected]

Hi, I have received a faulty item for my order OD[protected]. I had raised a return request on yesterday and I was expecting call from technical team for defective confirmation as per the intimation given by Flipkart customer care. I didn't got any call on scheduled times and got message as schedule is postponed for a third time. It looks like, no one is concerned about my issue. Requesting some urgent interventions... Also, please reach me on [protected]@gmail.com or [protected].

Dear Sir, I had purchased Micromax X455i online on 12.06.2015 from Flipkart. On the very 1st day the battery had drained down and was not satisfied with the look of the phone. It was not pleasing at all. I have been continuing following up with Flipkart team but they are unable to resolve the problem. The replacement of the phone is not working out with me. I want to return the phone back theya re not accepting it as there seller refuses to take back it. Please Help. regards, Ratna Manore [protected] /[protected] ratna.[protected]@amwasia.com

I ordered an ASUS ZENFONE 2 for Rs 13499/- from Flipkart by order no.: OD[protected]n 24 june 2015. The product was delivered on 01 July 2015. The handset is a dual Sim mobile. But the second Sim is not working. I contacted Flipkart on 06 July 2015 and put a request for return. They contacted me so many times and enquired several things and suggested some steps. I followed them but the defect could not be rectified. Further I contacted them but now they are not responding properly. even after providing a time slot for contact they are not contacting. Now, I request a Refund from Flipkart as I can not believe them further. They have harassed me mentally a lot. Request a needful action Thanks and Regards Ravi Kant Ray Mob: [protected] Email id: [protected]@gmail.com

I had placed an order : OD[protected] on flipkart on 2nd July. The order was confirmed and packed on 4th July.


The order tracking page showed "Bangalore Whitefield Warehouse" and the item has been dispatched from the seller warehouse. I waited till 7th July, and there was no further update on the courier or tracking ID.

I called the customer care just to know the order was cancelled due to non-serviceable location.

Now the status shows "Pick up has been scheduled. We'll pick up the item you wish to refund by Wednesday, 15 Jul'15"

Refund (Return ID:[protected] ACCEPTED and Refund will be initiated once we pick up the old item.


While I called the customer care, they do not have a proper answer for my queries, instead started telling me cock and bull story.

I have a few questions to Flipkart.

When a courier tracking number was not generated, it shows the product is still in warehouse. If the product is in your warehouse, why are you scheduling a pickup, and do you really need 8 to 10 days to pick it up from your own warehouse and process refund?

If it means the product is still in your warehouse, why are you still not giving me my money back? WHEN WILL I GET BACK THE AMOUNT..

This shows that you have held my money for 5 days after ordering, then cancelled the order and now need 8 to 10 days for collecting the item in your warehouse, and then more days for refund?

It means you are playing with others money for a month or more without stock in your ware house. REALLY DISGUSTING SERVICE.

GIVE ME MY MONEY BACK.

I have ordered a mobile(Redimi 2) with order no (Od[protected] on urgent basis on 7 july, as it was shown that it would take 100 rp more to deliever next day, but it is now 10 july, 2015, and still i am getting no response from flipkart, they have their own autmoatic responce mail, which is really annoying.

Please help me on that

Abhishek tiwari
[protected]@gmail.com

We have purchased on line a Moto E(2nd Gen)3G vide your Invoice No:BLR_WLFD[protected] on 15.3.2015 for Rs 7029/-. The same has been delivered to the following address: A.Srinivasarao MIG-10, APIIC Colony, Ramanayyapeta Kakinada-533005, A.P As the same is not working and as there is no authorised dealer at Kakinada, we have taken the set to the Authorised Service Centre of Motorola at Rajahmundry on 18.6.2015. They said there is some problem with the software and have reinstalled the same and returned it at free of cost as it is in the warranty period. Now again the same problem and the mobile is not getting opened.Also we find that the battery gets discharged by the morning despite the same has been charged in the earlier night. Please advice as to what has to be done to get repaired or replaced as there is now Authorised Service centre at Kakainada

This is the first time I am buying something from E- shopping and that would be my last;thanks to Flipkart. The products are a mere deceit and whatever shown in their website is almost 70% different from the ones delivered to me. I had bought a canvas ballerina shoe which is of very poor quality and is written as China manufactured. I don't know if our new govt. is taking a lot of pain for implementing "Make in India", these online shopping companies are really divulging from national ethics. Secondly I bought a Maths book- Magical Book on Quicker Maths by M.Tyra.(in a discounted price)...Disgustingly a lot of pages are missing from that! So discounted price has no meaning if they cheat us with defective items.. So Kindly help me in contacting those from Flipkart so that I get a replacement or refund of my money... Also through this forum I would like to caution every customer to avoid any kind of e- shopping. A responsible Indian citizen Anindita Sarma Guwahati

received damaged mobile, NO SIM and SIM management is not working issue, Really painful services, lodged complaint on 7th, no calls against repeated comitment by flipkart, my request rejected without discussion. flipkart system shows that i have been called 3-4 times but "no answer" from my side, but i can prove that i have not been called even single time from flipkart technical team. Really awful act.. i feel cheated as now i have received sms that my request rejected (without even discussing or verifying), fon is dead not usable as it is not detecting SIM, i have checked with local retailers and Airtel shops, they proved that its phone hardware issue... will not purchase from flipkart and will surely refer this to my friend/family circle

I purchased Moto G on 26th June'2015. Since then i have been experiencing quality issues with the phone. It was replaced last week but again some problem with the new phone.I am really disappointed with Flipkart . Without smartphone my work and business both have been adversely impacted. I hope Flipkart is not selling Refurbished phones ( which we hear often these days). How can the same product has issues two times within a week of delivery? I cannot wait until 20th which they have given my for the 2nd time replcament. I need to buy another phone ASAP. Kindly initiate a REFUND for this order . I do not want to experiment with the same product thrice please. Its enough already.

