Flipkart Complaints & Reviews

Battery is draining very fast max of 3 hours. I have put a request for replacing it, but it is getting rejected. Now a days which mobile is giving 3 hours of backup. On first request they told to install smartchk and said every thing is fine and provided troubleshot steps. Those steps didnt worked I put one more request then sent msg to install smartchk and will call in evening, but in evening with out checking anything just rejected the request. One of the worst customer care center. My Order ID OD[protected].

I brought a Samsung Galaxy S5 from Flipkart just before 20days and its showing heavy Backlight problem and heavy heating problem which i communicate to Flipkart TWICE but they are not helping and only telling to visit Service Center which i did and also Flipkart person talked with the person of service center but now they are saying that the person is not the Authorized Service Center and telling me to visit the Authorized Service Center which is 40 km away from my stay and rejected my problem by saying please visit authorised Service Center. I am sacing a lot of problem as i have working in a bank Please suggest

on the evening of 24th june, 2015 at around 11;45 pm i had called the customer care to get details about a particular offer on the mobile app.The personnel was unable to explain his words and when i enquired once again about the particular offer he raised his voice and started talking in an abusive manner, when i told him to not take that tone with me..he simply hung up the phone.all the offers ended within 10 minutes and i was not able to make a single purchase because of the misbehaviour episode.I demand an apology from flipkart for this unpleasant experience.

Hi, I have purchase TV & receive on 10 june but till date 25th june no installation. I have called near by 20 times on [protected] but no service provide and only lieing me each time. As I waste 15 days and another offer for purchase on other sites and also waste of money and conflict at home. receive 5 msg for installation for 21, 22, 23 etc but no one come for installation. please confirm to whom I can escalate the issue. regards Venkatesh Boddul

Hi, MYlenevo a7000 phone has camera and bettery issue still the return for this item is not happening.i recieved message from flipkart team to go to lenevo service center and get justification and idont find proper responce from the sservice center. I reported this isse 3 weeks back.

Hi, I have ordered a photron product from flipkart for my camera which is 55 mm in size and the delivered one was 52mm. So I wanted a return for the product . One customer care executive contacted me in 24 hrs after i placed my return request and started telling that it was not our fault, its your fault that you ordered a wrong product. I told him there are certain products which ordered from flipkart and they have taken a return request. He started saying that may be other reason or other brunch . For wrong product placement, there is no policy from flipkart to return and refund. I was shocked that such thing could happen for flipkart also, which used to be a trusted site !!! Many time when we order a cloth which size is wrong, flipkart give a return policy for that, but not for this ?? How is it possible, I have many more complaints against flipkart regarding not returning my money in a mode I wanted to and which was promised and confirmed by flipkart customer care executive. Now they are started pointing to the customer whose fault!!! Flipkart, please look into the issue . Order Number:OD[protected]

I have bought a RED Mi4i phone from Flipkart. but the handset i got has so many problems in it. Very first day the phone is getting hanged & i have to reboot the phone so many times. It has heating issue & network problem also. Flipkart is making so many promises for this phone but the the brand is not worth to sale. i have asked for refund but there has not been any response from Flipkart. They are just making fool of consumers & selling fake & faulty products & later on not listening to the consumers. I need my my money back & dont want this faulty brand phone. Regards, Varun Arora Amritsar M- [protected]

Sir i purchase Lenovo 6000 plus bt the battery standby is only 6hr without no use any handset. main issue is battery draining very fast. i also register for replacement but there is no revert for replacement. so please take action as soon as possible before the last date of replacement. Order Id- OD[protected] Model- Lenovo 6000 plus Name-Vijay Sharma Mob.- [protected]

i have ordered mobile screen guard with the no of quantity 2 though the mega online store flipkart then at 24-jun-2015 but when i open the package after the payment of two quantity of screen guard then found that thre is only one piece of screen guard when i paid for two screen guard ... please help me for this problem to return my money or to complete my order

on[protected] it is said that extra 10% offer will be given on STATE BANK DEBIT CARD but I tried with three active state bank debit card, I could not avail this offer. There was an error stating that "Sorry, your payment of Rs. 5399 has been declined by SBI. Your transaction id is TX[protected]. In the unlikely event that you are charged, the entire amount will be refunded automatically within 3-5 working days. Please try making the payment again." I was trying to order it the whole day but every time had a same response. I was ordering MOTO E 2 GEN 3G BLACK color and I need a reason for this to happen.

Sir / Madam I ordered JBL headphone, at the time of delivery on 23.06.2015 this delivery person called me and arrogantly said, I am carrying heavy bag so I cant come to your step, I am standing at your office gate on road, if you want your delivery come to me and collect it otherwise I will return it. he didn't take my sign on delivery proof just take cash and run away, I had his photos also, Is this way now days your are giving customer service? rather than whatever I ordered earlier I got delivery properly then why not now. My order no. awb [protected] That delivery person no. [protected], [protected]

I reguraly purchased items from flipkart because of the service they provided. But now the quality of their service is going down day by day. I purchased a tablet from flipkart. I got a defective product so I requested for replacement. They cancelled the replacement themselves without informing me. After a dozen of calls to their customer care service, I was able to request them for the refund (as they were doing nothing for the replacement of the item). It has been almost 20 days, and they still have not sent someone for the pickup of the defective item. I needed this tablet for educational purposes and I am suffering a lot due to flipkart's bad service.

