Flipkart Complaints & Reviews

I ordered a washing machine (including installation) on 25 May 2015. I received the item on 28 May 2015. After waiting for 2 days, I reminded them to send installation guy, which they sent on 7 June after repeated reminders. Installation guy told me that product is defective and should get a replacement. I requested them to replace the washing machine. Since then they are giving false assurances and no one has come to collect the defective product. Flipkart also informed that they have sent a replacement but instead of collecting defective product their courier partner has just sent back the newer machine which was supposed to be delivered to me. I doubt the intentions of flipkart because to collect an item should not take long. By delaying they might be looking for excuses to fool the customer. So far I had a nice impression about flipkart but this incidence has comes as a shock to me. Now I am not even sure if at all they send a replacement, it will be good or another cycle of headache, I will have to go through.

Dear Sir, I have purchase Mobile Handset Model Karbonne Titanium S3 Plus via Flipkart. but in assessory i have not received 1 Flipcover and 1 contest card in the box. on the box it has clearly mentioned, so please request you send the same at my below given address: To, Dhruvkumar Soni 201, 202, 2nd floor, Orange mall, Nr. Sharda petrol pump, Chandkheda, Ahmedabad-382424 M-[protected] Delivery awb: [protected]

Hello Sir/ms I am Farooq ulla khan I bought a moto E2 phone in flipkart on 1/4/2015 It is not working proply . it is power offing againe and againe.. Please solve my problem sir... Invoce:-[protected] Tumakuru karanataka Tumkur-572101 Ph.no.[protected] Alt.no.[protected]

hi, i placed an order for a suitcase (NOVEX PCZ25424BLUE Check-in Luggage - 24). Unfortunately flipkart sent me bad quality stuff. which is not even worth Rs 3800. I have sent email to them to change it on 14/06/2015. They excepted my refund request. They picked that suitcase on 15/06/2015 BUT THEY HAVE NOT REFUND MY MONEY YET . As per there mail refund supposed to happen on 22/06/2015. I really feel cheated as a consumer. This is not the first time that I have ordered something online. But i am aghast at this irresponsible behavior of FLIPKART. I would like to get a full refund AS SOON As possible..

REGARDING YOUR FAKE SALE I deeply regret to say that Flipkart running a fake sale campaign 22-24th June. I am trying to order a micromax nitro mobile from two days but its saying that the service is temporarily disabled in my area.(I have tried the pincodes of most of the cities in UP) Then what's the use of your sale.Why you are running a fake sale and wasting the time of customers ????? Kindly resolve this issue by evening or I will complain about your fake sale to the govt athorities.

sir/mam, i purchased Huawei Honor Holly, order ID- OD[protected], . [IMEI/Serial No:, [protected] on[protected]Invoice date) but after some time i faced many problem with this fone. mobile camera not working properly and its memory slot also not working properly .please do some thing positively though i could use it as my expectation. Thanks and regards, Billing Address manoj saini 397, Gali no1, Ward no 1, New Rishi Vihar, Behind Bharham Vidhalaya, Near Swastik Gas Godown. Hissar 125001 Haryana, [protected]

Sir, I buy redmi2 mobile, od[protected], Invoice no:blr_wfld[protected], Date:[protected].. When i keep Chargering it will not connect (in running) and when i swithoff mobile i will connect charging.please solve my problem as soon as possible.

Mobile delivery purchase date:21.06.2015, Display is video played situation display full black line displayed so this compliant and display outer side gape waying light reflect compliant and mobile screen overheating. So I want a mobile replacement please contact the flipkart.

