I order for window 8.1 on 17th Jan'15 via above mentioned order. I bought for my wife's laptop and some how didnt use it because she left the job. After 5 month when i thought of installing it, the product never accepted the key due to which i couldn't avtivate the windows.
On enquiring from Microsoft helpline I come to know that the same key has already been used by somebody else on 10th Feb'2014. As per them they can not help us because the .key has already been activated on somebody else system.
I am baffled and can't understand how can FLIPKART can sell me already used product. I am paying EMI for this product which has already been used.
The seller is Sky Global, Warehouse Address: Khasra No. 435, Road No.# 04, Lal Dora Ext. Mahipalpur, Delhi, Delhi, India - 110037
You are requested to kindly provide me the new product at the earliest.
Regards,
Ketan
+91-[protected]/[protected]
ketan.[protected]@gmail.com
Complaint marked as Resolved
Verified Support
Jun 05, 2015
Flipkart Customer Care's response The product has crossed the 30-day replacement period and hence we would not be able to replace the product.