I had ordered a book "Public Finance In Theory and Practice" by Dr. SK Singh, S Chand Publications. The date of placement of order was 13th June 2015. The date of delivery mentioned was 22nd June 2015. However, the book has still not been received(as on 24th June, 19:30). The order number for the same is OD[protected]. Upon tracking my order, it says that the book has already reached the nearest dispatch centre. I don't understand the reason for this inordinate delay. I am expected to appear for an exam soon, and I need the book to be delivered tomorrow itself. Otherwise, I will be forced to cancel the order and look for other options to source the book. Please do the needful to ensure immediate delivery of the book by 25th June 2015, before 7 PM.

HI, From last friday i am trying to reach the concern person about my problem, now the mobile is available for replacement, but the representative is not agreeing to approve for replacement. he is very arrogant and disconnected my call. this is the way to treat your customer from 19/06/2015 i am requesting for replacement, but they are telling no stock but stock was available in website, they are cheating for the customer, because of the defective mobile i lost many business contacts and suffered a loss of 30000/-

I placed my order (OD[protected] Winsome Deal Men Formal Black Genuine Leather Reversible Belt on 16.05.2015 and subsequently received. But now it has been seen that stretch mark on the belt is coming, which very odd to look and the pasting of the belt is not up to the mark. Kindly take necessary actions

Poduct : Eureka forbes aquasure water purifier Product cost:10000 Delivery date : 30 may 2015 Order id : OD[protected] mobile no.[protected] email : susheel.[protected]@gmail.com toll no :[protected] Complaint : i have bought Eureka forbes aquasure water purifier product from flip kart on may around 27 may 2015 in 10000 rs . as normally written in specification and terms, installation is done in 3 business days, so i have waited 3 days then have made a call in customer service for the installation which was pending and representative has confirmed me for next 24 hours and again i waited few more days, then after i am continiously follow up with customer care and all the representative is saying the same repetitive dialogue for the resolution like - Sir we are very sorry for inconveience and your installtion would be done in next 24 hours . - other one is saying Sir we are extremly sorry and understand your problem and now please wait for today only, we have sent mail in higher priority. - someone is saying we are giving you updated complint no .s these are the similar comments i was getting last 25 days now and i have remember the name of all customer care person which belongs to the technical installation department which are providing me worst response . i am preety sure on training they have got training for similar dialogues, and they always saying like you can not talk my superior and even we cant take your refund request whether they can not provide the services after 25 days. my installation is still pending and now i am unable to talk any responsible person who can sort out my problem since they are not transferring my call to superior or managers but yes they all the appreciating my passions level. some of the team memebername who has given the worst response and commitments are ; marry, shradha, musheed, vaqar(TL), victor(TL), and some of others who has given me fake resonse, i have talk with everyone twice and thrice alternatively. i have made alomst 100 calls in last 25 days and almost 1000 rs i spent which is more then the discount i got from flipkart . these are services never turn anyone to buy a single pin from flip kart . Resolution : Still i have bit passions as i have no option instead of installation, so i am still requesting please do my installation or refund my money back . now its 25 days over and after 30 days if after unpacking i got any issue with my product so the company will not consider it for exchange even. still looking for the some satisfatory feedback and response. Thanks susheel verma

Bought a TP LINK 3G ROUTER from FLIPKART on[protected] which had a warranty of 3 years.Now this device has a problem (unable to connect internet modem).Flipkart told me it's not possible for servicing from RAIPUR but TP-LINK has a authorized dealers in RAIPUR.

GOT DELIVERY on 30May2015 & Its been 25 days, I ended up calling 34 different customer care executives (including senior members) lost my 28hrs talking & got FAKE info eveytime. See the commitments below: Month: Hours 11 June: 48 hrs 14: 48 16: 48 18: 24 19: 4 (Mr.Ashok Soni) 20: 24 (Mr.Yusuf Malik) 21: 24 (Mr.Abhishek Kumar) 22: 24 (Mr.Aslam)

My Details: Order no. OD[protected] Email: [protected]@gmail.com Tel: [protected] (Product Whirlpool Refrigerator) Flipkart cancelled my order number of times and it sent me an email that I am a reseller. I suggest come to my home and check Why I need a refrigerator. Customer services executive are sorry for this. How Do i complain in Cusumer court.

I purchased a redmi 2 mobile 2 months back and 4 days before it became dead. I gave to customer care, but they said, first it was voltage problem and than board problem, board was vet and hence, replace the board but no warrenty. You have to invest rs. 4500 again. Surprised and online purchase leads this problem everybody is telling, now it is true. Because they did not have service center in my palace madurai and i travelled 230 km to coimbatore for service. It took rs. 800 cost. Hope i need to rectify the problem in free of cost otherwise meaning less to purchase in online, because if i purchase in local shop, i have a time to discuss with them, now very trouble to me. Please solve my issue.