Hi, This is regarding a call i made today at 20:18 Hours today 22nd June 2015 to the Flipkart Customer Care. To begin with, I was pretty taken aback at how complicated it was to get the Customer care number on the website. I kept getting sent through online help menus. While i understand that those are there for Self Help, it was extremely inconveniencing to find that there was no real help on what I was looking for. Getting back to the actual complaint, I called the customer care number [protected] to get some more clarity on the way ring sizes are measured on the site. According to the self help menu on the site, it says that we should measure the circumference of the finger in order to get the size in mm and then tally that with the chart. The circumference was 55mm. according to the chart, there is no measurement available for 55mm. It goes upto a maximum of 27mm. So I called up the customer care to get a bit of clarification on this, to which i was told that "we cannot help you on this, as we have some issues with our tools" When I expressed my concern again, I was told that "this is something you have to check on the website and find out yourself." When i mentioned that the website was unclear on its instructions, I was told again that there is nothing they can do. When I asked for a supervisor, the agent refused and said even the supervisor cannot help. So I went on to ask what is the issue they are facing that is not allowing her to help me? She said that the site is not working for them. Which I found hard to believe. So that led me to ask the question, if the site is not working for you, how do you expect the customer to get the information? To which she replied that the issue should be resolved in 2 hours try calling us after 2 hours. The name of the Agent as was told to me was Gurpreet Kaur. This was totally unacceptable Customer Service from one of the top ecommerce markets today and was a real turn off from all the previous good experiences I have faced with the company.

i have booked Intex LED-4200FHD 107 cm (42) LED TV at 22.06.2015 03.45pm by Mobile apps. Delevary address :M.Palani C/o Jagadeesh Venkateswara Steel Traders, 176, Bypass Road, Near Hotel Tamilnadu, Hosur - 635109. Ph : [protected] The amount (Rs.24990.00 transfered to your account Ref No.[protected], but the order no is not generated. still now. so please confirm my booking.

I got one mobile from flipcart may 12th(redmi 2).but ihave problem in that mobile .i.e its get switched off when i put it in charging.after that its not getting switch on by using switch on button.after remove and fit only its get 'on'.can I able to change this either by the same model or get some other brand mobile with exceeding this amount.please clarify.

MY ORDER ID- OD[protected] Order Date: 18 June, 2015 2:30 PM Amount Paid: Rs. 15119 through EMI Purchased 1 MI4 Phone on 18 June 2015 from flipkart and recieved the same on 19 June 2015 and this is to inform that i am not satisfied with the quality of the product as it is having heating issue that you can burn your cheeks while doing charging and taking over phone and the camera quality is not good moreover it has been purchased on the occasion of my father's birthday but it doesn't fulfill his requirement . I want that the product amount is to be initiated on my account (I want return not replacement). I want you people to take lessons from your competitor snapdeal.com. Waiting for a Fast process revert from your side for maintaining a friendly relation. I would recommend people to not buy anything from Flipkart for showing such a bad customer experience because on your return panel you are showing only replacement and not return but it is clearly mention on your return policy that if you dont like a product you can get a easy return. this means you people are fooling us my not telling a truth of operating such a fake sites. I want immediate return of this worst product with a full amount to be processed on my bank account.

order no: OD[protected] product: Sandisk pendrive 8gb seller: ShreeTech While buying this product one offer was given there that extra 10% off on state bank debit cards. So I paid through Bank of Maharashtra debit card. But I didn't get 10% off on it. Please reply me ASAP with this issue. Otherwise I will cancel the order I bought this product for Rs.302./-. But as per the offer I have to get it for Rs.270/-.

I purchased an lg led tv from flipkart on 30/4/15 due to shifting i postponed the installation. Now 15 days ago they are telling me to wait every two days, and from two days ago they are telling me to wait 4hours withing four hours ur installation will be done and now i am hearing this for the 5th time and its out of my mind . They are totally faking customer service and will not buy any product further in future.