This is my order id: OD[protected] I have booked MOTO G 2nd gen through flpikart before 48 hrs. My order is confirmed still it is nt packed by product provider . When my product will be shipped ?? Delivery date is by 14th july. Hw I will get my product by 14th july, as it seems to be very slow delivery process. please emphasize on my product. Thanking you.

It is a very much rediculse service provided by flipkart team. I am ordered mobile from flipkart order no is OD[protected] as per flipkart delivery date is 2nd July, I was canceled this order by telephonically on dated 29 June 2015 complaint no[protected] & my Refund id is (Return ID:[protected] as per your customer care team order is canceled & refund will be made within 8 days in my account but its not happened. After that I am logging a new complaint regarding this on dated 06 July 2015 complaint no is[protected] but still there is no call or any intimation regarding my refund or product cancellation. Its almost 17 days down, but still my complaint not resolved. How many days I want to wait for this ?? I hope after this mail necessary action happened & all issues will be resolved by Flipkart Need prompt support on this issue.

I had placed and order : OD[protected] on flipkart on 2nd July. But the order was cancelled due to non serviceable location. If the location was non serviceable then why did they take the order in first place. If such was the case then why was it not informed to me earlier after placing the order. All after 5 days i get a mail from them that my order has been cancelled and refund has been processed. While i called the customer care they do not have a proper answer for my queries. Insted started telling me cock and bull story, i do not appreciate this and suggesting my friends and family ppl not to buy any products from flipkart from now onwards.. What a crappy service and customer support team..

Decription of Compliant: I oredered a color but received diffrent in men's vest. Size is also not fit, as it is non returnable i can't able to return also. Contacted customer care of flipkart but they said we can't help you with this. Order Details: Order ID: OD[protected] Item) Seller: WYATT Review Seller Order Date: 29 June, 2015 4:40 PM Amount Paid: Rs. 474 through Cash on delivery Delivered on Monday 06th July 2015 My contatc Details: Name : Ragupathy K Mobile : [protected] Mail ID: [protected]@gmail.com Note : Herewith attached photo of the product which received

Regarding Worst experience -Order Details Order ID: OD[protected] This is really Annoying and this kind of policy is just putting me off from making any further purchases from Flipkart This is so unfair that you dont listen or solve issues the problems of your customers and just close the case saying vendor is not ready to Accept and disapproves the return WTF...??? Why te hell have you mentioned 30 days policy for return, just scrap it and say NO returns No exchange, then it sounds better whats the fun of being a Flipkart first customer and also a a genuinie buyer who is facing issue swith the handset, which is getting heated up so much that cant even talk Why would you listen, You are just selling and Selling, NOt selling Shame on You Flipkart WIll never buy now from you Nipun Sachdeva

if i had to describe this last/latest shopping experience i had with flipkart, the word BAD would be an understatement. i ordered a lenovo k3 note on 8th july, 2015, during the flash sale that started at 3:00 pm. My purchased was approved by the seller after the payment for the same was confirmed. i also opted for the one day express delivery. in morning i received the 4g sim card sent by the seller itsel[censored]nder a promotional scheme, but after staying the whole next day at my home and putting on hold my office and work, after being told by flipkart executives to wait till 9 pm and my product will be delivered twice during my calls to customer care during the day . all i received a little before some time before 9 was a message and a mail saying that my order has been cancelled and the money has been reverted to my bank account. but i never cancelled when i called customer care i was told it was cancelled at the seller end. my question was how can that be if the purchase was approved by the seller and i didn't asked to cancel. for that there was no information of the reason. to this the executive said it could be because of non availability of the stock. That being the case the sale shouldn't have gone through at all. being a customer i feel cheated, mislead and exploited from flipkart as well as the seller end. and more than the seller it should have been the responsibility of flipkart to avoid such an incident. all i want is the product but nothing else., without any delay, which the seller nor flipkart would be able to furnish, neither i had any expectation from flipkart that it would do anything about the feedback i have given to them, . as the flipkart executive only advised that i should wait for the 15th july when there would be another flash sale, but what is the guaranty same thing will not happen. kindly see into this case and if there is anything that can be done to cover up the inconvenience caused to me, to get me the product, and to avoid something like this to happen with someone else, please do the needful. dear flipkart, please stop testing the trust of the customers by such top class service. regards shashi ranjan an unsatisfied and exploited customer of flipkart.

Sir Mera product Reebok adventure chrome lp sandals hai Oder no.OD[protected] Return I'd.23167903 Jb v Mai costumer center me phone karte tb mera request hi liya jata av tk mai 6 bar phone kiye tb mera solutions nahi huaa pahle mai ek memory card return kiye to 2h me paisa wapas aagay lekin ye mara 7day ho gaya hai av tak paisa wapas nahi aaya Please sir help me sir..

I ordered a Sony CP-F10L/BC 10000 mAh powerbank. In two days o[censored]sing it, I found out, it is not working properly, So took it to Sony Service centre. According to them, Power bank i got from Flipkart is a DUPLICATE one. They refused to repair that item. Straight after that I contacted Flipkart to complaint about this problem. Some guy from customer care placed my replacement order, and after few days of that call, the replacement order has been cancelled automatically. I called them again to tell this query. This time they only had option to refund me. This is a way of cheating people by showing a huge OFF on product. Hate Flipkart.