They service center does not provide any job sheet or documents to me. Very bad

See the conversation i did with xiaomi person. They also repeat the same.

"mohit maheshwari
Thank you for contacting mi. My name is mohit and i will be your solution expert for the day. How may i assist you?
Me
Ho
Me
I have purchase a redmi 2 mobile using flipkart 2 months back. 4 days back it become dead condition. I thought charges problem. But after putting a long time no use. I am in madurai. But the near service center is at coimbatore (220km) . I travelled on 20 - 06 - 15 saturday and reached their vinayaga agency, (Ref: senthil) . Complete address

Vinayaka communication
445a, krs towers, behind syndicate bank, 7th street extension, gandhipuram, coimbatore - 641012 x
Hours of operation: monday to saturday, 10:00 - 18:00
Service center phone number: tel no:[protected], mob no:[protected]

I gave to service it. They said wait an hour. I did. After that they called me and informed there was a voltage problem and hence it took another 2 hours. Ok i went back to my relation home and after 2 hours i reached there, shop was closed. I returned to my home towndown (Madurai) . On monday afternoon they called me and inform your board was vet and hence reached dead condition, you have to change the board it took cost rs. 4500. I am so surprised, there is no chance for that.

I simply request them to give back it to my cousin. They did. Please explain me what can i do further. I believe flipkart will do a favor reply. Because my mind could not accept another 4500 for this phone (2 months old) .
Me
Please guide me
Vikalp saxena
Thank you for contacting mi. My name is vikalp. I will be your solution expert for the day. How may i help you?
Me
See my problem
Me
I have purchase a redmi 2 mobile using flipkart 2 months back. 4 days back it become dead condition. I thought charges problem. But after putting a long time no use. I am in madurai. But the near service center is at coimbatore (220km) . I travelled on 20 - 06 - 15 saturday and reached their vinayaga agency, (Ref: senthil) . Complete address

Vinayaka communication
445a, krs towers, behind syndicate bank, 7th street extension, gandhipuram, coimbatore - 641012 x
Hours of operation: monday to saturday, 10:00 - 18:00
Service center phone number: tel no:[protected], mob no:[protected]

I gave to service it. They said wait an hour. I did. After that they called me and informed there was a voltage problem and hence it took another 2 hours. Ok i went back to my relation home and after 2 hours i reached there, shop was closed. I returned to my home towndown (Madurai) . On monday afternoon they called me and inform your board was vet and hence reached dead condition, you have to change the board it took cost rs. 4500. I am so surprised, there is no chance for that.

I simply request them to give back it to my cousin. They did. Please explain me what can i do further. I believe flipkart will do a favor reply. Because my mind could not accept another 4500 for this phone (2 months old) .
Me
What can i do next
Me
Hi
Me
R u there
Vikalp saxena
I apologize for the inconvenience caused to you.
Vikalp saxena
I will surely provide you the details may i please know your good name and from where do you belong?
Me
[protected]@gmail.com
Me
Jawaharlal from tamilnadu, madurai, india
Vikalp saxena
Thank you so much for the details mr. Jawaharlal.
Me
Ok shall i wait
Vikalp saxena
Did you visit any other service center also?
Me
No
Me
Purchased only 2 months back
Me
And first problem
Me
Near me no service center
Me
To move from my place it took at least rs. 800
Me
Difficult
Me
Hi
Vikalp saxena
Sir as service center diagnose the issue they are the engineer overthere may be there is some issue which is major so would request you to please co ordinate with them they will repair your mobile and any kind of water damage and hardware damage is not coming under warranty.
Me
I clear my site no water damage
Me
But what is the meaning
Me
You are requested to invest rs. 4500 one more time
Me
Why do not you please give any return
Me
About the service
Me
I requested them but refused
Me
Initially they said voltage problem, then said water problem and replace the board
Vikalp saxena
Mr jawaharlal would request you to please co ordinate with service center or if your are not satisfied you can visit our other service center please follow below link of service center available in india
Http: / / www. Mi.com / in / service / repair
Me
So you ask to me go here and there
Me
For solution
Me
What type of co ordinate i have to provide to service center
Me
Simply invest once again
Me
Aready invested rs. 7000 for this product
Vikalp saxena
Would request you to please submit your device they will surely repair your device.
Me
No they simply saying invest rs. 4500 for board again
Vikalp saxena
Sir as there if liquid damage which is not coming under warranty and mother board which is very main part of device and sensitive also would request you to please coordinate.
Me
Better shall i back that device to xiomi company
Me
And inform i am not satisfied
Me
Or shall i return to flipkart
Me
Because infocus2 same configuration is available for rs. 5000
Me
But it will hurt me
Me
Make me to do something against xiomi
Me
Because my family has 4 mobile now
Me
Hi
Me
Hello
Me
R u there
Me
Can u get a service copy from the agency to me"

Now provide me a solution, because i purchased from flipkart only

Thanks
N. K. Jawaharlal
[protected]
[protected]@gmail.com