Hi, I have purchased Micromax 42C0050UHD 106 cm (42) LED TV from flipkart Order ID - OD[protected] on 04 April 2015. During online purchasing, flipkart promised that it should be delivery by 2-3 days. But they did not deliver on time and finally received on 12 April 2015. Problem start from here:- According to flipkart, they need to come for the installation and demo through authorized service engineer at my convenience and they need to solve this within 3 business days of delivery of the TV. I have send 10 mails till date (from 13 April to 22 June) for installation. Flipkart just gives date for installation and never completes his promises on date. I have also called his more than 5 times, i heard below mug up response:- "Your issue will be resolved in 4 hours " 4 hours becomes 80 days now and no one came to my house for installation. I can't go for cancellation of this item because i have already exceeded 1 month period. I have lost my patience. I really don;t know i should do now. Below are the list for complain ID:- Order Delivery_Other [Incident_[protected]] Order Delivery_Other [Incident_[protected]] Order Delivery_Other [Incident_[protected]] Problem With Item Received_Return_Other [Incident_[protected]] Problem With Item Received_Return_Other [Incident_[protected]] Problem With Item Received_Return_Other [Incident_[protected]]

I have bought a TATA Swatch water purifier with order no OD[protected]. This water purifier got delivered on 12th june and installed at my home on 15th June. On 17th June I have booked a complaint to TATA Swatch water purifier that the Water Purifier is faulty and have leakages in its tape and also having lots of wastage of water un-necessarily. Since 17th June till today i.e. 22nd June I have made 4 calls to customer care but getting no solution to it. My question is why Flipcart is not ensuring the quality of its product before selling it to the customer. If I would have bought it from any shop/agency I could have returned the product as of now. Once the product is being delivered to customer's door, flipcart responsibility gets over. Is it a courier agency or a online shopping company. Now, I dont know what to do with the product which cost me more than 15k.

Hello there I purchased Lenove think-pad X240 ultra portable (serial no – TYPE 20AM-A1XM00 S/N PF-00VPKB 14/03) from Flipcart for the amount of 45490/- The device specification says it has precision backbit keyboard, 2 GB graphic card and 500 GB hard disk. Extremely disappointed when received the shipment on 19 jun 15. Flowing items are missing or less in configuration The device has GB 256 GB hard drive instead of 500 GB No precision backlit keyboaard No graphic memory. (2 GB intel graphics) It’s a deal of good manner hence I would expecting a genuen solution from your side. As spoken to you I will wait till 25 june 15 before taking any legitimate action. Attached is order screen shots. Many thanks, Hemendra Sharma Sales manager Zarca Interactive Ltd. +91 [protected] +91 [protected]

I had ordered a Cenzias casual sleeveless kurti on 10th june of 'S' size but it didn't fit me. So I filed an exchange request with flipkart on 16 june to replace the kurti with the kurti of M size. Your salesman came on 18th june to replace it but I wasn't present at that time so I told him to come later. But he has not come since then. Kindly send the kurti asap I have to gift it to a friend. Seller- Bookmywish Exchange ( return id :[protected] Contact details new: Neha Mob: [protected]

Sir,
I bought a segate hdd on 6th may 2014 through flipkart, the details can be found in https: / / www. Flipkart.com / order_details?Order_id=od[protected]&token=ba4974d04ef796f706c5c6f211a0e0d3&...⇄

The problem is that it is not working (Showing "hdd has bad sectors") . I see that it is within warranty period (3 yrs) . Now as mentioned in the invoice, i contacted the email - id for "madhu it junction" mentioning all the details. But, they are completely ignoring this.

As i am supposed to get the warranty, please look into this issue asap.

Product : 183CYa 1.5 Ton 3 Star Split AC purchase date : 30/05/2015 serial nos :: 4511697H15B010660 & 4551662A15B012484 Installed by : Jeeves ( nominated by Flipkart ) Flipkart Incident ID :[protected] &[protected] the Indoor unit was giving 2 problems 1) water leakage in indoor unit 2) Lourves not operating fully. when compaint eaised with Voltas, they mantained that this was due to a "Installation mistake", BUT since the installation was done by a NON AUTHORISED person so warranty "not valid". finally after a payment of Rs. 400/- they registered the serial nos. Flipkar has nto responded to my mails and complains. it seems they just done't care and are sure that single consumers like me can't do a damn.